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Article
Publication date: 1 September 1994

Beth Hogan Henthorne and Tony L. Henthorne

The impact of negative publicity on health services organizations can besevere and wide ranging. Being able to cope effectively with, andminimize, the impact of negative publicity…

1846

Abstract

The impact of negative publicity on health services organizations can be severe and wide ranging. Being able to cope effectively with, and minimize, the impact of negative publicity should be an important consideration for all care providers. Reviews the typical causes of negative publicity and then offers suggestions and direction for dealing constructively with this far‐reaching problem.

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Journal of Consumer Marketing, vol. 11 no. 3
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 1 April 1999

Beth Hogan, Sharon L. Oswald, Tony L. Henthorne and William Schaninger

A nation‐wide survey of hospital providers was conducted in an effort to determine the type and level of promotion and advertising agency utilization. The study indicated that a…

2006

Abstract

A nation‐wide survey of hospital providers was conducted in an effort to determine the type and level of promotion and advertising agency utilization. The study indicated that a majority of the hospitals surveyed are engaging in some form of advertising activity. Survey results further showed agency usage was highly correlated to hospital bed size. Additionally, contrary to previous research, hospital ownership status (for‐profit/not‐for‐profit) was not found to significantly affect agency utilization. Specifics about hospital/agency relationships are presented.

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Journal of Services Marketing, vol. 13 no. 2
Type: Research Article
ISSN: 0887-6045

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