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Article
Publication date: 7 November 2018

Carol Webb

The purpose of this paper is to draw from up-to-date reports that outline the current situation for Yemen in terms of education and the socio-political context, and to address…

526

Abstract

Purpose

The purpose of this paper is to draw from up-to-date reports that outline the current situation for Yemen in terms of education and the socio-political context, and to address this context with theory from the complexity science domain in order to propose practical recommendations.

Design/methodology/approach

The paper outlines highlights from the current situation in Yemen, namely, the challenges presented by conflict, and international engagement in conflict, and offers an appraisal of key factors pertaining to education and progress made in this arena in recent years. A focus is made on tribal groups as a starting point for bottom-up emergent engagement, and complexity science is suggested as a theoretical domain to draw from to conceptualise how to enact this.

Findings

A discussion of how complexity science could be meaningfully applied to the case of education in Yemen is presented, along with seven recommendations for the focus of future international aid interventions in Yemen.

Originality/value

At this time, there are few, if no, other works that have been found that have considered the case of education in Yemen in this way from the perspective of a bottom-up emergent engagement with tribes as a way of leveraging the values-based system of tribal customary law in order to address sustainability development goals, literacy, integration in digital society and education as a means of approaching these issues.

Details

International Journal of Comparative Education and Development, vol. 20 no. 3/4
Type: Research Article
ISSN: 2396-7404

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Article
Publication date: 1 September 2006

Ron Dvir, Yael Schwartzberg, Haya Avni, Carol Webb and Fiona Lettice

The purpose of this article is to describe a future center as an urban innovation engine for the knowledge city, to understand the success factors of a future center and how this

1542

Abstract

Purpose

The purpose of this article is to describe a future center as an urban innovation engine for the knowledge city, to understand the success factors of a future center and how this success can be replicated systematically in the implementation and development of future centers in the future.

Design/methodology/approach

Nine future centers were visited and a longitudinal action research‐based case study was conducted at the regional Be'er Sheva PISGA Future Center in Israel, within the educational domain.

Findings

There are 13 conceptual building‐blocks for a future center and the unifying principle is conversations. The PISGA future center put the concept of a future center into action and was guided by six operating principles: values, experiment and learning, organizational structure, partnerships, physical space, and virtual space. They were able to initiate ten new educational projects within the first two years of operation. A conceptual model of a regional future center was developed and tested on the PISGA case, defining the five key ingredients as community conversations, future images, an innovation lab, a knowledge and intelligence center and implementation projects.

Research limitations/implications

After two years of testing the findings, only intermediate results are available. Further research is needed to develop and test the concepts and model further.

Practical implications

This paper provides building‐blocks and a generic model that can be used by the creators of next generation future centers.

Originality/value

This paper provides the first generic building‐blocks and the first generic implementation and operational model for a future center.

Details

Journal of Knowledge Management, vol. 10 no. 5
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 19 October 2007

Ron Dvir, Fiona Lettice, Carol Webb and Yael Schwartzberg

To present a generic empowerment ecology framework to guide the operation of Future Centers and to empower Future Center visitors to respond to the challenges facing them and…

588

Abstract

Purpose

To present a generic empowerment ecology framework to guide the operation of Future Centers and to empower Future Center visitors to respond to the challenges facing them and develop and implement innovative solutions.

Design/methodology/approach

An in‐depth case study was conducted in Be'er Sheva PISGA Future Center in the educational sector in Israel. Visits to a further 20 Future Centers around the world and a literature review helped to generalize the key findings and develop and validate the framework further.

Findings

Although empowerment is not always explicitly discussed in Future Centers, it is an important underlying philosophy. The framework developed in this research helps to ensure empowerment issues are systematically addressed and contains four perspectives: operating principles; resources; supporters and processes. These combine to form the empowerment ecology.

Research limitations/implications

The empowerment ecology framework has been developed from observation predominantly in one Future Center. It should now be more fully tested and validated in other Future Centers.

Practical implications

This paper provides a framework to help Future Center practitioners and other future oriented working environments stakeholders to explicitly address empowerment issues.

Originality/value

This paper provides a detailed description of the operation of a regionally focused Future Center in the educational sector. The paper presents a novel empowerment ecology framework for use in facilitated user‐centered collaborative working environments, such as Future Centers.

Details

Journal of Information, Communication and Ethics in Society, vol. 5 no. 2/3
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 12 September 2008

Carol Webb

This paper seeks to propose a research approach and methods for knowledge‐based development (KBD) researchers and practitioners exploring the social capital and knowledge networks

3808

Abstract

Purpose

This paper seeks to propose a research approach and methods for knowledge‐based development (KBD) researchers and practitioners exploring the social capital and knowledge networks of a city region.

Design/methodology/approach

This paper proposes that regional surveys be carried out using a harmonised question set to investigate social capital and the gap identified in this set regarding “bridging” questions, i.e. questions allowing researchers to look at distant types of relationships between business associates, maybe in different organisations. The approach responds to regional development agendas identifying the need to address underlying weaknesses (participation, connectivity and enterprise) in city regions specifically. Specific questions are suggested as a starting point for further development and integration with social network analysis.

Findings

A practical research approach and methods are described that can be used at the city region level.

Research limitations/implications

One limitation of the research is the potential technological exclusion of research participants without internet access.

Practical implications

The research outlined here postulates the use of special sets of survey questions that already exist that can be adapted and used to investigate relationships among networks (formal and informal) of city region populations, identified through their links with and between organisations, groups and networks, which will provide rich insights on the current state of city region knowledge networks in order to facilitate their improvement socially and economically through the power of people and their relationships.

Originality/value

A research methodology and subsequent practical knowledge to be derived for application at city region level are provided.

Details

Journal of Knowledge Management, vol. 12 no. 5
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 6 November 2007

Ingo Forstenlechner, Fiona Lettice, Mike Bourne and Carol Webb

The purpose of this paper is to present and discuss the findings of research into the value perception of knowledge management among lawyers and staff from among the top ten…

1467

Abstract

Purpose

The purpose of this paper is to present and discuss the findings of research into the value perception of knowledge management among lawyers and staff from among the top ten global law firms.

Design/methodology/approach

Interviews were conducted with lawyers as well as knowledge management (KM) service providers within the selected law firms. The results were then analysed by statistical means and compared to previous findings in literature. The methodology is inspired and broadly based on a research paper into the value perception of information by Broady‐Preston and Williams.

Findings

The findings are that respondents showed strong support for the value of KM to law firm success through concepts such as improved efficiency, quality and other drivers for better performance.

Research limitations/implications

The survey in the paper itself was limited to the top ten global law firms and is therefore not representative of the entire professional service sector or the law firm sector.

Practical implications

The results in the paper indicate strong support from the internal customer side for the notion of KM adding value to the business of a law firm.

Originality/value

Prior to this paper there has been little research into the value perception of knowledge management within the professional service environment.

Details

Performance Measurement and Metrics, vol. 8 no. 3
Type: Research Article
ISSN: 1467-8047

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Available. Content available
Article
Publication date: 7 March 2008

Fiona Lettice and Martin McCracken

549

Abstract

Details

Team Performance Management: An International Journal, vol. 14 no. 1/2
Type: Research Article
ISSN: 1352-7592

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Article
Publication date: 6 February 2020

Jane Brown, Anders Wäppling and Helen Woodruffe-Burton

The purpose of this paper is to draw attention to questionnaires as a corporate touch point, and their relationship with corporate identity (CI).

950

Abstract

Purpose

The purpose of this paper is to draw attention to questionnaires as a corporate touch point, and their relationship with corporate identity (CI).

Design/methodology/approach

Following observational research, the paper presents a review of published works, including journals, textbooks and industry papers that consider qualitative aspects of questionnaire design. Primary data was collected via existential phenomenological interviews to understand the experiences of employees who engage with questionnaires from external companies within the industrial business-to-business (B2B) industry.

Findings

A lack of practical advice around aesthetic appearance of questionnaires in both journal papers and research design textbooks is identified, suggesting limited awareness of visual aspects of questionnaire design, even for those with formal training. Through interviews, it is suggested that poor design is forgiven through the understanding of the practical nature of the document, the idea that CI is a performance that is unnecessary at particular points of the B2B relationship, and that a more powerful company need not spend time on CI if collecting data from a stakeholder that is perhaps perceived as less important than other stakeholders. The findings indicate that organisations should consider questionnaires as a vehicle to promote CI, and as stakeholders to consider the document in terms of their relationship with the issuing company.

Research limitations/implications

This study proposes that qualitative inquiry is required to further determine how questionnaires are understood as a corporate touch point by stakeholders.

Originality/value

This paper considers the relationship between questionnaire appearance and stakeholder perceptions in the context of CI.

Details

Qualitative Market Research: An International Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1352-2752

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Article
Publication date: 12 September 2008

Francisco Javier Carrillo

The purpose of the paper is to introduce the 2008 annual special issue on knowledge‐based development (KBD), from the perspective of the construction of an R&D agenda relevant to

1485

Abstract

Purpose

The purpose of the paper is to introduce the 2008 annual special issue on knowledge‐based development (KBD), from the perspective of the construction of an R&D agenda relevant to the international community of knowledge‐based development (KBD) practitioners and researchers.

Design/methodology/approach

The papers in the special issue are introduced and discussed.

Findings

A number of preliminary exercises around the world show a trend towards building a common KBD research and innovation agenda able to diversify into specialized topics such as urbanism, economics and geography, while maintaining a distinctive set of core issues.

Originality/value

This paper introduces a volume that may contribute to raise new questions and stimulate further research into the potential of knowledge as a leverage to the social and economic development of cities, regions and countries.

Details

Journal of Knowledge Management, vol. 12 no. 5
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 5 March 2018

Deanna Gallichan and Carol George

The purpose of this paper is to assess whether the Adult Attachment Projective (AAP) Picture System is a reliable and face valid measure of internal working models of attachment…

227

Abstract

Purpose

The purpose of this paper is to assess whether the Adult Attachment Projective (AAP) Picture System is a reliable and face valid measure of internal working models of attachment in adults with intellectual disabilities (ID).

Design/methodology/approach

The AAPs of 20 adults with ID were coded blind by two reliable judges and classified into one of four groups: secure, dismissing, preoccupied, or unresolved. Inter-rater reliability was calculated using κ. Six participants repeated the assessment for test-retest reliability. Two independent experts rated ten cases on the links between the AAP analysis and the clinical history.

Findings

There was significant agreement between AAP judges, κ=0.677, p<0.001. Five out of six participants showed stability in their classifications over time. The majority of expert ratings were “good” or “excellent”. There was a significant inter-class correlation between raters suggesting good agreement between them r=0.51 (p<0.05). The raters’ feedback suggested that the AAP had good clinical utility.

Research limitations/implications

The inter-rater reliability, stability, face validity, and clinical utility of the AAP in this population is promising. Further examination of these findings with a larger sample of individuals with ID is needed.

Originality/value

This is the first study attempting to investigate the reliability and validity of the AAP in this population.

Details

Advances in Mental Health and Intellectual Disabilities, vol. 12 no. 2
Type: Research Article
ISSN: 2044-1282

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Article
Publication date: 14 May 2018

Jeffrey Muldoon, Antonina Bauman and Carol Lucy

The purpose of the paper is to examine the role of trust and distrust in social networks within the entrepreneurial ecosystem and to develop a conceptual scheme of the impact of…

1471

Abstract

Purpose

The purpose of the paper is to examine the role of trust and distrust in social networks within the entrepreneurial ecosystem and to develop a conceptual scheme of the impact of trust and distrust on productive and unproductive entrepreneurship.

Design/methodology/approach

This study develops a conceptual scheme, founded on the social capital and resource-based view of a firm, by exploring the impact of trust and distrust on entrepreneurial behavior in a social network.

Findings

As the paper indicates, trust within an entrepreneurial ecosystem has a positive impact on productive entrepreneurship, while distrust within the ecosystem is expected to be unproductive and destructive (or potentially illegal) to an economy.

Research limitations/implications

The research implication of this paper is that it connects levels of trust and distrust within the ecosystem to the type of the behavior exhibited by entrepreneurs leading either to productive or unproductive entrepreneurial endeavors. As this study is based on the theoretical review resulting in a conceptual scheme, it requires further investigation of proposed interactions.

Practical implications

This paper offers strategic alternatives for entrepreneurs seeking to enhance future endeavors by strengthening trust within social networks for the mutual benefits of the ecosystem and businesses within it.

Social implications

This study highlights the importance of two social constructs of trust and distrust in maintaining existing and developing future ecosystems. It also reviews potential outcomes of entrepreneurial behavior and their impact on economies.

Originality/value

This research examines both trust and distrust (two separate social constructs) as significant predictors of future outcomes in the entrepreneurial ecosystem that go beyond productive entrepreneurship.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 12 no. 2
Type: Research Article
ISSN: 1750-6204

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