Kresno Agus Hendarto, Basu Swastha Dharmmesta, B.M. Purwanto and Moira M.M. Moeliono
This study aims to investigate what consumer’s preference, as group members, to participate in boycott movement in Indonesia.
Abstract
Purposes
This study aims to investigate what consumer’s preference, as group members, to participate in boycott movement in Indonesia.
Design/methodology/approach
A mix method, qualitative (the first phase) and quantitative (the second phase), approach is used. The first phase used secondary data from media reporting interconnected themes on boycott, and the result of which was analyzed using content analysis method. Based on the results of the first phase, the authors continue with the second phase. The second phase used primary data from survey. The data were analyzed using analytical hierarchy process method.
Findings
The results showed that the primary target of boycott is the firm. The primary objective of boycott is the changing in firms’ behavior (instrumental), and the primary root cause of boycott is economy.
Originality Value
The study contributes to improve the authors’ knowledge about consumers’ preference, as group members, in their attempt to get involved in boycott movement. From the perspective of reference group theory, the study shows that consumers always compare what they do to what their groups do. Consumers also tend to be willingly persuaded if an opinion has been adopted by a group of preferred people or when they are the members. From the perspective of expectancy-value theory, the decision to present particular behaviors is the results of rational process directed to a particular objective. Behavior chosen is considered, consequences and results of an action are evaluated, and the decision is made whether or not to take any action.
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Adriana Anamaria Davidescu, Răzvan Gabriel Hapau and Eduard Mihai Manta
In recent decades, interconnections between countries have increased substantially worldwide as the process of integration and globalisation intensifies, with a positive impact in…
Abstract
In recent decades, interconnections between countries have increased substantially worldwide as the process of integration and globalisation intensifies, with a positive impact in terms of economic development, but, also with a vulnerability to external shocks, such as the financial contagion phenomenon. The analysis of this research field becomes even more relevant in the context of a new major exogenous shock, but which, this time, has different specificities, being a sanitary crisis. Thus, the chapter aims to investigate the impact of crises on capital market volatility for the period of 1995–2021, using the bibliometric analysis highlighting the dynamics of the literature and potential future research directions through a science mapping that enables investigating scientific knowledge. In order to explore the development of the research field in terms of publications, author impact, affiliated institutions and countries, citation patterns, trending topics, relationship between keywords–authors–journals, abstracts’ analysis, authors and documents clustering by coupling, multiple correspondence analysis of major research themes, keyword analysis, co-citation analysis and authors, institutions and countries collaboration analysis have been applied. Hence, almost 500 publications from Web of Science database covering the period 1995–2021 have been extracted. The empirical findings emphasise the conceptual structure, with clusters focussing mainly on long-term receivables, market efficiency, volatility, dynamic conditional correlation (DCC)-GARCH models, asymmetric effects. According to the intellectual structure of the field, Lambertides N., Zopiatis A., McAleer M. or Savva C. S. are the most representative authors for the sub-area of volatility topic; whilst Balcerzak A. P., Pietrzak M. B., Zinecker M., Meluzin T. and Faldzinski M. are the reference names for the whole spectrum of DCC-GARCH models’ topic. Jayasekera R., Lundblad C., Choundhry T., Gupta R. and Demirer R. are the authors mostly associated with asymmetric effects’ topic, whilst Thorp S., Bouchaud J. P. and Dungey M. with the quantitative finance. The Journal of Banking & Finance, the Journal of International Money and Finance and the International Review of Financial Analysis as well as Economic Modelling, Research in International Business and Finance and the International Journal of Finance & Economics are the most prolific journals in the field of capital flow and financial crises. This chapter’s main contribution is to build a structure of knowledge for the impact of crises on capital market volatility, elaborate and classify empirical research into relevant dimensions that can be used as a reference for comprehensively developing research. Finally, the bibliometric analysis results may provide insight into future research prospects. Our conclusions offer some recommendations for market practitioners and policy-making.
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Mandatory corporate social responsibility (CSR) aims to protect the long-term benefit of shareholders; therefore, this study aims to seek empirical evidence for the benefit of…
Abstract
Purpose
Mandatory corporate social responsibility (CSR) aims to protect the long-term benefit of shareholders; therefore, this study aims to seek empirical evidence for the benefit of mandatory CSR from the perspective of shareholders.
Design/methodology/approach
Consistent with the objective of this study, the long-term shareholder benefit is measured using the sustainability perspective. Companies listed on the Indonesia Stock Exchange that have at least five years of CSR implementation, as its mandate and have retroactive earnings data for minimum six years before the observation year are selected as the study’s sample.
Findings
The findings support that mandated CSR protects long-term shareholder value; there is a significant association between CSR and sustainable shareholder value. Industry profiles are an essential aspect of the association model. The results are robust through testing the association for various scenarios of time.
Research limitations/implications
This study uses a single measurement of shareholder value based only on accounting measurement. Further, due to limitations in accessing internal company data, this study relies on annual reporting information to measure CSR implementation.
Originality/value
This study is the first to provide empirical evidence of the long-term benefit of mandatory CSR from the shareholders' perspective. This study also contributes to the existing literature by evaluating the success of mandatory CSR in developing countries. Those that successfully implemented mandatory CSR can serve as a model for other developing countries interested in creating similar policies to encourage socially responsible companies.
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Corporate social responsibility (CSR) is intimately related to culture and ethics of the country in which the company is located. It is difficult to define “culture.” It is a…
Abstract
Corporate social responsibility (CSR) is intimately related to culture and ethics of the country in which the company is located. It is difficult to define “culture.” It is a combination of values, belief, and morality law in a society. Society is a group of people who follow common set of values and norms. Usually individuals in a society are bounded with specific religion. This bondage depends on nature of the religion (e.g., Christianity, Hinduism, and Islam). The norms are inherent within the values which determine such items as individual freedom, democracy, women’s freedom, social justice, and collective responsibility. Sometimes culture and religion also determine the formation and break down of nation states. India-Pakistan and Rwanda-Burundi are examples. Social structure depends on religious values and occupational system.
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Amanda Belarmino, Elizabeth A. Whalen and Renata Fernandes Guzzo
The purpose of this paper is to understand how hospitality companies can best explain controversial corporate social responsibility (CSR) activities to consumers who may not agree…
Abstract
Purpose
The purpose of this paper is to understand how hospitality companies can best explain controversial corporate social responsibility (CSR) activities to consumers who may not agree with the CSR activity. This research explores message framing through emotional and cognitive appeals to influence consumer perceptions of the Gideon Bible in USA hotel rooms. The study uses the theory of deontic justice to measure the impacts of messaging on consumer perceptions of the morality of the Gideon Bible as suicide prevention in hotels and its relation to controversial CSR initiatives.
Design/methodology/approach
The study uses an experimental study design via a self-administered survey to analyze participants’ perceptions of the placement of the Gideon Bible in hotel rooms and participants’ attitudes toward CSR initiatives based on deontic justice and religion using different message framing conditions.
Findings
Results show that religion was a major determinant of attitude towards the Gideon Bible, but the sentiment analysis also revealed that negative perceptions can be mitigated through message framing via emotional and cognitive appeals. Additionally, the cognitive appeal did impact CSR perceptions, as did identifying as Christian. Moral outrage emerged as a significant moderator for the relationships between message framing, attitudes toward the Gideon Bible and CSR.
Originality/value
This study provides an extension of deontic justice research to examine justice traits in accepting controversial CSR.
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Rokhima Rostiani and Nurul Indarti
The objective of this study is to investigate how anthropomorphic perceptions of a film festival influence volunteers’ intention to continue volunteering. Specifically, it aims to…
Abstract
Purpose
The objective of this study is to investigate how anthropomorphic perceptions of a film festival influence volunteers’ intention to continue volunteering. Specifically, it aims to understand the mediating roles of psychological proximity, psychological contract and commitment in shaping this relationship, with a focus on volunteers at film festivals in Indonesia.
Design/methodology/approach
The study employs a sequential explanatory mixed method by conducting an online survey towards volunteers and in-depth interview to selected informants. Data from 80 volunteers was analysed using partial least square structural equation modelling (PLS-SEM) to test the hypotheses. Further, in-depth interviews with 15 volunteers were also conducted and the data was analysed using content analysis to obtain deeper understanding of the phenomena.
Findings
This study found that identification provides a positive influence to volunteers’ intention to continue volunteering in a film festival. Identification is influenced by psychological proximity, which also proven to provide positive influence on psychological contract and commitment (identification and contribution). Further, this study also provides empirical evidence that psychological proximity is influenced by aspects of anthropomorphism namely moral virtue and conscious emotions.
Originality/value
This study is the first study to empirically test the anthropomorphism concept to uncover the continuance intention of film festival volunteers. Two mechanisms of anthropomorphism influence intention to continue volunteering: the indirect relationship from moral virtue to intention to continue volunteering and from conscious emotions to intention to continue volunteering.
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Andrea Pérez, Carlos López-Gutiérrez and María del Mar García de los Salmones
The purpose of this study explores the effects that media coverage of corporate social responsibility (CSR) news related to primary stakeholders (e.g. customers, employees and…
Abstract
Purpose
The purpose of this study explores the effects that media coverage of corporate social responsibility (CSR) news related to primary stakeholders (e.g. customers, employees and investors) and secondary stakeholders (e.g. community) have on the market value of companies, measured as the impact generated in the positive and negative abnormal returns for those companies.
Design/methodology/approach
Using a sample of 195 online papers published in the most important Spanish business newspaper during 2015, the authors implement an event study and a regression analysis that confirm the importance of CSR news for corporate financial goals.
Findings
The findings show that negative CSR news related to primary stakeholders such as investors and customers generate significant abnormal returns for companies that are notably larger than the abnormal returns generated by secondary stakeholders (e.g. community). Similarly, positive news related to primary stakeholders such as employees are the only positive news that affect market reactions significantly.
Originality/value
The study provides an empirical analysis that clarifies how media coverage of different types of CSR news affect the market value of companies. In doing so, the paper contributes to previous literature significantly because scant research exists that has compared the differential effects of CSR news focused on primary and secondary stakeholders. The findings are discussed under the premises of the managerial perspective of stakeholder theory.
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Anton Agus Setyawan, Bernardinus Maria Purwanto, Basu Swastha Dharmmesta and Sahid Susilo Nugroho
This paper aims to explore business relationship framework between two companies. In this research, relationship marketing and transaction cost were used as frameworks to analyze…
Abstract
Purpose
This paper aims to explore business relationship framework between two companies. In this research, relationship marketing and transaction cost were used as frameworks to analyze business relationship of two different kinds of companies in Indonesia, oil company and hypermarket. Gronroos (1994) defines relationship marketing is establishing, maintaining and enhancing relationships with customers and other partners, at a profit, so that the objectives of the parties involved are met. This is achieved by a mutual exchange and fulfillment of promises. This definition is a key to analyze the relationship of retailer and their supplier. In contrast, Williamson (1980) argued that relationship in business organization is based on their economic interest, and this approach is known as transaction cost approach. In this kind of relationship, business organizations consider cost and benefit of business relationship.
Design/methodology/approach
The design of this study is triangulation. Two approaches were used to answer the research questions. A survey involving 204 respondents was conducted. These are companies in Indonesia oil and gas and retail industries. The types of power of those companies were analyzed using descriptive statistic and paired t test. Also, case study was conducted to gain depth information of two companies, with a large number of business partners among the respondents. The design of case study is holistic case study.
Findings
The result shows that, in the oil company, the relationship between a company and their supplier is tied on a strict contract. In fact, the relationship of supplier and company in a fuel company based on transaction cost theory. In the retail company, the relationship of supplier and retailer based on trust, commitment and satisfaction. Those three construct are the foundation of relationship marketing. Companies in those two industries tend to use non-coercive power to influence their business partners.
Originality/value
This study analyzes type of business relationship in industries in emerging markets. It also discusses type of influence strategy used by companies to control their business partners to gain mutual benefit.
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This paper aims to enrich the scholarly discourse on learning within small social entrepreneurial organisations by examining how leadership can facilitate conditions conducive to…
Abstract
Purpose
This paper aims to enrich the scholarly discourse on learning within small social entrepreneurial organisations by examining how leadership can facilitate conditions conducive to collective learning during crises.
Design/methodology/approach
A longitudinal single-case study was conducted on a social entrepreneurial organisation in Sweden, operating within the integration field. The study involved comprehensive interviews and observations. Using a longitudinal approach facilitated an in-depth analysis of the organisation’s development over time.
Findings
The findings underscore that shifts in leadership can significantly influence collective learning. Specifically, the results suggest that establishing trust between the CEO and team members is a pivotal factor in cultivating conditions for collective learning and fostering the related processes, which persisted even during the pandemic. This trust catalysed inclusive and interactive actions that encouraged team members’ participation in day-to-day decision-making and strategic planning. Consequently, the organisation successfully leveraged its diverse knowledge resources, promoting knowledge sharing and experience exchange, crucial components of successful collective learning.
Research limitations/implications
This paper advocates for a departure from conventional leadership perspectives, proposing that a focus on team–leader relationships – a form of leadership in practice – can offer valuable insights into cultivating collective learning. This approach underscores the significance of collaboration and engagement among team members in promoting collective learning and accentuates the role of leadership in creating these conditions.
Practical implications
The examples provided on structuring, organising and leading virtual meetings could offer valuable insights for leaders. With the increasing adoption of hybrid workplaces combining remote and office environments, communication challenges within teams may arise. Therefore, these examples can aid leaders in formulating effective communication strategies that bridge the gap between remote and in-person team members, ensuring that everyone stays informed and engaged.
Originality/value
This study seized a unique opportunity to explore how leadership can create favourable conditions for collective learning during crises by collecting data both before and during the Covid-19 pandemic.
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Astrid Rudyanto and Kashan Pirzada
The purpose of this study is to examine the moderating effect of sustainability reporting on the relationship between tax avoidance and firm value. This study also examines the…
Abstract
Purpose
The purpose of this study is to examine the moderating effect of sustainability reporting on the relationship between tax avoidance and firm value. This study also examines the moderating effect of sustainability reporting in both environmentally sensitive firms and non-environmentally sensitive firms.
Design/methodology/approach
This research uses moderated panel regression with 596 observations and 734 observations for cash effective tax rate (ETR) and generally accepted accounting principles effective tax rate (GAAP ETR) of firms listed on the Indonesian Stock Exchange between 2014 and 2016. Tax avoidance is measured by both cash ETR and GAAP ETR.
Findings
This paper shows that sustainability reporting moderates the relationship between tax avoidance (GAAP ETR) and firm value. The results show that GAAP ETR has a negative association with firm value in non-environmentally sensitive firms and a positive association with firm value in environmentally sensitive firms. Consequently, the sustainability report alters only the effect of GAAP ETR on firm value in non-environmentally sensitive firms. The results imply that, unlike environmentally sensitive firms, non-environmentally sensitive firms need sustainability reporting to reduce the reputational costs of tax avoidance.
Originality/value
How shareholders view tax avoidance remains unclear; research on this topic often fails to produce a uniform result. The present research fills this gap by using the existence of sustainability reporting as proof of companies’ ethical motivations to moderate the association of tax avoidance and firm value, which has not been discussed in previous research.