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This paper examines the role of information technology as an enabler of Knowledge Management. It begins with the premise that Knowledge Management requires an under‐standing of knowledge creation at the individual level, and argues that IT tools are necessary, but not sufficient, for enabling sense‐making. The organizational IT role is assessed in terms of: mechanisms to facilitate knowledge creation; the information sources organizational decision‐makers use; and sense‐making activities to support innovation. Frameworks for thinking about initiatives that include IT capabilities and people capabilities are presented for each of these concepts, along with relevant examples. The paper concludes with four IT management guidelines.

Outlines the basic development of sexual legislation using case history to show how arbitration can influence a court’s decision. Covers investigation of claims and risk mitigation techniques.

Describes how IS (information systems) units are currently applying balancing mechanisms to help them address the limitations of organizational structure. IS units require organizational structures that both facilitate partnerships with business unit clients and enable tight co‐ordination of computing platforms to strengthen the technology infrastructure. For years, IS executives have recognized that the structure that best supports each objective is counterproductive for the other objective. Thus, they have periodically undertaken major restructuring, which has the effect of alternating between the objectives rather than addressing them simultaneously. Today’s IS executives, however, are increasingly attempting to achieve partnership and infrastructure development simultaneously by implementing balancing mechanisms: structural overlays and process enhancements that leverage the strengths of an existing organizational structure while compensating for its limitations. Balancing mechanisms enable the IS function to work towards those dual IS management goals simultaneously, as well as to respond more quickly to today’s competitive environment. Also describes individual balancing mechanisms used in Fortune 500 firms and a strategy for implementing suites of mechanisms to achieve IS management goals.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

This chapter reviews and synthesizes three major strands of recent research, alongside discipline-specific research design, from scholars of Language Issues in Comparative and International Education. The first strand is mixed methods research on the policy and practice of L1-based multilingual education programs, and their contribution to raising educational quality and addressing equity and inclusiveness worldwide. The second strand is qualitative, community-based research of educational programs aimed toward revitalization of minoritized, indigenous, and/or endangered languages. The third strand is empirical and theoretical research that seeks to document, contest, and reconceptualize the dynamics among dominant and non-dominant languages within and between international contexts. The authors explore points of synergy between studies, examine publication in the field from a meta-perspective, and suggest encouraging directions of future research, while highlighting the value of non-dominant languages as resources for education and life.

This paper analyzes the impact of economic downturns on the revenue and expense sides of city financing for the period 2003 to 2009 using a convenience sample of the audited end of year financial reports for thirty midsized US cities. The analysis focuses on whether and how quickly and how extensively revenue and spending directions from past years are altered by recessions. A seven year series of Comprehensive Annual Financial Report (CAFR) data serves to explore whether citiesʼ revenues and spending, especially the traditional property tax and core functions such as public safety and infrastructure withstood the brief 2001 and the persistent 2007 recessions? The findings point to consumption (spending) over stability (revenue minus expense) for the recession of 2007, particularly in 2008 and 2009.

Technical education in the twentieth century played an important role in the cultural life of Australia in ways are that routinely overlooked or forgotten. As all education is central to the cultural life of any nation this article traces the relationship between technical education and the national social imaginary. Specifically, the article focuses on the connection between art and technical education and does so by considering changing cultural representations of Australia.

Drawing upon materials, that include school archives, an unpublished autobiography monograph, art catalogues and documentary film, the article details the lives and works of two artists, from different eras of twentieth century Australia. Utilising social memory as theorised by Connerton (1989, 2009, 2011), the article reflects on the lives of two Australian artists as examples of, and a way into appreciating, the enduring relationship between technical education and art.

The two artists, William Wallace Anderson and Carol Jerrems both products of, and teachers in, technical schools produced their own art that offered different insights into changes in Australia's national imaginary. By exploring their lives and work, the connections between technical education and art represent a social memory made material in the works of the artists and their representations of Australia's changing national imaginary.

This article features two artist teachers from technical schools as examples of the centrality of art to technical education. Through the teacher-artists lives and works the article highlights a shift in the Australian cultural imaginary at the same time as remembering the centrality of art to technical education. Through the twentieth century the relationship between art and technical education persisted, revealing the sensibilities of the times.