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The purpose of this study is to collaborate with environmental engineering and management making an effort to provide evidence for the irresponsible behavior of small business set up in north India with special reference to Aligarh City. Corporates have huge accountability for sustainable development, and they cannot overlook the major responsibilities which are lying on their shoulders. CSR is related to the concept of “doing good” but, beyond “doing good” businesses have the responsibility for “avoiding bad” to avoid corporate social irresponsibility (CSI), such as damaging the environment by polluting land, water and air, cheating customers, violating human rights, or doing any unethical practices.

In this study, random groundwater samples were collected from “Aligarh Nagar Nigam” installed hand pumps from industrial influence areas of Aligarh during the month of October and November 2017. These samples were collected nearby small-scale metal plating industries plants. The samples analyzed by the Atomic Absorption Spectrometer (AAS) Perkin Elmer PinAAcle 900 F, for Fe, Mn, Pb, Zn, Cu and Cr (Jahromi et al., 2007; Chen and Teo, 2001; Bidari et al., 2007; Land and Hoops, 1973; de Oliveira et al., 2016; Akoto et al., 2016). In addition, some other parameters also taken in this study and the results obtained are compared with the World Health Organization (WHO) and Bureau of Indian Standard (BIS).

These results of the study revealed that the penetration of heavy metals like Cr, Pb, Cu, Zn, Fe and Mn into the soil is found much higher than the permissible limit stated by the government. The concentrations of metals in groundwater found to be within limits, but some metals are exceeding the standard limits in few samples. Concentrations of these heavy metals Cr>Cu>Pb>Fe>Mn are exceeding standard limits, Zn found within permissible limits as per WHO and BIS standard. This result proves to be a means to an end for an irresponsible behavior toward the society and environment which leads to serious health and environmental hazards.

The results are beneficial for data generation on various quality parameters of groundwater. The results of this study help in proper decision-making by concerned authorities to prevent, reduce toxic levels and begin to take steps for making water fit for drinking and other purposes. The research is limited in Aligarh City and other cities are like Kanpur, Noida and Ghaziabad are also tested by taking samples of water, as these cities are extensively captured by SME’s and large scale industries.

The results of this study have several implications for both governmental and non-governmental practice and policy development. As society expects positive attitudes of the businesses toward CSR activities and concern about the environment, businesses, institutions and governments should pay more attention to promote the initiative of environment safety to intensify their public concern. The small business unit must know about the serious health hazards of discharging the waste water in the open and therefore regular checking of heavy metal contamination in the groundwater in these areas is needed and use of contaminated water must be prevented to lessen the health risk caused by using the metal contaminated groundwater. The small-scale industries should follow the guidelines for proper disposal of wastewater discharge. The water treatment technology should involve and take possible steps to remove heavy metals contamination.

This study provides real data to municipality and other government offices which can be used as a benchmark to plan strict policy to prohibit the open discharge of wastewater by industries.

Digital skills change management skills problem solving skills.

Al-Rumman Pharma is headquartered in Dubai, is an integrated international pharmaceutical company providing a wide range of pharmaceutical solutions to manufacture high quality and affordable generic medicines. It holds credibility amongst healthcare professionals and patients, across the Middle East and North African (MENA) markets. Their quality assurance is fostered by high levels of reliability and order fulfillment, which differentiates them from their competitors. Recently, they have been facing technology fatigue meant as an organization suffering from overwhelming options and choices in technology, this contributes to turbulent and confused states of mind when considering technology adaptation. This case evolves specifically from a procurement perspective, the pressure of high expectation and severe compliance clauses from key suppliers, particularly large corporations with monopolies in supplies who have the tendency to dominate and dictate terms to the small and medium enterprises (SMEs). For example, forcing SME’s to adopt specific technological frameworks to be trade partners. Another conflict is that while the SME’s do value the contribution of the procurement function, the shift from tactical to strategic mindset is not robust enough. Is this a dilemma? Ms Mary buyer at Al-Rumman Pharma, which is SME in operation, is facing challenges from key suppliers because of her tactical buying approach and adoption of multiple technological frameworks from various key suppliers, which are neither integrated nor compatible with each other. Her transition from traditional buying to a more strategic sourcing approach is what the need of the hour is. Prior information technology role was more as support at Al-Rumman Pharma and Chief Executive Officer Dr Mubeen Ahmad Khan did technology adopted decisions in isolation but today the company needs an integrative approach with forward thinking and also kept the legacy intact. Resistance to change was very inevitable once it was integrated.

This case has been particularly focused on undergraduates in the final semester of management courses, as well as masters level students specializing in supply chain and operation management courses. It is also for practitioner procurement and supply chain managers going for various supply chain management related certification courses. Students who have studied procurement management are most suitable to accomplish this case study. Executives pursuing a business program are also recommended to study this case.

Teaching Notes are available for educators only.

CSS 9: Operations and logistics.

Managerial effectiveness is considered as an essential element for sustainable development and competitive advantage for organisations, and its core conceptualisation revolves around the capability of management to manage self, subordinates and relationships. However, very few research addressed this important phenomenon; this study aims to fill this gap by investigating the mediating role of Islamic work ethics between leadership styles and managerial effectiveness.

Data collection was done through a structured questionnaire, and the hypothesized relationships were tested with the help of SmartPLS.

Results of the statistical analysis showed that transformational and transactional leadership styles are positively associated with managerial effectiveness. Also, Islamic work ethics mediated the association between transactional leadership and managerial effectiveness, and however, no mediation effect of Islamic work ethics was found in the relationship of transformational leadership and managerial effectiveness

Although volumes of research have been conducted into the nature of management and leadership over the past 50 years or so, there have been significant shortcomings in terms of little attention having been given to the issue of managerial effectiveness, lack of generalizability of findings and lack of relevance and utility; thus, this study contributed to human resource management literature by providing a macro-level model to measure managerial effectiveness.

Purpose: This chapter examines the role of corporate social responsibility (CSR) in tourism operations, focusing on its influence on financial performance, social well-being, and environmental sustainability. This chapter aims to fill gaps in the literature by investigating the relationship between CSR dimensions and financial performance in tourism organizations, as well as the social and environmental impacts of integrating CSR principles into tourism operations.

Design/methodology/approach: This chapter employs a comprehensive literature review to explore the historical background of CSR, its conceptual framework, and its application in the tourism industry. It examines the various dimensions of CSR and their potential effects on financial performance, social well-being, and environmental sustainability in tourism operations.

Findings: The findings suggest that CSR initiatives in tourism operations can lead to improved financial performance through factors such as increased sales, cost savings, and enhanced market value. Furthermore, CSR practices contribute to social well-being by creating job opportunities, supporting local communities, and preserving cultural heritage. Additionally, CSR activities promote environmental sustainability by reducing resource consumption, conserving biodiversity, and mitigating the negative impacts of tourism on ecosystems.

Originality/value: This chapter contributes to the literature by providing insights into the relationship between CSR and financial performance in tourism organizations, as well as the social and environmental impacts of CSR integration in the tourism industry. The findings highlight the importance of incorporating CSR principles into tourism operations to promote sustainable development and responsible tourism practices.

The purpose of this study was to see the impact of increased out-of-pocket expenditure oh health care exerting budget pressure on households, which leads to change in dietary consumption.

It was a hospital-based cross-sectional study comprising 414 patients with a chronic or major illness attending a large tertiary care public hospital at Delhi, India. Each patient represented a household with total number of family members of 2,550 in the study. Questionnaire was used to gather data on factors responsible for changes in consumption of 12 major food items.

Moderate decrease in food consumption of a household after major illness is associated with: rural residence (p < 0.001), decrease in savings (p < 0.001), more number of household items sold (p < 0.001), education of the children affected (p < 0.001), upper socio-economic status (SES) (p < 0.001) and children started working after illness in family (p = 0.043). In addition to decrease in food items, there was also deterioration in quality of food preparation. More than 80% of the families did not change the intake of cereals (rice and wheat), pulses and sugar. Food items that were decreased by most families were fruits, followed by milk and its products, vegetables, meat and egg, oils and ghee.

This study is a subset of other two studies previously published. The authors had not been able to cover this aspect fully in those two studies but understood the importance of impact of expenditure on illness on food consumption. The authors studied change in food consumption pattern (not amount) in subjects after illness. The impact of weather changes in food consumption on the impacted nutritional status of family has not been studied. The authors only collected cross-sectional, observational data and recall bias cannot be completely ruled out and corrected. With such data, only associations could be concluded, not causality. The illness condition of a household was measured by presence of chronic disease and inpatient treatment. Such measures did not take into account the types of illness and number of episodes. Data of this study cannot capture whether food intake of family prior to illness was sufficient/in excess/deficient. The Kuppuswamy scale, mostly used in urban and peri-urban settings, was also used for rural subjects in the study, which might have resulted in impaired capture of rural SES. The authors did not assess whether families were allocated food grains by schemes like public distribution system, which might have resulted in biased decrease in food consumption. Questionnaire used was not validated.

This study demonstrates the various factors that act as barriers to proper food consumption, including non-financial factors. The policy of user fee in government is hitting poorer section, and equity and access to health are compromised. Health expenditure should be increased by public sector policies to implement uniform healthcare. There is need for more studies to identify measures that could be put in place when designing policies and interventions for the uniform distribution of benefits.

The policy of user fee in government is hitting poorer section, and equity and access to health are compromised. Health expenditure should be increased by public-sector policies to implement uniform healthcare.

Major or chronic illness affects money acquisition and priorities of expenditure, resulting in deterioration in quality of food consumption and by a household.

This study aims to investigate mustahiq business success using a newly developed index called asnaf muslimpreneur success index (AMSi).

Following Abu Zaharah theory of al-Maqasid al-Shariah, the authors developed the AMSi through literature analyses and expert judges involving three Shariah scholars for improved extensions and applications. Subsequently, the authors conducted the actual survey, which included 17 mustahiq who had been assisted by the zakat institution in running their small and halal businesses in Sabah, Malaysia.

Using the AMSi, the success of asnaf businesses was in the moderate index, implying the success meets the index score of more than 50%. All indexes capturing asnafs’ business experience, asnafs’ business justice, asnafs’ well-being and asnafs’ financial wisdom were greater than the threshold value of 0.5 or 50%, implying that the interaction of the battery items involved in those variables resulted in satisfactory results, indicating that they are relevant and essential in gauging the asnafs’ success level in the development business programme.

The results obtained were at the exploratory level, and for that, more studies related are expected to be conducted in the future, where the coverage of the respondents used is larger to extend the findings, at least.

The results obtained can become a yardstick to gauge the success of asnaf muslimpreneurs in Sabah, East Malaysia.

This study introduces new measures of asnaf muslimpreneur success model, where mustahiq business is brought into play.

The purpose of this paper is to examine the Sisko fluid model over a stretching cylinder with heat transfer and magnetohydrodynamics.

The boundary layer approach is employed to simplify the governing equations. Suitable similarity transformations are used to transform the governing partial differential equations into ordinary differential equations. In order to solve this system of ordinary differential equations numerically, shooting method in conjunction with Runge-Kutta-Fehlberg method is used.

The effects of physical parameters involved in velocity and temperature profiles are shown through graphs. It is observed that Sisko fluid parameter and curvature parameter enhances fluid velocity while motion of fluid is retarded by increasing magnetic field strength. Additionally temperature of fluid raise with curvature parameter while it fall down for larger values of Prandtl number. Skin friction coefficient and Nusselt number are computed and presented in graphs and tables for further analysis. It can be seen that curvature parameter increases both skin friction and Nusselt number while magnetic field and Prandtl number decayed skin friction and Nusselt number, respectively. Also Sisko parameter enlarges skin friction coefficient. The accuracy of solution is verified by comparing it with existing literature.

The computed results are interested for industrial and engineering processes, especially in cooling of nuclear reactors.

The purpose of current flow configuration is to spotlights the thermophysical aspects of magnetohydrodynamics (MHD) viscoinelastic fluid flow over a stretching surface.

The fluid momentum problem is mathematically formulated by using the Prandtl–Eyring constitutive law. Also, the non-Fourier heat flux model is considered to disclose the heat transfer characteristics. The governing problem contains the nonlinear partial differential equations with appropriate boundary conditions. To facilitate the computation process, the governing problem is transmuted into dimensionless form via appropriate group of scaling transforms. The numerical technique shooting method is used to solve dimensionless boundary value problem.

The expressions for dimensionless velocity and temperature are found and investigated under different parametric conditions. The important features of fluid flow near the wall, i.e. wall friction factor and wall heat flux, are deliberated by altering the pertinent parameters. The impacts of governing parameters are highlighted in graphical as well as tabular manner against focused physical quantities (velocity, temperature, wall friction factor and wall heat flux). A comparison is presented to justify the computed results, it can be noticed that present results have quite resemblance with previous literature which led to confidence on the present computations.

The computed results are quite useful for researchers working in theoretical physics. Additionally, computed results are very useful in industry and daily-use processes.

Brand image remains a “nebulous” construct with very few frameworks dedicated to understanding the process of uncovering brand image. This is supported by explicit calls for greater clarity on how to examine brand image, particularly in different settings. Political branding is one setting that has received some attention, however, research has focused on “party” political brands and neglected “non-party” brands (independent candidates). Therefore, this study aims to examine how young citizens interpret independent non-party brands through the theoretical lens of brand image in the context of Guernsey and develop a systematic brand image framework that provides greater clarity to this topic area.

A qualitative interpretivist approach using focus group discussions was adopted to investigate the phenomenon from the perspective of young voters 18–24 years of age. Focus group discussions ceased upon reaching theoretical saturation and a six-staged thematic analytical strategy was adopted to analyse the findings.

This study revealed deep insight into the political brand image of non-party brands from the perspective of young voters in an under-explored context. More specifically, this study uncovered that Guernsey’s political brands were seen as “accessible”; however, there was little differentiation, identification and connection between young voters and politicians. Further, this study uncovered a series of opportunities for strategists such as the desire for a younger generational view and younger representation in the Guernsey Parliament and greater clarity, distinction and authenticity related to political brand image.

This study addresses explicit calls for further research on brand image with a distinct focus on non-party political brands. Further, this study concludes by presenting the “consumer brand image schema”; a systematic framework which can be used to uncover brand image within and beyond the setting of politics. Further, the framework operationalises the complex concept of brand image and provides a three-stage process to examine and develop brand image. This will enable strategists to develop targeted strategies and adopt appropriate tactics to manage brand image to ensure brands are differentiated and interpreted as authentic, relatable, engaging, accessible and identifiable.

The purpose of the current flow configurations is to bring to attention the thermophysical aspects of magnetohydrodynamics (MHD) Williamson nanofluid flow under the effects of Joule heating, nonlinear thermal radiation, variable thermal coefficient and activation energy past a rotating stretchable surface.

A mathematical model is examined to study the heat and mass transport analysis of steady MHD Williamson fluid flow past a rotating stretchable surface. Impact of activation energy with newly introduced variable diffusion coefficient at the mass equation is considered. The transport phenomenon is modeled by using highly nonlinear PDEs which are then reduced into dimensionless form by using similarity transformation. The resulting equations are then solved with the aid of fifth-order Fehlberg method.

The rotating fluid, heat and mass transport effects are analyzed for different values of parameters on velocity, energy and diffusion distributions. Parameters like the rotation parameter, Hartmann number and Weissenberg number control the flow field. In addition, the solar radiation, Joule heating, Prandtl number, thermal conductivity, concentration diffusion coefficient and activation energy control the temperature and concentration profiles inside the stretching surface. It can be analyzed that for higher values of thermal conductivity, Eckret number and solar radiation parameter the temperature profile increases, whereas opposite behavior is noticed for Prandtl number. Moreover, for increasing values of temperature difference parameter and thermal diffusion coefficient, the concentration profile shows reducing behavior.

This paper is useful for researchers working in mathematical and theoretical physics. Moreover, numerical results are very useful in industry and daily-use processes.