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Despite years of advice from researchers that trainee reactions provide training evaluation information that is of very limited use, trainee reactions remain the most commonly used measure of training effectiveness. Because the technology that supports online training facilitates the collection of trainee reaction information during and after training, organizations will likely expand their use of trainee reactions in training evaluation. Thus, the need to understand the utility of trainee reactions in online training is significant. The purpose of this study is to propose a model of trainee reactions based upon the theory of reasoned action and the technology acceptance model.

The model was tested using students participating in online training courses provided by a large landscaping company based in the USA.

Analyses provided partial support for the model. Findings include a negative relationship between computer anxiety and pre‐training motivation, a positive main effect on perceived effort for both pre‐training motivation and trainee reactions, and a positive relationship between trainee reactions and intent to take future online courses.

The generalizability of the results of this study is limited due to the use of student subjects. Also, a small sample size limited the ability to test the full model using path analytic testing.

These results provide meaningful guidance both for researchers and for practitioners responsible for the design and implementation of online training courses.

The purpose of this paper is to consider the impact of human resource (HR) role overload and HR role conflict on the HR function’s involvement in strategic decision making and to examine whether conditions of environmental dynamism moderate the impact of HR role conflict and HR role overload in that relationship.

The authors collected data from two sources, senior HR and top management team (TMT) executives. A total of 180 HR executives and 109 TMT members completed the survey. In all, 102 organisations were included in the sample with matched HR executive and TMT responses.

Results did not support hypothesised negative relationships between HR role management and involvement in strategic decision making but did establish the moderating effect of environmental dynamism, such that these associations were more negative at higher levels of dynamism.

The cross-sectional nature of the study precludes making inferences about causality and would need to be replicated with a longitudinal design before stronger inferences could be drawn with regard to the relationships between the variables. A strength of the study however is the use of two sources of data to address the issue of common method variance.

The research has implications for the potential value that HR provides in dynamic environments and the risk that HR role conflict and overload pose to the contribution that HR can make during these periods.

The research shifts the focus away from the definition of HR roles to considering how these roles are enacted and kept in balance.

The purpose of this paper is to review and synthesise 149 hospitality-related studies published in the past two decades pertaining to environmental management (EM). The review was divided into three main stages: 1993-1999, 2000-2009 and 2010-2014 and provided future research directions.

The study sample consisted of articles published between 1993 and 2014 in four leading hospitality journals. The four journals chosen were the International Journal of Hospitality Management, Cornell Hospitality Quarterly, International Journal of Contemporary Hospitality Management and Journal of Hospitality and Tourism Research. The title, abstract and the content, as needed, of all EM-related full-length articles from these four journals were content analysed. Editors’ notes, book reviews, industry news, conference papers and research notes were excluded from this paper.

EM research in the hospitality industry during the first two stages focused on the development of environmental policies and practices, green consumerism, managers’ environmental attitudes, indoor air quality and smoke-free environments, sustainable development, environmental performance, environmental cost control and environmental management systems (EMSs). During the third stage from 2010 to 2014, topics about environmental benchmarking and indicators have surfaced. Notwithstanding this, EM in the environmental reporting, and green marketing have been pursued less enthusiastically.

Compared with the mainstream management literature and considering the future development of EM, hospitality scholars are encouraged to extend their research to include green marketing, environmental technologies, environmental reporting, carbon footprint, employees’ green behaviour, the effects of EM on hospitality firms’ stakeholders and small- and medium-sized hospitality firms. In addition, more effort should be spent on developing hospitality-specific theories for EM.

Little has been done to determine the main research agendas in hospitality EM. A review of recent research on this topic provides an inventory of existing knowledge and points out areas requiring further knowledge exploration.

The lived experience of HIV+ Black MSM (men who have sex with men) in the South exposes persistent racialized inequality. With the highest rates of HIV diagnosis in the country, Black MSM are made to feel unequal within the US LGBTQ community, thereby perpetuating long-standing inequalities between the groups. We argue that Whites' and Blacks' differing conceptions of racial equality serve to limit the extent to which comprehensive LGBTQ equality is possible as whiteness frames the LGBTQ experience in the United States. Examining how the country's racist story of nonaccess, representation, and exclusion has stymied coalition building to eliminate inequalities, findings reveal the structural impediments toward racial parity. Utilizing the case study of HIV+ Black MSM in the South, we examine the persistence of inequality amid the thrice interwoven intramarginalization of feeling excluded from sociopolitical spaces, having limited political representation, and engaging with racist body politics.

This article aims to draw insight from a variety of management disciplines to encourage a broader view of the economy as it relates to sustainable waste management (SWM) development.

The paper presents a framework to describe how strengths can be blended to support environmental sustainability (ES), highlighting the need for community cooperation between the informal and formal sectors of the economy.

Unique contributions for SWM can emerge from both economic sectors and, when leveraged, may drive community development within local municipalities.

The platform addresses the need for more flexible governmental policies that encourage waste management activities among formal and informal workers.

The paper brings forward typically disregarded ES waste management opportunities that reside within the informal sector, an often overlooked aspect of the broader economy.

The increase in automobile usage across the world has fortified the opportunities of maintenance service garages. However, there are significant numbers of challenges in front of maintenance service providers at all stages of the business. This paper identifies, analyzes and prioritizes various challenges associated with the establishment and survival of garages specific to Indian context.

In this paper, challenges for automotive service garage are identified through expert opinion, garage survey and literature. A structural hierarchical framework of the identified challenges is established through structural models, including interpretive structural modeling and analytic hierarchy process.

This paper has identified nine challenges, namely proliferation of new models and variants; technological advancements in automobile systems; demand of better service quality; space and ambience requirements; labor requirements; requirement of modern support equipments, tools and spares; safety requirements and prevention of occupational hazards; environmental norms and concerns; proper documentation requirements. The drivers and dependent variables have been identified. A hierarchical framework of challenges has been established.

This paper provides a comprehensive list of challenges and their priority in establishing an automobile maintenance garage business in Indian context. This will help the budding entrepreneurs and existing maintenance organizations to focus on the challenges that necessitate immediate attention and corrective actions.

This paper provides a significant contribution in the literature of garage maintenance services, which is established on the viewpoint of different collaborators associated with this business. This study will be a foundation to investigate further in this domain.