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Article
Publication date: 11 June 2024

Benjamin Faro, Babak Abedin, Dilek Cetindamar and Farhad Daneshgar

The research aims to understand the co-existence of nimbleness and resilience in a continuous digital transformation, along with the dynamic capabilities needed to balance the…

Abstract

Purpose

The research aims to understand the co-existence of nimbleness and resilience in a continuous digital transformation, along with the dynamic capabilities needed to balance the challenges of their co-existence.

Design/methodology/approach

The current study draws on dialogical action design research (D-ADR) to investigate interactions among practitioners and executives. Data are collected from a major Australian financial services organisation (FSO) and many international experts.

Findings

The study presents a framework, the continuous transformation model (CTM), to describe digital transformation within an FSO context, emphasising nimbleness and resilience as its foundational pillars. This framework facilitates the identification of the critical role of organisational capabilities in managing continuous digital transformation, supported by dynamic IT capabilities. More importantly, the findings underscore how these capabilities enable managers to effectively balance the coexistence of nimbleness and resilience.

Research limitations/implications

The CTM contributes to the enterprise information systems literature by offering a coherent understanding of balancing resilience and nimbleness to succeed in digital transformation. In particular, the research model elucidates the relationship between dynamic capabilities and continuous digital transformations.

Practical implications

Digital transformations are not a one-off exercise. Managers in the FSO context must cultivate their organisational capabilities to achieve nimbleness and resilience during their digital transformation journey.

Originality/value

The relationship between dynamic capabilities and continuous digital transformation sheds light on establishing successful management processes within FSOs.

Details

Journal of Enterprise Information Management, vol. 37 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 19 October 2021

Benjamin Faro, Babak Abedin and Dilek Cetindamar

The purpose of this paper is to examine how public sector organizations become nimbler while retaining their resilience during digital transformation.

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Abstract

Purpose

The purpose of this paper is to examine how public sector organizations become nimbler while retaining their resilience during digital transformation.

Design/methodology/approach

The study adopts a hermeneutic approach in conducting deep expert interviews with 22 senior executives and managers of multiple organizations. The method blends theory and expert views to study digital transformation in the context of enterprise information management.

Findings

Drawing on technology enactment framework (TEF), this research poses that organizational form is critical in the enactment of technologies in digital transformation. By extending the TEF, the authors claim that organizations are not in pure bureaucratic or network organizational form during digital transformation; instead, they need a hybrid combination in order to support competing strategic needs for nimbleness and resilience simultaneously. The four hybrid organizational forms presented in this model (4R) allow for networks and bureaucracy to coexist, though at different levels depending on the level of resiliency and nimbleness required at each point in the continuous digital transformation journey.

Research limitations/implications

The main theoretical contribution of this research is to extend the TEF to illustrate that the need for coexistence of nimbleness with stability in a digital transformation results in a hybrid of networks and bureaucratic organization forms. This research aims to guide public sector organizations' digital transformation with extended the TEF as a tool for building the required organizational forms to influence the technology enactment to best meet their strategic needs in the digital era.

Practical implications

The results from expert interviews point to the fact that the hybrid organizational forms create a multi-modal organization, extending the understanding of enterprise information management. Depending on the department or business needs, a hybrid organizational form mode would be dominant. This dominance creates a paradox in organizations to handle both resilience and nimbleness. Therefore, the 4R model is provided as a guide to public sector managers and consultants to guide strutting their organization for digital transformation.

Originality/value

The model (4R), the extended TEF, shows that organizations still work towards networks and bureaucracy; however, they are not two distinct concepts anymore; they coexist at different levels in hybrid forms depending on the needs of the organization.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 28 January 2025

Adalberto Fernandes

This paper aims to investigate the tension between the visible and invisible aspects in slum tourism influencers’ content, addressing a gap in the literature regarding this kind…

Abstract

Purpose

This paper aims to investigate the tension between the visible and invisible aspects in slum tourism influencers’ content, addressing a gap in the literature regarding this kind of influencers and enhancing visual methodologies by including the analysis of invisible phenomena.

Design/methodology/approach

This paper is a qualitative analysis of the most-watched slum tourism influencers’ content in Brazilian ‘favelas’ (totaling 24,000,000 views) using Rancière's (2004) visual research framework and interpretation of the most frequent words in 27,000 comments on these videos.

Findings

Slum tourism influencers often attempt to depict what cannot be shown due to risks to the hosts and influencers. The inability to show certain aspects is compensated by the proliferation of alternative images hinting at the unseen. Comments reveal that while the desire to perceive the unseen may drive viewership, the influencers and locals emerge as the primary visual focal points. Consequently, the marginalized setting of the slum fades into the background, with individuals taking precedence in viewers’ discussions.

Originality/value

To the best of the author’s knowledge, this study is the first to explore the role of the invisible in slum tourism influencer content and followers’ reactions. It illustrates that rather than imposing restrictions on the visible, the invisible serves as a catalyst for the proliferation of images through alternative means.

Details

Consumer Behavior in Tourism and Hospitality, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2752-6666

Keywords

Article
Publication date: 3 January 2018

Antonio Azevedo

The lighthouse tourism, which has been flourishing in several coastal areas and port cities with waterfront, provides the ideal scenario for escape experiences. The purpose of…

Abstract

Purpose

The lighthouse tourism, which has been flourishing in several coastal areas and port cities with waterfront, provides the ideal scenario for escape experiences. The purpose of this paper is to discuss the implicit (dark tourism) meanings, symbolisms and emotions evoked by lighthouses, in particular those related with recreational storm chasing, “land’s ends” pilgrimage and gaze upon dystopic places.

Design/methodology/approach

Using a qualitative approach such as filmography’s content analysis (filtered by IMDb database), photo elicitation and engagement with lighthouses promotion websites, this study searched for evidences supporting the classification of lighthouse tourism as a “lighter” dark tourism product.

Findings

The qualitative information gathered from different sources provided support for a taxonomy of motives for engaging (dark) lighthouse experiences: risk recreation; isolation and loneliness; pilgrimage; shipwrecking; memorials; dystopia; and gaze for “ice palaces.”

Research limitations/implications

This conceptual paper suggests a taxonomy for a systematic classification of dark lighthouse experiences and suggested some research propositions for further research.

Practical implications

Public decision makers, maritime authorities and tourism operators may acknowledge the theoretical and practical contributions provided by this paper and develop innovative escape experiences.

Social implications

The lighthouse tourism is an innovative and creative way to promote the sustainable development of waterfronts of port cities, giving more “energy” to these coastal and often peripheral areas.

Originality/value

The paper fills a gap in the literature that so far never had deeply explored the relationship between the lighthouses’ meanings/experiences and dark tourism and introduces the innovative concept of (dark) lighthouse tourism.

Details

International Journal of Tourism Cities, vol. 4 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 1 March 1917

The Third Annual Report of the Carnegie United Kingdom Trust, for the year ending 31st December, 1916, has just been issued, and we suppose is now in the hands of most librarians…

Abstract

The Third Annual Report of the Carnegie United Kingdom Trust, for the year ending 31st December, 1916, has just been issued, and we suppose is now in the hands of most librarians. It is a record of great and important activity which is being pursued on catholic and well considered lines. With what is the outstanding feature of the report, the attempt to revivify a purely English School of Music, while we welcome it gladly, we are not concerned, except in so far as it suggests the establishment of a large central lending library for music, which would lend copies to small choirs, orchestras and similar bodies, for trial and performance; and all librarians will be interested in the decision to publish, after the War, the church music composed in the Tudor and Elizabethan periods, which is being edited by the organist of Westminster Cathedral, Dr. Terry. A library edition will be printed five years hence to serve as a classical record, and the more important works will be printed in an inexpensive form for wider circulation. Anyone who has studied the history of music will know that in the Elizabethan period the English were the most musical people in the world, and this work will do much to establish that fact, and to inspire modern musicians, with all their present day resources, to develop on more distinctly national lines.

Details

New Library World, vol. 19 no. 9
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 February 1948

F.C. Francis

The foundation collection of the printed books now forming the Library of the British Museum was that of Sir Hans Sloane. This comprised about 40,000 volumes. To it was added in…

Abstract

The foundation collection of the printed books now forming the Library of the British Museum was that of Sir Hans Sloane. This comprised about 40,000 volumes. To it was added in 1759 the Royal collection, begun in the time of Henry VII and inherited by George II from his predecessors on the throne.

Details

Journal of Documentation, vol. 4 no. 1
Type: Research Article
ISSN: 0022-0418

Open Access
Article
Publication date: 8 December 2022

José António C. Santos, Manuel Ángel Fernández-Gámez, Antonio Guevara-Plaza, Margarida Custódio Santos and Maria Helena Pestana

This study aimed to assess whether sociodemographic variables explain significant differences in attitudes towards transforming academic conferences into more sustainable events.

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Abstract

Purpose

This study aimed to assess whether sociodemographic variables explain significant differences in attitudes towards transforming academic conferences into more sustainable events.

Design/methodology/approach

An analytical model of participants' attitudes towards sustainable conferences based on literature review as well as the theories of reasoned action and planned behaviour was developed and applied to a sample of 532 surveyed individuals from 68 countries who regularly attended academic conferences in the last five years prior to 2020. The results were refined using statistical and computational techniques to achieve more empirically robust conclusions.

Findings

Results reveal that sociodemographic variables such as attendees' gender and age explain differences in attitudes. Women and older adults have stronger pro-environmental attitudes regarding event sustainability. On the other hand, attitudes towards more sustainable academic conferences are quite strong and positive overall. More sustainable events' venues, catering, conference materials and accommodations strongly influence attendees' attitudes towards more sustainable conferences. The strength of attitudes was weaker towards transportation.

Research limitations/implications

First, the analyses focused on only aspects related to the attendees' attitudes. Assessing their real behaviour would complete this research. The geographical areas defined by the U.N. and used in this study have the limitation of combining highly developed countries and developing countries in the same geographical area, for example, the Americas and Asia and the Pacific.

Practical implications

Specific socio-demographic variables' effects on attitudes towards sustainable academic conferences can indicate how organisers can best promote these events according to attendees' characteristics and develop differentiated marketing campaigns. For women and older adults, event sustainability should be emphasised as a competitive strategy to promote events and attract these audiences. Marketing strategies for younger attendees (under 30 years old) could focus on technology, networking or attractive social programmes. Sustainable venues, catering, conference materials and accommodations are easier to promote. Event organisers should encourage participants to make more environmentally friendly decisions regarding more sustainable event transport.

Social implications

A strategy based on promoting the event as contributing to sustainable development could educate attendees and put them on the path to developing stronger positive attitudes regarding sustainability and more sustainable behaviours. Sustainable academic conferences can educate students, organisers, service providers and delegates through their involvement in sustainable practices.

Originality/value

To our best knowledge, this research is the first to assess whether sociodemographic variables explain significant differences in attitudes towards the sustainable transformation of academic conferences.

Details

International Journal of Event and Festival Management, vol. 14 no. 1
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 1 December 1999

Ignacio Redondo‐Bellón

Analyses the influence of the use of Spanish and of regional languages in consumers and homes of five bilingual regions of Spain: Balearic Islands, Basque Country, Catalonia…

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Abstract

Analyses the influence of the use of Spanish and of regional languages in consumers and homes of five bilingual regions of Spain: Balearic Islands, Basque Country, Catalonia, Galicia and Valencia. After eliminating the effects of social class and of habitat, a fair number of significant differences have been found between speakers of Castilian (i.e. Spanish), bilinguals and speakers of their own vernacular language, in very varied areas: food, drinks, home cleaning products, financial services, cosmetics and personal hygiene products, shopping stores, reading of newspapers, supplements and magazines, home equipping and makes of car. Language has revealed itself as a good criterion for segmentation in various sectors and regions in order to reach each linguistic group more efficiently.

Details

European Journal of Marketing, vol. 33 no. 11/12
Type: Research Article
ISSN: 0309-0566

Keywords

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