Search results

This purpose of this paper is to investigate Iranian manager’s perceptions towards the use of online social networking (OSN) for improving corporate social responsibility (CSR) communication.

The websites and Facebook pages of 23 companies that had won National Excellence Awards for CSR were reviewed in 2011, and 15 managers from across these participated in a survey, to assess the extent these companies used online facilities to develop CSR practices. These interviews raised awareness of the potential of OSN, so company websites and Facebook pages were reviewed again in 2013 to assess changes to CSR and OSN practices.

Despite recognition for their high level of awareness and implementation of CSR practices analysis of the initial surveys indicated that OSN uptake among the respondent companies was poor in 2011. Managers saw little value in using OSN to promote and engage with CSR; however, the level of engagement and uptake had substantially increased by 2013.

This study is one of the first to evaluate the use of OSN to improve CSR in a developing country. The study examines managers’ perceptions of the effect of OSN on CSR. Findings suggest that once management became aware of the value of social networking, they used it to engage with stakeholders from the marketplace, community and workplace to promote their business and for CSR-related issues. This rapid uptake demonstrates how quickly OSN technology can be implemented once its potential is identified.

This paper reports findings on employee participation in decision making from a cross‐section of employees in the public, private and local government sectors in Western Australia. A contextual model of participation relevant to the prevailing industrial climate was developed, then tested using a structural equations modelling approach. Results suggest that participative decision making (PDM) directly contributed to task variety and autonomy, and through autonomy, task identity. Employees perceived that PDM contributed to performance effectiveness and led to greater gains in the workplace. An unexpected result was that these benefits did not contribute to increased job satisfaction or commitment despite PDM having a direct positive influence on job satisfaction, which in turn increases commitment. These findings support arguments that employees believe participation in decision making offers them substantial benefits, but suggests they are more ambivalent about increasing task demands and the gains they receive for this extra effort.

Regulatory frameworks in Australia encourage employee participation in decision making (PDM) on the basis that participation benefits work effort, job satisfaction and commitment. Although the literature supports this premise, there is little evidence that patterns of causal inference in the relationship are clearly understood. This study aims to examine for structural and causal inference between PDM and the work environment over time.

Structural equation modeling was used to examine longitudinal, matched sample data for causal inferences.

The paper finds that participation in decision making appears to promote job satisfaction and commitment, whereas task variety and work effort foster participation.

The use of quantitative, self report data, small samples and cross industry data as well as possible overlap between commitment foci may limit the transferability of the findings. It is also important to note causality is merely inferred.

Although participation in decision making positively influences work effort, autonomy and commitment, practitioners need to be mindful of keeping a balance between employee and employer needs. Job satisfaction and commitment are at risk in the long term if participation is viewed merely as a survival strategy for coping with work effort and task variety.

The paper examines inferred causality within a participative decision‐making framework and addresses the previously neglected need for multi‐site and longitudinal studies.