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Article
Publication date: 5 January 2022

Yong Jeong Yi, Barun Hwang and Donghun Kim

To better respond to user needs for personalized information services in the context of academic libraries, this study aims at developing a prototype to provide mobile curation…

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Abstract

Purpose

To better respond to user needs for personalized information services in the context of academic libraries, this study aims at developing a prototype to provide mobile curation services by using the concept of content curation.

Design/methodology/approach

This study used a mobile application software development process, which consisted of five phases: user and organizational requirements, architecture design, navigation design, page design and implementation and usability testing. Usability testing was conducted with a total of 20 college students by online surveys at a university.

Findings

Meta-analysis identified key user needs: diversification of services, more personalized services, active communication with librarians, quality improvement of information and interface improvement. User and organizational requirements derived four main service modules – namely, Curation Services, Live Chat, My Page and My Log. Usability testing regarding ease of use, perceived usefulness and satisfaction indicated that participants were satisfied with the prototype.

Research limitations/implications

The study extends the discussion of quality academic library services by introducing the concept of content curation that uses the advantages of mobile technologies to overcome existing limitations in library services insufficient for meeting individual user needs.

Originality/value

Although many studies have discussed mobile library services, few studies have focused on developing a system for such services. The model developed in the study fills the research gap. Above all, the key modules specified by the prototype – Curation Services, Live Chat, My Page and My Log services – are expected to improve existing research and learning support services currently offered by academic libraries.

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Article
Publication date: 22 September 2020

Jong Min Kim, Miyea Kim and Sookyoung Key

Many online review sites, such as TripAdivisor.com, encourage review posters to upload a profile photo to improve the perceived reliability of online reviews. This study aims to…

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Abstract

Purpose

Many online review sites, such as TripAdivisor.com, encourage review posters to upload a profile photo to improve the perceived reliability of online reviews. This study aims to examine the roles of reviewer profile photos in the online review generation and consumption processes.

Design/methodology/approach

Data were collected via Amazon MTurk. Two experimental studies were conducted. Study 1 had a sample size of 106 respondents. In Study 1, this paper examined the role of a reviewer profile photo in the online review generation process. Study 2 had a sample size of 482 respondents. In Study 2, this paper examined the role of a reviewer profile photo in the online review consumption process under two different circumstances, namely, comprehensive and incomprehensive review text.

Findings

The findings show that reviewer profile photos play different roles when consumers generate online reviews versus when they consume reviews. In the review generation process, reviewers are more likely to upload a profile photo to improve the credibility of their reviews. On the other hand, in the review consumption process, reviewer profile photos do not contribute to an increase in the perceived review helpfulness.

Originality/value

If the readers have difficulty processing the review content, review profile photos play a critical role in determining perceived review helpfulness. This study provides both theoretical and managerial implications by indicating how reviewer profile photos play different roles in online review posting and consuming behavior.

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Article
Publication date: 19 September 2019

Juyeon Ham, Yunmo Koo and Jae-Nam Lee

To create the expected value and benefits through open data, appropriate provision and usage of data are required simultaneously. However, the level of provision and usage of open…

850

Abstract

Purpose

To create the expected value and benefits through open data, appropriate provision and usage of data are required simultaneously. However, the level of provision and usage of open data differs from country to country. Moreover, previous research on open data has only focused on either open data provision or usage. To fill the research gap, the purpose of this paper is threefold: first, to understand the current status of the provision and usage of open data; second, to identify patterns in the provision and usage of open data; and third, to provide appropriate future directions and guidelines for the transformation paths of each pattern.

Design/methodology/approach

The authors analyzed the data collected from open data portals of 13 countries that provide information on the provision and usage of open data together.

Findings

The authors identified four patterns of the provision and usage of open data, namely, availability-driven, government-driven, market-driven and interaction-driven patterns. Furthermore, three strategic paths of transformation reach a high level of open data provision and usage, namely, data provision-focused, data usage-focused and balanced transformation paths.

Originality/value

This study provides a foundation that enables researchers to build a holistic theory that can integrate fragmented and incomplete knowledge of open data and usage, particularly in the context of government.

Details

Industrial Management & Data Systems, vol. 119 no. 8
Type: Research Article
ISSN: 0263-5577

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