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Article
Publication date: 18 May 2015

Bernadette Nambi Karuhanga

The purpose of this study was to propose a tool for evaluating implementation of strategic performance management (PM) by examining the strategic PM practices in public…

1588

Abstract

Purpose

The purpose of this study was to propose a tool for evaluating implementation of strategic performance management (PM) by examining the strategic PM practices in public universities in Uganda.

Design/methodology/approach

Literature was reviewed and the general features of PM practices were identified. These were captured in a survey instrument which was later administered to staff in selected universities in Uganda to determine the extent of strategic PM implementation. Principal component analysis was conducted to cluster similar variables together with an aim of identifying the focal areas for determining the extent of strategic PM practices implementation in a university.

Findings

Strategic PM in public universities in Uganda exists and is aimed at achieving quality. Despite its existence, respondents generally disagreed that: an effective PM system exists in their respective universities, PM training is continuously provided to managers and staff and a formal process exists for units to provide feedback on the attainment of goals. Findings further revealed that implementation of PM practices in universities could be evaluated based on five foci, namely, alignment of organisational vision, mission, strategy and individual performance goals; staff involvement in PM implementation at unit level; existence of an improvement plan; existence of a performance evaluation plan; and staff awareness and understanding of PM.

Research limitations/implications

The study focussed on only public universities in Uganda; hence, another study could be conducted considering all universities, both private and public. The list of items from literature may not be exhaustive hence additional PM practices that were not included in this tool should be identified from literature to enrich the evaluation tool.

Practical implications

This study allowed the development of an empirical list of PM practices which could be used by universities and policy makers to evaluate implementation of strategic PM. Hence, the five foci could be adopted as an evaluation tool for universities with regard to strategic PM implementation. Using these five foci, university managers can identify the grey areas in their PM systems to which management attention could be focussed for improvement.

Originality/value

Despite the increasing desire for effective PM implementation in most organisations the world over, there exists no empirical evidence of institutional PM implementation in public universities in Uganda. Besides, to the best of my knowledge, no study has been previously conducted with the aim of developing a tool for evaluating strategic (PM implementation in universities in Uganda.

Details

Measuring Business Excellence, vol. 19 no. 2
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 5 July 2013

Bernadette Nambi Karuhanga and Amanda Werner

The purpose of this paper is to identify the challenges impacting performance management implementation (PMI) in public universities in Uganda.

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Abstract

Purpose

The purpose of this paper is to identify the challenges impacting performance management implementation (PMI) in public universities in Uganda.

Design/methodology/approach

The philosophy underpinning this study was the pragmatic world view. A mixed methods approach was adopted. Both qualitative and quantitative methodologies were used. The phenomenology strategy through interviews conducted with purposively selected top administrators of a selected public university; and a cross‐sectional survey strategy administered to academic staff in four public universities, using a disproportionate stratified random sampling technique, were applied.

Findings

The findings reveal that the major challenges impacting PMI in universities in Uganda could be categorised as: lack of a formal performance management environment; limited employee engagement/communication problems; institutional systems and structural constraints; and institutional governance challenges. Among the enlisted challenges the specific items on which respondents had the highest level of agreement are: limited motivation and staff morale; limited and uneven cash flows; and poor physical infrastructure.

Practical implications

Knowledge of the challenges impacting public universities allows managers to pay close attention to the critical challenges, thereby taking precautionary measures on how to minimize and overcome them.

Originality/value

This study is an empirical contribution to the literature on institutional performance management, specifically with regard to challenges of PMI in public universities in Uganda.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 12 January 2022

Rashmi Ranjan Panigrahi, Duryodhan Jena, Jamini Ranjan Meher and Avinash K. Shrivastava

This study aims to examine the effect of supply chain agility (SCA) on operational performance (OP) measurements of steel manufacturing firms. It also investigates the role of…

1246

Abstract

Purpose

This study aims to examine the effect of supply chain agility (SCA) on operational performance (OP) measurements of steel manufacturing firms. It also investigates the role of cost efficiencies concerning enhance OPs.

Design/methodology/approach

The study is based on an experimental research design by collecting data from responses 398 responses of key officials of India’s steel manufacturing firms. Analyses are carried to explore this modern concept with the help of Smart-partial least square (PLS) version 3.3.2 with confirmatory factor analysis and PLS structural equational modelling.

Findings

SCA factor (SCAF) directly has influenced the firm’s OP. It also represents cost efficiencies that have partial mediation between the SCAF and OP. The impact of cost efficiencies on OPs is strongly significant as compared to the impact of SCAF on cost efficiencies.

Practical implications

Management teams in the manufacturing industry should stress the role of SCA as a comprehensive concept in responding to market needs in a volatile environment. SCA reflects one of its winning strategies in today’s dynamic and competitive world. Managers must thoroughly know the ramifications of agility to develop a mechanism for determining the procedures and identifying inequality in SC operation.

Originality/value

This study speaks explicitly about the linkage between SCAF, OP, CE. It is an addition to the existing theories of RBV. Enhancements in OP measurements, specifically performance and flexibility, will lead to better firm performance. study conceptualizing the complementing effects of SCA (IS capability) and OPs and second cost efficiencies play positive partial mediating effect in between the link. The achievement of SC agile is especially a critical approach to Boost customer satisfaction and differentiate market position.

Details

Measuring Business Excellence, vol. 27 no. 1
Type: Research Article
ISSN: 1368-3047

Keywords

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