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Article
Publication date: 6 April 2012

Jos L.T. Blank, Bart L. van Hulst, Patrick M. Koot and Ruud van der Aa

The purpose of this paper is to focus on the efficiency of Dutch secondary schools. In particular, the size of the schools' management is benchmarked.

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Abstract

Purpose

The purpose of this paper is to focus on the efficiency of Dutch secondary schools. In particular, the size of the schools' management is benchmarked.

Design/methodology/approach

The methodology used is an advanced micro‐econometric technique called stochastic frontier analysis.

Findings

The method used is applicable for identifying the optimum allocation, in particular the size of management. The overall result is that there is no systematic over or under allocation of management in Dutch secondary schools.

Practical implications

Each school received an individual benchmark. Schools can position themselves in respect with other schools and have information on how to adjust allocation of resources.

Originality/value

The paper contributes to the discussion about the size of management costs of Dutch secondary schools. The analysis is based on state‐of‐the‐art methodologies and has not been applied to the educational process.

Details

Benchmarking: An International Journal, vol. 19 no. 2
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 20 February 2023

Cristina Fernandes, João Ferreira and Pedro Mota Veiga

The purpose of this study is use a bibliometric analysis to explore the relational nature of knowledge creation in WFM in operations. Companies live under constant pressure to…

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Abstract

Purpose

The purpose of this study is use a bibliometric analysis to explore the relational nature of knowledge creation in WFM in operations. Companies live under constant pressure to find the best ways to plan their workforce, and the workforce emangement (WFM) is one of the biggest challenges faced by managers. Relevant research on WFM in operations has been published in a several range of journals that vary in their scope and readership, and thus the academic contribution to the topic remains largely fragmented.

Design/methodology/approach

To address this gap, this review aims to map research on WFM in operations to understand where it comes from and where it is going and, therefore, provides opportunities for future work. This study combined two bibliometric approaches with manual document coding to examine the literature corpus of WFM in operations to draw a holistic picture of its different aspects.

Findings

Content and thematic analysis of the seminal studies resulted in the extraction of three key research themes: workforce cross-training, planning workforce mixed methods and individual workforce characteristics. The findings of this study further highlight the gaps in the WFM in operations literature and raise some research questions that warrant further academic investigation in the future.

Originality/value

Likewise, this study has important implications for practitioners who are likely to benefit from a holistic understanding of the different aspects of WFM in operations.

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