Search results

1 – 10 of 80
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 23 January 2009

B. Jadoon, D. Tucker, V. Miller, V. Rai and B. White

The aim of this paper is to examine an audit to assess compliance with the national standards for intimate examination and to identify areas where changes are required to improve…

549

Abstract

Purpose

The aim of this paper is to examine an audit to assess compliance with the national standards for intimate examination and to identify areas where changes are required to improve the quality of patient's care.

Design/methodology/approach

A patient‐based questionnaire was designed. The total numbers of clinics analyzed were 16. All the new patients, who had vaginal examinations, were asked to complete the semi‐anonymous questionnaire after their consultation. These questionnaires were designed on the basis of RCOG and GMC standards for the intimate examination.

Findings

The overall response rate was 50 per cent. Only 27 patients (36 per cent) received the offer for a chaperone. Of the total 75 patients, 40 (53 per cent) patients have received the chaperone without an offer. The remaining eight patients (11 per cent), neither had the chaperone offered nor had one present at the time of examination. The presence of a chaperone was recorded for only 47 (62 per cent) patients.

Practical implications

It is recommended that all patients undergoing an intimate examination should be given a choice of having a chaperone after adequate explanation irrespective of the gender of the gynaecologist. The documentation regarding chaperones can be improved by increasing the awareness of its use among clinical staff through regular audits. The pre‐printed chaperone tick box as a part of history/examination sheet is recommended.

Originality/value

This audit is different from previous audits in terms of its setting in secondary care. The majority of audits with a chaperone have been performed in a primary care setting. Its application has not been studied in secondary care settings before.

Details

Clinical Governance: An International Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1477-7274

Keywords

Access Restricted. View access options
Article
Publication date: 19 April 2023

Dana Indra Sensuse, Deden Sumirat Hidayat and Ima Zanu Setyaningrum

The application of knowledge management (KM) in government agencies is one strategy to deal with government problems effectively and efficiently. This study aims to identify KM…

379

Abstract

Purpose

The application of knowledge management (KM) in government agencies is one strategy to deal with government problems effectively and efficiently. This study aims to identify KM readiness critical success factors (CSFs), measure the level of readiness for KM implementation, identify improvement initiatives and develop KM readiness models for government agencies. This model plays a role in the implementation of KM successful.

Design/methodology/approach

The level of readiness is obtained by calculating the factor weights of the opinions of experts using the entropy method. The readiness value is calculated from the results of the questionnaire with average descriptive statistics. The method for analysis of improvement initiatives adopts the Asian Productivity Organization framework. The model was developed based on a systems approach and expert validation.

Findings

Reliability testing with a Cronbach’s alpha value for entropy is 0.861 and the questionnaire is 0.920. The result of measuring KM readiness in government agencies is 75.29% which is at level 3 (ready/needs improvement). The improvement in the level of readiness is divided into two parts: increasing the value of factors that are still less than ready (75%) and increasing the value of all factors to level 4 (84%). The model consists of three main sections: input (KMCSFs), process (KM readiness) and output (KM implementation).

Research limitations/implications

The first suggestion is that the sample of employees used in this study is still in limited quantities, that is, 50% of the total population. The second limitation is determining KMCSFs. According to experts, combining this study with factor search and correlation computations would make it more complete. The expert’s advice aims to obtain factors that can be truly tested both subjectively and objectively. Finally, regarding literature selection for future research, it is recommended to use a systematic literature review such as the preferred reporting items for systematic reviews and meta-analyses and Kitchenham procedures.

Practical implications

The management must also prioritize KMCSF according to its level and make KMCSF a key performance indicator. For example, at the priority level, active leadership in KM is the leading performance indicator of a leader. Then at the second priority level, management can make a culture of sharing an indicator of employee performance through a gamification program. The last point that management must pay attention to in implementing all of these recommendations is to collaborate with relevant stakeholders, for example, those authorized to draft regulations and develop human resources.

Originality/value

This study proposes a novel comprehensive framework to measure and improve KM implementation readiness in government agencies. This study also proposes a KMCSF and novel KM readiness model with its improvement initiatives through this framework.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

Access Restricted. View access options
Article
Publication date: 23 September 2013

B.T. Sampath Kumar and G.T. Kumar

The purpose of this paper is to examine the use of various search engines and meta search engines by Indian academics for retrieving information on the web. It also aims to know…

1359

Abstract

Purpose

The purpose of this paper is to examine the use of various search engines and meta search engines by Indian academics for retrieving information on the web. It also aims to know whether the academics use search strategy of various search engines for retrieval of information or not, and how the Indian academics learn the various search strategies for using search engines.

Design/methodology/approach

The data collection instruments used for this study were a questionnaire and follow-up interviews with students and faculty members. The questionnaire consisted of various questions which were designed to elicit the use of search engines, search strategies and method of leaning the search strategies of search engines. A total of 450 questionnaires were distributed, out of which 300 duly filled copies were returned, constituting a 66.66 percent response rate. The data thus collected were analysed with the help of the SPSS (version 19.0) statistical package to present the findings in percentage and test the formulated hypothesis.

Findings

The findings of the survey show that the majority of the respondents most frequently used Google (91.93 percent) and Yahoo (43.85 percent) while Dogpile and Ixquick (35.78 percent each) were less frequently used by the respondents. 65.26 percent of respondents used the search strategy for retrieving information. The study also shows that there is a significant relationship between the respondent's profession and use of search engines (p=0.018) as well use search strategies of search engines (p=0.028). Method of learning the search strategies of search engines is also associated with the respondent's profession (p=0.008).

Originality/value

The results of this study have clear implications for information literacy instruction in the context of search engines. The study recommends that there is a need to conduct intensive training for students and faculty members in order for them to acquire the essential search strategies for effective information retrieval. The findings of the study will be helpful to concerned authorities to enhance the effective and efficient use of search engines by the respondents.

Details

Program, vol. 47 no. 4
Type: Research Article
ISSN: 0033-0337

Keywords

Access Restricted. View access options
Article
Publication date: 8 October 2018

Yasser Moustafa Shehawy, Ahmed Elbaz and Gomaa M. Agag

The importance of employees’ job embeddedness perception in the airline companies has not been given the required attention. To recognise the role of frontline employees’…

1711

Abstract

Purpose

The importance of employees’ job embeddedness perception in the airline companies has not been given the required attention. To recognise the role of frontline employees’ perception regarding job embeddedness, the present research aims to develop and investigate a model that examines the determinants and consequences of employees’ job embeddedness in airline industry. The current study also aims to enrich the literature on human resources in the fields of transportation service management as the lifeblood of tourism industry as a related service industry by providing a comprehensive framework and measurement scale regarding the social exchange theory.

Design/methodology/approach

The study used a survey among a sample representative of frontline employees operating in Egyptian airline industry across Egypt. In total, 870 questionnaires were collected and analysed using structural equation modelling using WarpPLS 6.0.

Findings

The results indicate that both supervisors’ support and employees’ advocacy have a significant effect on job embeddedness. In addition, it found out that job embeddedness has a significant effect on organisational commitment and employees’ intention to leave.

Research limitations/implications

This paper is conceptual in nature regarding the social exchange theory in service related industries such as airlines and tourism.

Practical implications

The authors intend to use these considerations as a basis for future research implications for tourism small- and medium-sized enterprises in the Middle-Eastern and North-African region.

Social implications

This paper contributes to the literature on social exchange theory by measuring factors affecting employees’ job embeddedness in the Egyptian airline industry, notably its related human resources as a service industry.

Originality/value

This study developed and empirically tested a comprehensive model of job embeddedness with its drivers and evaluated its impact on both organisational commitment and intention to leave. Such findings hold important implications for tourism small- and medium-sized enterprises in the Middle-Eastern and North-African region.

Details

Tourism Review, vol. 73 no. 4
Type: Research Article
ISSN: 1660-5373

Keywords

Access Restricted. View access options
Article
Publication date: 20 September 2022

Jian Zheng, Renjing Liu, Ru Zhang and Hao Xu

In the context of virtual brand communities (VBCs), based on self-determination theory and organizational binary learning (OBL) theory, this study investigates the direct and…

553

Abstract

Purpose

In the context of virtual brand communities (VBCs), based on self-determination theory and organizational binary learning (OBL) theory, this study investigates the direct and indirect effects of various dimensions of consumer participation (CP) on firm innovation performance (FIP) and the mediating role of OBL. By introducing the perspective of knowledge absorptive capacity (KAC), this study examines the moderating effect of KAC on the relationship between OBL and TIP.

Design/methodology/approach

In this study, 751 samples are collected from Chinese firms, and stratified adjusted regression analysis is used to conduct empirical tests.

Findings

Information provision or co-creation directly affects FIP; the latter is more significant than the former, while social interaction does not directly affect FIP. Exploitative or exploratory learning plays a mediating role in the relationship between information provision or co-creation and FIP. In contrast, exploratory learning plays a mediating role in the relationship between social interaction and FIP. KAC has a positive moderating effect on the relationship between exploitative learning or exploratory learning and FIP. When the firm has a low KAC, the improvement of FIP through exploratory learning is slight.

Originality/value

In VBCs, this study tries to divide the dimensions of CP. It also clarifies the mediating effect of OBL on CP and FIP. In addition, it explores the moderating effect of KAC on OBL and FIP. The conclusions of this study provide theoretical support and practical inspiration for firms to use VBCs to improve FIP.

Details

European Journal of Innovation Management, vol. 27 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Access Restricted. View access options
Article
Publication date: 4 January 2016

Nazir Ahmad Bhat and Shabir A Ganaie

The purpose of this paper is to identify the most popular places, gadgets, searching tools and techniques adopted by users of Dr Y.S. Parmar University of Horticulture and…

905

Abstract

Purpose

The purpose of this paper is to identify the most popular places, gadgets, searching tools and techniques adopted by users of Dr Y.S. Parmar University of Horticulture and Forestry (DYSPUH & F), Nauni, Solan, Himachal Pradesh, while searching electronic information resources (EIRs).

Design/methodology/approach

A survey was conducted with the help of a structured questionnaire used as a data collection tool.

Findings

It is found that department/office chamber (42 per cent), hostel (29 per cent) and home (26 per cent) prove to be the most popular places of access. Majority of users use laptops to access and read EIRs. Among all popular platforms, users of DYSPUH & F library prefer to use “search engines”, and “Google” proves to be the number one search engine. Majority of users search the information through “title” followed by “keywords/subject terms”. The users are not yet well-versed with most of the advanced search techniques, as less than half of them are able to use only Boolean operators, and less than 10 per cent of them claim to know other search techniques. Majority of users have learnt to use information search and retrieval skills through self-study.

Research limitations/implications

Only one agricultural university of northern India was surveyed; hence, the results cannot be generalised for the entire northern region of the country.

Practical implications

The findings will help the library authorities to see what are the prime areas of concern so far as the search discourse and accessibility of e-resources is concerned.

Originality/value

No such survey has been conducted in the University till date.

Details

Collection Building, vol. 35 no. 1
Type: Research Article
ISSN: 0160-4953

Keywords

Access Restricted. View access options
Article
Publication date: 24 March 2021

Azra Rafique, Kanwal Ameen and Alia Arshad

The purpose of this study is to examine the evidence-based use patterns of Higher Education Commission (HEC) subscribed e-books databases by the academic community at institutions…

845

Abstract

Purpose

The purpose of this study is to examine the evidence-based use patterns of Higher Education Commission (HEC) subscribed e-books databases by the academic community at institutions of higher education in Pakistan. The study also investigates the differences in usage based on points of access, scholarly disciplines and gender of users.

Design/methodology/approach

A transaction log analysis (TLA) method was used to explore the use patterns of HEC e-books databases at the University of the Punjab, utilizing the SAWMILL analytical software and MS Excel.

Findings

The results of the study showed that the use of e-books was at a growing stage at the university. Male boarding students of the university were more active users of e-books as compared to their female counterparts. The Central Library of the University of the Punjab, the Department of Zoology and the Institute of Communication Studies were the most frequently used access points for the e-book users, and the Faculties of Sciences, Life Sciences, Economics and Management Sciences had the most active e-book readers. Furthermore, it was found that the HEC e-books databases were only being used during the four months of summer vacations at the university.

Research limitations/implications

The study provides only descriptive use frequencies rather than a deep log analysis of e-books usage.

Practical implications

This research provides important practical implications for examining the evidence-based use patterns of e-books databases' users at the higher educational level. The research suggests that HEC should maintain subscriptions of the most required e-books databases and that the information professionals should conduct orientations and information literacy programs to enhance the utilization of these subscribed databases among female boarder students and those faculties where they were being used less frequently.

Originality/value

The study is the second part of the first phase of a Ph.D. project. This is the first large scale study conducted in a developing country which reports the close to actual, approximate use patterns of e-books based on raw transaction logs of local cache servers at the higher academic level.

Details

Library Hi Tech, vol. 41 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Access Restricted. View access options
Article
Publication date: 14 May 2020

Tariq Umar

The Gulf Cooperation Council member countries not only generate the highest quantity of municipal solid waste (MSW) per capita when compared globally, but also in most of these…

500

Abstract

Purpose

The Gulf Cooperation Council member countries not only generate the highest quantity of municipal solid waste (MSW) per capita when compared globally, but also in most of these countries, such waste is just dumped at different landfill stations. In Oman, the total quantity of MSW stood at 2.0 million tons per year. The emission from this waste is estimated at 2,181,034 tons/year (carbon dioxide equivalent). This article attempts to develop frameworks that considered landfilling, composting and recycling of MSW.

Design/methodology/approach

To know the composition of the municipal solid waste in Oman, a quantitative research method was employed. The greenhouse gas (GHG) emissions from MSWM in this study focus on three major gases, CO2, CH4 and N2O. The Intergovernmental Panel on Climate Change (IPCC) 2006 model is used to calculate GHG emissions from landfills and composting (IPCC, 2006). Four frameworks – baseline F0, framework F1, framework F2 and framework F3 – are outlined in this paper. The F0 represents the current situation of the MSW in which most of the waste goes to landfills and dumpsites. In F1, improved MSW collection service and landfilling are incorporated and open burning is restricted. The F2 considered landfilling and composting, while F3 is based on landfilling, composting and recycling.

Findings

The framework F2, which proposes the composting process for the organic waste which normally goes to landfills, results in the reduction of emissions by 40% as compared to landfill practice. Similarly, the samples of MSW collected in Oman show a good amount of recycling waste. The framework F3, which considers the landfill, composting and recycling, reduced the total GHG emissions from 2,181,034 tons/year to 1,427,998 tons/year (carbon dioxide equivalent), representing a total reduction of 35% in emissions.

Research limitations/implications

Different values such as CH4 correction factor, the fraction of degradable organic carbon and the fraction of DOC used to determine the GHG emissions from MSW considering landfilling, composting and recycling based on the IPPC model and existing literature review. The actual determination of these values based on the Oman conditions may result in more accurate emissions from MSW in Oman.

Practical implications

Different frameworks suggested in this research have different practical implications; however, the final framework F3, which produces fewer emissions, required a material recovery facility to recycle the MSW in Oman. For framework F3, it is important that the residents in Oman have enough knowledge and willingness to do the waste segregation at the household level. Apparently, such knowledge and willingness need to be determined through a separate study.

Originality/value

The frameworks F2 and F3 are considered to be more suitable solutions compared to the current practices for Oman and other gulf countries to reduce its per capita emissions from MSW and protect its local environment. There is a potential for further work that needs to explore the possible solutions to implement the suggested frameworks.

Details

Management of Environmental Quality: An International Journal, vol. 31 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Access Restricted. View access options
Article
Publication date: 26 February 2019

Abdullah Maitlo, Nisreen Ameen, Hamid Reza Peikari and Mahmood Shah

Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating…

2459

Abstract

Purpose

Knowledge-sharing (KS) for preventing identity theft has become a major challenge for organisations. The purpose of this paper is to fill a gap in the literature by investigating barriers to effective KS in preventing identity theft in online retail organisations.

Design/methodology/approach

A framework was proposed based on a reconceptualisation and extension of the KS enablers framework (Chong et al., 2011). A qualitative case study research method was used for the data collection. In total, 34 semi-structured interviews were conducted in three online retail organisations in the UK.

Findings

The findings suggest that the major barriers to effective KS for preventing identify theft in online retail organisations are: lack of leadership support; lack of employee willingness to share knowledge; lack of employee awareness of KS; inadequate learning opportunities; lack of trust in colleagues; insufficient information-sourcing opportunities and information and communications technology infrastructure; a weak KS culture; lack of feedback on performance; and lack of job rotation.

Practical implications

The research provides solutions for removing existing barriers to KS in preventing identity theft. This is important to reduce the number of cases of identity theft in the UK.

Originality/value

This research extends knowledge of KS in a new context: preventing identity theft in online retail organisations. The proposed framework extends the KS enablers framework by identifying major barriers to KS in the context of preventing identity theft.

Details

Information Technology & People, vol. 32 no. 5
Type: Research Article
ISSN: 0959-3845

Keywords

Access Restricted. View access options
Article
Publication date: 8 August 2016

Abiha Zahra and Muhammad Zafar Iqbal Jadoon

The purpose of this paper is to examine the relationship between structural arrangements of public agencies of Pakistan and their autonomy.

600

Abstract

Purpose

The purpose of this paper is to examine the relationship between structural arrangements of public agencies of Pakistan and their autonomy.

Design/methodology/approach

Data were collected through a questionnaire using the key informant approach from 70 public agencies of Pakistan. Hypotheses were drawn from the structural instrumental perspective to examine the relation between structure and autonomy. In order to test the hypotheses, multivariate regression analysis was performed on the data.

Findings

The research highlights that out of the three major structural dimensions, horizontal specialization, vertical specialization and governing board, only governing board is seen to affect the human resource management dimension of autonomy while vertical specialization is related to financial management autonomy. None of the three hypotheses were completely supported. The divergence of the results from the structural instrumental perspective points to other factors related to agencies including administrative culture and context of state that matter in delegation of autonomy to the agencies by the government.

Originality/value

This paper contributes to an on-going debate on globalization of public management reforms with emphasis on structural instrumental explanation of the agencification in developing countries.

Details

International Journal of Public Sector Management, vol. 29 no. 6
Type: Research Article
ISSN: 0951-3558

Keywords

1 – 10 of 80
Per page
102050