Asma Mat Aripin and David Brougham
COVID-19 has immensely disrupted business dynamism, providing catalyst innovation opportunities and transposing society's perception of disruptive technology (DT). This research…
Abstract
Purpose
COVID-19 has immensely disrupted business dynamism, providing catalyst innovation opportunities and transposing society's perception of disruptive technology (DT). This research increases the understanding of the impact of the pandemic in influencing the way organizations perceive DT and whether any mitigating factors were considered when deciding to adopt new technology during the pandemic.
Design/methodology/approach
A qualitative approach was adopted in this research, consisting of 14 semi-structured interviews with eight senior managers and six employees, representing both the private and public sectors in New Zealand. All participants had in-depth knowledge of organizational DT adoption during the pandemic. Two separate sets of semi-structured interviews were used to enable comparison between senior managers' and employees' experiences of organizational adoption of DT post-emergence of COVID-19. Due to the nature of this research being conducted on organizational adoption of DT during the pandemic, time constraints and sample size were two of the key limitations of this research. Specifically, potential participants widely cited unavailability due to additional pressure from COVID-19. Given the limited research in this area, this study is explorative by nature and adds significant insights to the literature.
Findings
The findings suggest that COVID-19 has contributed towards an increased acceptance of, reliance on and adoption of DT across both organizational and social landscapes. The authors found that one of the reasons COVID-19 expedites the adoption of DT correlates with the notion of technology dependency, with organizations citing DT as a viable part of a business continuity plan (BCP) to counter the unpredictability of ongoing disruptive events associated with COVID-19 or any similar disruption which may be on the horizon. These findings are highly relevant as they suggest that the labor market in New Zealand is flexible so organizations and employees can adapt to DT and COVID-19.
Originality/value
This research adds much-needed insight into the emerging field of research that examines COVID-19's impact on the adoption of DT from both management and employee perspectives.
Details
Keywords
Zubeida Rossenkhan, Wee Chan Au and Pervaiz Khalid Ahmed
The study aims to explore the career experiences of Malay Muslim women (MMW) managers in Malaysia. By applying an intersectionality lens to the role congruity theory of prejudice…
Abstract
Purpose
The study aims to explore the career experiences of Malay Muslim women (MMW) managers in Malaysia. By applying an intersectionality lens to the role congruity theory of prejudice, we seek to uncover how the interaction of multiple identities influences the career experiences of MMW.
Design/methodology/approach
In-depth interviews were conducted with 22 MMW in managerial positions probing their career experiences and progress.
Findings
Our findings demonstrate how role incongruities are experienced from multiple intersecting identities, namely ethnicity (Malay), religion (Muslim), gender (woman) and work (manager), which results in unique experiences of prejudice. Most importantly, analysis of the interview transcripts revealed that MMW experience prejudice differently in Malay majority (in-group) and non-Malay majority (out-group) work contexts. Thus, our findings are presented based on these two work contexts. In sum, these findings shed light on the prevailing career blocks of women in management in a developing context.
Practical implications
Our work has theoretical and practical implications for scholars and practitioners on diversity management in understanding the myriads of challenges women experience in their careers. The paper provides a complex account of how intersecting identities, workplace contexts and macro contexts significantly contribute to a unique experience of prejudice hindering women’s progress.
Originality/value
Our findings evidence the value of intersectionality and contextual considerations when understanding the nature of role incongruities and prejudice as a socially constructed process. We also illustrate the value of considering workplace contexts to provide a more fine-grained understanding of Muslim women’s career experiences.