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This paper aims to explore the complexity and dynamics in the process of negotiation and re-negotiation of brand associations within a Vietnamese cultural context, focusing on the identity construction created through local consumption preferences. t It explores how Western brands are symbolically important in Vietnamese consumers’ self-image.

A total of 600 Vietnamese youth between 18 and 35 years living in Hanoi and Ho Chi Minh City completed the survey. A projective technique (storytelling) was applied to elicit the hidden thoughts and motivations among respondents.

Vietnamese consumers increasingly attach themselves to certain brands to affirm their desired identity. They believe in “material goods bring happiness”. The symbolic meanings of brands (which we describe around six themes) become very important in their patterns of consumption in shaping their lived experience and the way they want to communicate their self-images.

The paper’s insights can be of value to marketing and advertising professionals and to those with responsibility for consumer regulation in emerging markets.

The paper contributes to our understanding of how socio-political tensions are played out and managed in consumer culture and identifies particular contradictions which may drive future changes.

The paper reports on a study which uses a neglected method to provide the latest data on consumer culture in Vietnam and links features of consumption-based identity to the specific Vietnamese historical, political, economic and socio-cultural context.

The purpose of this paper is to discuss exploratory research into the perceptions of British Muslims towards Islamist ideological messaging to contribute to the general debate on “radicalisation”.

Four focus groups were undertaken with a mixture of Bangladeshi and Pakistani British Muslims who were shown a selection of Islamist propaganda media clips, garnered from the internet.

The paper proposess that Islamist communications focus on eliciting change in emotional states, specifically inducing the paratelic‐excitement mode, by focusing around a meta‐narrative of Muslims as a unitary grouping self‐defined as victim to Western aggression. It concludes that British Muslim respondents were unsympathetic to the Islamist ideological messaging contained in the sample of propaganda clips.

The paper provides an insight into how British Muslims might respond to Islamist communications, indicating that, while most are not susceptible to inducement of paratelic‐excitement, others are likely to be, dependent on which genre of clip is used, the messages contained therein, and who that clip is targeted at.

The purpose of this paper is to introduce a selection of papers on such subjects as: increased application of marketing to modern politics; the perceptions of its effectiveness – particularly in closely contested elections; the escalation in funding of campaigns; and the increase in international collaboration.

There has been a marked increase in the quantity and quality of research since the first EJM special issue in 1996. Political marketing is now in the mainstream of research in marketing. The themes in the earlier special issues are tabulated to provide a comparison with those in this issue. The contributions in each paper are summarised.

The paper reveals key issues for research. One is the rapid rise in influence of the internet in the political sphere, particularly in blogging and social networking, although it presents major methodological challenges. There is also a need for more studies crossing cultures and electoral systems and empirical work to establish a firm basis for key constructs and relate those to voter attitudes and behaviour.

Drawing on a number of these papers, key issues for research in political marketing going forward are identified.

The analysis of unstructured information, particularly in the form of text, has long been a technique in the armory of social scientists, who have to deal with conversational records, historical documents, unstructured interviews, and the like. Unsurprisingly, a considerable amount of methodological literature has developed on the subject. The methods of “qualitative data analysis” have now spread to areas of information analysis as diverse as market research and legal evidence analysis. Related computer techniques, from database management systems and word‐processors to specialized qualitative data analysis software, have been pressed into use. This article discusses the information processing methodology and theory assumed by computer‐based qualitative data analysis software; and, in particular, describes and analyzes the methodology of the NUDIST system developed by the authors.

This paper aims to identify the nature of creative tourism and the roles of interrelated concepts especially those of creative industries in the value creation process, by analyzing the trends in existing practices.

Based on a thorough literature review of the multidisciplinary “creative” related research, this paper provides a conceptual insight of the value creation process in creative tourism.

A conceptual framework is provided to consolidate the value creation process of a creative economy by considering the nature of creative tourism and interrelated concepts.

This study contributes to the literature because it provides a valid research base and insights for future research, based on a clear perspective that amalgamates essential information.

Creative tourism offers immense opportunities in the global context as tourists are constantly looking for new experiences and opportunities. This study provides insights for creative workforces, entrepreneurs and organizations in formulating appropriate management and marketing strategies by considering all relevant components and the roles they can play to capitalize on this opportunity.

Creative industries play a critical role in introducing new strategies in the service sector by enabling an upgrade of value-added activities to those that are currently offered, in a sustainable manner. However, studies so far have not taken into consideration the nature of the sector and have not attempted to clarify its relevance (for example, creativity, creative industries and creative workforces) in the value creation process. The study contributes to filling the gap from a conceptual perspective.

The purpose of this case study is to document the process of building a collection of works around transgender life-writing, following the identification of a significant gap in the existing collections.

This case study describes and evaluates a collection development project undertaken at Senate House Library, University of London. After evaluating four comparable case studies, guidelines were developed for acquisitions to the collection, based on subject, conservation needs and financial expense.

Twenty items were selected for the collection, dating from 1933 to 2015, including books and magazines in multiple languages. The items acquired for the collection push back against the genre’s traditional preoccupation with transition. Writers describe their experiences as a racing driver and fighter pilot (Roberta Cowell), an NGO director (A. Revathi), a Buddhist monk (Michael Dillon), a professional tennis player and ophthalmologist (Renée Richards), and a travel writer, journalist and mountaineer (Jan Morris).

Challenges included setting the scope of the collection, and questions around the cataloguing and arrangement of materials.

Items acquired for the collection entered the library separately and were processed individually by the library’s cataloguing team as they arrived. Several issues arose during this stage of the project.

To serve the needs of library users effectively, it is necessary to analyse the imbalances in collections as a routine practice.

The case study is original in focusing on a comparably small project with larger implications for the user experience and inclusivity of a library and its collections.

The paper aims to examine how employees influence their employer’s brand by applying Taylor’s (1999) six segment message strategy wheel in an employee influencer context.

The research uses a content analysis of employees’ public social media posts – including captions and images – to analyze the message strategies employees use to promote their employers.

While ego and social were popular message strategies in both the images and captions, the findings evidence the varying message strategies employees use in text-based versus image-based messages. Four “imagined audiences” of employee influencers are identified: current customers, prospective customers, current employees and prospective employees.

The research provides insight into how employees act as influencers in building their employer brand on social media.

A unique measurement tool is developed that can be used by companies and future researchers to decode employees’ online communications.

This research contributes to theory and practice in the following important ways. First, the research provides a modernization of an existing framework from an offline setting to an applied industry context in an online setting. Second, this research focuses on a subtype of social media influencer, the employee influencer, which is an underdeveloped area of research. Third, a unique measurement tool to analyze text-based and image-based social media data is developed that can be used by companies and future researchers to decode employees’ online communications.

The purpose of this paper is to explore the challenges and opportunities of collaboration in interpretive consumer research.

The paper reviews literature on research teamwork, particularly on qualitative and international projects. It also provides an account of research collaboration on an interpretive research project across four countries, involving eight researchers.

Despite the cult of individualism in academic life, most articles in leading marketing journals are now written by multi‐author teams. The process and implications of research collaboration, particularly on qualitative and international projects, have received little attention within the marketing literature. Qualitative collaborations call for another layer of reflexivity and attention to the politics and emotions of teamwork. They also require the negotiation of a social contract acceptable to the group and conducive to the emergence of different perspectives throughout the research process.

While issues surrounding the researcher‐research participant relationship are well explored in the field, this paper tackles an issue that often remains tacit in the marketing literature, namely the impact of the relationships between researchers. The paper draws on accounts of other research collaborations as well as authors' experiences, and discusses how interpersonal and cross‐cultural dynamics influence the work of interpretive research teams.