The aim of this paper is to consider managers' and society's approaches to organisational performance.
Abstract
Purpose
The aim of this paper is to consider managers' and society's approaches to organisational performance.
Design/methodology/approach
The paper utilizes an approach informed by Lefebvre's theory of space, and presents a Lefebvrian analysis of organisational performance.
Findings
The analysis in this paper identifies a number of problematic issues within current considerations of organisational performance. The paper makes transparent the domination of the abstract representations of performance, while facilitating an engagement with the aspects of performance this domination neglects. It suggests that through neglecting the everyday lived aspects of performance, in their obsession with abstract “representations of performance”, managers make decisions without a sufficiently clear concept of the effect of those decisions on the organisation.
Research limitations/implications
As an introduction in this paper, to Lefebvrian spatial analysis in the field of organisational performance, the depth of the analysis is rather constrained.
Practical implications
In highlighting the relative neglect of the role of evolved social conventions of tolerable behaviour, or the physical lived experience of the everyday interactions of the workforce in considerations of organisational performance, the paper suggests managers run the risk of their decisions being ineffective. In light of this suggestion, a number of potential areas where Lefebvre's theory may be beneficial in the study and management of organisations are identified.
Originality/value
The paper introduces a Lefebvrian spatial analysis to the field of organisational performance and provides readers with an alternative approach to the study and management of performance in organisations.
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David Collins and Ceri Watkins
The purpose of this paper is to offer a critical review of the work of Tom Peters.
Abstract
Purpose
The purpose of this paper is to offer a critical review of the work of Tom Peters.
Design/methodology/approach
Notes a degree of narrative experimentation in the works of Tom Peters. Offers a narrative typology to describe this narrative change, suggests a number of reasons for this narrative experimentation and outlines topics for future research in this area.
Findings
The paper suggests that Peters' narrative experimentation reflects twin frustrations. Namely Peters' frustration with the short‐term orientations and innate conservatism of the US business élite and peripheralization in Corporate America.
Originality/value
The paper proposes an original narrative typology for the examination of Peters' work and suggests directions for future research.
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Diana Murdoch, Margarita Bilgeri and Amanda Watkins
Europe is comprised of geographically and politically diverse countries, with different cultures and languages, at different stages in their progress towards achieving inclusive…
Abstract
Europe is comprised of geographically and politically diverse countries, with different cultures and languages, at different stages in their progress towards achieving inclusive education for diverse ranges of learners. This chapter discusses cross-country collaborative work conducted within the European Agency for Special Needs and Inclusive Education. The work supports countries in meeting commitments to Sustainable Development Goals in Quality Education, by developing and implementing more inclusive education systems. This collaborative approach is based on a shared vision and evidenced-based key principles to guide policy development. It highlights the challenges alongside the progress achieved in European Country contexts towards SDG 4 targets.
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ROBERT J. ROSENBERG and MARLA S. BECKER
This paper first generally discusses United States bank liquidations under the Financial Institutions Reform, Recovery and Enforcement Act of 1989 (FIRREA), and addresses the…
Abstract
This paper first generally discusses United States bank liquidations under the Financial Institutions Reform, Recovery and Enforcement Act of 1989 (FIRREA), and addresses the purposes and impact upon US financial institutions of FIRREA. It also addresses the role and powers of the FDIC as affected by FIRREA. The second section discusses the use of ancillary bankruptcy petitions in the United States to aid in the liquidations of foreign financial institutions. The paper concludes with a discussion of the availability of plenary bankruptcy relief for foreign bank holding companies and foreign banks not engaged in banking business in the United States.
Unlike common evaluation procedures where students are only used to gather information without being involved in the utilisation of the information, the procedure applied in this…
Abstract
Purpose
Unlike common evaluation procedures where students are only used to gather information without being involved in the utilisation of the information, the procedure applied in this study involved students in the process of implementing the gathered information in the improvement of learning and the development of a student-centred learning resource. This study aims to improve learning by involving students in the improvement process through appreciative inquiry (AI) and give students a different teaching method.
Design/methodology/approach
In this study, AI was used to identify the best of an existing learning resource; co-envisioning the possibilities that can improve the learning resource and co-constructing the possibilities along with the students that will benefit from the improved learning resource.
Findings
Through the five phases of AI, students generated ideas for improving the learning resource and the ideas were implemented in creating an improved learning resource. The improved learning resource was evaluated by other students that did not participate in creating the improved learning resource. Majority of the students said the improved learning resource was more impactful on their learning, better than the original learning resource.
Originality/value
AI has hitherto been mostly focussed on other aspects of teaching and learning than aspects that require subject knowledge such as the development of teaching and learning resources. Hence, in this study, students were engaged as co-creators in developing a student-centred self-learning study manual.
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The research aims to explore the dynamic relationship between digital service innovation (DSI), artificial intelligence (AI) and business performance (BPer) in service-based…
Abstract
Purpose
The research aims to explore the dynamic relationship between digital service innovation (DSI), artificial intelligence (AI) and business performance (BPer) in service-based models with a focus on how AI-enhanced insights from service use and customer feedback can strengthen business strategies. The aims are to show that DSI and AI are key to driving growth and efficiency in the digital economy and to underscore AI’s role in utilizing contextual data to improve decision-making and business outcomes.
Design/methodology/approach
The study uses general structural equation modeling to analyze Spanish manufacturing firms, focusing on medium-sized enterprises and including both business-to-business and business-to-consumer orientations. Data are drawn from the Iberian Balance Analysis System [Sistema de Análisis de Balances Ibéricos (SABI)] database, complemented by a Qualtrics survey to assess the integration of AI in decision-making processes. The methodology is designed to evaluate the interplay between DSI, AI and BPer, with the aim of identifying actionable insights for service-based business orientations.
Findings
The study clarifies the relationships between DSI, AI and BPer, providing new theoretical and empirical insights. The findings confirm DSI's direct positive impact on performance and suggest AI’s nuanced mediating role, emphasizing the need for strategic DSI-AI integration in manufacturing firms for enhanced performance.
Research limitations/implications
The research explains the synergistic bond between DSI and AI in boosting BPer and discovering how by-product data can be transformed into strategic insights.
Practical implications
This study advises manufacturing sector leaders to integrate DSI and AI for enhanced performance and competitive advantage, emphasizing the value of high-quality, contextual data for AI learning and decision-making.
Originality/value
Researchers will observe that the study confirms the positive impact of DSI on BPer, while also highlighting the significant role of AI in enhancing this effect.