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Article
Publication date: 3 November 2021

Bumsoo Kim, Eric Cooks and Yonghwan Kim

Employing the cognitive mediation model, the study aims to examine a moderated-mediation mechanism of social media news use contingent upon elaboration on political knowledge…

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Abstract

Purpose

Employing the cognitive mediation model, the study aims to examine a moderated-mediation mechanism of social media news use contingent upon elaboration on political knowledge through fact-checking – specifically, the interaction effect of social media news with elaboration on fact-checking.

Design/methodology/approach

The moderated-mediation model is tested using panel survey data collected during the 2016 USA presidential election (N = 1,624 at Wave 1; N = 637 at Wave 2).

Findings

The findings reveal that social media news users are frequent visitors of fact-checking websites. Results also suggest that those with increased social media news use and cognitive elaboration on news content are more likely to visit fact-checking sites, which contributes to increased political knowledge.

Originality/value

The results of the current study, especially in the era of social media environment where various information is overflowing, suggest an important role of individuals' responsibility as democratic citizens given that people's cognitive elaboration and surveillance efforts, which tries to think about important public issues they consume through media, could strengthen a positive pathway toward informed citizens.

Details

Online Information Review, vol. 46 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

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Article
Publication date: 15 September 2021

Yonghwan Kim and Bumsoo Kim

This study examines the direct and indirect effect mechanisms of how using smartphones for social media is associated with college students' civic engagement via levels of…

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Abstract

Purpose

This study examines the direct and indirect effect mechanisms of how using smartphones for social media is associated with college students' civic engagement via levels of communication network heterogeneity and social capital. In addition, this study tests whether such indirect effects mechanisms are moderated by the need to belong.

Design/methodology/approach

The study analyzes data from an online survey (N = 580) conducted at a public university. The PROCESS macro is used to examine the mediation association between mobile social media use, communication network heterogeneity, social capital, and civic engagement and the moderated mediation conditional upon need to belong.

Findings

College students who often use smartphones for social media were more likely to communicate with people who have different socio-demographic characteristics and different opinions. There was also a positive mediation mechanism between smartphone use for social media, network heterogeneity, social capital and civic engagement, which means that college students who often use mobile social media are more likely to communicate with heterogeneous others and develop a sense of social capital, which in turn led to greater levels of civic engagement. Importantly, these indirect effects of smartphone use for social media on civic engagement were stronger for those with greater levels of need to belong.

Originality/value

The findings of the current study are significant given that little is known about how young adults' mobile social media use is associated with communication network heterogeneity and civic engagement in their everyday life. The research expands the research agenda by investigating the most popular interactive communication media platforms.

Details

Online Information Review, vol. 46 no. 3
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 15 July 2022

Bumsoo Kim

Focusing on the sociological clarification based on structural pluralism, this study explores the degree to which social media users who comment on the news posts of local…

271

Abstract

Purpose

Focusing on the sociological clarification based on structural pluralism, this study explores the degree to which social media users who comment on the news posts of local newspapers use uncivil remarks and words that reflect their moral foundations.

Design/methodology/approach

This computer-assisted data collection produces three types of datasets that include numerous social media comments. To explore the association between moral foundations and incivility, both quadratic association procedure (QAP) and multiple regression QAP (MRQAP) are implemented.

Findings

The findings suggest that social media users who comment on the news posts of urban-located newspapers tend to use more uncivil words compared to social media users who comment on the news posts of suburban and rural-based newspapers. Individuals who comment on the news posts of urban-based newspapers tend to show a wider range of moral foundation spectrums than those who comment on the posts of rural and suburban newspapers. Lastly, there are significant associations between moral-vice components and incivility in response to urban- and suburban-located newspapers' social media posts.

Research limitations/implications

The employed bag-of-words may not completely capture incivility given that social media users can use nuanced and metaphoric terms instead of explicitly uncivil terms. Even though this study systematically selected local newspapers' social media accounts, the contextual factors of other newspapers in politically slanted communities could be different.

Practical implications

The findings of this study provide meaningful and practical implications for journalists and news reporters. The inherent rudeness and aggressiveness of social media users can drive them to use uncivil and moral-harm words against a particular person or group.

Social implications

Under the circumstance that fake news and politically slanted news content are widely distributed in the United States, social media users may easily express negative emotions toward news stories or the journalists who post the stories.

Originality/value

Structural pluralism particularly specializes in explaining why and how the contextual factors of news stories differ depending on community complexity. Building on the reasoning of structural pluralism in the social media context, this study investigates the degree to which social media users who comment on the news posts of local newspapers employ uncivil remarks and moral foundation words.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-11-2020-0522.

Details

Online Information Review, vol. 47 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

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Article
Publication date: 29 October 2019

Bumsoo Kim, Matthew Barnidge and Yonghwan Kim

The purpose of this paper is to investigate the process by which social media news use leads individuals to engage in attempted political persuasion, examining the mediating roles…

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Abstract

Purpose

The purpose of this paper is to investigate the process by which social media news use leads individuals to engage in attempted political persuasion, examining the mediating roles of cognitive elaboration, political knowledge, political efficacy and political interest.

Design/methodology/approach

The study relies on a nationally representative two-wave online survey collected before the 2016 US Presidential Election. Serial mediation is tested using the PROCESS macro.

Findings

The study finds significant indirect effects of social media news use on political persuasion via cognitive elaboration, political knowledge, political efficacy and political interest.

Research limitations/implications

Causal inferences should be made with caution. While the measurement of cognitive elaboration is based on prior literature, it is a complex mental process that could be measured more directly in future research.

Social implications

The findings imply that social media news use contributes to a potentially discursive environment in which cross-cutting views may drive argumentation. Thus, the study sheds light on how social media contribute to persuasive political conversation.

Originality/value

The study applies the O-S-R-O-R model to political persuasion and highlights the processes of reflection, understanding and elaboration that convert news use into attempted persuasion.

Details

Information Technology & People, vol. 33 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 26 August 2021

Bumsoo Kim, Eric Cooks and Seong-Kyu Kim

This study aims to explore the extent to which Twitter users engaged in uncivil and morally questionable expressions in their comments about specific Asian countries and citizens…

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Abstract

Purpose

This study aims to explore the extent to which Twitter users engaged in uncivil and morally questionable expressions in their comments about specific Asian countries and citizens. The integrated threat theory (ITT) was used to formulate questions surrounding incivility and moral foundations within Twitter discourses related to the COVID-19 pandemic.

Design/methodology/approach

The authors collected tweets and retweets posted by English-speaking Twitter users in the United States (US) across the following three phases: (1) initial discovery of COVID-19 in China, (2) high US mortality rate from COVID-19 and (3) the announcement that a vaccine would soon be available in the US.

Findings

The authors found a significant difference in uncivil tweets posted in cities with higher levels of reported hate crimes against Asians than cities with low levels. Lastly, English-speaking Twitter users tended to employ moral virtue words and moral vice words when discussing China and Chinese culture/populations.

Research limitations/implications

The bags-of-words employed are limited in capturing nuanced and metaphorical terms. In addition, the analysis focused solely on Tweets composed in English and thus did not capture the thoughts and opinions of non-English speakers. Lastly, this study did not address all Asian countries. In this sense, the findings of this study might not be applicable to Tweets about other nations.

Practical implications

Given that many Twitter users tend to use terms of moral virtue in support of Asians and Asian communities, the authors suggest that non-governmental organization administrators provide morally supportive social media campaigns that encourage users to engage in civil discourse.

Social implications

These findings have theoretical implications as the frameworks of integrated threats and moral foundations were used to offer group-level explanations for online behavior. Additional research is needed to explore whether these frameworks can be used to explain negativity in other communication environments.

Originality/value

This study expands the findings of prior studies that identified the extent to which Twitter users express hate speech, focusing on general Twitter discourse across three specific periods of the pandemic: degrees of incivility and moral foundations, and comparison of incivility based on the prevalence of reported hate crimes.

Details

Internet Research, vol. 32 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

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Article
Publication date: 4 November 2014

Arshad Alam, Prabir K. Bagchi, Bumsoo Kim, Subrata Mitra and Fernando Seabra

The purpose of this paper is to analyze the impact of individual logistics-related factors, namely, supplier involvement (SI), length of supplier relationship (LSR), use of…

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Abstract

Purpose

The purpose of this paper is to analyze the impact of individual logistics-related factors, namely, supplier involvement (SI), length of supplier relationship (LSR), use of information technology (IT), and logistics integration (LI) on a firm's supply chain performance (SCP) and test for the mediating effect of LI in a multi-country survey conducted in Brazil, Korea and India. The paper also develops a composite variable, supply chain competency (SCC), as an overall measure of the quality of a firm's supply chain and demonstrate its effect on a firm's SCP.

Design/methodology/approach

The research methodology was based on designing and administering a survey instrument. Data collected from 187 organizations in Brazil, Korea and India were analyzed using the partial least squares structural equation modeling methodology.

Findings

Results show that for the combined data, the direct effects of SI, LSR and IT on SCP are insignificant while LI has a very significant direct effect on SCP. On the other hand, except for SI, LSR and IT have significant effects on SCP through LI establishing the mediating role of LI. The paper also finds that SCC has a significant effect on SCP. Further, when countries are considered individually the paper finds that IT has a significant indirect effect on SCP in the case of all the countries while LSR has a significant indirect effect on SCP, both in the case of Brazil and Korea. Additionally, in the case of Korea SI has a significant indirect effect on SCP.

Research limitations/implications

Like other survey-based research, the findings of this paper are also limited by the sample size. Especially, the observations specific to individual countries are as good as the respective sample sizes. Also, since all the respondents belonged to manufacturing firms, the findings of this paper are relevant for the manufacturing sector.

Practical implications

This paper establishes the mediating effect of LI in assessing the impact of logistics-related factors on a firm's SCP. It confirms that although logistics-related factors are necessary for a firm's superior SCP, they are not sufficient unless their interactions are taken into consideration, as evidenced by the significant positive relationship between SCC and SCP.

Originality/value

To the best of the authors’ knowledge, this paper is the first paper to study the effect of logistics-related factors on a firm's SCP and establish the mediating role of LI in a multi-country setting. This paper also develops a composite variable SCC and examines its effect on SCP.

Details

The International Journal of Logistics Management, vol. 25 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

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