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Outlines the total quality management approach used to develop and sustain an undergraduate curriculum in supply management. Illustrates the importance of identifying the primary customer, and using the customer’s needs as the foundation for a curriculum. Examines the importance of empowering faculty and students to create leadership and advance the curriculum. Finally, discusses ways in which faculty, students and business leaders use these three elements to improve the curriculum.

The purpose of this paper is to examine how organizational structural factors (namely decentralization, formalization, and specialization) influence a firm's logistics service innovation capability and firm performance.

A conceptual model is proposed combining the Strategy‐Structure‐Performance framework and the Resource‐Based View of the firm. Empirical survey data were collected in the Chinese electronics manufacturing industry, and structural equation modeling is performed to assess measures and test the hypothesized relationships.

In the current research context, both decentralization and formalization were found to be positively related to a firm's logistics service innovation capability, although the formalization was originally proposed to have negative impact on logistics service innovation capability. However, specialization was not a significant predictor according to our results. A positive relationship between logistics service innovation capability and market performance is also confirmed.

In order to improve the validity of the study by eliminating external factors, the study was conducted in a single industry in one country. Therefore, study results should be interpreted and applied with caution, and future research should replicate the tests in different contexts or extend the current study by including other relevant factors.

At a time when market environment is extremely competitive and unstable and service becomes a key differentiator, it is critical for firms to better understand and manage controllable internal factors, organizational structure in this context, to enhance service innovation capability, thus achieving better performance.

This study makes a contribution to the limited yet important knowledge base regarding logistics service innovation.

Reviews the literature of purchasing and transportation management to identify factors in the purchasing and transportation processes that influence a firm’s ability to reduce total cycle time. Presents a model of these factors to establish a framework for guiding research into comprehensive, systematic approaches to total cycle time reduction. In addition, the total cycle time model serves as a blueprint for practitioners in evaluating, in specific organizations, the effect of the purchasing and transportation processes on total cycle time. Although much of the research reviewed herein dates to the early 1980s its consideration as part of a comprehensive, systematic examination of the total cycle time concept is new.

The purpose of this paper is to propose a conceptual model describing potential relationships among transformational leadership, charisma, credibility and organizational performance.

This paper is conceptual, based on a review of current transformational leadership, charisma and credibility literature.

The authors present a model where credibility is an antecedent of transformational leadership; transformational leadership has a positive effect on organizational performance; and charisma positively moderates the relationship between transformational leadership and organizational performance.

A model to integrate credibility into transformational leadership research is proposed.

This paper considers credibility as an important attribute of transformational leadership, and thus credibility may have significant implications for practitioners in leadership development strategies.

Currently, there is a lack of research on the role of credibility in leadership. The authors discuss the importance of measuring leader credibility and generating a credibility scale.

The purpose of this paper is to assess the effects of two types of trust (vertical and horizontal trust) on knowledge sharing (knowledge donating and knowledge collecting) and the impact of knowledge sharing on innovative work behavior (idea generation and idea realization). The study also explores the mediating role of knowledge sharing.

Partial least squares path modeling and data collected from 252 participants at one large Polish capital group were used to test the research hypotheses.

The results showed that both vertical trust and horizontal trust are positively related to knowledge donating and knowledge collecting. Contrary to knowledge collecting, knowledge donating is significantly related to idea generation, which is highly correlated with idea realization. There is no direct relation between knowledge sharing behavior and idea realization. Knowledge donating mediates the relationship between vertical trust and idea generation.

Self-reports and the cross-sectional nature of the data collection are the main limitations of this study.

The results allow managers to better understand what factors and processes contribute to greater employee innovativeness.

To the best of the author's knowledge, the study is the first to examine the relationships among vertical trust, horizontal trust, knowledge donating, knowledge collecting, idea generation and idea realization in an integrated way. This paper answered the questions (1) which type of trust is more important for knowledge sharing, and (2) which type of knowledge sharing behavior is more important for innovative work behavior. This paper investigated whether differences in the strength of relationships between constructs are significant.

Exercising human resource (HR) leadership has always been difficult in challenging times, but the unique stressors facing organizations throughout the world today call for a new approach to HR leadership and its development. We propose a multifaceted model that redefines the role of strategic HR leadership and for understanding connections between authentic HR leadership and sustainable organizational performance. We argue that to build enduring organizations and motivate employees to provide superior customer service and create sustainable value for their organizations, we need HR leaders who know themselves, who lead with integrity and demand conformance to higher ethical values.

Aims to explore the relationship between employee perceptions of servant leadership and leader trust, as well as organizational trust.

Uses Laub's Organizational Leadership Assessment along with Nyhan and Marlowe's Organizational Trust Inventory.

Perceptions of servant leadership correlated positively with both leader trust and organizational trust. The study also found that organizations perceived as servant‐led exhibited higher levels of both leader trust and organizational trust than organizations perceived as non‐servant‐led.

The findings lend support to Greenleaf's view that servant leadership is an antecedent of leader and organizational trust, and to aspects of other servant leadership models.

The aim of the research is to use an integrated approach – simulation and Six Sigma to improve the ambient air quality.

Integration of simulation and Six Sigma DMAIC methodology in a foundry had been used to improve the ambient air quality. Various elements of the Six Sigma toolkit such as Cause and Effect diagrams and Failure Mode and Effect Analysis have been used to discover the root causes underlying the problem and prioritize action and incorporate cost‐effective solutions. Simulation has been used to improve and control the environmental efficiency by monitoring the performance of the Venturi Scrubber – the pollution control equipment, by running the model under varying conditions.

The integrated application of Six Sigma and simulation has been successful in reducing particulate emissions from 200 milligrams per cubic meter to less than 20 milligrams per cubic meter and sulphur dioxide emissions from 45 milligrams per cubic meter to less than 4.5 milligrams per cubic meter, thus reducing air pollution.

Air pollution is a burning problem in the present scenario and foundry industries are one of the contributors to air quality degradation. The approach described in this paper is a step towards reducing air pollution due to foundry operations.

Integration of Six Sigma DMAIC methodology and simulation provides a novel cost‐effective strategy for monitoring and reducing air pollution resulting from foundry operations. This paper is useful for environmental division of foundry and other manufacturing industries.