Zifei Fay Chen, Cheng Hong and Aurora Occa
Drawing on interdisciplinary insights from stakeholder theory, relationship management and organizational justice, the purpose of this paper is to examine corporate social…
Abstract
Purpose
Drawing on interdisciplinary insights from stakeholder theory, relationship management and organizational justice, the purpose of this paper is to examine corporate social responsibility (CSR) from an internal and relational perspective. Specifically, it examines the effects of CSR in overall as well as the discretionary, ethical, legal and economic CSR dimensions on organization–employee relationships, respectively. The moderating role of employees’ perceived CSR-culture fit on these effects was also explored.
Design/methodology/approach
An online survey was conducted with 303 participants from the USA who were full-time employees at for-profit organizations.
Findings
Results indicate that CSR performance in overall positively influences organization–employee relationships, and such effect is amplified as employees’ perceived CSR-culture fit increases. Discretionary and ethical CSR positively influence organization–employee relationships, but perceived CSR-culture fit only amplifies the influence from ethical CSR. For legal and economic CSR, the effects on organization–employee relationships are only significant when perceived CSR-culture fit is high.
Research limitations/implications
This study extends the body of knowledge of CSR and internal relationship management. However, the limitations regarding the factors from culture, business sectors and organizational setting should be addressed in future studies through both quantitative and qualitative approaches.
Originality/value
This study provides a comprehensive understanding of the effects from four different CSR dimensions on organization–employee relationships as well as how such effects were moderated by employees’ perceived CSR-culture fit. Integrating interdisciplinary theoretical frameworks, this study offers insights for corporate communications and public relations professionals on how to effectively build and cultivate relationships with employees through different dimensions of CSR.
Details
Keywords
IN wishing our readers the compliments of the New Year, we can congratulate them and ourselves upon the manner in which libraries of all kinds have survived one of the mo…
Abstract
IN wishing our readers the compliments of the New Year, we can congratulate them and ourselves upon the manner in which libraries of all kinds have survived one of the mo difficult economic times in memory. It is true that the Great War furnished many library authorities with a pretext, perhaps to some extent justified, to reduce their library activity. But of late they have had the authority of a Government demand for retrenchment in actual money, which was likely to have had a severe influence upon libraries. Fortunately, as Lord Irwin pointed out at the opening of Chaucer House, public libraries escaped the universal axe which was applied to other departments—at any rate in a measure; although, indeed, there were places, like Sheffield, where the cut was not reasonable. Nevertheless, on the whole it may be said that public libraries came out of the difficult situation with happier results than most institutions. It is not accurate to say that the crisis is over, but it is quite true that its worst time has passed, and that there is a definite opening out of financial possibilities throughout Great Britain. “We see not yet the full day here, but we behold the waning night,” is a quotation which we may apply to the present situation.
Sharon Carton and Brian H. Kleiner
Considers the discrimination in various areas of the restaurant industry, looking first at the discrimination of the customer. Covers areas of race, sexual orientation and people…
Abstract
Considers the discrimination in various areas of the restaurant industry, looking first at the discrimination of the customer. Covers areas of race, sexual orientation and people with disabilities, citing case law as examples in each. Continues by covering the employees in relation to race, sex, gender and pregnancy. Outlines discrimination in advertising and suggests that education is the key to improvement.
Details
Keywords
Some recent investigations into the subject of novels and novel‐reading in Public Libraries have led to a very considerable modification of our opinion in the matter. At one time…
Abstract
Some recent investigations into the subject of novels and novel‐reading in Public Libraries have led to a very considerable modification of our opinion in the matter. At one time we shared the common belief that every Public Library was a huge repository for the storage of the novels of all times and countries, and that these were read largely to the exclusion of every other form of literature. This opinion is still held, we believe, by many prominent politicians, journalists, librarians, and the rank and file of the opponents of municipal libraries; but it is hoped that this article will completely dissipate the clouds of misconception which have arisen in connection with the subject.