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This study aims to identify the critical factors contributing to India-based non-governmental organizations (NGOs) capacity building and value creation for beneficiaries.

A total interpretive structural modeling technique has been used to develop a hierarchical model of critical factors and understand their direct and indirect interrelationships. The driving force and dependence force of these factors were determined by using cross-impact matrix multiplication applied to classification analysis.

This study identifies 12 critical factors influencing NGO capacity building in India’s intellectual disability sector across four dimensions. Internal organizational capabilities include infrastructure, staff qualifications, fundraising, vocational activities and technical resources. Second, coordination and stakeholder engagement highlight government and agency collaboration, dedicated board members and stakeholder involvement. Third, adaptability and responsiveness emphasize adjusting to external trends and seizing opportunities. Finally, impact and value creation emphasis on improving value for persons with disabilities (PWDs).

The findings of this study have practical implications for Indian NGOs working for PWDs. The study provides NGOs with a structural model for improving organizational capacity by identifying and categorizing critical factors into the strategic model.

There is a scarcity of literature on capacity building for disability-focused NGOs in India. This study seeks to identify critical factors and develop a hierarchical model of those factors to assist policymakers in India in building the capacity of NGOs.

Purpose – The aim of this chapter is to review the relationship of urban climate governance against the background of sustainability and to identify driving forces in a set of leading cities in the United States and Europe.

Design/methodology/approach – Case-study research indicates that efficient, creative and participatory urban governance is key for the quest for sustainability. It is theorized that dynamic governance is composed of high levels of both institutional and social capital or capacity. Each capacity category is composed of different indicators or ‘success factors’ taken from qualitative data in overall 84 cities in the United States and Europe. By triangulating desktop research, mail surveys and review of existing studies, the role and influence of these success factors is evaluated and compared.

Findings – In both the United States and in Europe, the key driving forces are those related to institutional capacity. Yet, cities tend to be more successful in sustainable development if levels of institutional and social capacity are high. Linkages between institutional and social dimensions can be successfully strengthened by capacity building measures.

Research limitations/implications – As the comparison is based on existing studies on leading cities in sustainability, driving factors likely to play a stronger role in the early phase of urban sustainability measures are underrepresented.

Practical implications – Local authorities are advised to encourage social capacities in order to help them pursue local sustainability over time.

Originality/value – This chapter compares and evaluates underlying success factors going beyond a case-study approach across the Atlantic in order to draw broader conclusions.

The purpose of this paper is to focus on challenges faced by longitudinal quantitative analyses of school improvement processes and offers a systematic literature review of current papers that use longitudinal analyses. In this context, the authors assessed designs and methods that are used to analyze the relation between school improvement processes and student outcomes. Based on this the authors point out to what extent the papers consider different aspects of the complex nature of school improvement (e.g. multilevel structure, indirect and nonlinear effects, reciprocity). The choice of study designs and methods of analysis substantially determines which aspects of this complexity are taken into account.

The authors searched in four international high-impact journals and in ERIC for articles reporting longitudinal school improvement studies. The database of the review consisted of a total of 428 journal articles. In total, 13 of the 428 papers met the selection criteria and were analyzed in detail.

The analyzed papers use a wide range of designs and methodological approaches. They support the assumption that sophisticated quantitative longitudinal designs and methods can be applied effectively in school improvement research. However, considering the complexity of school improvement is accompanied by high demands on designs and methods. Due to this none of the papers met the standards applied in this review completely.

In particular, further research is needed to consider a long period of observation, reciprocal indirect and nonlinear processes in a multilevel structure. Moreover, research is required for a better and unambiguous theoretical foundation and empirical validation of the number of and intervals between measurement points.

If more consideration is given to the complex nature of school improvement in future studies, the broader knowledge base will allow a better understanding of the dynamic relation of school improvement and student learning. It would thus be possible to make more appropriate recommendations for the support of school improvement practice.

The original contribution of the paper is to show which aspects of the complexity of school improvement processes – and to what extent – are currently addressed in designs and methods of analysis applied in quantitative longitudinal studies that investigate the relation between schools’ capacity to managing change and student outcomes. Additionally the authors aim at deriving need for further research and giving guidelines how designs and methods in further studies can reflect the complexity appropriately. It is highly important to consider all aspects of this complexity to describe and understand the dynamic relation of school improvement processes and student outcomes.

This study aims to examine the adoption of Metaverse technology in the manufacturing industry and its potential impact on firms’ social and environmental sustainability performance.

Data were collected from 157 technology-based firms in the Malaysian high-tech manufacturing industry and analyzed using PLS-SEM to investigate the influence of social (i.e. social capital, open/innovative culture and empowerment) and technological factors (i.e. digitalization preparedness, integrability and strategic value) on Metaverse adoption and the moderating roles of digital trust and absorptive capacity.

Social and technological factors were found to significantly impact Metaverse adoption, with digital trust enhancing the influence of social factors. Absorptive capacity strengthens firms’ abilities to use social factors for adoption. However, digital trust does not significantly moderate the relationship between technological factors and adoption, nor does absorptive capacity impact this relationship. Finally, Metaverse adoption is shown to positively contribute to firms’ social sustainability, improving social well-being and equity, but it does not significantly impact environmental sustainability.

For practitioners, the study highlights the importance of fostering an organizational culture that supports digital trust and developing absorptive capacity as critical enablers of successful Metaverse adoption. Policy implications include the need for creating supportive policies that encourage digital transformation efforts aligned with sustainability goals.

Theoretically, this study integrates the Technology-Organization-Environment (TOE) framework, Human-Organization-Technology fit (HOT-fit) framework and Resource-Based View (RBV) to improve understanding of technology adoption and sustainability performance. From a managerial perspective, it highlights the importance of fostering digital trust and developing absorptive capacity as critical enablers of successful Metaverse adoption. Policy implications include the need for policies supporting digital transformation efforts aligned with sustainability goals.

There are numerous studies concerning the key success factors for technology transfer performance, but little empirical research has been conducted on technology absorptive capacity. In the real world, firms cannot successfully assimilate and apply external knowledge without greater absorptive capacity. It is worthwhile exploring the critical factors of absorptive capacity through its impact on transfer performance. Results reveal significant associations between technology absorptive capacity and the critical factors – technology diffusion channels, interaction mechanisms, and R&D resources. Organizational cultures impact on interaction mechanisms, R&D resources, absorptive capacity and transfer performance. Different organizations will experience different technology transfer performance. Focuses explicitly on technology absorptive capacity within the field of empirical technology transfer research. The findings are important for management practice, especially for firms carrying out technology transfer in developing countries.

Quality management (QM) principles define the values of the organizational culture that makes people focus on quality assurance and improvement. However, the formulation of the principles of the ISO 9000 standard published in 2000–2015 is more like a list of things to remember that result from the development of QM methodologies, rather than systematic guidelines to follow. Their ambiguity does not facilitate understanding and can lead to activities that do not bring benefits to the organization. The purpose of this paper is to formulate such a system of directives that when implemented allows achieving the desired level of effectiveness of the organization’s processes with increased efficiency, and some measures can be assigned that show the progress of implementation.

The resource capacity reserve was adopted as the main factor ensuring the effectiveness of the planned tasks. A systemic analysis of relationships between the QM principles and the categories of Deming’s system of profound knowledge was carried out. Some factors referred to in the principles have been distinguished. The conditions necessary to achieve their positive impact on the capacity of organization’s resources have been formulated in terms of some directives for management processes. The interaction of the components of variability in organization processes with the factors was discussed.

Eight directives for effectiveness management (EM) have been established. They define independent dimensions in the management tactics for the development of the organization’s resources necessary to ensure and increase the effectiveness of the organization’s processes. The implementation of the tactics defined by EM directives, assuming randomness in processes, consists in the demonstration of care for trust within the organization, organization development and confidence in the organization of external partners.

Two key QM functions, quality assurance and improvement, are implemented in management processes in order to provide a balance between available capacity and tasks allocated to the organization’s processes, and increase the available capacity by eliminating gaps in knowledge used to control resources in the processes. The EM directives show the role of the organization’s knowledge and stakeholder commitment in providing the necessary complement to the capacity available in the organization. The confidence in the organization is shown as a key premise for access to the commitment of stakeholders. They also show that QM functions would be unnecessary or trivial if one could eliminate random variation from processes in the organization.

Transnationalism and transnational concept are extensively researched in many social science areas; however, transnational management and transnational marketing is relatively a less explored research domain. Also, knowledge management for transnational education (TNE) marketing is not well-researched. Capacity building is an established research-stream, with a key focus on socio-economic and ecological development; however, prior research on capacity building from the context of TNE’s knowledge management and marketing is scarce. The purpose of this study is to analyse TNE marketing mix, to understand the influence of transnational stakeholders’ causal scope(s) on knowledge management in TNE to uphold their transnatioalisation processes through capacity building in TNEs’ marketing management.

An inductive constructivist method is followed.

Organisational learning from the context of transnational market and socio-economic competitive factors, based on analysing the transnational stakeholders’ causal scope(s) is imperative for proactive knowledge management capacity in TNE marketing. Following the analysis of transnational stakeholders’ causal scope(s) to learn about the cause and consequence of the transnational stakeholders’ relationships and interactions, an initial conceptual framework of knowledge management for TNE marketing is proposed. Practical insights from different TNE markets are developed in support of this novel knowledge management capacity building framework of TNE, and its generalisation perspectives and future research areas are discussed.

These insights will be useful for TNE administrators to better align their knowledge management perspectives and propositions with their transnational stakeholders to underpin TNE marketing. Academics will be able to use these insights as a basis for future research.

This study proposes a novel conceptual stakeholder-centred capacity building framework for TNE’s knowledge management to uphold TNE marketing and supports the framework, based on practical insights from three different transnational markets.

The purpose of this paper is to focus on the identification of the existing capacities of post disaster C & D waste management in developing countries, with a special emphasis on Sri Lanka to determine the capacity gaps and related influencing factors.

Multiple case studies and expert interviews were conducted to gather primary information on the existing capacities of disaster C & D waste management. Three case studies, including 15 individuals and six experts representing government, non-government institutions and others, were selected.

The results revealed the existing capacities, capacity gaps and influencing factors for post disaster C & D waste management in the areas of skills and confidence building, links and collaborations, continuity and sustainability, research and development, communication and coordination, organisational implementation and investment in infrastructure.

This study limited disaster C & D waste to debris generated from totally or partially damaged buildings and infrastructure as a direct impact of natural disasters or from demolished buildings and infrastructure at rehabilitation or at early recovery stages.

The research enabled an analysis of existing capacities and identified capacity gaps in post disaster C & D waste management with influencing factors developing countries.

The public sector seems to have a culture and structure for control and improvement of ongoing activities but lacks the culture and structures for innovation. Thus, capacity development among public sector employees can be an important method for the development of better conditions for innovation. The purpose of this paper is to identify key factors affecting the achievement of good results when municipal and regional organisations carry out capacity development of employees with the aim of creating greater leeway for innovation in their organisation.

The study behind this paper has looked at four different concrete cases, which have applied essentially different methods for capacity building for innovation issues. A qualitative research method was used. Data were collected via semi-structured interviews with 39 respondents. The analysis of the information revealed in the interviews was carried out through a thematic analysis in three steps.

The study shows that action learning makes it easier for employees to turn knowledge generated through action into reality. The study also shows that it seems difficult to work from a digital communication platform if the platform is not combined with physical meetings. The study shows that committed and hands-on leadership is very important, that there is a need for strategic communication related to the capacity development effort including clarification and definition of what innovation means in the local context.

This paper shows a number of important aspects to consider when municipalities and regional organisations plan their capacity development initiatives in innovation. By taking these into account increases the ability of public organisations to develop and adapt their operations and deliver high quality and value-adding services to the citizens.

Over the last decades, the need for sustainable energy production and consumption has been heavily discussed. However, there has been no consensus in the extant literature. Thus, to this end, this study aims to explore the long-run and causality connection among disaggregated energy consumption, environmental tax and economic growth in a carbon-function framework for Turkey.

This study uses annual frequency data for econometrics analysis. To this end, our analysis utilizes the autoregressive distributive lag (ARDL) technique for cointegration and long-run analysis, while the Granger causality was used for causality direction.

Economic growth drives Turkey’s Load Capacity Factor (LCF), indicating energy efficiency is linked to economic performance. Renewable energy boosts LCF, while nonrenewable energy hinders it. Population growth positively affects energy efficiency, but environmental taxes have minimal impact, suggesting policy reform is needed. These outcomes have far-reaching implications for macroeconomic policies and environmental sustainability in Turkish economy energy mix amidst its growth path.

The findings suggest the need for policy reforms prioritizing renewable energy investments to enhance Turkey’s energy efficiency and sustainability. Additionally, the current environmental tax structure requires reevaluation to support sustainable energy practices better. These policy changes are crucial for balancing Turkey’s economic growth with environmental goals, ensuring a more sustainable energy future.

This study explores the role of government policy in form of environmental tax in environmental performance in Turkey.