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The purpose of this study is to assess the current level of education qualifications of the workforce working in academic libraries in Botswana. The study also aims to determine the current and required level of continuing professional development (CPD) of librarians working in academic libraries in Botswana.

The study adopted positivist research paradigm and quantitative research design using a structured questionnaire to collect data, where survey questions were developed based on existing, tested and verified NeXus1 and NeXus2 instruments developed in Australia.

Findings revealed that majority (41 or 35.3%) of the academic workforce in Botswana had first degree professional qualification, while those with diploma qualification were 28 or 24.1%; about a quarter of respondents had obtained master’s degree qualification. Most of the CPD activities undertaken were workshops and other workplace training programmes. While about half of the total respondents had attended conferences, less than half of them had published or presented a paper, and mentoring, that should have been given a pride of place in the libraries, largely suffers near neglect. Some knowledge and skills have been acquired on the job and have beneficial impact in the service rendered.

The study seems to be the first of its type in Botswana as a thorough search of literature did not yield any result in the field. What is more, it combines the librarians in public and private universities, colleges of education and institutes of health sciences. Recommendations generated from the findings are likely to improve the services rendered and interest of the librarians in the profession.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the twenty‐second to be published in Reference Services Review, includes items in English published in 1995. After 21 years, the title of this review of the literature has been changed from “Library Orientation and Instruction” to “Library Instruction and Information Literacy,” to indicate the growing trend of moving to information skills instruction.

This case study looks at building partnerships and networking relationships that developed in the course of implementing a three-year (August 2009–August 2012) Information Literacy (IL) in Higher education project “Developing an Information Literacy Programme for Lifelong Learning for African Universities” funded by Development Partners in Higher Education (DelPHE). The process leading to the end of the project has been enriching and opened windows to various professional networking relationships and institutional cooperation within the African region and with those abroad. The contacts have opened new avenues for further research and collaboration in areas such as monitoring and evaluation of the IL programs in Higher Education (HE) institutions. The University of Botswana (UB) has benefited from these collaborative initiatives and this chapter traces the partnerships that evolved in the course of institutionalizing and embedding information literacy at UB, its participation in the DelPHE project, and how the leadership took advantage of opportunities that came along in order to augment and enrich the activities and outcomes of the project as well as promote the university’s vision and mission. The chapter concludes by highlighting some of the benefits and challenges of collaboration among institutions, organizations, and individual professionals in advancing the institutional policies, strategic plans, and interests which may be at variance and how some of these challenges can be overcome.

This study was undertaken to determine the information‐seeking behaviour and use of information resources by graduate students at the University of Botswana. The overall purpose of the study was to determine what their information requirements are and determine their awareness of library services available to them. The study collected empirical data on the information requirements of graduate students. Data were gathered from 144 students out of 223 part‐time and full‐time graduate students registered. Findings indicate that guidance in the use of library resources and services is necessary to help students meet some of their information requirements. The study found that: journals, library books and textbooks are the most popular sources of information for course work and research and that students need to be taught how to use available library resources and services. Based on these findings, it was recommended that a questionnaire on students’ ability to use information resources be prepared and administered during registration to all masters students to establish their ability to use information resources. It was also recommended that a more aggressive information marketing strategy should be developed at both subject librarian and departmental level to create awareness among graduate students on the available