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Until very recently the traditional wine producers such as Germany and France enjoyed a virtual monopoly in the Northern Ireland wine market. Changes are beginning to take place with New World Countries having a growing impact in this market place. This paper presents an overview of the Northern Ireland wine market as well as a more indepth look at eleven case studies. Particular emphasis is placed on the source of the wine and the relative importance of each wine producing country. The paper suggests some factors which have contributed to the increasing popularity of New World wines in Northern Ireland.

There exist many forms of discrimination. Different societies have developed varying approaches to the problem but most have evolved some legal prohibition. Of course there are many other ways in which the problem of discrimination can be tackled and this article will touch on some of those. However here the principal concern is with the law both as a tool for redressing disadvantage and as a social signal of the seriousness with which inequality is viewed.

Crises are hitting our industries with alarming regularity. Yet the word crisis is usually used with little thought to its meaning. Examines the various meanings which have been proposed by authors in the field of crisis management, and contends that for a situation to develop into a crisis three elements must be present: a triggering event causing significant change or having the potential to cause significant change; the perceived inability to cope with this change; and a threat to the existence of the foundation of the organization.

A dynamic process of structural change is currently under way in the global wine industry. Historically, the wine industry has been dominated by the traditional wine‐producing countries of Europe. However, forces of change in the commercial environment have encouraged an influx of wines from countries such as California, Chile, Australia and New Zealand, to name but a few. As the portfolio of wines on the market continues to expand, the challenge for survival of both new and traditional wine‐producing countries is intensified. This study of the Northern Ireland wine market is based on the results of a questionnaire which was distributed through off‐licences in Northern Ireland. Two hundred and ten questionnaires were distributed with a response rate of 57 per cent. Key findings included: country of origin is the most important factor when customers are selecting wine; word of mouth recommendation is most likely to influence the type of wine chosen; most of those surveyed usually spend between £3.50 and £4.49 on a bottle of wine; French wines are popular with those surveyed but Liebfraumilch is the favourite wine.

Failure to consistently deliver promises is a likely outcome for high contact services. While many organizations create blueprints to recover from service failures, these tend to focus on production processes rather than the individual needs of customers. Develops a framework based on equity, for studying the effects on customers of service failure and recovery. In a study of restaurant customers, the construct of equity is found to be significantly correlated with respondents’ intention to repurchase. Significant differences in equity were observed between genders and age groups, suggesting that service recovery processes should be more closely tailored to the demographic characteristics of customers.

The purpose of this paper is to identify how coordination has evolved in humanitarian logistics (HL), what were the triggers for change and how have they been facilitated.

This paper applies a systematic literature review of academic journals.

This is the first paper to discuss the concepts of network orchestration and choreography in a humanitarian context. The research revealed that network coordination has moved on in the commercial sector to include orchestration and now, choreography concepts which have not been tested in HL literature. This reveals a lag exists between HL research and practice.

This paper represents an exploratory study and provides the basis for further research on the concepts of orchestration and choreography in HL. The paper sets a research agenda for academics.

This paper is the first to discuss the concepts of network orchestration and choreography in a humanitarian context.

The areas of orchestration and choreography have received limited consideration within the humanitarian aid logistics literature to date. This paper is designed to redress this shortfall. As a result, it is hoped that it will act as a catalyst for further research and to widen and deepen the resultant debate with a view to improving the outcome for those affected by current and future disasters.

Most wine in the UK is sold in supermarkets and most of this on promotion. This holds down average bottle price squeezing profit margins when wine is sold below‐the‐line. This paper aims to develop understanding of what currently influences consumers to buy in supermarkets and what might influence them to trade‐up.

Literature related to supermarket shopping and to wine buying in an off‐trade environment was reviewed. Several issues which may influence wine buying in supermarkets in the UK, particularly the impetus to trade‐up, were identified. An exploratory study using focus groups followed to explore these issues in further depth.

Wine bought along with groceries can be seen to be as ordinary as any other fast moving consumer good. This perception influences consumers’ wine buying behaviour in supermarkets. In particular it influences perceptions of suitability and price.

This was an exploratory study with a small sample population and so cannot be taken to be fully representative of the whole UK adult population. Nevertheless, it raises many significant issues in relation to wine buying in supermarkets, all of which would benefit from further research.

The results highlight areas where all off‐licences, particularly supermarket chains, could usefully review their current marketing strategies.

This study highlights the fact that there are two wines in many consumers’ minds. Much wine related research has been undertaken at the high involvement, luxury end of the market, but very little at the low involvement, ordinary end where most sales take place. This paper starts to address this issue.

The purpose of this paper is to look at the role played by home economists in providing information to consumers about household products. The work of home economist and educator Martha Van Rensselaer is reviewed, specifically her time as editor of the homemaking department of women's magazine Delineator from 1921‐1926.

The paper used qualitative analysis of the content of the homemaking department under Van Rensselaer as well as quantitative analysis of the advertising during those years. Documents from several manuscript collections were used as well.

Content analysis showed a shift over the years from 1921‐1926 from broader social themes to greater emphasis on specific homemaking tasks. Ads were regularly placed next to related editorial content, but under Van Rensselaer no brand names were mentioned editorially.

Since this research focused on one magazine, comparison with homemaking departments in other women's journals at this time would provide useful context.

The specific example provided illuminates the evolving relationship between advertisers, home economists, media and consumers.

Gives a brief sketch of the history of education in New Zealand prior to the publication of the Picot Report in 1988. Comments on the ways in which Picot recommendations have been subverted and the effects of the changes to date in the principal′s role. Highlights the need to contest the wholesale imposition of managerialism if the values fundamental to a broad‐based humanistic education system are to be preserved and examines the essential role of the principal in this contestation. Also refers to aspects of professional organizations which could lend support to the principal.