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Article
Publication date: 17 February 2025

Christian Pieter Hoffmann, Sandra Binder-Tietz and Daniel Bendahan Bitton

Members of the corporate C-suite are powerful and widely perceived communicators. Communication management research examines the role of the corporate communication function in…

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Abstract

Purpose

Members of the corporate C-suite are powerful and widely perceived communicators. Communication management research examines the role of the corporate communication function in facilitating the positioning of chief executive officers (CEO). The present study contributes to this research by extending the focus to another executive board member, the chief financial officer (CFO) and the domain of financial communication. It examines the role of the CFO in addressing financial audiences – compared to that of the CEO. It also analyzes the roles of the public relations (PR) and investor relations (IR) departments in facilitating CFO positioning.

Design/methodology/approach

This study is based on an interview study of eight IR and PR professionals and a survey of 106 heads of investor relations and financial communication experts from listed companies in Germany, Switzerland and Austria.

Findings

Findings show that CFOs are similarly visible in capital markets as CEOs. Their communicator roles differ according to task responsibilities, with CEOs focusing on strategy and CFOs conveying financial performance. While CEOs are more involved in press relations, CFOs focus on investor dialog. CFOs are less proactively positioned than CEOs. Also, CFOs are mostly positioned in the context of mandatory disclosure. PR departments influence CEO positioning more, while IR departments commonly report to the CFO. Communicator roles are rarely formally defined and are subject to the executives’ preferences, which encumbers strategic communication management.

Research limitations/implications

This study is based on cross-sectional survey data, which are subject to self-selection. The examined markets represent advanced capital markets with strict disclosure requirements. Findings indicate a lack of formalization in CFO positioning in the context of financial communication. This study also highlights the need to examine C-suite positioning beyond the CEO and the PR department.

Originality/value

This study contributes to research on C-suite communication by extending the perspective beyond the CEO and public relations. It also contributes to communication management research by highlighting how resource allocation and establishing rules shape the management practices applied to C-suite positioning. Finally, it contributes to financial communication research by empirically exploring the CFO’s communicator role.

Details

Corporate Communications: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1356-3289

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Abstract

Details

The Emerald Handbook of Multi-Stakeholder Communication
Type: Book
ISBN: 978-1-80071-898-2

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Article
Publication date: 6 February 2017

Christian Pieter Hoffmann and Lea Aeschlimann

The purpose of this paper is to analyze antecedents of listed corporations’ propensity to adopt online shareholder platforms. It differentiates two strategic investor relations…

922

Abstract

Purpose

The purpose of this paper is to analyze antecedents of listed corporations’ propensity to adopt online shareholder platforms. It differentiates two strategic investor relations (IR) frames, shielding and engaging, and explores their effect on ICT adoption.

Design/methodology/approach

Findings are based on a survey of 82 corporations listed on the Swiss, German and Austrian stock exchanges. The authors apply multiple linear regression analysis to test a multi-faceted adoption model.

Findings

The authors find that resource constraints, familiarity with online media and efficiency considerations drive listed corporations’ willingness to adopt online shareholder platforms. Beyond these operational antecedents, strategic considerations significantly affect adoption: IR functions geared toward shareholder engagement are more likely to apply interactive platforms, while IR departments geared toward shielding the corporation from shareholder interventions will be less attracted to the participatory affordances of online media.

Research limitations/implications

This study is limited in scope to corporations listed on the Swiss, German and Austrian stock exchanges and cannot account for antecedents distinct to other regulatory environments.

Practical implications

IR functions need to carefully develop and apply communication strategies, which in turn will inform ICT adoption. The authors find that IR departments geared toward a two-way symmetrical communication model are more attracted to the participatory affordances of online platforms. Thereby, they are more likely to innovate by employing current digital applications.

Originality/value

This study contributes to research on the benefits of digital media to two-way symmetrical and dialogic corporate communications. It is the first study to explore these relationships in the context of IR. It further contributes to research on the strategic role of IR by developing and applying two distinct strategic frames to the subject of ICT adoption in IR.

Details

Corporate Communications: An International Journal, vol. 22 no. 1
Type: Research Article
ISSN: 1356-3289

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Book part
Publication date: 23 April 2024

Riktesh Srivastava, Jitendra Singh Rathore, Samiksha Vyas and Rajita Srivastava

The purpose of this study is to look at the factors that drive people to participate in the sharing economy (SE). Based on the Technology Acceptance Model (TAM) and the Theory of…

Abstract

The purpose of this study is to look at the factors that drive people to participate in the sharing economy (SE). Based on the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB), the study proposes a mathematical model. The study’s ultimate objective is to help businesses attract more involved customers and promote collaborative consumption as a sustainable alternative to typical consumption patterns. The study offers a conceptual framework established via a thorough literature review to examine Indian customers’ use behavior toward SE platforms. A one-sample two-tailed t-test is used to assess the framework’s efficacy. The research fills gap in the literature on the SE by investigating the factors that determine subjective norms (SN), attitudes (A), and perceived behavioral control (PBC). A framework is provided that takes behavioral intention (BI) contemplated as a mediating variable. The research improves TAM and TPB by including new factors such as technical characteristics. This research adds to the body of knowledge on the digital SE by underlining the relevance of usage behavior in comprehending Indian customers, where A, SN, and PBC are important aspects. The research presents a paradigm for better understanding customers’ attitudes and behaviors toward various SE platforms, which might help academics, practitioners, and policy makers situate their initiatives within the larger field of sharing. The study’s categorizations of Indian consumers’ A, SN, PBC, and BI toward the SE might potentially advise on future research and government policies.

Details

Digital Influence on Consumer Habits: Marketing Challenges and Opportunities
Type: Book
ISBN: 978-1-80455-343-5

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Book part
Publication date: 19 August 2021

Kristine M. Kuhn, Jeroen Meijerink and Anne Keegan

This work examines the intersection between traditional human resource management and the novel employment arrangements of the expanding gig economy. While there is a substantial…

Abstract

This work examines the intersection between traditional human resource management and the novel employment arrangements of the expanding gig economy. While there is a substantial multidisciplinary literature on the digital platform labor phenomenon, it has been largely centered on the experiences of gig workers. As digital labor platforms continue to grow and specialize, more managers, executives, and human resource practitioners will need to make decisions about whether and how to utilize gig workers. Here the authors explore and interrogate the unique features of human resource management (HRM) activities in the context of digital labor platforms. The authors discuss challenges and opportunities regarding (1) HRM in organizations that outsource labor needs to external labor platforms, (2) HRM functions within digital labor platform firms, and (3) HRM policies and practices for organizations that develop their own spin-off digital labor platform. To foster a more nuanced understanding of work in the gig economy, the authors identify common themes across these contexts, highlight knowledge gaps, offer recommendations for future research, and outline pathways for collecting empirical data on HRM in the gig economy.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-80117-430-5

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Article
Publication date: 13 August 2018

Marina Micheli, Christoph Lutz and Moritz Büchi

This conceptual contribution is based on the observation that digital inequalities literature has not sufficiently considered digital footprints as an important social…

6478

Abstract

Purpose

This conceptual contribution is based on the observation that digital inequalities literature has not sufficiently considered digital footprints as an important social differentiator. The purpose of the paper is to inspire current digital inequality frameworks to include this new dimension.

Design/methodology/approach

Literature on digital inequalities is combined with research on privacy, big data and algorithms. The focus on current findings from an interdisciplinary point of view allows for a synthesis of different perspectives and conceptual development of digital footprints as a new dimension of digital inequality.

Findings

Digital footprints originate from active content creation, passive participation and platform-generated data. The literature review shows how different social groups may experience systematic advantages or disadvantages based on their digital footprints. A special emphasis should be on those at the margins, for example, users of low socioeconomic background.

Originality/value

By combining largely independent research fields, the contribution opens new avenues for studying digital inequalities, including innovative methodologies to do so.

Details

Journal of Information, Communication and Ethics in Society, vol. 16 no. 3
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 10 April 2009

M. Norén, S. Brunner, C. Hoffmann, W. Salz and K. Aichholzer

One of the major driving forces for the electronic industry is the consumer handheld units, where even more functions in a smaller volume and with longer battery time are…

222

Abstract

Purpose

One of the major driving forces for the electronic industry is the consumer handheld units, where even more functions in a smaller volume and with longer battery time are requested. This leads to a higher energy‐ and interconnect‐density. Two challenges related to this request, that the industry is facing, are thermal management and reliability. This paper aim to discuss some aspects of using flip chip (FC) technology on low temperature cofired ceramics (LTCC) for this kind of products and to focus on the heat dissipation problem of an FC mounted die.

Design/methodology/approach

Test designs were developed and built to investigate SnAgCu bumps on LTCC, underfill and five different LTCC designs. The LTCC design parameters were thermal vias and heat spreaders. In the experimental part, the semiconductor junction temperature was measured over a diode in the semiconductor. Cross sections and infrared thermal imaging were used. The experiments were accompanied by FE‐modeling using ANSYS workbench.

Findings

The main reduction in temperature is related to the use of thermal vias and a via offset smaller than 60 μm. A 100 μm via diameter gives only a minor increase in the semiconductor junction temperature. Reducing the LTCC substrate thickness will decrease the junction temperature further.

Originality/value

This paper shows that FC on LTCC is a promising key technology for power amplifier modules.

Details

Soldering & Surface Mount Technology, vol. 21 no. 2
Type: Research Article
ISSN: 0954-0911

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Article
Publication date: 17 March 2023

Tu Lyu, Yulin Guo and Hao Chen

Based on the cognition–affect–conation pattern, this study explores the factors that affect the intention to use facial recognition services (FRS). The study adopts the driving…

1278

Abstract

Purpose

Based on the cognition–affect–conation pattern, this study explores the factors that affect the intention to use facial recognition services (FRS). The study adopts the driving factor perspective to examine how network externalities influence FRS use intention through the mediating role of satisfaction and the barrier factor perspective to analyze how perceived privacy risk affects FRS use intention through the mediating role of privacy cynicism.

Design/methodology/approach

The data collected from 478 Chinese FRS users are analyzed via partial least squares-based structural equation modeling (PLS-SEM).

Findings

The study produces the following results. (1) FRS use intention is motivated directly by the positive affective factor of satisfaction and the negative affective factor of privacy cynicism. (2) Satisfaction is affected by cognitive factors related to network externalities. Perceived complementarity and perceived compatibility, two indirect network externalities, positively affect satisfaction, whereas perceived critical mass, a direct network externality, does not significantly affect satisfaction. In addition, perceived privacy risk generates privacy cynicism. (3) Resistance to change positively moderates the relationship between privacy cynicism and intention to use FRS.

Originality/value

This study extends knowledge on people's use of FRS by exploring affect- and cognitive-based factors and finding that the affect-based factors (satisfaction and privacy cynicism) play fully mediating roles in the relationship between the cognitive-based factors and use intention. This study also expands the cognitive boundaries of FRS use by exploring the functional condition between affect-based factors and use intention, that is, the moderating role of resistance to use.

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Book part
Publication date: 12 January 2012

Thomas Pawlik, Philine Gaffron and Patric A. Drewes

This chapter discusses the concept of corporate social responsibility (CSR) within the context of the container liner shipping industry. It looks at the current practice of CSR in…

Abstract

This chapter discusses the concept of corporate social responsibility (CSR) within the context of the container liner shipping industry. It looks at the current practice of CSR in this industry and outlines the framework, the reasons and the drivers for companies to adopt and implement a CSR strategy. These include, among others, the increasing commitment to fostering CSR in the private sector at EU level, the changing expectations of customers — that is shippers — with regard to social and environmental standards of their contractors and suppliers, and the improving situation with regards to guidance and tools for adopting CSR and identifying and implementing the relevant measures (e.g. ISO 26000 and the European Commission's communication on CSR). The authors take the position that in an industry, which is as strongly consolidated as container liner shipping, the adoption and implementation of effective CSR strategies by a few companies at the top can have a profound impact on the industry as a whole. The Japanese NYK Group's CSR strategy is discussed in more detail to illustrate one of the best — if by no means perfect — examples in the current market. The chapter closes with a sector-specific definition of CSR for the container shipping industry.

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Book part
Publication date: 17 September 2021

Leonhard Dobusch, Konstantin Hondros, Sigrid Quack and Katharina Zangerle

Uncertainty about Intellectual Property Regulations (IPR) is prevalent in today’s knowledge-based and creative industries. While prior literature indicates that regulatory…

Abstract

Uncertainty about Intellectual Property Regulations (IPR) is prevalent in today’s knowledge-based and creative industries. While prior literature indicates that regulatory uncertainty affects creative processes, studies that systematically analyze the effects of IPR on the experiencing of involved actors in creative processes across fields are rare. We ask how core professional actor groups including creators, legal professionals and managers involved in creative processes experience regulatory uncertainty in the fields of music and pharma. By studying practices of engaging with, circumventing and avoiding regulatory uncertainty about IPR, we show how creative processes in both the music and pharma fields are entrenched with emotional-cognitive experiences such as anxiety, indifference and hope that vary by professional group. Our findings point toward managers and legal professionals observing, exposing and cultivating emotions by ascribing experiences to other actor groups. We conclude that comparing regulation-related emotions of involved actors across fields helps to develop a deeper understanding of the dynamics of creative processes.

Details

Organizing Creativity in the Innovation Journey
Type: Book
ISBN: 978-1-83982-874-4

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