Search results

The integration of green business process management (GBPM) to the existing processes of the oil and gas companies (O&G) in the Gulf Cooperation Council (GCC) countries can lower environmental damage in the O&G sector (OGS), which causes more environmental hazards than other sectors. Studies suggest that sustainability remains a challenge for GCC O&G companies. In this context, this study assesses the following enablers and subenablers related to GBPM integration in these companies: strategy, management, people and culture, information technology, methods and governance.

Using data from a survey of 12 strategy experts from four GCC O&G companies and the analytical hierarchy process, this study prioritized the key enablers and subenablers driving GBPM.

Strategy was the highest-ranked enabler, followed by management; governance was the lowest-ranked enabler. Measuring green metrics was the highest-priority strategy enabler, and revising responsibilities and management involvement in strategy development were the highest-priority sub-enablers.

This study recommends O&G companies to invest in optimizing the existing BPM to enhance process-based decision-making, before GBPM integration. The formation of sustainability groups can bring enablers together to improve sustainability performance. Management and governments must reevaluate their commitment to sustainability while developing policies for the GCC OGS.

This study investigated which enablers and subenablers significantly affect GBPM integration in the sector; the results can support researchers and practitioners with the necessary knowledge for future developments.

This paper presents a citation-based systematic literature review in the field of sustainability management for Arab countries. The aim is to assist potential researchers in this field to identify existing themes, gaps and other relevant information necessary for the further development of the research area.

A comprehensive list of keywords has been searched in the SCOPUS database to identify all the relevant articles in the field of sustainability management in Arab countries. After applying the relevant restriction criteria, manual screening of titles, abstracts and keywords was performed to identify the final sample. The final sample consists of 410 articles published in 218 different journals by 907 authors. Bibliometrix R-tool was used to conduct a comprehensive bibliometric analysis of the selected articles.

Findings indicate a growing trend of publications on sustainability management in the generally understudied Middle East and North Africa (MENA) region. Besides publication trends, citation analysis presents citation trends, most influential journals and authors, and most cited articles on sustainability management in Arab countries. Theme identification is shown through analyses of conceptual and intellectual structures. Finally, social networks in the field are discussed.

Information presented in this paper informs interested researchers about the current state in the field, relevant sources of knowledge, important literature on the topic, relevant authors and other valuable particulars. This systematic literature review helps researchers make further valuable contributions to the field of sustainability management in Arab countries.

To the best of the authors' knowledge, this paper offers a first comprehensive citation-based systematic literature review on sustainability management in Arab countries.

The recent pandemic disrupted the way in which businesses transact with each other. In response to maintaining cleanliness in business-to-business (B2B) settings, artificial intelligence (AI)-enabled robots have been adopted as substitutes for cleaning personnel, yet their implications remain largely underexamined. This study aims to examine B2B buyer responses to cleaning information notices (human vs AI-enabled agent) placed at either the entry to the premises or the sales counter, thereby adding to the nascent literature in this line of inquiry.

Three field experiments were conducted across diverse B2B businesses (wholesalers in Studies 1–2 and a commercial business in Study 3). To achieve greater empirical rigor and generalizability, this research used diverse stimuli across different B2B settings. In addition, the results ruled out alternate explanations and shed light upon political ideology as a boundary condition. Finally, a single-paper meta-analysis confirmed H1, consolidating the established effect.

Featuring over 1,000 B2B buyers, the results show that politically liberal B2B buyers express greater preference for human over AI-performed cleaning while labor-orientated buyers are indifferent. Importantly, this effect is driven by greater relaxation associated with humans, which in turn, increases their future patronage and referral intent.

The results enrich the collective knowledge of the adoption of AI-enabled robots, reinforcing for marketing practitioners and businesses that the reliance on human-based outcomes remains a preferred touchpoint in B2B settings, particularly for liberals.

Manufacturing firms face increasing pressure to be more “greener” or environmentally friendly. Drawing upon the sustainable development (SD) theory and resource-based view, this study aims to examine the role of total quality management (TQM) and its effect on corporate SD (CSD). Also, this study focused on the mediating role of green innovation (GI).

This study used data from a time-lagged design with two waves that strengthened the hypothesized framework and used structural equation modeling to test the hypotheses.

The results showed a significant influence of TQM on CSD and GI. Also, GI positively affects CSD and fully mediates TQM and CSD relationships.

Important practical implications are integrating the quality indicators with sustainability and environmental dimensions. This study shall help the managers and policymakers in achieving their sustainability goals.

This study advances the prior literature and provides a noble approach of SD for TQM in manufacturing small and medium enterprises in an emerging country context.

The purpose of this paper is to present the results of a two-year long study carried out in order to evaluate the corrosion performance of mild steel bare bars (BB) and epoxy-coated rebar (ECR) in concrete under a simulated harsh environment of chlorides.

The blocks are subjected to Southern Exposure testing. The electrochemical impedance spectroscopy (EIS), linear polarization resistance (LPR) and Tafel plot are performed to measure the polarization resistance and corrosion current densities of these rebars. Knife-peel test was performed to assess the adhesion between epoxy and underlying steel after two years of exposure.

Mild steel BB showed a high corrosion current density of 1.24 µA/ cm² in Tafel plots and a very low polarization resistance of 4.5 kΩ cm² in LPR technique, whereas very high charge transfer resistance of 1672 and 1675 kΩ cm² is observed on ECR and ECR with controlled damage (ECRCD), through EIS technique, respectively. EIS is observed to be a suitable tool to detect the defects in epoxy coatings. After two years of immersion in 3.89 percent NaCl⁻ solution, the mild steel BB were severely corroded and a considerable weight loss was observed, whereas under heavy chloride attack, ECR showed no deterioration of epoxy coating and neither any corrosion of underlying steel. Results of this study show that the durability of reinforced concrete (RC) structures with respect to corrosion could be enhanced by using ECR, especially in harsh climatic conditions.

The corrosion performance of mild steel and ECR in concrete under a simulating splash zone environment is evaluated. EIS was used to evaluate the health of epoxy and corrosion state of underneath steel rebars. EIS was able to detect the defects in epoxy. The durability of RC structures could be enhanced in harsh climate regions by using ECR.