It is observed that concepts of a learning organization and of knowledge management intended to better utilize the intellectual assets of a business enterprise in supporting…
Abstract
It is observed that concepts of a learning organization and of knowledge management intended to better utilize the intellectual assets of a business enterprise in supporting continuous improvement and innovation are appealing in principle, but difficult to implement in practice. A significant repertoire of competencies and practices must be acquired or refined, which takes investment and time. A need for performance measurement to demonstrate benefits is also noted. Two case studies illustrate some issues and strategies associated with the implementation of knowledge‐oriented improvement processes. Some “maps” to assist in understanding an enterprise's current position and what may be encountered on the journey ahead are presented.
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Any organisation, even a newly formed one, will have its own repertoire of practices and routines that reflect the purpose of the organisation and the prior experience of the…
Abstract
Any organisation, even a newly formed one, will have its own repertoire of practices and routines that reflect the purpose of the organisation and the prior experience of the people in it. This leads to the notion of a “corporate memory”. This paper presents a systems‐engineering style of characterisation comprised eight sub‐processes linked by knowledge and/or data flows that result in day‐to‐day actions within the organisation. The nature of flows between the sub‐processes is examined, considering the types of knowledge involved, and factors that may facilitate or inhibit the flow of knowledge. The model has proven useful in understanding what drives the organisation, and in developing a form of diagnostic tool to study how to better share knowledge within the organisation.
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The purpose of this paper is to interrogate ways in which sex and sexual orientation are excluded from the agenda of work relationships in one probation service.
Abstract
Purpose
The purpose of this paper is to interrogate ways in which sex and sexual orientation are excluded from the agenda of work relationships in one probation service.
Design/methodology/approach
The research was conducted through conversational interviews with members of a team responsible both for supervision of colleagues and for development of supervisory practice. Straight and lesbian officers responded to a perceived lack of skills to effectively “work with” sexuality issues.
Findings
Responses lead to discussion of the discursive “silence” of sex, and to the specific positioning of lesbian identity. Specifically, it critiques approaches to supervision that do not explicitly value lesbian experience
Research limitations/implications
This small study does not include the voices of black or gay male officers. It also does not explore the experience of bisexuality.
Practical implications
The finding of this research can be used to support development of good supervisory practice.
Social implications
The paper sheds light on day to day interactions that “silence” experience of sexual orientation.
Originality/value
The paper draws on original research interrogating both lesbian and straight experience. In so doing it sheds light on both discursive practices of a sexual agenda and practice issues in supervision.
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Vanessa Parks, Grace Hindmarch, Sonny S. Patel and Aaron Clark-Ginsberg
COVID-19’s effects go beyond physical health, including impacts to behavioral health such as documented increases in loneliness, depression, anxiety, and alcohol misuse. Research…
Abstract
COVID-19’s effects go beyond physical health, including impacts to behavioral health such as documented increases in loneliness, depression, anxiety, and alcohol misuse. Research on other disaster and mass trauma events suggests that behavioral health impacts may persist for many years after the initial onset of the event and could be compounded with other disasters. These impacts have not, and will not, be distributed evenly across the population. Of note, evidence from early in the pandemic suggests that older adults’ (adults aged 65 and older) behavioral health may not be as adversely affected as expected, given past research on age and disasters.
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Jenny Castle, Michael Rutter, Celia Beckett, Emma Colvert, Christine Groothues, Amanda Hawkins, Jana Kreppner, Thomas O'Connor, Suzanne Stevens and Edmund Sonuga‐Barke
Service use between six and 11 years of age is reported for children adopted from Romania into UK families, and compared with that for children adopted within the UK before six…
Abstract
Service use between six and 11 years of age is reported for children adopted from Romania into UK families, and compared with that for children adopted within the UK before six months of age. Between six and 11, there had been only one adoption breakdown, and about one in ten couples experienced a marital breakdown. Apart from continuing concerns over hepatitis B carrier status in a small number of children, physical health problems were not a prominent feature. By contrast, nearly one‐third of the children from Romania placed in UK families after the age of six months received mental health services provision ‐ a rate far higher than the 11 to 15% in the groups adopted before the age of six months. Such provision was strongly related to research assessments of mental health problems and largely concerned syndromes that were relatively specific to institutional deprivation (quasi‐autism, disinhibited attachment and inattention/overactivity). There were similar differences between the UK adoptees and the adoptees from Romania entering the UK after six months of age in major special educational provision and, again, the findings showed that the provision was in accord with research assessments of scholastic achievement. The between group differences for lesser special educational provision were much smaller and there was some tendency for the early adopted groups to receive such provision for lesser degrees of scholastic problems than the children adopted from Romania who entered the UK after six months of age. The policy and practice implications of the findings are briefly discussed.
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The United States has an uncomfortable relationship with pleasure. Cultural ambivalence is evident in discourses surrounding pleasure and the labeling and treatment of those who…
Abstract
The United States has an uncomfortable relationship with pleasure. Cultural ambivalence is evident in discourses surrounding pleasure and the labeling and treatment of those who act on their desires. Pleasure seeking, generally understood in moral terms, is often medicalized and criminalized (as in the case of pregnancy prevention and drug use), placing questions of how to manage pleasure under the purview of medical and legal actors. At the macrolevel, institutions police pleasure via rules, patterns of action, and logics, while at the microlevel, frontline workers police pleasure via daily decisions about resource distribution. This chapter develops a sociolegal framework for understanding the social control of pleasure by analyzing how two institutions – medicine and criminal justice – police pleasure institutionally and interactionally. Conceptualizing medicine and criminal justice as paternalistic institutions acting as arbiters of morality, I demonstrate how these institutions address two cases of pleasure seeking – drug use and sex – by drawing examples from contemporary drug and reproductive health policy. Section one highlights shared institutional mechanisms of policing pleasure across medicine and criminal justice such as categorization, allocation of professional power, and the structuring of legitimate consequences for pleasure seeking. Section two demonstrates how frontline workers in each field act as moral gatekeepers as they interpret and construct institutional imperatives while exercising discretion about resource allocation in daily practice. The chapter concludes with a discussion of how understanding institutional and interactional policing of pleasure informs sociolegal scholarship about the relationships between medicine and criminal justice and the mechanisms by which institutions and frontline workers act as agents of social control.
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Fiscal stress has forced Ohio local governments to pay increasing attention to the importance of revenue forecasting. This paper identifies and examines two Ohio local…
Abstract
Fiscal stress has forced Ohio local governments to pay increasing attention to the importance of revenue forecasting. This paper identifies and examines two Ohio local governments’ revenue forecasting approaches and forecasting accuracy using the case study method. It compares the differences in forecasting methods used. This research finds that informal forecasting methods are used by the county and formal forecasting methods are used by the city, that forecast accuracy varies by level of revenue aggregation using the informal method, and that depending on the revenue source, simple methods are more appropriate than complex methods.
Saumyaranjan Sahoo, Junali Sahoo, Satish Kumar, Weng Marc Lim and Nisreen Ameen
Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research.
Abstract
Purpose
Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research.
Design/methodology/approach
This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering and content analysis).
Findings
Using performance analysis, this article unpacks the publication trend and the top contributing journals, authors, institutions and regions of telehealth research. Using keyword co-occurrence and keyword clustering, this article reveals 10 major themes underpinning the intellectual structure of telehealth research: design and development of personal health record systems, health information technology (HIT) for public health management, perceived service quality among mobile health (m-health) users, paradoxes of virtual care versus in-person visits, Internet of things (IoT) in healthcare, guidelines for e-health practices and services, telemonitoring of life-threatening diseases, change management strategy for telehealth adoption, knowledge management of innovations in telehealth and technology management of telemedicine services. The article proposes directions for future research that can enrich our understanding of telehealth services.
Originality/value
This article offers a seminal state-of-the-art overview of the performance and intellectual structure of telehealth research from a business perspective.