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Article
Publication date: 19 April 2018

Bradford Eichhorn and Oya Tukel

There are differing views and results in the literature regarding whether the user’s participation has a positive or negative impact, if any, on the success of an information…

691

Abstract

Purpose

There are differing views and results in the literature regarding whether the user’s participation has a positive or negative impact, if any, on the success of an information system (IS) project. The purpose of this paper is to develop a comprehensive model with four main hypotheses to test the relationships between seven constructs using survey data conducted in the USA.

Design/methodology/approach

The authors develop a structural equation model (SEM) with four constructs defining the activities the user participates in and three constructs defining user satisfaction as a measure of project success. As such, the proposed SEM is the most comprehensive among the models offered in the literature to date, and includes, for the first time, a presentation requirement construct as a specific system requirement for possible user participation.

Findings

The authors find that a business user’s participation in functional requirements benefits project outcome, whereas business users should not participate in gathering presentation requirements unless they are experienced middle managers.

Research limitations/implications

This study surveyed many industries across the USA and provided a solid statistical base for analysis. Future research should consider exploring IS projects in other countries since various cultures can differ in how they approach to such projects. Additionally, industries are known to have dissimilar needs; therefore, a study exploring specific industries would add to the available research.

Practical implications

The authors find that when the general business user participates in certain activities that relate to presentation of the system, his/her involvement negatively impacts the project success. However, if that business user is a middle manager, he/she has a positive impact on the project success. Similarly, when the business user participates in managing the projects, that involvement negatively impacts the project outcome (although the amount of negative impact is relatively small). These results should have an influence on the way the IS project managers allocate business resources to activities, and their decisions regarding whether and where the business users participate.

Social implications

The authors expect higher levels of business user satisfaction on IS projects if they are allocated to a limited subset of project activities that has a positive impact on project outcomes.

Originality/value

The authors believe these findings contribute to this research domain considerably since they are based on a large sample size on a new comprehensive model of business users that can be generalized across industries. The separation of business requirements into functional and presentation requirements has suggested that there are differing impacts to the project depending on the type of business user involved.

Details

International Journal of Managing Projects in Business, vol. 11 no. 2
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 3 November 2022

Mosharrof Hosen, Samuel Ogbeibu, Weng Marc Lim, Alberto Ferraris, Ziaul Haque Munim and Yee-Lee Chong

Extant literature on knowledge sharing in higher education institutions (HEIs) concentrates on non-behavioral perspectives and indicates that academics continue to hoard knowledge…

1692

Abstract

Purpose

Extant literature on knowledge sharing in higher education institutions (HEIs) concentrates on non-behavioral perspectives and indicates that academics continue to hoard knowledge despite being given incentives to bolster knowledge sharing behavior (KSB). This study aims to examine KSB among academics from a behavioral perspective through the lenses of the theory of planned behavior, perceived trust and organizational climate.

Design/methodology/approach

Self-administered questionnaires were distributed to 12 private universities using the drop-off/pick-up approach, resulting in 405 usable responses, which were analyzed using covariance-based structural equation modeling.

Findings

Academics’ salient beliefs – that is, behavioral beliefs, normative beliefs and control beliefs – significantly influence their attitude, subjective norms and perceived behavioral control (PBC). Attitude, subjective norms, PBC, perceived trust and organizational climate directly influence knowledge sharing intention (KSI), whereas attitude, KSI, subjective norms and PBC directly influence KSB. Noteworthily, KSI is a mediator in the relationships between attitude, subjective norms and PBC with KSB.

Originality/value

This study makes a seminal contribution through the novel conceptualization and theoretical generalizability of the theory of planned behavior by which HEIs can reinforce their competitiveness and global position by enhancing KSB among academics using a profound behavioral strategy.

Details

Journal of Knowledge Management, vol. 27 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 1 August 2004

Samuel O. Idowu and Brian A. Towler

The last few decades have seen an increase in awareness on the part of corporate entities in Western democracies that they are morally obliged to give something back to society…

18508

Abstract

The last few decades have seen an increase in awareness on the part of corporate entities in Western democracies that they are morally obliged to give something back to society. An entity that fails to make a positive contribution to society will be perceived as being socially irresponsible! To demonstrate that they “care” about the people and environment they operate in, organisations have taken different courses of action. The corporate social responsibility (CSR) reports which have now become an annual report in addition to the traditional annual financial reports is one of the vehicles used to demonstrate how caring they have been over the financial period that has just ended and how they intend to continue to be even more so in future periods. The study looks at CSR reports of different companies across different industries in the UK. Notes that there are two distinct practices adopted when reporting on CSR matters. Some companies issue separate reports for their CSR activities whilst others devote a section in their annual reports for providing information on these activities. Also notes that all companies in the survey recognise the enormous benefits that can emanate from making known their CSR policies and activities. It can be revealed from the study that UK CSR reports disclose information about the contributions an entity has made during the year that has just ended in four main perspectives, which are environment, community, marketplace and workplace.

Details

Management of Environmental Quality: An International Journal, vol. 15 no. 4
Type: Research Article
ISSN: 1477-7835

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Article
Publication date: 16 January 2009

Carol Tenopir, Donald W. King, Sheri Edwards and Lei Wu

By tracking the information‐seeking and reading patterns of science, technology, medical and social science faculty members from 1977 to the present, this paper seeks to examine…

6687

Abstract

Purpose

By tracking the information‐seeking and reading patterns of science, technology, medical and social science faculty members from 1977 to the present, this paper seeks to examine how faculty members locate, obtain, read, and use scholarly articles and how this has changed with the widespread availability of electronic journals and journal alternatives.

Design/methodology/approach

Data were gathered using questionnaire surveys of university faculty and other researchers periodically since 1977. Many questions used the critical incident of the last article reading to allow analysis of the characteristics of readings in addition to characteristics of readers.

Findings

The paper finds that the average number of readings per year per science faculty member continues to increase, while the average time spent per reading is decreasing. Electronic articles now account for the majority of readings, though most readings are still printed on paper for final reading. Scientists report reading a higher proportion of older articles from a wider range of journal titles and more articles from library e‐collections. Articles are read for many purposes and readings are valuable to those purposes.

Originality/value

The paper draws on data collected in a consistent way over 30 years. It provides a unique look at how electronic journals and other developments have influenced changes in reading behavior over three decades. The use of critical incidence provides evidence of the value of reading in addition to reading patterns.

Details

Aslib Proceedings, vol. 61 no. 1
Type: Research Article
ISSN: 0001-253X

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