Enock Mintah Ampaw, Junwu Chai, Biru Liang, Sang-Bing Tsai and Joseph Frempong
With the exigencies of health-care service quality to actualize sustainable socio-economic and developmental aspirations, in both peripheral and core countries, this paper aims to…
Abstract
Purpose
With the exigencies of health-care service quality to actualize sustainable socio-economic and developmental aspirations, in both peripheral and core countries, this paper aims to provide empirical evidence on health-care service quality and its precursor – patients’ satisfaction, and continuous service utilization.
Design/methodology/approach
A total of 398 screened questionnaires were analyzed from selected hospitals of the Koforidua, Ghana. Findings from the structural equation modeling showed a significant association among perceived quality, patients’ satisfaction and tangibility. Contrary to the expectations, the results did not show a significant association among the constructs – perceived quality, safety and empathy. Again, the model fit indices collaboratively showed that the hypothesized model overwhelmingly “fit” the sample data, and further proved the predictive robustness of the model.
Findings
The results of the analysis demonstrate that patients were discontent with empathy and safety measures at the hospitals. However, tangible and perceived quality were identified as significant predictors of patients’ satisfaction.
Originality/value
There is a dearth of empirical investigations on the assessment of health-care service quality and patients’ satisfaction in developing economies such as Ghana. Therefore, the implication of the study will equip the top hierarchy of the Health System of Ghana in achieving their mission, and objectives in line with quality service delivery. In particular, MoH and GHS can embark on a routine exercise to audit the hospitals for re-accreditation, and provide CCT cameras to improve safety and security conditions at the hospitals, while enforcing the culture of receptive hospital environment to improve empathy.
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Hailu Getnet, Aron O’Cass, Vida Siahtiri and Hormoz Ahmadi
This study aims to investigate the role of team problem-solving creativity in new product development (NPD) in the bottom-of-the-pyramid (BoP) in business-to-business firms. This…
Abstract
Purpose
This study aims to investigate the role of team problem-solving creativity in new product development (NPD) in the bottom-of-the-pyramid (BoP) in business-to-business firms. This study synthesizes perspectives from NPD, creativity and leadership to examine how work-related factors such as NPD managers’ role ambiguity and individual-related factors such as CEO’s ambidextrous leadership style interact to determine team problem-solving creativity and its effect on new product performance (NPP).
Design/methodology/approach
The hypotheses are tested using data from a multi-informant survey of 274 middle-level managers within 137 local BoP manufacturing firms in a sub-Saharan African country.
Findings
The results show that an NPD team’s ability to solve problems creatively determines NPP in BoP markets. The findings also show that NPD managers’ role ambiguity has a negative effect on team problem-solving creativity. However, a CEO’s ambidextrous leadership neutralizes the negative impact of role ambiguity on problem-solving creativity.
Originality/value
This study combines three distinct streams of literature, including NPD, creativity and leadership, to explore the antecedents and outcomes of problem-solving creativity. Drawing on creativity and leadership theories, this study reports that the success of creative idea exchanges depends heavily on a supportive environment for NPD team members and minimizing the NPD manager’s role ambiguity.
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Jebessa Teshome Bayissa, Karin Hellerstedt, Ethel Brundin and Mohammed Seid Abtew
In the process of pursuing an entrepreneurial career, the role of the relational institution of the family depends on the economy in which the institutions are embedded. In…
Abstract
Purpose
In the process of pursuing an entrepreneurial career, the role of the relational institution of the family depends on the economy in which the institutions are embedded. In emerging economies, parents play a more significant role concerning their children’s career in contrast to those in developed ones. In this respect, there is limited knowledge regarding the process of pursuing an entrepreneurial career while simultaneously handling parental relations in a context that does not support entrepreneurship. This paper investigates how parental dynamics influences the process of an individual’s transition to an entrepreneurial career after graduating from a university in a developing country.
Design/methodology/approach
This paper is based on a longitudinal study of 15 graduate entrepreneurs in Ethiopia who were in the process of transitioning to entrepreneurial careers. Data was collected and analysed during a two and a half year period (2018–2020) drawing on 45 interviews with, and observations of, these entrepreneurs, and six interviews with parents.
Findings
The paper identifies patterns of how entrepreneurs embedded with or dis-embedded themselves from their parental relations as they developed their ventures. The findings show that there were shifts in the entrepreneur–parent relational dynamics from the pre-startup phase to the up and running phase. Drawing on these findings, the paper develops a theoretical framework of graduates’ transitioning to entrepreneurship as a process of individuation from parental relations. Further, we find that parents are both the context and the agents in the entrepreneurial process and that the graduates’ pursuit of entrepreneurial careers is instrumental for their individuation process. The findings contribute to the literature on family embeddedness in entrepreneurship, entrepreneurship career literature and individuation theory.
Originality/value
Answering the call for research on family embeddedness in entrepreneurship, this paper explores the role of parental dynamics when a family member transitions to an entrepreneurial career after graduating from a university. The study proposes and shows how individuation theory is a relevant perspective for understanding graduates’ transition to entrepreneurial careers.
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Eduardo Sánchez-García, Javier Martínez-Falcó, Bartolomé Marco-Lajara and Iza Gigauri
The main objective of this research is to analyze the dynamics of academic research on digital entrepreneurship and innovation, unveiling the main research trends developed in the…
Abstract
Purpose
The main objective of this research is to analyze the dynamics of academic research on digital entrepreneurship and innovation, unveiling the main research trends developed in the last decade.
Design/methodology/approach
The analysis has been carried out using a dual methodological approach comprising bibliometric methods and an innovative three-level systematic review, involving the analysis of the most used keywords, the co-occurrence network of keywords and a traditional review of the abstracts of the 1713 peer-reviewed articles that make up the database under study, with the aim of revealing and discussing the most important research trends developed in the period analyzed.
Findings
The results reveal seven major research trends that underscore the fundamental role of digital platforms in democratizing innovation, enabling a more inclusive and collaborative environment wherein startups, established firms, academia and government entities converge to drive technological advancements and societal progress. Additionally, the pressing need for a holistic understanding of digital technologies' potential to spur economic growth, societal progress and sustainable development is highlighted, as well as the challenges posed by privacy, security and the digital divide.
Originality/value
This research has been developed using an innovative methodology, and contributes to the academic discourse by providing a comprehensive overview of the current state and prospects of digital entrepreneurship and innovation for policymakers, entrepreneurs and researchers, urging a collaborative effort to harness the benefits of digital transformation in an equitable and responsible manner, fostering an environment of innovation that is conducive to the sustainable growth of the digital economy.
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The purpose of this study is to x-ray the issues surrounding the adoption of Internet of Things (IoT) in libraries from the perspective of developing countries.
Abstract
Purpose
The purpose of this study is to x-ray the issues surrounding the adoption of Internet of Things (IoT) in libraries from the perspective of developing countries.
Design/methodology/approach
This study theoretically reviewed the adoption of IoT in libraries in developing countries.
Findings
This study revealed context-based factors such as technological, organizational, environmental and security/privacy factors as determinants of IoT adoption in libraries of developing countries.
Originality/value
The value of this study arises from the need to study the adoption of technological innovation such as the IotT from the lens of developing countries and proffer solution to its associated challenges.
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Sheshadri Chatterjee and Arpan Kumar Kar
The purpose of this study is to highlight the importance of Internet of Things (IoT) in India. The purpose also includes providing insights regarding policy framing for IoTs with…
Abstract
Purpose
The purpose of this study is to highlight the importance of Internet of Things (IoT) in India. The purpose also includes providing insights regarding policy framing for IoTs with a focus on regulation and governance.
Design/methodology/approach
A qualitative approach has been taken here for understanding the issues of IoT policy for India so far as regulations and governance are concerned.
Findings
This study highlights that the draft IoT policy of India, 2015 is to be improved. Attention is to be focused on regulation and governance for addressing security and privacy issues among other issues. For proper enablement of IoT technology, arrangements of funds are essential.
Research limitations/implications
IoT-related technologies in India have immense potential for the industries. This study implies the importance of security and privacy issues. If these issues are properly addressed, the industries will flourish further.
Practical implications
The study provides insights covering how usage of IoT technology would help the industry to grow up, how research and development organizations would be able to strengthen IoT technology for further development and to what extent it will improve the human daily activities.
Social implications
IoT would influence lives of millions of people of India. IoT-related policies would have huge social implication in terms of human–device interactions and communications. This research is a contemporary study on the implication of IoT policy toward the future growth of IoT-enabled devices in India.
Originality/value
The Government of India is expected to frame a comprehensive IoT policy with the help of draft IoT policy of 2015. This paper has taken a unique attempt to provide effective inputs to develop a comprehensive IoT policy for India.
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This study’s goal is to research and describe developing green technology and green business models, as well as their commercial advantages. However, it focuses on how old…
Abstract
Purpose
This study’s goal is to research and describe developing green technology and green business models, as well as their commercial advantages. However, it focuses on how old business breakthroughs and models may be transformed into new green technologies and innovations that can affect the global business environment. This research concentrates on the technology component of green technologies and provides information on a variety of relevant emerging green business models and innovations such as energy efficiency, renewable energy consumption, commodities and systems, environmental protection, nontoxic materials, and waste minimization, among others. Additionally, this research connects Emerging Green Technology (EGT) innovations to the business for sustainability. It also emphasizes the advantages of green technology adoption in business specially in developing economies.
Design/methodology/approach
For that purpose, a Systematic Literature Review (SLR) was performed based on the “inclusion/exclusion criteria” and “PRISMA flow diagram method”. The first screening and quality evaluation rejected 67 publications, 8 in eligibility and 10 in credibility. In the subsequent round, 45 papers out of 210 that met the search parameters were included to access the findings.
Findings
This study provides a foundation for future research into sustainable economic potential by examining the development, breakthroughs, obstacles, future trends and new research prospects of EGTs. As such, this research will serve as a helpful resource for economically growing nations looking to foster long-term growth in their businesses through sustainable development strategies.
Research limitations/implications
The first limitation of the study is the generalization of the findings. The sample size of the study is limited. For that purpose, an SLR and “PRISMA flow diagram” methods were performed by “inclusion/exclusion criteria” for literature review. Except these, there are many new techniques of SLR. Further research with more sampling and sophisticated tests could produce better results for this study.
Practical implications
This research provides valuable insights for businesses and politicians seeking to protect the environment, promote economic growth and create a sustainable society. The findings will be particularly useful for emerging nations grappling with issues related to technical innovation, safe environmental practices, reliable renewable energy sources, and ecological and economic growth.
Originality/value
This study’s findings will aid in the design and implementation of new green technology and innovations in current businesses, which will assist in limiting climate change and eventually affect their move to sustainable growth paradigms. For emerging nations, this study will be useful in addressing issues about technical innovation, safe environmental conditions, reliable renewable energy sources as well as ecological and economic growth. According to our research results, the authorities of developing nations would gain from utilizing green business models and technology to spur economic development. Our findings should thus add to the current body of knowledge.
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Ameet Kumar Banerjee, Soumen Chatterjee and Avijan Dutta
This study examines a link between firms' product market power, industry concentration, the degree of earnings management and the role of governance in curbing earnings management.
Abstract
Purpose
This study examines a link between firms' product market power, industry concentration, the degree of earnings management and the role of governance in curbing earnings management.
Design/methodology/approach
The author uses different panel techniques of feasible generalized least squares (FGLS) and system generalized method of moments (GMM) to show robust study findings.
Findings
The study results reveal that firms lacking product market pricing power engage in earnings management, adding a new dimension to the existing literature. These findings mirror even at the industry level, where the authors document immense competitiveness led to earnings manipulation and stringent corporate governance mechanism has the potency to curb earnings management.
Practical implications
The paper has valuable insights and practical implications for policymakers and market participants. The results indicate robust institutional oversight mechanisms can deter earnings management in a concentrated market.
Originality/value
To the best of the authors’ knowledge, this is among the first paper from India, a growing emerging economy, to look at the various aspects of market characteristics, earnings management and the role of corporate governance.