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Article
Publication date: 3 October 2016

Melanie Revilla, Daniele Toninelli, Carlos Ochoa and Germán Loewe

Despite the quick spread of the use of mobile devices in survey participation, there is still little knowledge about the potentialities and challenges that arise from this…

Abstract

Purpose

Despite the quick spread of the use of mobile devices in survey participation, there is still little knowledge about the potentialities and challenges that arise from this increase. The purpose of this paper is to study how respondents’ preferences drive their choice of a certain device when participating in surveys. Furthermore, this paper evaluates the tolerance of participants when specifically asked to use mobile devices and carry out other specific tasks, such as taking photographs.

Design/methodology/approach

Data were collected by surveys in Spain, Portugal and Latin America by Netquest, an online fieldwork company.

Findings

Netquest panellists still mainly preferred to participate in surveys using personal computers. Nevertheless, the use of tablets and smartphones in surveys showed an increasing trend; more panellists would prefer mobile devices, if the questionnaires were adapted to them. Most respondents were not opposed to the idea of participating in tasks such as taking photographs or sharing GPS information.

Research limitations/implications

The research concerns an opt-in online panel that covers a specific area. For probability-based panels and other areas the findings may be different.

Practical implications

The findings show that online access panels need to adapt their surveys to mobile devices to satisfy the increasing demand from respondents. This will also allow new, and potentially very interesting data collection methods.

Originality/value

This study contributes to survey methodology with updated findings focusing on a currently underexplored area. Furthermore, it provides commercial online panels with useful information to determine their future strategies.

Details

Internet Research, vol. 26 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 8 February 2008

Ibon Serrano Lasa, Carlos Ochoa Laburu and Rodolfo de Castro Vila

The value stream mapping (VSM) is a tool created by the lean production movement for redesigning the productive systems. Since, it was theoretically developed, some cases have…

12483

Abstract

Purpose

The value stream mapping (VSM) is a tool created by the lean production movement for redesigning the productive systems. Since, it was theoretically developed, some cases have been published where the mentioned tool has been used; however, there is a need to see how it is put into practice, that is to analyze the level in which theory is able to adapt to real practice, the strengths, weaknesses and the key aspects to be taken into account by the applicant teams to obtain the highest performance of the VSM. This paper aims to discuss all of these aspects.

Design/methodology/approach

The methodology used is a case study of a company in which the process of application of the VSM has been thoroughly analyzed. A team created to improve the productive system of a manufacture for plastic casings for mobile phones has carried out this application.

Findings

The research shows that the VSM is a valuable tool for redesigning the productive systems according to the lean system. Nevertheless, there are some key points for the establishing teams that have to take into account, as follows: the time and training resources spent, the use of suitable information systems and a suitable management of the application phases.

Research limitations/implications

The conclusions of this research can be reinforced by the monitoring of the application process in more company cases.

Practical implications

The conclusions of this research are useful for future practitioners, so that they may bear in mind the different aspects of planning projects for redesigning productive systems by using VSM. On the other hand, these conclusions can also be useful for the academic field in order to enhance the theory of VSM.

Originality/value

The paper is a contribution based on practical references according to a thoroughly monitoring of a successful case in establishing VSM.

Details

Business Process Management Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 February 2005

Carlos Ochoa‐Laburu, Gene R. Simons and R. Trachtenberg

To determine whether: QuickView, that is a primary assessment and business planning tool that was designed in the USA in the 1990s, could be usable out of USA; and manufacturing…

1206

Abstract

Purpose

To determine whether: QuickView, that is a primary assessment and business planning tool that was designed in the USA in the 1990s, could be usable out of USA; and manufacturing SMEs outside of the US could be evaluated against the 3,400 US SMEs on the QuickView database.

Design/methodology/approach

The project consists of a survey of a sample of SMEs in different overseas regions, Northern Spain being one of them: revise and translate questionnaire to local language; train local agents; conduct a survey of a sample of 50 SMEs using the local agents; and review the results and draw conclusions as to the applicability of the model.

Findings

We think that we have demonstrated that QuickView is a valid tool to use on non‐US SMEs to help build local databases containing local companies. What is not so evident is how to establish direct comparisons between the two databases. To make this, the USA database should be partitioned by year of survey or by industry sector. We can draw some initial conclusions about the Spanish sample.

Research limitations/implications

The USA database should be partitioned by year of survey or by industry sector, to make direct comparisons. A further continuation of this project is, obviously, an in‐depth analysis of the Spanish sample. Another issue is whether an open structure can be developed for QuickView that would allow it to be modified into specialized questionnaires for service companies, for example, or a questionnaire dedicated to the SMEs in a particular country.

Practical implications

To create a database of spanish companies based on QuickView methodology to serve as a reference of management practices.

Originality/value

There are currently several projects trying to develop standard European benchmarking tools and databases. Our project presents an adaptation of another different tool already in use in the USA and proves its validity in an European context. This tool should be useful either for companies trying to evaluate themselves and compare with a local, though still small, database or for external agents trying to compare one particular company against the database.

Details

Benchmarking: An International Journal, vol. 12 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Content available
Article
Publication date: 6 February 2009

2187

Abstract

Details

International Journal of Operations & Production Management, vol. 29 no. 2
Type: Research Article
ISSN: 0144-3577

Article
Publication date: 23 March 2022

Julianna Paola Ramirez Lozano, Leslie Cecilia Bridshaw Araya and María Paulina Brito Ochoa

The pandemic caused by COVID-19 has brought us a serious economic, health and social problem worldwide crisis. In this context, there has been an increase in inequality between…

Abstract

Purpose

The pandemic caused by COVID-19 has brought us a serious economic, health and social problem worldwide crisis. In this context, there has been an increase in inequality between men and women throughout the world. In this situation of home confinement, uncertainty, stress and fear, women have been the most affected, regardless of their education level. The purpose of this study is to know the impact on the perception of academic women who suffered from a lack of gender equality (sustainable development) during the pandemic (SDG 5) and, therefore, the increase in the gender inequality gap (SDG 10) in Latin America (LA).

Design/methodology/approach

This qualitative, exploratory-descriptive study has a nonexperimental field and cross-sectional design that uses the field technique of focus groups.

Findings

This study revealed the deepest feelings of women researchers on this issue, leading to a deep reflection on the need to build the basis to transform unequal gender relations and introduce the gender perspective in a cross-sectional manner in a university context.

Originality/value

This study, analyzed from a gender perspective, aimed to unravel the complexity in which the majority of LA women academics live and to explain the gaps and differences in their lives caused by the inequalities that have increased due to the pandemic in Latin American societies.

Objetivo

La pandemia provocada por el COVID-19 nos ha traído una grave crisis económica, sanitaria y social a nivel mundial. En este contexto, se ha producido un aumento de la desigualdad entre hombres y mujeres en todo el mundo. En esta situación de confinamiento domiciliario, incertidumbre, estrés y miedo, las mujeres han sido las más afectadas, independientemente de su nivel educativo. Los mayores impactos en la percepción fueron la falta de equidad de género (ODS 5) y, por tanto, el aumento de la brecha de desigualdad de género (ODS 10) durante la pandemia en América Latina (AL).

Diseño/metodología/

Este estudio cualitativo, exploratorio-descriptivo, tiene un diseño no experimental de campo y transversal que utilizó la técnica de grupos focales.

Resultados/Hallazgos

Este estudio reveló los sentimientos más profundos de las mujeres investigadoras sobre este tema, lo que llevó a una profunda reflexión sobre la necesidad de construir las bases para transformar las relaciones desiguales de género e introducir la perspectiva de género de manera transversal en un contexto universitario.

Originalidad/valor

Este estudio, analizado desde una perspectiva de género, tuvo como objetivo desentrañar la complejidad en la que vive la mayoría de las académicas latinoamericanas, y explicar las brechas y diferencias en sus vidas provocadas por las desigualdades que se han incrementado a causa de la pandemia en las sociedades latinoamericanas.

Objetivo

A pandemia causada pelo COVID-19 nos trouxe uma grave crise econômica, sanitária e social em todo o mundo. Nesse contexto, houve um aumento da desigualdade entre homens e mulheres em todo o mundo. Nesta situação de confinamento domiciliário, incerteza, stress e medo, as mulheres têm sido as mais afetadas, independentemente do seu nível de escolaridade. Os maiores impactos na percepção foram a falta de igualdade de gênero (ODS 5) e, portanto, o aumento da lacuna de desigualdade de gênero (ODS 10) durante a pandemia na América Latina (AL).

Metodologia

Trata-se de um estudo qualitativo, exploratório-descritivo, de campo não experimental e delineamento transversal que utilizou a técnica de grupo focal.

Resultados

Este estudo revelou os sentimentos mais profundos de mulheres pesquisadoras sobre o tema, o que levou a uma profunda reflexão sobre a necessidade de construir as bases para transformar as relações desiguais de gênero e introduzir a perspectiva de gênero de forma transversal no contexto universitário.

Originalidade

Este estudo, analisado a partir de uma perspectiva de gênero, teve como objetivo desvendar a complexidade em que vive a maioria das acadêmicas latino-americanas e explicar as lacunas e diferenças em suas vidas causadas pelas desigualdades que aumentaram devido à pandemia nas sociedades latino-americanas.

Tipo de artículo

Investigación

Article
Publication date: 6 February 2017

Paul Alonso Gaona-García, David Martin-Moncunill and Carlos Enrique Montenegro-Marin

This paper aims to present an overview of the challenges encountered in integrating visual search interfaces into digital libraries and repositories. These challenges come in…

3137

Abstract

Purpose

This paper aims to present an overview of the challenges encountered in integrating visual search interfaces into digital libraries and repositories. These challenges come in various forms, including information visualisation, the use of knowledge organisation systems and metadata quality. The main purpose of this study is the identification of criteria for the evaluation and integration of visual search interfaces, proposing guidelines and recommendations to improve information retrieval tasks with emphasis on the education-al context.

Design/methodology/approach

The information included in this study was collected based on a systematic literature review approach. The main information sources were explored in several digital libraries, including Science Direct, Scopus, ACM and IEEE, and include journal articles, conference proceedings, books, European project reports and deliverables and PhD theses published in an electronic format. A total of 142 studies comprised the review.

Findings

There are several issues that authors did not fully discuss in this literature review study; more specific, aspects associated with access of digital resources in digital libraries and repositories based on human computer interaction, i.e. usability and learnability of user interfaces; design of a suitable navigation method of search based on simple knowledge organisation schemes; and the use of usefulness of visual search interfaces to locate relevant resources.

Research limitations/implications

The main steps for carrying out a systematic review are drawn from health care; this methodology is not commonly used in fields such as digital libraries and repositories. The authors aimed to apply the fundamentals of the systematic literature review methodology considering the context of this study. Additionally, there are several aspects of accessibility that were not considered in the study, such as accessibility to content for disabled people as defined by ISO/IEC 40500:2012.

Originality/value

No other systematic literature reviews have been conducted in this field. The research presents an in-depth analysis of the criteria associated with searching and navigation methods based on the systematic literature review approach. The analysis is relevant for researchers in the field of digital library and repository creation in that it may direct them to considerations in designing and implementing visual search interfaces based on the use of information visualisation.

Details

The Electronic Library, vol. 35 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 25 July 2022

Adilson Carlos Yoshikuni and Rajeev Dwivedi

The paper aims to establish the role of enterprise information systems strategies (ISS) enabled by business strategies for attaining organizational innovativeness (ORIN) mediated…

1132

Abstract

Purpose

The paper aims to establish the role of enterprise information systems strategies (ISS) enabled by business strategies for attaining organizational innovativeness (ORIN) mediated by performance (decision-making and business processes) under environmental turbulence.

Design/methodology/approach

The research framework is developed based on theoretical grounding and validated with the help of 408 responses from Brazil using SmartPLS path modeling.

Findings

The results of the research suggest that the resource orchestra of enterprise information systems strategy-enabled strategy-making can be a viable alternative to enhance innovation activities in the organizations through the mediated role of performance (decision-making and business process).

Practical implications

The research demonstrates the role of business function (information systems) strategy enabled overall business strategy-making for achieving innovations in the organization. Fortune organizations are exploiting the information systems strategy enabled business strategy for innovations in the organization; such as Amazon, Walmart, Costco, etc.

Originality/value

The proposed and validated model is a contribution to the enterprise information systems strategy theory. This model presents the role of resource orchestras in achieving innovations in organizations.

Book part
Publication date: 29 January 2018

James Phillips

Expert witnessing in asylum cases involves depicting the conditions of the applicant’s home country as a context for judging a well-founded fear for life or safety. Most of the…

Abstract

Expert witnessing in asylum cases involves depicting the conditions of the applicant’s home country as a context for judging a well-founded fear for life or safety. Most of the elements involved in the work of the expert country witness are dynamic and change over time, creating new challenges and new resources for describing and interpreting country context. Examining several characteristic Honduran asylum cases separated by 20 years reveals not only an increasingly complex and multifaceted set of relevant conditions in both the sending and the host country, but also a significant broadening of the anthropological “tool kit” available to the expert country witness (as the expert witness becomes aware of its relevance to country conditions at a particular time), and an increasingly reflexive and complex relationship of the expert witness to the country in question and to the court. In the interim, emerging problems of contextual complexity, subjectivity, changing and competing images of reality, and the shifting applicability of legal and sociological definitions and categories arise and can be partially addressed with emerging anthropological or social scientific resources, raising anew the nature of the relationship of the expert witness to the court and the possible mutual influence of social science and legal culture upon each other over time. As the number of refugee seekers increases globally, can expert witnesses trained in social sciences help asylum courts to imagine new ways of bridging the gap between legal regimes of governmentality and the subjectivity of refugees?

Details

Special Issue: Cultural Expert Witnessing
Type: Book
ISBN: 978-1-78743-764-7

Keywords

Article
Publication date: 30 November 2018

Leonor Gaspar Pinto and Paula Ochôa

The purpose of this paper is to discuss emerging practices in open evaluation, namely, the concept of co-evaluation and how research on evaluation developed within information…

Abstract

Purpose

The purpose of this paper is to discuss emerging practices in open evaluation, namely, the concept of co-evaluation and how research on evaluation developed within information science can contribute to enhance stakeholders and citizens’ involvement in open science.

Design/methodology/approach

A meta-evaluative and transdisciplinary approach – directed toward the intersection between information science, evaluation, competences management, sustainability transitions management and participatory methodologies – provided the basis for the identification and subsequent reflection on the levels of stakeholder participation embedded into ISO 16439’s (2014) methods for assessing the impact of libraries and on the domains and competences to be mobilized for (co)evaluation. The contributions of Engaged 2020 Action Catalogue, as well as several taxonomies of evaluator competences and the Council of Europe’s (2016) conceptual model of competences for a democratic culture were particularly relevant for this (re)construction process.

Findings

Two results of the line of research carried out since 2012 at the Faculty of Social Sciences and Humanities of the Universidade NOVA de Lisboa (Portugal) can significantly contribute to improve stakeholders’ participation in Open Science: ISO 16439’s systematization of methods and procedures for assessing the impact of libraries and the (co-)evaluation competency framework.

Originality/value

This paper presents the transdisciplinary concept of co-evaluation and examines the current epistemological challenges to science by analyzing the general tendency to openness through the lens of research on evaluation and participatory methods developed within information science.

Details

Performance Measurement and Metrics, vol. 20 no. 1
Type: Research Article
ISSN: 1467-8047

Keywords

Book part
Publication date: 23 June 2020

María R. Belando-Montoro and María Aranzazu Carrasco Temiño

Service-learning (SL) is an innovative methodology aiming to improve learning while providing students experiences in the community. Consequently, students also develop social and…

Abstract

Service-learning (SL) is an innovative methodology aiming to improve learning while providing students experiences in the community. Consequently, students also develop social and emotional skills many higher education institutions promise to foster. However, few academic enrichment opportunities are implemented to develop these social skills and university teaching staff are limited in their knowledge of SL to promote active citizenship and civic engagement (Belando-Montoro, Jover, Ruiz de Miguel, Blanco, & Carrasco, 2015). This chapter presents an analysis of the presence of direct and indirect indicators related to social responsibility and SL in the degree programs of the Social and Legal Sciences area of the Complutense University of Madrid. These indicators include questions related to the social environment needs diagnosis and the design of projects that meet these needs, the environmental care, among others. The results indicate the lack of presence of courses on the direct indicators in the degrees offered. However, the focus on indirect indicators is relatively common. In particular, those common indirect indicators are related to critical thinking about social reality, the environment needs diagnosis, and the development of social intervention. The findings suggest universities increase their focus on social responsibility and community service in the university curriculum, providing training oriented toward socio-community intervention.

Details

Civil Society and Social Responsibility in Higher Education: International Perspectives on Curriculum and Teaching Development
Type: Book
ISBN: 978-1-83909-464-4

Keywords

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