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Article
Publication date: 1 February 1993

Bridget A. Hogg

Begins by outlining McKinsey′s Seven S Framework, applying it tothe telecommunications industry, and concluding that it is the skills ofthe people which will give one company…

222

Abstract

Begins by outlining McKinsey′s Seven S Framework, applying it to the telecommunications industry, and concluding that it is the skills of the people which will give one company competitive advantage over another. Describes a two‐year research project which examined the relative value placed on 22 management competences by managers in six European telecommunications companies. The similarities and differences between these telecommunications companies is discussed, based on the valued competences. Concludes with the belief that competitive advantage can be achieved through the skills and shared values of an organization′s people and encourages human resources professionals to help their organization reach competitive advantage through its people.

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European Business Review, vol. 93 no. 2
Type: Research Article
ISSN: 0955-534X

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Article
Publication date: 3 August 2012

James Hogg and David May

This paper aims to describe the development and evaluation of a resource for use by practitioners to self‐evaluate their policy and practice in relation to the Adult Support and…

446

Abstract

Purpose

This paper aims to describe the development and evaluation of a resource for use by practitioners to self‐evaluate their policy and practice in relation to the Adult Support and Protection (Scotland) Act 2007.

Design/methodology/approach

The self‐evaluation resource was developed in the context of multi‐agency adult protection policy and legislation to reflect key quality indicators relevant to stakeholders, the community, practitioners and their agencies.

Findings

The quality indicators were selectively piloted by 15 of the 28 multiagency partners in Scotland. The utility of the resource was demonstrated and in some cases the outcomes led to changes in policy and practice. The effect of resource restrictions was reported to have a bearing on the utility of the resource in some partnerships.

Research limitations/implications

The quality indicators were not equally piloted with participants focusing on evaluation of case outcomes rather than wider structural and agency‐wide aspects of adult protection.

Practical implications

The adult protection, self‐evaluation resource has been identified as a potential means of enabling multi‐agency partnerships to establish the effectiveness of their own policy and practice and offers the potential for cross‐Scotland comparisons and bench marking.

Social implications

The resource provides the basis for self‐evaluation and improvement in adult support and protection that will make the lives of adults at risk of harm safer.

Originality/value

An innovative approach is described to enable self‐evaluation by adult protection practitioners and policy makers to judge the effectiveness of their own performance and ensure improved performance.

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Available. Content available
1645

Abstract

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 3 August 2012

Martin Campbell and Dionne Chamberlin

This paper's aim is to evaluate understanding and knowledge of the Adult Support and Protection (Scotland) Act 2007 in a sample of community nurses working in learning disability…

739

Abstract

Purpose

This paper's aim is to evaluate understanding and knowledge of the Adult Support and Protection (Scotland) Act 2007 in a sample of community nurses working in learning disability services in Scotland.

Design/methodology/approach

Ten community nurses who worked in learning disability services in one NHS area were tested at two time points, four months apart using a questionnaire designed for this study by researchers and practitioners. Level of previous national training in the Adult Support and Protection Act and length of time working with people with learning disabilities were recorded. Three domains of adult protection were included in the questionnaire: Principles of the Act and definitions; Adults at risk of harm; Protection, assessment, removal and banning orders.

Findings

Questionnaire scores varied widely overall and across the three domains. There was no correlation between individual scores and training or length of work experience. The level of knowledge was below what might have been expected for this group, given the level of training and experience. Carefully designed verification of the impact of nationally approved adult support and protection training is needed.

Originality/value

There is an absence of research in evaluating the impact of the approved Scottish Government training materials on staff knowledge and understanding of the 2007 Act, with staff attendance being taken as the main measure of training compliance. This was a small scale pilot study and recommendations are made for the scope and methods of evaluation.

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Available. Open Access. Open Access
Book part
Publication date: 4 June 2021

Bridget Harris and Delanie Woodlock

Technology increasingly features in intimate relationships and is used by domestic violence perpetrators to enact harm. In this chapter, we propose a theoretical and practical…

Abstract

Technology increasingly features in intimate relationships and is used by domestic violence perpetrators to enact harm. In this chapter, we propose a theoretical and practical framework for technology-facilitated harms in heterosexual relationships which we characterize as digital coercive control. Here, we include behaviors which can be classified as abuse and stalking and also individualized tactics which are less easy to categorize, but evoke fear and restrict the freedoms of a particular woman. Drawing on their knowledge of a victim/survivor's experiences and, in the context of patterns and dynamics of abuse, digital coercive control strategies are personalized by perpetrators and extend and exacerbate “real-world” violence.

Digital coercive control is unique because of its spacelessness and the ease, speed, and identity-shielding which technology affords. Victim/survivors describe how perpetrator use of technology creates a sense of omnipresence and omnipotence which can deter women from exiting violent relationships and weakens the (already tenuous) notion that abuse can be “escaped.” We contend that the ways that digital coercive control shifts temporal and geographic boundaries warrant attention. However, spatiality more broadly cannot be overlooked. The place and shape in which victim/survivors and perpetrators reside will shape both experiences of and response to violence. In this chapter, we explore these ideas, reporting on findings from a study on digital coercive control in regional, rural, and remote Australia. We adopt a feminist research methodology in regard to our ethos, research processes, analysis, and the outputs and outcomes of our project. Women's voices are foreground in this approach and the emphasis is on how research can be used to inform, guide, and develop responses to domestic violence.

Details

The Emerald International Handbook of Technology-Facilitated Violence and Abuse
Type: Book
ISBN: 978-1-83982-849-2

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Article
Publication date: 3 August 2012

Ailsa Stewart and Jacqueline Atkinson

This article seeks to consider the links between emerging concepts of citizenship in the twenty‐first century and the legitimization of this agenda by providing an overview of UK…

1288

Abstract

Purpose

This article seeks to consider the links between emerging concepts of citizenship in the twenty‐first century and the legitimization of this agenda by providing an overview of UK policy as it relates to adult protection as well as consideration of concepts of citizenship and the links between the two areas.

Design/methodology/approach

The paper provides an overview of adult protection in the UK and then takes the reader through concepts of vulnerability and citizenship and considers the implications of these concepts on the citizenship of those most likely to be subject to adult protection procedures in the UK.

Findings

This article shows how models of citizenship have altered over time to reflect societal norms and customs and in particular how this paradigm shift has legitimized intervention in the lives of adults. It further highlights the likely impact of adult protection procedures on the citizenship rights of those most likely to experience them.

Originality/value

The paper brings together conceptual discourses on citizenship and adult protection.

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 3 August 2012

Kathryn Mackay, Mary Notman, Justin McNicholl, Diane Fraser, Claire McLaughlan and Sylvia Rossi

This article seeks to explore the difference that adult support and protection legislation may have made to work with adults at risk of harm in Scotland.

1823

Abstract

Purpose

This article seeks to explore the difference that adult support and protection legislation may have made to work with adults at risk of harm in Scotland.

Design/methodology/approach

The article is based upon findings of a joint academic and practitioner qualitative research project that interviewed 29 social service practitioners across three local authorities.

Findings

The legislation was seen as positive, giving greater attention to adults at risk. Views about the actual difference it made to the practitioners' practice varied, and were more likely in new rather than ongoing work. Three differences were noted: duties of investigation, protection orders and improved shared responsibility within the local authority and across other agencies, but to a lesser extent NHS staff. Overall it gave effective responses, more quickly for the adults at risk. Whilst the law brought greater clarity of role, there were tensions for practitioners in balancing an adult's right to autonomy with practitioners' safeguarding responsibilities.

Originality/value

The paper demonstrates that a dedicated law can improve safeguarding practice by clarifying the role of social work practitioners and the responsibilities of other agencies. The right to request access to records and banning orders were seen as valuable new measures in safeguarding adults at risk. As such the study from the first UK country to use dedicated adult safeguarding law offers a valuable insight for policy makers, professionals and campaign groups from other countries, which might be considering similar action.

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 3 August 2012

Susan Hunter, Jill Manthorpe, Julie Ridley, Michelle Cornes and Ann Rosengard

This paper aims to explore the possible connections between self‐directed support and adult support and protection, both of which are important policy developments in Scotland.

1281

Abstract

Purpose

This paper aims to explore the possible connections between self‐directed support and adult support and protection, both of which are important policy developments in Scotland.

Design/methodology/approach

The authors draw on findings from the national evaluation of the test sites or pilots of self‐directed support in Scotland and interviews at two time points with adult protection leads in the test sites. These interview data are set in the context of Scottish developments in adult support and protection.

Findings

Self‐directed support and adult protection had not been joined up initially. In the three Scottish test sites those responsible for adult safeguarding had not been engaged with the changes. They were unclear about the new systems and were concerned about the implications of reduced monitoring of risks. Shared training between those implementing self‐directed support and those carrying out adult protection work was viewed as a way of bridging these different areas of practice through enhancing mutual understanding and communication.

Originality/value

Policy and legislation have used the word support to provide reassurance of social protection for adults in need of care services. This paper provides new opportunities to consider the ways in which early enthusiasm for self‐directed support in Scotland may have neglected the support inherent to support and protection and the ways in which some adult support and protection stakeholders seemed to be acting as “bystanders” rather than influencing new systems of self‐directed support.

Details

The Journal of Adult Protection, vol. 14 no. 4
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 13 September 2019

Bridget Satinover Nichols, Joe Cobbs and B. David Tyler

The purpose of this paper is to examine how reference to a rival or favorite sports team within cause-related sports marketing (CRSM) campaigns affects fans’ intentions to support…

858

Abstract

Purpose

The purpose of this paper is to examine how reference to a rival or favorite sports team within cause-related sports marketing (CRSM) campaigns affects fans’ intentions to support the cause. The purpose of the studies is to assess the perils of featuring a specific team in league-wide activations of cause-related marketing.

Design/methodology/approach

The research comprises three experiments. Study 1 employs CRSM advertising to test fans’ responses when rival or hometown team imagery is featured by Major League Baseball (MLB). Studies 2 and 3 utilize a press release to activate a cause partnership in MLB and the National Basketball Association (NBA) and assess the potential influence of team involvement and schadenfreude toward the rival team.

Findings

Contrary to previous research, results demonstrate that rival team presence in league-wide activation can reduce intentions to support the cause effort across both leagues, but not in all circumstances. The influence of rival team exposure on perceived sincerity is moderated by team involvement with the cause in MLB, but not the NBA. However, sincerity consistently enhances cause support across all studies. While conditional effects of schadenfreude are noted, it is not a significant moderator of cause support.

Research limitations/implications

This research exposes the nuance of league-wide CRSM activations. Specifically, the rival team effect on perceived sincerity seems to be league dependent, and subject to team involvement with the cause. Moreover, these results are limited to the leagues studied.

Practical implications

League administrators and their cause-related partners should exercise due diligence when promoting their affiliation using specific teams and levels of involvement with the cause.

Originality/value

These studies produce results that differ from the limited prior research within the domain of league-wide CRSM, and therefore advance the conversation regarding how best to activate such campaigns.

Details

International Journal of Sports Marketing and Sponsorship, vol. 21 no. 1
Type: Research Article
ISSN: 1464-6668

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Article
Publication date: 1 May 2003

Bridget Penhale

This paper draws on findings from a study examining attitudes, practices and policy in relation to charging and assessing older people who were considering entering residential…

145

Abstract

This paper draws on findings from a study examining attitudes, practices and policy in relation to charging and assessing older people who were considering entering residential and nursing home care. Its focus is on exploring the views of care managers and legal practitioners towards their work in relation to older people, finances and charging for long‐term care.

Details

The Journal of Adult Protection, vol. 5 no. 2
Type: Research Article
ISSN: 1466-8203

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