Search results

1 – 6 of 6
Per page
102050
Citations:
Loading...
Access Restricted. View access options

Abstract

Details

Business Strategies and Ethical Challenges in the Digital Ecosystem
Type: Book
ISBN: 978-1-80455-069-4

Access Restricted. View access options
Article
Publication date: 19 July 2021

Alireza Nazarian, Peter Atkinson, Pantea Foroudi, Rezvan Velayati, Dilini Edirisinghe and Asieh Hosseini Tabaghdehi

The purpose of this paper is to examine the factors that managers in independent hotels can influence to improve organisational citizenship behaviour (OCB) by examining the…

1090

Abstract

Purpose

The purpose of this paper is to examine the factors that managers in independent hotels can influence to improve organisational citizenship behaviour (OCB) by examining the relationship between leadership style and OCB through newly developed balanced organisational culture and trust variables. Unlike most studies, which have been on chain hotels, this study investigates these relationships in independent hotels in Iran. Additionally, organisational size was also included in the study.

Design/methodology/approach

Using information from Ministry of Cultural Heritage, Handicrafts and Tourism, 160 independent hotels were identified and approached. A survey was assembled using well-known instruments. In total, 392 usable questionnaires out of 1,150 distributed were collected from employees and analysed using structural equation modelling.

Findings

Contrary to previous studies, it was found that in this context, neither transformational nor transactional leadership affects trust directly but only through balanced organisational culture, and only transactional leadership had a direct relationship with OCB. Also, organisational size had a moderating effect on the relationship between trust and OCB.

Originality/value

The authors add to the theoretical literature dealing with the different behaviour of constructs developed in a Western context in other contexts and suggests that hotel managers in a collectivist culture, like Iran, who want to build OCB can do so by creating organisational culture conditions (Balanced Organisational Culture) that foster trust between managers and their subordinates.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 16 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Access Restricted. View access options
Book part
Publication date: 1 June 2022

S. Asieh Hosseini Tabaghdehi

Since the COVID-19 outbreak, the digital economy through the digital transformation of production and consumption has surged globally. In recent rapid technological revolution…

Abstract

Since the COVID-19 outbreak, the digital economy through the digital transformation of production and consumption has surged globally. In recent rapid technological revolution businesses are moving their operations and workforce to a virtual environment, where the setting and fundamental of the traditional business are changed considerably. Hence, this chapter explores further the structure of the digital supply and digital consumption, and its opportunities and challenges in promoting the digital economy in new normal. We further highlight the rise of some key concepts such as digital globalisation, digital innovation and ethical risks at individual, organisation and country level.

Available. Content available
Book part
Publication date: 1 June 2022

Free Access. Free Access

Abstract

Details

The Economics of COVID-19
Type: Book
ISBN: 978-1-80071-694-0

Access Restricted. View access options
Book part
Publication date: 18 November 2024

S. Asieh H. Tabaghdehi, Nikos Ioannis Kois, Leila Hosseini Tabaghdehi and Hossein Kalatian

The appearance of social media in small and medium enterprise (SME) business operations seems to be increasing in recent years. SME owners have started to understand that digital…

Abstract

The appearance of social media in small and medium enterprise (SME) business operations seems to be increasing in recent years. SME owners have started to understand that digital marketing tools can benefit their businesses significantly. Hence, in this study, we explore further the relationship between organisations and customers, and how SMEs use social media as an opportunity to develop their enterprises. We report the results by relying on qualitative methods to explore the insights from a wider stakeholder perspective. The findings contribute to the existing literature in agreement with the latest theories that SMEs in Greece are aware of the hidden opportunities and try to apply branding with the combination of social media. This study explores further the role of electronic word of mouth (eWOM) in a business transition, customers' experience and competitive business advantage.

Available. Content available
Book part
Publication date: 18 November 2024

Free Access. Free Access

Abstract

Details

Business Strategies and Ethical Challenges in the Digital Ecosystem
Type: Book
ISBN: 978-1-80455-069-4

1 – 6 of 6
Per page
102050