The National Examinations Board in Supervisory Studies (NEBSS) was established in 1964 on the initiative of the Department of Education and Science, and was supported by all the…
Abstract
The National Examinations Board in Supervisory Studies (NEBSS) was established in 1964 on the initiative of the Department of Education and Science, and was supported by all the major organisations concerned with supervisory education and training. It is an independent, autonomous body administered by the City and Guilds of London Institute. It is not a corporate body, is non‐profit making, has few assets, no endowments, and does little research. The Board has the task of stimulating and co‐ordinating the provision of suitable courses for supervision at all levels over the whole range of industry, trade, and commerce and, by the provision and control of nationally‐accepted examination standards, establishing a general recognition of the cardinal need for supervisors to be properly qualified to enable them to discharge their responsibilities with maximum effectiveness. To achieve its objectives, the Board has established a flexible structure which assists the development of local initiative by encouraging technical colleges and industrial or commercial organisations to co‐operate in devising suitable courses and examinations to meet specific needs whilst, at the same time, establishing and maintaining national standards in supervisory studies.
Graham Benmore, Steven Henderson, Joanna Mountfield and Brian Wink
The impact of bullying and undermining behaviours on the National Health Service on costs, patient safety and retention of staff was well understood even before the Illing report…
Abstract
Purpose
The impact of bullying and undermining behaviours on the National Health Service on costs, patient safety and retention of staff was well understood even before the Illing report, published in 2013, that reviewed the efficacy of training interventions designed to reduce bullying and harassment in the outputs. The purpose of this paper is to provide an example of a good programme well evaluated.
Design/methodology/approach
The methodology follows a broad realist approach, by specifying the underlying programme assumptions and intention of the designers. Three months after the event, Q-sort methodology was employed to group participants into one of three contexts – mechanism – output groups. Interviews were then undertaken with members of two of these groups, to evaluate how the programme had influenced each.
Findings
Q-sort identified a typology of three beneficiaries from the Stopit! workshops, characterised as professionals, colleagues and victims. Each group had acted upon different parts of the programme, depending chiefly upon their current and past experiences of bullying in hospitals.
Research limitations/implications
The paper demonstrates the effectiveness of using Q-sort method to identify relevant CMOs in a realist evaluation framework.
Practical implications
The paper considers the effectiveness of the programme to reduce bullying, rather than teach victims to cope, and how it may be strengthened based upon the research findings and Illing recommendations.
Social implications
Workplace bullying is invariably implicated in scandals concerning poor hospital practice, poor patient outcomes and staff illness. All too frequently, the sector responds by offering training in resilience, which though helpful, places the onus on the victim to cope rather than the employer to reduce or eliminate the practice. This paper documents and evaluates an attempt to change workplace practices to directly address bullying and undermining.
Originality/value
The paper describes a new programme broadly consistent with Illing report endorsements. Second, it illustrates a novel evaluation method that highlights rigorously the contexts, mechanisms and outcomes at the pilot stage of an intervention identifies contexts and mechanisms via factor analysis using Q-sort methodology.
Details
Keywords
THE paper entitled Memomotion (page 32), delivered by Professor Mundel to a recent meeting organised by the Institute of Industrial Technicians, highlights the scope for this form…
Abstract
THE paper entitled Memomotion (page 32), delivered by Professor Mundel to a recent meeting organised by the Institute of Industrial Technicians, highlights the scope for this form of photography in work study applications.
Amanda S. Hovious and Brian C. O'Connor
The purpose of this study was to explore the viability of transinformation analysis as a multimodal readability metric. A novel approach was called for, considering that existing…
Abstract
Purpose
The purpose of this study was to explore the viability of transinformation analysis as a multimodal readability metric. A novel approach was called for, considering that existing and established readability metrics are strictly used to measure linguistic complexity. Yet, the corpus of multimodal literature continues to grow, along with the need to understand how non-linguistic modalities contribute to the complexity of the reading experience.
Design/methodology/approach
In this exploratory study, think aloud screen recordings of eighth-grade readers of the born-digital novel Inanimate Alice were analyzed for complexity, along with transcripts of post-oral retellings. Pixel-level entropy analysis served as both an objective measure of the document and a subjective measure of the amount of reader information attention. Post-oral retelling entropy was calculated at the unit level of the word, serving as an indication of complexity in recall.
Findings
Findings confirmed that transinformation analysis is a viable multimodal readability metric. Inanimate Alice is an objectively complex document, creating a subjectively complex reading experience for the participants. Readers largely attended to the linguistic mode of the story, effectively reducing the amount of information they processed. This was also evident in the brevity and below average complexity of their post-oral retellings, which relied on recall of the linguistic mode. There were no significant group differences among the readers.
Originality/value
This is the first study that uses entropy to analyze multimodal readability.