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Presents a point‐counterpoint discussion on whether or not we can – or should – measure something as ineffable as spirituality in organizations. Topics covered include “Workplace spirituality: on the need for measurement” and “Towards wholeness in spirituality research: embracing other ways of knowing”

This chapter aims to provide nuance into the issue of generational cohort differences at work by focusing on the role of contextual moderator variables. Theory and hypotheses derived from the research on generational differences, psychological contracts, and work values are contrasted to a countervailing set of hypotheses derived from theory and research on the confluence of age and Person-Environment (P-E) fit. Complex patterns of interactive effects are posited for both alternatives. The results favored a generational hypothesis regarding the positively valenced construct of job satisfaction but an age-based hypothesis for the negatively valenced construct of turnover intentions. Results are tested using a subset from a large and nationally representative sample of adults from the US workforce (n = 476). Results offer mixed support for both age and generational cohorts, qualified by the specific type of outcome at hand.

Older workers are increasingly prized in the workplace, though they still represent an undertapped resource. What can be done to meet the needs of employees over the age of fifty so that they can enjoy a sense of self accomplishment, job satisfaction, personal growth and self respect—all while optimizing their contributions to the organization? This article uses the situations of six diverse “silver collar” employees to consider meaningful actions employers can take.

This chapter introduces the specifics of spirituality-centric management practices in service and operation focused industries. Strategic management practices are often challenged by the human factor of businesses. Consequently, businesses often waver with the fulfillment of their strategic goals and face harmful repercussions. Subsequently, strategic leadership plays a crucial role in the advancement of incorporating spirituality in the workplace and cultivating a perception of the spiritual domain at the individual, team, and organizational levels. To succeed, organizations need to overcome the challenges pertaining their members' retainment and wellness. This is because members often act on their emotional, moral, and ethical concerns that are pillared by their spirituality-centric views on colleagues and management. As the overarching term, workplace spirituality has been linked with organizational learning, togetherness, sense of nurturement, and interpersonal fulfillment with tasks and often coincidences with managerial application of strategic approaches. For the synthesis of service focused businesses, authors exemplify studies within tourism and hospitality industries.

This chapter introduces and discusses spirituality in the workplace from the lens of corporate culture. Organizational members represent the core embodiment of businesses, while their performance signifies vitalization of strategic goals that heavily depends on their sense of wellbeing and belonging to their organizations. In that sense, organizations must indulge on positive cycles to comprehend, tune, and affix on members' well-being for sustainable longevity and profitability. For this chapter, strategic management capsulates implementation of premeditated objectives via systematic establishment of agendas and deployment of assets. In the same vein, spirituality is centered around the self-induced nature of organizational member behaviors. Elaboratively, authors provide a condensed corpus of research to identify and touch base with the multidisciplinary nature of spirituality in differentiating business types. Accordingly, select constructs are exemplified within the general and sub-fields of management to characterize the linkages of spirituality spanning across service and production focused industries. Based on their expertise, authors exemplify tourism and hospitality literature for the representation of service-focused businesses and provide mini-review of the housed organizational spirituality literature. As a secondary focus, authors discuss the employee, management, and organizational level similarities of spirituality by largely focusing on organizational member perceptions. Distinctively, this work exemplifies the prolific studies to help distinguish longstanding “belief-centric” devotions from organizational spirituality of exemplified industries. The chapter finishes with suggestions for future studies.

The primary objective of the present study is to explore the relationship between workplace spirituality and work stress among offshore and onshore employees of the Indian oil and gas industry. The present study also tends to study the difference in the stress level of offshore and onshore employees of the Oil and Gas Industry.

The size of the sample for the present study was 202 respondents. It includes 128 onshore employees and 74 offshore employees of oil and gas companies. Respondents were mainly managers and supervisors working in various departments of Oil and Natural Gas Corporation (ONGC), Cairn India, Reliance India Ltd (RIL), Bharat Petroleum Corporation Ltd (BPCL) and Indian Oil and Gas Ltd (IOCL). Since the different level of stress is experienced by employees at different stages of the organizational structure, thus study selected population comprising of managers and supervisors since they are believed to face similar work stressors. A variety of statistical tools like mean, t-test, correlation and multi-regression is used for the analysis of collected data.

Results show that all six dimensions of workplace spirituality are significantly negatively correlated with stress for onshore employees. However, the sense of community and gratitude are found insignificantly associated with stress for offshore employees. Stressful offshore conditions and excessive specialization might not allow offshore employees to cherish the community at the workplace and also the virtue of gratefulness. The offshore employees might have a certain level of gratitude and community system, but it is not sufficient for the employees to perceive a lower level of work relates to stress. The result gives the impression that the normal working conditions (onshore workplace) provide adequate opportunity to workplace spirituality to transcend its impact on work stress.

This is one of the pioneer studies that examined the role of workplace spirituality and stress in stress management of offshore and onshore employees of Indian Oil and gas companies.

The purpose of this paper is to investigate the influence of religion on the effectiveness of product packages in attracting customers’ attention, and forming their attitudes, preferences, and buying decisions. In other words, the study aims at finding out how do Muslims respond to product packages including elements believed to disagree with the Islamic values, in this study referred to as “contentious packages.”

To test the five hypotheses, the study recruited 300 young Muslims in Bahrain, chosen from the population of 14,000 students of the University of Bahrain aged between 20 and 25, 26 percent male and 74 percent female. The primary data were collected through personal interviews with the selected sample, using a specially designed questionnaire. The questionnaire included ten questions covering two personal questions for age and gender and eight other questions attempting to find out Muslims’ responses to contentious packages in terms of attention, attitudes, buying intention, company image, and word-of-mouth.

Findings indicate that use of contentious packaging runs a high risk of tarnishing a company’s reputation and appeal. Muslims who live by Shari’a and the dictates of the Kuran will consider such companies to be promoters of fornication, and will therefore boycott such companies in order to prevent them from corrupting the purity and piety of the community. If advertising firms continue to fail in recognizing the profundity of these beliefs within Muslim communities, both their fiscal success and reputation run the risk of suffering substantial damage.

The findings of this study send six important messages to multinational companies doing business in Islamic countries. First, Islam governs all aspects of Muslim life, including consumer behavior. Second, to prosper in Islamic countries, choose packaging that does not contradict or offend the principles and values of Islam. Third, recognize that much packaging that has proven to be effective in Western countries will not be successful in Islamic countries due to vastly different cultural environments. Fourth, a contentious package may result in a steep drop in the sales. Fifth, using contentious packages may damage the reputation. Sixth, you can attract more Muslims by using non-contentious packages.

This paper is of great value to companies who wish to expand their practice in Muslim countries. Its findings promise to improve advertising standards and to increase both company profits and customer satisfaction.

Does delay of gratification affect the probability of engaging in self-employment and does it contribute to business performance? This paper aims to quantify impacts of delay of gratification on engaging in self-employment and business performance.

Using Lao PDR as a representative of least developed countries, the authors analyze nationally representative survey data from the Lao PDR – STEP Skills Measurement Household Survey and estimate the binary logit/probit model to quantify impacts of delay of gratification on probability of self-employment. And, the impacts of delayed gratification on business performance of the self-employed individuals are also estimated.

Those with a lower degree of delayed gratification tend to elect to be self-employed instead of being full-time employees. However, a higher delay of gratification score is found to positively correlate with higher business performance among those who are self-employed. Other control variables such as business characteristics, education level and skills of the self-employed also play an important role in higher business performance.

Analysis from this paper still shows some weak points and limitations. First, the data set on self-employment has little representation from industry and the service sector and lacks many important variables such as parents’ characteristics and working hours. Second, there is no clear measurement of delay of gratification, as the measurements use only hypothesis money. Finally, there is a lack of studies to back up the result of delay of gratification on business performance, especially in a least developed country such as Lao PDR. The authors suggest that future research be conducted with richer data regarding the self-employed in industries and services. It would be quite interesting to study further the effect of delay of gratification along with grit, another behavioral variable, on business performance.

Based on the findings, it is therefore crucial that the Lao Government support a policy that helps strengthen both cognitive and noncognitive skills and the delay of gratification along with education to make Lao self-employment more productive.

Providing the self-employed with adequate skills to succeed in their enterprises can lead them and the nation to escape the poverty trap. Family, school and government should promote delay of gratification among young children. Encouraging special activities that foster emotional and behavioral skills learning and practice for children, such as religious learning and meditation, might boost their ability to delay gratification. Moreover, support for skills training, both basic and job-relevant skills, could promote business experience exchange by creating an organization that provides guidelines, information and advice for self-employment.

Even though there is extensive research indicating that delayed gratification exists in many contexts, there are very few studies investigating the impact of delayed gratification on the business, especially on the decision to be self-employed and the resulting business performance. The delay of gratification could be one factor that influences decisions on job selection or employment status and that influences business performance as well. This paper is also the first one conducted in a least developed country such as Lao PDR.