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Article
Publication date: 26 June 2009

Jennifer A. Rooney, Benjamin H. Gottlieb and Ian R. Newby‐Clark

The purpose of the current study is to test a model of the psychological processes that mediate the impact of managerial supportive and unsupportive behaviors on employees'…

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Abstract

Purpose

The purpose of the current study is to test a model of the psychological processes that mediate the impact of managerial supportive and unsupportive behaviors on employees' job‐related attitudes and strain.

Design/methodology/approach

Data were collected using a cross‐sectional, online survey of employees working in a human services organization who were asked about their managers' support and attitudes toward various aspects of their jobs. The employees included direct service providers, agency administrators, and managers.

Findings

Structural equation modeling revealed that perceived job autonomy and perceived manager sentiment explained the relationship between managerial behaviors and job satisfaction, job strain, and turnover intentions. Although job self‐efficacy was significantly related to both supportive and unsupportive managerial behaviors, it did not explain the relationship between managers' support‐related behaviors and the outcomes of interest.

Research limitations/implications

Since these data are based on self‐reports, common method bias may have inflated the relationships among the variables. Also, ratings of supervisor behaviors and work‐related perceptions may have been confounded with other unmeasured individual differences, such as neuroticism, and optimism. In addition, the generalizability of the theoretical model is unknown because it was tested in one organization.

Practical implications

Managerial and leadership development programs can draw on the study findings about particular managerial behaviors that are linked to employees' perceptions of control and to their managers' sentiments about them, which in turn influence how they feel about their jobs and organizations.

Originality/value

Three original contributions of the study are that: it capitalizes on a detailed, inductively‐derived behavioral measure of managerial support; it examines the effects of both supportive and unsupportive managerial behaviors; and it responds to the call for studies investigating the mechanisms whereby support influences job‐related attitudes and strain.

Details

Journal of Managerial Psychology, vol. 24 no. 5
Type: Research Article
ISSN: 0268-3946

Keywords

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Book part
Publication date: 7 February 2018

Baruch Gottlieb

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Abstract

Details

Digital Materialism
Type: Book
ISBN: 978-1-78743-668-8

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Article
Publication date: 25 February 2022

Jeffrey J. Haynie, Virajanand Varma and Elizabeth Ragland

The authors test the daily perceived supervisor support (PSS) to job engagement relationship with respect to employees' extra-role displays. Additionally, the authors propose…

756

Abstract

Purpose

The authors test the daily perceived supervisor support (PSS) to job engagement relationship with respect to employees' extra-role displays. Additionally, the authors propose employees' turnover intentions (TIs) to minimize these indirect effects when high.

Design/methodology/approach

In Study 1, employees in a field sample responded to a repeated survey spanning ten days to test the proposed model. Study 2, then, used a scenario-based experiment with online panelists as a further test of the model.

Findings

Daily job engagement was found to mediate the relationships of daily PSS with OCBI, where high TI reduced this indirect effect in Study 1. Similar indirect and conditional indirect effects were supported for OCBI and OCBO likelihood in Study 2.

Practical implications

The paper highlights the importance of supervisors' ongoing supportive behaviors extended to their subordinates along with an awareness of employees' TI behavioral signals.

Originality/value

This study adds to research examining the reinforcing nature of PSS on employees' engagement and subsequent citizenship behavior. It also offers a potential boundary condition to such indirect effects by proposing TI as influencing such daily motivational effects.

Details

Journal of Managerial Psychology, vol. 37 no. 6
Type: Research Article
ISSN: 0268-3946

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Book part
Publication date: 7 November 2018

Lindsey M. Ibañez and Steven H. Lopez

Job loss and long-term unemployment can have pervasive negative impacts on well-being. At its most extreme, unemployment is accompanied by feelings of shame, humiliation…

Abstract

Job loss and long-term unemployment can have pervasive negative impacts on well-being. At its most extreme, unemployment is accompanied by feelings of shame, humiliation, insecurity, and worthlessness, as well as damage to cherished identities and narratives of self. Scholars have investigated how the unemployed attempt to repair these damaged identities, but little is known about how network members participate in the identity reconstruction process. Social support has been shown to ameliorate the negative psychological effects of unemployment, but studies have also found that the unemployed are reluctant to ask for assistance and often perceive network members as a source of stress rather than as a source of support. To understand why social support can be experienced both positively and negatively by the unemployed, we draw upon 84 in-depth qualitative interviews with men and women who experienced unemployment during the extended economic downturn associated with the Great Recession. We find that social support ameliorates unemployment when it bolsters identities important to recipients, and exacerbates unemployment when it undermines such identities. We also show how the unemployed respond to identity-threatening support: by avoiding it, rejecting it, or reframing it as reciprocity. Our analysis contributes new insights into the relationship between social support and identities, as well as a deeper understanding of the noneconomic costs of the slow economic recovery following the Great Recession.

Details

Race, Identity and Work
Type: Book
ISBN: 978-1-78769-501-6

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Book part
Publication date: 19 July 2024

Frederik Hejselbjerg Vagtborg

This chapter explores the strategic responsiveness of commodity multinationals operating in developing countries to the uncertainties raised by the emergent European Union (EU…

Abstract

This chapter explores the strategic responsiveness of commodity multinationals operating in developing countries to the uncertainties raised by the emergent European Union (EU) sustainability regulation. The study applies deductive theory triangulation to derive five response propositions, subsequently contrasted with inductive insights from an exploratory single-case study. The research involves in-depth interviews with a mix of senior and middle management and numerous external stakeholders. Empirical findings are discussed through storytelling and retrospective sensemaking and cross-checked against corporate documents, archive material, and online articles for added validation. This chapter concludes that an authentic commitment to corporate social responsibility and creating shared value can enhance the multinational enterprise (MNE)’s resilience and responsiveness to regulatory uncertainty, especially when combined with early signal scanning and real options reasoning. Through varied, first-hand insights, the case study demonstrates the role of reputation, core values, and ethical leadership in support of effective stakeholder engagement capabilities and the MNE’s ability to develop viable collaborative solutions to uncertainties implied by evolving sustainability regulation and stakeholder expectations. Taking an evolutionary view, this chapter introduces a process perspective on sustainability transition, relevant to firms seeking a shift in focus from mere compliance toward strategic responsiveness founded on adaptability and renewal.

Details

Sustainable and Resilient Global Practices: Advances in Responsiveness and Adaptation
Type: Book
ISBN: 978-1-83797-612-6

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Article
Publication date: 15 September 2020

Mahan Mobashery, Ulrike von Lersner, Kerem Böge, Lukas Fuchs, Georg Schomerus, Miriam Franke, Matthias Claus Angermeyer and Eric Hahn

An increasing number of migrants and refugees seeking asylum in Germany is challenging psychiatrists and psychotherapists in multiple ways. Different cultural belief systems on…

193

Abstract

Purpose

An increasing number of migrants and refugees seeking asylum in Germany is challenging psychiatrists and psychotherapists in multiple ways. Different cultural belief systems on the causes of mental illness and their treatment have to be taken into consideration. The purpose of this study is to explore perceived causes of depression among Farsi-speaking migrants and refugees from Afghanistan and Iran, which represent two groups with a shared cultural heritage, but originating from very different regimes of mobility. Both are among the largest migrant groups coming to Germany over the past decade.

Design/methodology/approach

In total, 50 Iranian and 50 Afghan migrants and refugees, who arrived in Germany in the past 10 years were interviewed, using an unlabeled vignette presenting signs and symptoms of depression. The answers were then coded through inductive content analysis.

Findings

Among Iranians, there was a more significant number of causal attribution to Western psychiatric concepts, whereas Afghans attributed depression more often to the experience of being a refugee without referring to psychological concepts. These differences in attribution did, however, not affect the desire for a social distance toward depressed people. Nonetheless, a higher number of years spent in Germany was associated with less desire for social distance toward persons with depression among Afghans, but not among Iranians.

Originality/value

To the best of the knowledge, this is the first study examining perceived causes of depression with Farsi-speaking migrants in Germany and contributes to understanding tendencies in the perception of depression in non-Western migrant groups.

Details

International Journal of Migration, Health and Social Care, vol. 16 no. 3
Type: Research Article
ISSN: 1747-9894

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Book part
Publication date: 15 January 2021

Callum T. F. McMillan

Abstract

Details

Posthumanism in Digital Culture
Type: Book
ISBN: 978-1-80043-107-2

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Article
Publication date: 20 June 2016

Benjamin Ewert

Integrated health care lacks a theoretical concept of the user figure that is appropriate to reflect users’ various claims and multi-dimensional interrelations in the care…

284

Abstract

Purpose

Integrated health care lacks a theoretical concept of the user figure that is appropriate to reflect users’ various claims and multi-dimensional interrelations in the care process. The paper aims to discuss this issue.

Design/methodology/approach

Key goals of integrated health care, such as a continuity of care, seamless services and better health outcomes depend strongly on users’ capabilities to engage themselves in the care process. These goals are hardly reachable if integrated health care schemes operate with a one-dimensional understanding of users’ identity.

Findings

The suggested concept of users’ identity facets suggests that users draw from different sources while receiving integrated health care. Thus, users are patients, co-producers, citizens, consumers and community members in one person and at the same time. Each facet of the user identity gains or loses relevance depending on health care contexts, health statuses, personal values and the design of service arrangements. As demonstrated by the example of disease management programmes (DMPs), care schemes for chronically ill persons, users have to apply different facets of their identities in order to benefit best from service provision. Moreover, addressing users’ identity may facilitate the extent of integration in DMPs.

Originality/value

Integrated health care schemes are challenged to invent strategies that facilitate and support coherence among users’ diverse identities in the process of service provision. Lessons could be learned from small-scale and localized integrated health care networks.

Details

Journal of Integrated Care, vol. 24 no. 3
Type: Research Article
ISSN: 1476-9018

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Book part
Publication date: 16 March 2023

Kurt April, Babar Dharani and Amanda April

Abstract

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Lived Experiences of Exclusion in the Workplace: Psychological & Behavioural Effects
Type: Book
ISBN: 978-1-80043-309-0

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Article
Publication date: 1 March 1985

Tomas Riha

Nobody concerned with political economy can neglect the history of economic doctrines. Structural changes in the economy and society influence economic thinking and, conversely…

2713

Abstract

Nobody concerned with political economy can neglect the history of economic doctrines. Structural changes in the economy and society influence economic thinking and, conversely, innovative thought structures and attitudes have almost always forced economic institutions and modes of behaviour to adjust. We learn from the history of economic doctrines how a particular theory emerged and whether, and in which environment, it could take root. We can see how a school evolves out of a common methodological perception and similar techniques of analysis, and how it has to establish itself. The interaction between unresolved problems on the one hand, and the search for better solutions or explanations on the other, leads to a change in paradigma and to the formation of new lines of reasoning. As long as the real world is subject to progress and change scientific search for explanation must out of necessity continue.

Details

International Journal of Social Economics, vol. 12 no. 3/4/5
Type: Research Article
ISSN: 0306-8293

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