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1 – 10 of over 1000
Article
Publication date: 17 January 2022

Tingting Jiang, Buyun Yang, Bo Yang, Bo Wu and Guoguang Wan

The environment of international business (IB) and the capabilities of emerging market multinational enterprises (EMNEs) as well as their home countries have changed…

Abstract

Purpose

The environment of international business (IB) and the capabilities of emerging market multinational enterprises (EMNEs) as well as their home countries have changed significantly, leading to some new features of liability of origin (LOR). This paper aims to extend the LOR literature by particularly focusing on the LOR of Chinese multinational enterprises (MNEs) and by taking into account the heterogeneity among industries and across individual MNEs.

Design/methodology/approach

Based on the stereotype content model and organizational legitimacy perspective, this study explores how LOR influences Chinese MNEs’ cross-border acquisition completions. Several hypotheses were tested by using a binary logistic regression model with panel data techniques based on data of 780 Chinese MNEs’ acquisition deals between 2008 and 2018.

Findings

The results of this study show that when the competence dimension of China’s LOR is perceived as high in the host country, Chinese MNEs are less likely to complete cross-border acquisitions. Moreover, deals are less likely to be completed when the warmth dimension of China’s LOR is perceived to be low. Global experience and the foreign-listed status of individual Chinese MNEs can alter the relationship between the LOR and deal completions.

Originality/value

This study advances and enriches the LOR research. It shows that a high level of competence in the home country has led to LOR for Chinese MNEs rather than the low level of competence proposed by existing LOR studies; and the LOR for Chinese MNEs is also determined by the perceived low level of warmth in the home country resulting from the geopolitical conflicts between two countries. In addition, the LOR suffered by EMNEs could vary based on certain industry- and firm-level characteristics. The findings of this study provide important practical implications for emerging economy governments and for firms intending to go abroad.

Article
Publication date: 28 January 2025

Xusen Cheng, Yue Xu, Bo Yang and Yu Liu

The emergence of live streaming commerce has injected promising impetus into rural development and attracted many rural streamers. This study aims to explore the influencing…

Abstract

Purpose

The emergence of live streaming commerce has injected promising impetus into rural development and attracted many rural streamers. This study aims to explore the influencing factors of rural streamers’ engagement intentions to help promote the sustainable development of rural live streaming commerce.

Design/methodology/approach

Grounded in the extended valence framework, this research employs a mixed-methods approach encompassing both qualitative and quantitative methodologies. In the qualitative phase, the authors conduct in-depth interviews with 15 rural streamers, employing data coding techniques to uncover underlying factors. Subsequently, in the quantitative phase, the authors analyze survey data from 282 rural streamers, subjecting hypotheses to validation through structural equation modeling.

Findings

The findings derived from the analysis of both interviews and questionnaires reveal that several platform qualities, including platform rural-aiding support, perceived effectiveness of dispute resolution, perceived interactivity and platform reputation, have a positive effect on trust in the platform and validate the extended valence framework in understanding rural streamers’ live streaming intention. In addition, ties with customers have a moderating effect. Specifically, the stronger the ties with customers, the stronger the positive effect of perceived benefits and the weaker the positive effect of trust in the platform on live streaming intention will be.

Originality/value

This study contributes to the rural live streaming commerce literature and trust research from the sellers’ perspective and provides practical implications for policymakers and live streaming platform managers on enhancing rural streamers’ participation.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 16 March 2023

Xusen Cheng, Liyang Qiao, Bo Yang and Zikang Li

With the great changes brought by information technology, there is also a challenge for the elderly's acceptance. This study aimed to determine the antecedents of elderly people's…

2422

Abstract

Purpose

With the great changes brought by information technology, there is also a challenge for the elderly's acceptance. This study aimed to determine the antecedents of elderly people's usage intention of financial artificial intelligent customer service (FAICS) and to examine the relationships between various factors and thus to help them better adapt to the digital age.

Design/methodology/approach

A mixed method, including the qualitative and quantitative study, was utilized to explore answers of the research questions. As the qualitative study, the authors used semi-structured interviews and data coding to uncover the influencing factors. As the quantitative study, the authors collected data through questionnaires and tested hypotheses using structural equation modeling.

Findings

The results of data analysis from interviews and questionnaires suggested that perceived anthropomorphism and virtual identity of elderly users have a positive impact on their perceived ease of use, and the perceived intelligence of elderly users positively influences their perceived ease of use, satisfaction and perceived usefulness. Additionally, the elderly's cognition age can moderate the effects of perceived usefulness and satisfaction on their usage intention of FAICS.

Originality/value

This study contributes to the literature by taking the elderly group as the research participants and combining those influencing factors with technology acceptance model and information systems success model. The findings provide a basis for accelerating the promotion of FAICS and help address the problem that the elderly have difficulty adapting to a new technology.

Details

Internet Research, vol. 34 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 25 November 2024

Bo Yang, Yongqiang Sun and Xiao-Liang Shen

This study aims to deepen our understanding of how chatbots’ empathy influences humans–AI relationship in frontline service encounters. The authors investigate the underlying…

Abstract

Purpose

This study aims to deepen our understanding of how chatbots’ empathy influences humans–AI relationship in frontline service encounters. The authors investigate the underlying mechanisms, including perceived anthropomorphism, perceived intelligence and psychological empowerment, while also considering variations between different stages of the customer journey (before and after purchase).

Design/methodology/approach

Data collection was conducted through an online survey distributed among 301 customers who had experience using AI-based service chatbot in frontline service encounters in China. The hypotheses were examined through structural equation modeling and multi-group analysis.

Findings

The findings of this study revealed the positive impacts of emotional and cognitive empathy on humans–AI relationship through perceived anthropomorphism, perceived intelligence and psychological empowerment. Furthermore, this study verified the moderating effect of the customer journey stages, such that the impacts of anthropomorphism and intelligence on humans–AI relationship displayed more strength during the pre- and post-purchase phases, respectively.

Practical implications

This research offers practical implications for companies: recognize and enhance empathy dimensions in AI-based service chatbot to empower human–AI relationships; boost customer empowerment in human–AI interactions; and tailor anthropomorphic features in the pre-purchase stage and improve problem-solving capability in the post-purchase stage to enrich user experiences.

Originality/value

This study extends relationship marketing theory and human–AI interaction frameworks by investigating the underlying mechanisms of the effect of two-dimensional empathy on human–AI relationship. This study also enriches service design theories by revealing the moderating effect of customer journey stages.

Details

International Journal of Contemporary Hospitality Management, vol. 37 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 9 January 2023

Xusen Cheng, Tong Xue, Bo Yang and Baojun Ma

Because of the COVID-19, the digital transformation of global hospitality and tourism speeds up. This paper aims to provide comprehensive frame of the digital transformation for…

3880

Abstract

Purpose

Because of the COVID-19, the digital transformation of global hospitality and tourism speeds up. This paper aims to provide comprehensive frame of the digital transformation for further hospitality and tourism research.

Design/methodology/approach

Through conducting a critical review of the impact of COVID-19, the current situation about the application of digital technology and digital transformation in hospitality and travel, this study used a qualitative approach to present the viewpoints.

Findings

This research presents a theoretical research framework for the hospitality and tourism about digital transformation, including possible directions, contexts and methods. It highlights the importance of digital transformation, and further proposing specific research topics.

Research limitations/implications

This research brings valuable implications and guidance for future research from the aspects of key research streams, research context and methodological approaches in hospitality and tourism about digital transformation.

Originality/value

This paper supplies existing critical reviewed research through paying attention to the digital transformation approach in hospitality and tourism, providing research guidance technically to the industry of hotels and travel.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 8
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 17 November 2020

Bo Yang, Pingping Fu, ‘Alim J. Beveridge and Qing Qu

Through three case studies, the authors aim to examine how Confucian humanistic philosophy can be applied to leadership practices and show how it is possible to practice…

Abstract

Purpose

Through three case studies, the authors aim to examine how Confucian humanistic philosophy can be applied to leadership practices and show how it is possible to practice humanistic leadership in the Chinese context.

Design/methodology/approach

The authors use case studies of three exemplary humanistic leaders and the companies they lead to describe their leadership practices and influence on others and their companies.

Findings

The authors identify three common elements that connect their observations to an emerging scholarly conceptualization of humanistic leadership and develop a framework of Confucian humanistic leadership consisting of five attributes. The cases the authors studied suggest that the five attributes should be understood as being mutually reinforcing and acting in concert, rather than each acting independently of the others. The authors found that there is inherent consistency and connection between the core values of Confucianism and humanistic leadership.

Originality/value

The research contributes to the leadership literature, specifically the emerging literature on humanistic leadership, by introducing a framework for Confucian humanistic leadership. While much of the extant literature on humanistic leadership has been conceptual, the study shows how it is possible to practice humanistic leadership in the Chinese context by drawing on the foundation provided by Confucian humanistic philosophy. The findings also contribute to humanistic leadership research by providing important insights into specific capabilities that can help put the principles of humanistic leadership into practice, but that have not been considered to date.

Details

Cross Cultural & Strategic Management, vol. 27 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 11 July 2024

Xusen Cheng, Shuang Zhang and Bo Yang

Information overload has become ubiquitous during a public health emergency. The research purpose is to examine the role of mixed emotions in the influence of perceived…

Abstract

Purpose

Information overload has become ubiquitous during a public health emergency. The research purpose is to examine the role of mixed emotions in the influence of perceived information overload on individuals’ information avoidance intention and the state of fear of missing out.

Design/methodology/approach

A mixed-methods approach was used in this study: a qualitative study of 182 semi-structured interviews and a quantitative study of 309 surveys.

Findings

The results show that perceived information overload negatively affects peace of mind and positively affects fatigue and fear. Emotions with a low activation level (peace of mind and fatigue) promote emotions with a high activation level (hope and fear), and peace of mind negatively influences fatigue. Additionally, peace of mind negatively affects information avoidance intention, while hope positively affects the state of fear of missing out. These two information processing outcomes are positively impacted by fatigue and fear.

Originality/value

This study extends existing knowledge by uncovering the underlying influence of mixed emotions on individuals’ different information processing outcomes caused by perceived information overload. It provides practical insights for online media platforms and Internet users regarding how to process overwhelming information during a public health emergency.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 4 November 2024

Jiaqi Fang, Kun Ma, Yanfang Qiu, Ke Ji, Zhenxiang Chen and Bo Yang

The discrepancy between the content of an article and its title is a key characteristic of fake news. Current methods for detecting fake news often ignore the significant…

Abstract

Purpose

The discrepancy between the content of an article and its title is a key characteristic of fake news. Current methods for detecting fake news often ignore the significant difference in length between the content and its title. In addition, relying solely on textual discrepancies between the title and content to distinguish between real and fake news has proven ineffective. The purpose of this paper is to develop a new approach called semantic enhancement network with content–title discrepancy (SEN–CTD), which enhances the accuracy of fake news detection.

Design/methodology/approach

The SEN–CTD framework is composed of two primary modules: the SEN and the content–title comparison network (CTCN). The SEN is designed to enrich the representation of news titles by integrating external information and position information to capture the context. Meanwhile, the CTCN focuses on assessing the consistency between the content of news articles and their corresponding titles examining both emotional tones and semantic attributes.

Findings

The SEN–CTD model performs well on the GossipCop, PolitiFact and RealNews data sets, achieving accuracies of 80.28%, 86.88% and 84.96%, respectively. These results highlight its effectiveness in accurately detecting fake news across different types of content.

Originality/value

The SEN is specifically designed to improve the representation of extremely short texts, enhancing the depth and accuracy of analyses for brief content. The CTCN is tailored to examine the consistency between news titles and their corresponding content, ensuring a thorough comparative evaluation of both emotional and semantic discrepancies.

Details

International Journal of Web Information Systems, vol. 20 no. 6
Type: Research Article
ISSN: 1744-0084

Keywords

Article
Publication date: 24 June 2020

Bo Yang and Daniel Zhang Qu

The rapid urbanization of China brings in large number of migrant workers coming from rural areas. With the perspective of social integration, this study reviews the findings…

Abstract

Purpose

The rapid urbanization of China brings in large number of migrant workers coming from rural areas. With the perspective of social integration, this study reviews the findings about economic livelihood, social integration and health related to migrant workers since China initiated economic reform. We show that (1) though the economic wellbeing of migrant workers has been improved significantly after they moved to cities, their economic standing is still lower than local residents; (2) though there is progress of social integration between migrant workers and local residents, conflicts and challenges due to the competitions in employment and the sharing of community resource are still commonly found; (3) the disadvantaged status of health is very common among migrant workers and (4) women and the new generation in migration have more disadvantages in the social transition. We suggest that issues of equal rights between migrant workers and local residents should be discussed in the future as more migrant workers intend to stay in cities for long-term.

Design/methodology/approach

The methodology is literature reviews based on the current studies about migrant, migration and policy. The first category of literature is the research field on China's migration and urbanization to describe the whole context of migrant workers. The second is research field on detailed issues about migrant workers and the last field is policy issues about the welfare and needs among migrant workers.

Findings

We find that (1) though the economic wellbeing of migrant workers has been improved significantly after they moved to cities, their economic standing is still lower than local residents; (2) though there are progress of social integration between migrant workers and local residents, conflicts and challenges due to the competitions in employment and the sharing of community resource are still commonly found; (3) the disadvantaged status of health is very common among migrant workers and (4) women and the new generation in migration face more disadvantages in the social transition.

Research limitations/implications

There are some limitations in the current research: (1) the review focuses on the majority of migrant workers to reveal the general picture about the living, developing and rights among migrant workers, but is still lacking in dealing with some special and disadvantaged groups. (2) More international issues related to migrant workers should be discussed in the future considering that China's labor market is becoming more and more global.

Social implications

First, the conclusion about the economic and social integration among migrant workers indicates that more equal welfare services, including resident services, commence services, medical services etc. should be included in the municipal managements considering that Chinese cities will be the combination of local residents and migrant residents. Second, the conclusion about the women and children indicates that the future public services targeted at the disadvantaged population should focus on migrant members due to the second generation of migrant workers will be one of the mainstream population in future China's cities.

Originality/value

This study gives general views on migrant workers in current China. The findings in this review conclude the main development and improvements among tens of millions of migrant workers in Chinese cities. Meanwhile, we also conclude that there are still many disadvantaged and marginalized sub-groups in migration who are suffering from less welfares and rights in urban lives. More detailed and equal rights and public services should be considered and implemented in the fast urbanization taking place.

Details

Asian Education and Development Studies, vol. 10 no. 1
Type: Research Article
ISSN: 2046-3162

Keywords

Open Access
Article
Publication date: 3 December 2019

Wei Xue, Rencheng Zheng, Bo Yang, Zheng Wang, Tsutomu Kaizuka and Kimihiko Nakano

Automated driving systems (ADSs) are being developed to avoid human error and improve driving safety. However, limited focus has been given to the fallback behavior of automated…

1802

Abstract

Purpose

Automated driving systems (ADSs) are being developed to avoid human error and improve driving safety. However, limited focus has been given to the fallback behavior of automated vehicles, which act as a fail-safe mechanism to deal with safety issues resulting from sensor failure. Therefore, this study aims to establish a fallback control approach aimed at driving an automated vehicle to a safe parking lane under perceptive sensor malfunction.

Design/methodology/approach

Owing to an undetected area resulting from a front sensor malfunction, the proposed ADS first creates virtual vehicles to replace existing vehicles in the undetected area. Afterward, the virtual vehicles are assumed to perform the most hazardous driving behavior toward the host vehicle; an adaptive model predictive control algorithm is then presented to optimize the control task during the fallback procedure, avoiding potential collisions with surrounding vehicles. This fallback approach was tested in typical cases related to car-following and lane changes.

Findings

It is confirmed that the host vehicle avoid collision with the surrounding vehicles during the fallback procedure, revealing that the proposed method is effective for the test scenarios.

Originality/value

This study presents a model for the path-planning problem regarding an automated vehicle under perceptive sensor failure, and it proposes an original path-planning approach based on virtual vehicle scheme to improve the safety of an automated vehicle during a fallback procedure. This proposal gives a different view on the fallback safety problem from the normal strategy, in which the mode is switched to manual if a driver is available or the vehicle is instantly stopped.

Details

Journal of Intelligent and Connected Vehicles, vol. 2 no. 2
Type: Research Article
ISSN: 2399-9802

Keywords

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