Jean Tague, Carolyn Walters and Michael Shepherd
The concept of community information or social information is defined and related to other forms of information. The sources of information for residents of a specific community…
Abstract
The concept of community information or social information is defined and related to other forms of information. The sources of information for residents of a specific community are determined. A ‘computer assistant’ (CACTIS) for a local community information centre is described. Different types of information networks are presented and related to regional characteristics. A networking study for community information centres, resource centres, and constituency offices in southwestern Ontario, with CACTIS as its focus, is described.
Carolyn Mary Walters and Elizabeth Ann Van Gordon
Increasingly academic libraries are partnering with other campus units to improve efficiency and to better serve students and faculty. This paper aims to focus on the importance…
Abstract
Purpose
Increasingly academic libraries are partnering with other campus units to improve efficiency and to better serve students and faculty. This paper aims to focus on the importance of developing a memorandum of understanding (MOU) to foster a relationship between an academic library and IT unit. It seeks to identify what the MOU should include, pitfalls to be avoided, and lessons learned. It also proposes demonstrating how the MOU has been used as a model for other alliances and how, because of the MOU, a partnership has flourished.
Design/methodology/approach
This paper will outline the steps taken that led to the successful MOU created by the Indiana University Bloomington (IUB) Libraries and University Information Technology Services (UITS.)
Findings
The paper finds that a well‐crafted MOU that allows for flexibility in ongoing decision making by service stakeholders permits partnerships to evolve and mature and creates the avenue for continued success and innovation.
Practical implications
This paper describes the execution and ongoing evolution of a successful partnership based on a MOU and commitment by the IUB Libraries and the central technology organization, UITS.
Originality/value
Libraries interested in entering into or strengthening partnerships with IT or other campus organizations can use the Indiana University experience and MOU as a model.
Details
Keywords
Diane Dallis and Carolyn Walters
This paper describes the services offered in an information commons that primarily serves undergraduate students at a large research university. This paper provides background…
Abstract
Purpose
This paper describes the services offered in an information commons that primarily serves undergraduate students at a large research university. This paper provides background information on the implementation of a learning or information commons and describes the effect of the commons environment on reference services and environment and highlights the importance of a strong relationship between libraries and information technology providers in developing successful public services in an information commons.
Design/methodology/approach
This article describes the transformation of an Undergraduate Library into the Information Commons and describes the implications for library services in a public services partnership.
Findings
The information commons environment is one part of a library system that is evolving in response to and in anticipation of user needs.
Practical implications
This paper documents a successful partnership in creating an information commons that primarily serves undergraduate students at a large research university.
Originality/value
The partnering approach in developing an information commons can result in a cohesive suite of services that support students. The implications for reference services provide insight for other libraries that are planning information or learning commons.
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Walter Wodchis, Carolyn Steele Gray, Jay Shaw, Kerry Kuluski, Gayathri Embuldeniya, G. Ross Baker and Maritt Kirst
The purpose of this paper is to provide an introduction to four articles from Reference Services Review focusing on the theme of library/IT mergers. It aims to place the articles…
Abstract
Purpose
The purpose of this paper is to provide an introduction to four articles from Reference Services Review focusing on the theme of library/IT mergers. It aims to place the articles that follow in their larger historical context and draw conclusions about the success or lack of success of such mergers in general.
Design/methodology/approach
The paper frames the four articles that follow, explaining their approach to library/IT mergers and their place in the ongoing discussion of the service effectiveness of such converged organizations.
Findings
The paper suggests that library/IT service mergers may be analogous to management's or labor's decision to unionize.
Practical implications
The success of academic libraries and IT services has more to do with the quality of leadership and professional commitment to service than it does with the question of whether these two academic units should merge.
Originality/value
The paper provides an introduction to the special issue on library and IT mergers.
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Pat Allatt is Professor Emeritus of Sociology at the University of Teesside, U.K.Tim Dant is Senior Lecturer in Sociology at the University of East Anglia, U.K.Carolyn Dixon is a…
Abstract
Pat Allatt is Professor Emeritus of Sociology at the University of Teesside, U.K.Tim Dant is Senior Lecturer in Sociology at the University of East Anglia, U.K.Carolyn Dixon is a researcher and an independent artist.John Donnelly is Senior Lecturer in the Sociology and Criminology Division at the University of Northumbria, U.K.Alan Felstead is Professor of Employment Studies at the Centre for Labour Market Studies at the University of Leicester, U.K.Barbara Harrison is Professor of Sociology at the University of East London, U.K.Rosalind Hurworth is Director of the Centre for Program Evaluation within the Faculty of Education at the University of Melbourne, Australia.Nick Jewson is Senior Lecturer at the Centre for Labour Market Studies at the University of Leicester, U.K.John Martin is Principal Lecturer in Economic and Social History at De Montfort University, U.K.Ruth Martin was the Research Assistant for the “Asian Leicester” project.Sarah Pink is Senior Lecturer in the Department of Social Sciences at the University of Loughborough, U.K.Christopher Pole is a Reader in the Department of Sociology at the University of Leicester, U.K.Andrea Raggl is a Research Assistant in the Department of Teacher Education and School Research at the University of Innsbruck, Austria.Michael Schratz is Professor of Education at the Department of Teacher Education and School Research of the University of Innsbruck, Austria.Matt Smith is a Lecturer in the Sociology and Criminology Division at the University of Northumbria, U.K.Sally Walters is a Research Fellow at the Centre for Labour Market Studies at the University of Leicester, U.K.
This article aims to explore the work lives and contributions of a group of women employed at the J. Walter Thompson advertising agency in the early twentieth century.
Abstract
Purpose
This article aims to explore the work lives and contributions of a group of women employed at the J. Walter Thompson advertising agency in the early twentieth century.
Design/methodology/approach
Archival source material from the J. Walter Thompson Company archives at Duke University includes personnel files, advertising campaign reports, and meeting minutes. The archival work is placed in historical context.
Findings
The J. Walter Thompson Women's Editorial Department played a significant role in the development of advertising and in furthering women's opportunities as advertising professionals.
Originality/value
Advertising was one of the few male‐dominated professions open to women in the early years of the twentieth century. An exploration of these women's work experiences greatly enhances our understanding of the field, of women's roles as advertisers, and of women's roles as consumers.
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Ulrich R. Orth, Roberta Carolyn Crouch, Johan Bruwer and Justin Cohen
The purpose of this study is to adopt a functional perspective to integrate and extend three streams of research, the first distinguishing between global affect and discrete…
Abstract
Purpose
The purpose of this study is to adopt a functional perspective to integrate and extend three streams of research, the first distinguishing between global affect and discrete emotional episodes, the second highlighting the capability of places to elicit emotions and the third demonstrating the differential impact of discrete emotions on consumer response. Doing so shows that four positive place emotions have a significant and variable influence on consumer purchase intentions for brands originating there.
Design/methodology/approach
A focus group pilot corroborates that places relate to contentment, enchantment, happiness and pride, which impact consumer response. Study 1 uses landscape photographs to show the four place emotions influence purchase intention for bottled water. Study 2 retests the impact of place emotions, using short vignettes and establishes the moderating role of product hedonic nature. Study 3 replicates emotion effects, corroborating their non-conscious nature and establishing their impact in the presence of place cognitions.
Findings
Together, the empirical studies provide evidence for effects of four discrete place emotions, especially with hedonic products and under conditions of cognitive load. Effects are robust when a person’s mood, buying volume, category knowledge, impulse buying tendencies and place cognitions are included as controls.
Research limitations/implications
The study contributes to a better understanding of the emotional dimension of origin effects by adopting a novel, theory-based perspective on discrete positive place emotions impacting consumer response.
Practical implications
Managers invest substantially in places to elicit positive feelings, gravitating toward the view that all they need to do is create a global positive effect with consumers. The study informs this perspective by demonstrating how discrete emotions influence consumer response.
Originality/value
This study is among the first to examine discrete positive place emotions as possible drivers of consumers’ purchase intention.