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Corporate social responsibility (CSR) research intellectual structures are analysed and compared on the basis of the main international journals of management and tourism.

Document co-citation, author co-citation and word co-occurrence are carried out using UCINET and NODEXL, software for social network analysis (SNA).

Differences and similarities between both research fields are provided, study limitations are pointed out and future research lines are suggested.

The main works concerning the topic of CSR are identified for each area of knowledge management and tourism. These are the basis for constructing the corresponding knowledge, and co-citation patterns among them are shown graphically.

This paper aims to show the relationships between corporate social responsibility, job satisfaction (in its different facets or aspects) and employee commitment. In addition, the paper aims to identify the mediating role that facets of job satisfaction in the relationship between CSR and worker commitment.

The authors propose a model of relations between the variables indicated and the use of a variance-based structural equation modelling technique to identify the relations in a sample of 318 workers from Ecuadorian companies who answered a questionnaire. Specifically, the partial least squares (PLS) methodology was employed using the Smart PLS software.

The results and findings of this work confirm the theoretical hypotheses specific to the influence of CSR on the five facets of job satisfaction. On the other hand, it should be stressed that only job satisfaction in itself has positive effects on employee engagement. Furthermore, our study shows that satisfaction with co-workers has a negative effect on commitment. However, this study's most relevant contribution is the consideration of the mediating nature of some aspects of job satisfaction in the relationship between CSR and organisational commitment: positive for job satisfaction itself and negative in the case of satisfaction with co-workers. Therefore, implementing CSR practices can be useful for organisations that wish to foster positive attitudes among their employees.

The work enriches specific knowledge about the relationships between CSR and some employee attitudes and behaviours: commitment and job satisfaction. Of particular relevance is the fact that CSR favourably conditions the commitment of employees through the satisfaction derived from the work itself. The presence of a negative impact of co-worker satisfaction on engagement highlights the need to examine CSR actions that generate adverse impacts on this facet of satisfaction.

The main objective of this study is to identify some of the variables that affect the perception of Brazil country brand, as well as the knowledge of the relationships between them.

The proposed model aims to find out the influence of the affective image, the cognitive image, the identity and the reputation on the country brand. Partial Least Squares (PLS) is the method used to test the proposed model.

According to the results obtained, it seems that both identity and reputation have a positive and significant effect on the country brand. On the other hand, the cognitive image is positively related to identity and the affective image, while it is surprising that the affective image itself shows no significant influence on identity.

The study is of particular interest to the policy makers of territories, explaining the factors they must influence in order to successfully enhance the country brand. It also contributes to theoretical development by proposing a conceptual model that highlights the importance of the cognitive image in the country brand, due to its effect on the affective image and identity.

El principal objetivo de este estudio es identificar algunas de las variables que inciden en la percepción de la marca país Brasil, así como el conocimiento de las relaciones entre ellos.

El modelo propuesto tiene como objetivo conocer la influencia de la imagen afectiva, la imagen cognitiva, la identidad y reputación en la marca país. El PLS (Partial Least Squares) es el método utilizado para probar el modelo propuesto.

Según los resultados obtenidos, parece que tanto la identidad como la reputación tienen un efecto positivo y significativo en la marca país. Por otro lado, la imagen cognitiva se relaciona positivamente con la identidad y la imagen afectiva, mientras que sorprende que la imagen afectiva en sí misma no muestra una influencia significativa sobre la identidad.

El estudio es de especial interés para los responsables políticos, ya que explica los factores que debe influir para potenciar con éxito la marca país. También contribuye al desarrollo teórico proponiendo un modelo conceptual que resalte la importancia de la imagen cognitiva en la marca país, por su efecto sobre la imagen e identidad afectiva.

Empirical evidence for the positive correlation between company size and competitiveness is widely supported in the literature and research. Of the many ways in which companies can increase in size, mergers and acquisitions (M&As) are the most common. M&As are now a strategic option for corporations to exploit emerging opportunities in order to expand. This paper reviewed the literature on how M&As impact company’s performance, comparing pre-merger and post-merger situations. We found that while scholars have explored this topic extensively, no minimum level of consensus has been reached, not only in conclusions but neither in methodologies nor in identifying independent and dependent variables. The evidence from the M&A literature is extremely inconsistent. Based on these mixed findings, we identified directions for future research, and suggested how to develop the scholarship to reach a consensus on the answer to the research question: does company performance improve after M&As?

The purpose of this paper is to study the influence that balanced scorecard (BSC) adoption has on organizational climate, employees’ commitment, job satisfaction and job dedication.

Data were collected using a questionnaire sent to the employees working in a retail sector firm, at two different moments in time, between the years 2009 and 2010. A total of 494 questionnaires were correctly returned. The response rates were 55.6 and 60.2 percent respectively. Tests (ANOVA) were carried out related to the constructs which make up the model studied, before and after the BSC implementation.

The results indicate a clear relationship with the satisfaction of employees within the organization; it shows that the BSC implementation is significantly related to positive employees’ affective reactions.

The outcomes of the study are relevant both to the literature on strategic change and business management, since they determine that the correct implementation of the BSC causes a significant change in the employees’ behavior and attitudes toward the firm's strategic objectives.

This perspective study aims to discuss the inclusion of technology in hotels as a key driver of sustainability.

The paper covers literature and prospects the implementation of smart hotels as a tourism agenda to achieve sustainable development goals.

Smart hotels can provide a better and more efficient tourism service, in terms of operational tasks and sustainable gains, without losing critical human interaction, which can be a tactic to boost the hotel’s relationship with their customers.

The paper shows how smart hotels can increase business efficiency, and in addition, meet tourist expectations and become more sustainable. In this sense, smart and sustainable hotels deserve to be listed in tourism agenda 2030.

这篇观点文章讨论了将技术作为可持续发展的关键驱动因素纳入酒店。

本文涵盖文献和前景, 将智能酒店的实施作为实现可持续发展目标的旅游议程。

智能酒店可以在运营任务和可持续收益方面提供更好、更高效的旅游服务, 同时不会失去关键的人际互动, 这可以成为加强酒店与客户关系的一种策略。

本文展示了智能酒店如何提高业务效率, 此外, 满足游客的期望并变得更具可持续性。从这个意义上说, 智能和可持续发展的酒店值得列入 2030 年旅游议程。

El artículo analiza la bibliografía sobre hoteles inteligentes y su posibilidades de implantación como tema de la agenda turística para alcanzar los objetivos de desarrollo sostenible.

Este artículo de perspectiva analiza la inclusión de la tecnología en los hoteles como motor clave de la sostenibilidad.

Los hoteles inteligentes pueden proporcionar un servicio turístico mejor y más eficiente, en términos de tareas operativas y ganancias sostenibles, sin perder la crítica interacción humana que puede ser una táctica para impulsar la relación del hotel con sus clientes.

El documento muestra cómo los hoteles inteligentes pueden aumentar la eficiencia empresarial y, además, satisfacer las expectativas de los turistas y ser más sostenibles. En este sentido, los hoteles inteligentes y sostenibles merecen figurar en la agenda turística 2030.

The goal of this work is to evaluate how corporate social responsibility (CSR) affects competitive performance in Nigeria's banking industry, with innovation capability acting as a mediator and environmental uncertainty as a moderating factor.

The banking industry in Nigeria served as the site for the empirical investigation. Employees at deposit money institutions received a questionnaire. Direct and mediating effects and the moderating role were thus examined utilizing a final sample of 267 cases using consistent partial least squares structural equation modeling with ADANCO 2.2.1.

The data shows that CSR has both a significant strategic impact on innovation capability and a competitive innovation capability. In contrast, the outcome shows a strong effect of CSR's strategic character on performance in the marketplace. Furthermore, evidence for mediating and moderating effects was provided.

The study was restricted to Nigerian banking institutions. Additionally, data on competitive performance were acquired from employees' perspectives, while considering the competitive performance of their rivals.

The primary contribution of this paper is the empirical investigation of the mediating impact of innovation capability and the moderating function of environmental uncertainty in banking organizations that use a CSR strategy to attain competitive performance.

The main purpose of this research paper is to generate a holistic bibliometric study of the tourism industry and COVID-19 fields, to further investigate the current interests and trends emerging from scientific collaboration and thematic analysis and to identify research gaps that indicate future research directions.

This study conducts several analyses, which include the co-authorship and social network analysis, co-citation and keyword co-occurrence knowledge structures. The authors generate a knowledge map of the leading articles and link them with previous literature to elucidate the debates and consensus in research on COVID-19 and tourism.

Research interests concentrate in the USA, China, Europe and the Oceania areas, so more cross-continental collaborations are expected among them and with other regions. Popular topics are tourism sustainable transformation, crisis management and multidisciplinary fields like tourism, hospitality, information technology and environmental sciences. This paper also identifies underexplored topics for future investigation on the social, environmental, cultural and governance dimensions of sustainable tourism.

This paper contributes to guiding tourism researchers in identifying and finding publication references and future collaborations. Moreover, the investigation of knowledge structures could be beneficial for scholars hoping to broaden the current understanding of this field and discover potential for future tourism research, especially in the global pandemic and other severe health crises.

This study enriches the existing literature in the fields of tourism and the pandemic and highlights current interests and research trends exploring scientific collaboration, thematic analysis and knowledge mapping.