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This paper aims to evaluate the impact of three concurrent demand-driven acquisition (DDA) programs on e-book collection development at Hong Kong University of Science and Technology (HKUST) Library.

Counter Book Report 2 reports of the Ebrary, Wiley and JSTOR were analyzed from the launch date of the respective program to June 30, 2014.

The value of two local DDA programs, Ebrary and Wiley, were seen. JSTOR program needs to be evaluated at local and consortial levels when the pilot is finished.

The experience of HKUST Library will provide a reference point for libraries that are yet to implement their DDA program.

This paper proposes describing how reference librarians in an academic library recruit content for its institutional repository, and how their roles have been changed in the process.

This paper describes the background on how institutional repositories have developed in response to the open access movement. The case of the Hong Kong University of Science and Technology (HKUST) Institutional Repository is described in detail, showing different strategies that reference librarians employed in recruiting content. The strategies include encouraging researchers to self‐archive papers, scanning web sites, capturing pre‐existing collections of grey literature, and downloading from open access sources.

The paper illustrates how the roles of reference librarians are changed in the process of building the institutional repository. There are extensions of existing roles in terms of system evaluation, advocacy and reference services. Brand new roles include content recruitment and interpreting publishers' policies. It also points out possible directions which can make the repository sustainable.

The paper provides a very useful case study to which other academic libraries may refer when they plan to develop their own institutional repositories.

This paper provides in‐depth descriptions on the changing roles of reference librarians not covered in previous literature. Discussions on policies, strategies, barriers and challenges will have reference value for academic libraries who want to embark on a similar project.

Conducts two studies, one among working women and one among the employed physically handicapped, to assess their feelings about the recent introduction of equal opportunity legislation in Hong Kong. Provides some background statistics on Hong Kong and outlines the development of anti‐discrimination legislation. Asks 78 women and 10 physically handicapped people if they thought discrimination was serious in Hong Kong and if the anti‐discrimination legislation and the Equal Opportunities Commission were effective in combating discrimination. Describes the methodology used and discusses the results. Reveals that both groups surveyed were ambivalent about discrimination, stating that legislation enforces behavioural changes but that they are only skin deep. Points out also that it is difficult to quantify discriminatory practices. Notes similarities between east and west, particularly with research suggesting that the only way forward in promoting equality is to reduce status distinctions for everyone and to make organizations much more democratic.

Purpose – This chapter provides an overview of multilevel modeling with a focus on the application of hierarchical linear modeling (HLM) in international management research.

Findings – The key topics covered include an introduction to hierarchical linear models, how to apply appropriate hierarchical linear models to address different types of international management research questions, and six methodological issues concerning international management research with a multilevel analysis.

Originality/value – The overview of HLM and its relevance for international management research facilitates researchers to apply this powerful analytical strategy in their future research.

Businesses are under pressure to ensure social responsibility in their globalised supply chains. However, conventional factory audits are not providing adequate data about production workers’ well-being. Industry attempts to measure working conditions have shown bias and inconsistency, and there is no consensus on what to measure, or how. Well-being can be intangible and difficult to capture without appropriate theoretical and methodological frameworks. This paper investigates factors influencing the well-being of a Chinese factory’s workers, tests an innovative research method, and proposes interventions to improve well-being in factories.

This is a longitudinal study using the diaries of production workers at a large assembly manufacturing site in China. Workers left daily digital voice diaries about their day, which were analysed to identify factors related to their well-being at work.

The picture is more complex than the concerned Western narrative suggests. Workers’ personal and professional concerns extend beyond the criteria currently measured in audits, tending to be more relational and less about their physical state.

The current approach of auditing management practices neglects workers’ well-being. This study offers a more comprehensive view of well-being and tests a new method of investigation.

This is the first study to use diary methods in a Chinese factory. It addresses an issue supported by little empirical evidence. It is the first longitudinal study to hear from factory workers themselves about how they are and what impacts their well-being daily.

This study aims to present the evolution of decent work studies. Findings point to several directions for future research efforts, including conceptualizing decent work and the pandemic’s associated impact. Results will help to guide government authorities to promote decent work by delivering fair income, increasing the stability and security of employment and monitoring employees’ work-life balance.

This review consists of knowledge mapping based on keywords from multidisciplinary studies on decent work and the preferred reporting items for systematic reviews and meta-analyses (PRISMA) model on tourism and hospitality studies. First, keyword knowledge mapping was conducted in VOSviewer, resulting in 667 papers. Then, a PRISMA model generated a systematic review of the literature in tourism and hospitality based on 41 papers.

Knowledge mapping revealed six thematic clusters, namely, Labor Rights and Gender Equality, Sustainability and Health, Psychology of Working Theory, Conceptualization of Decent Work, Marginalized Groups and Unemployment and Job Quality. According to the PRISMA model, the conceptual evolution of decent work in tourism and hospitality can be divided into three stages: initial (1999–2008), emerging (2009–2018) and development (2019–present).

Based on the findings, further interdisciplinary research into decent work is recommended. Scholars in the tourism and hospitality sector can incorporate other fields of decent work, such as psychology, to broaden the lens of studies to discover the role of meaning and purpose in the workplace and to promote the concept to its fullest extent. Furthermore, employees’ assessments of decent work might help businesses improve human resources management via corporate social responsibility measures.

To the best of the authors’ knowledge, this study is the first systematic review of decent work in tourism and hospitality. It shows that this notion is in its infancy, as most studies on the topic thus far have been empirical and descriptive. Nonetheless, most findings contribute to knowledge and practice by clarifying industry employment conditions.

This article explores the overlooked experiences of Chinese students in Australia from the White Australia Policy era to the post-war period. It argues that the emerging post-war transitional generation faced racial discrimination and geopolitical challenges, leading to the establishment of student societies and collaborations with religious groups and NGOs. Through writing and publishing in the 1950s and 1960s, they challenged rigid ethnic identities, shaping their ethnic identities, national belonging, language practices, and community involvement amidst historical contexts. Their narratives vividly depict a generational awakening, highlighting complex processes of integration and acculturation into a new societal landscape.

This paper employs historical discourse analysis using Chinese student magazines and bilingual archives to explore language and identity evolution among Chinese students in 1950s’ and 1960s’ Australia. It contextualizes ethnic, cultural, and linguistic identity transformations and examines how language politics and diaspora writings shaped integration strategies. The study highlights education and language politics' transformative roles in redefining cultural belonging and fostering community cohesion within the diaspora amid shifting socio-political contexts.

The findings of this study reveal that the concept of the “transitional generation” highlights integration as a dynamic process involving ongoing dialogue, identity negotiation through language, and the redefinition of cultural boundaries. Through analysis of three student-centered magazines – Murhun, Asiana and East Wind – it becomes evident how Chinese students in Australia navigated ethnic, cultural and linguistic identities. Murhun used bilingual content to strengthen solidarity and political engagement among Chinese readers, while Asiana employed English to connect Asian students with Australian society and globally. East Wind facilitated a diverse expression of identity, challenging singular notions of “Chineseness” and promoting cultural integration. These insights reflect a transformative period where Chinese students reshaped their historical position, fostering autonomy and challenging stereotypes like “Yellow Perils”.

This paper examines the often-overlooked experiences of post-war Chinese students in Australia, emphasizing their profound influence on immigration history and shifting public perceptions of Asian immigrants. It introduces the concept of the “transitional generation” to address research gaps and highlight the nuanced complexities of integration, respecting the diverse experiences and identities within this dynamic student community. Emphasizing dynamic negotiation and shared experiences, the study underscores how Australia’s diverse Asian communities have transformative potential. Integration extends beyond adaptation, fostering inclusive spaces for identity negotiation, thriving NGOs and enriching Australia’s social fabric with resilience, diversity and cultural vibrancy.

Drawing on the theory of memory-dominant logic, this study aims to examine how the substantive staging of the servicescape, experience co-creation, experiential satisfaction and experience intensification affect experience memorability and hedonic well-being in the case of unmanned smart hotels.

An online survey was used, with the target respondents being hotel guests people aged 18 years and older who had been recent guests of the FlyZoo Hotel in Hangzhou, China. Data were collected online from 429 guests who had stayed in the hotel between April and June 2023. Data analysis was undertaken using structural equation modelling.

The results suggest that all the proposed four constructs are positive drivers of a memorable unmanned smart hotel experience. The relationship between the memorability of the hotel experience and hedonic well-being was found to be significant and positive.

Unmanned smart hotels should ensure that all smart technologies function effectively and dependably and offer highly personalised services to guests, allowing them to co-create their experiences. This will lead to the guest receiving a satisfying and memorable experience. To enable experience co-creation using smart technologies, unmanned smart hotels could provide short instructional videos for guests, as well as work closely with manufacturers and suppliers to ensure that smart technology systems are regularly updated.

This study investigates the antecedents and outcomes of a novel phenomenon and extends the concept of memorable tourism experiences to the context of unmanned smart hotels.