Muhammad Umair Ashraf, Nusrat Ali, Muhammad Rashid Hafeez, Siraj Hussain and Muhammad Imran
Deviance includes behaviors that deviate from societal norms. Scholars belonging to various disciplines have extensively studied this phenomenon. This study aims to understand the…
Abstract
Purpose
Deviance includes behaviors that deviate from societal norms. Scholars belonging to various disciplines have extensively studied this phenomenon. This study aims to understand the length and breadth of the deviance landscape.
Design/methodology/approach
Through a systematic analysis of publications, authors, journals and countries involved in research, this investigation unveils the inherently interdisciplinary nature of the subject. It unveils the prominent journals and influential authors who have made significant contributions to the field, shedding light on the evolving trends and shifting emphases over time.
Findings
The findings underscore the ever-growing relevance and importance of deviance research in contemporary society. They emphasize the pressing need for ongoing exploration to grapple with the intricate challenges posed by deviant behaviors.
Originality/value
This comprehensive bibliometric analysis serves as an invaluable resource, catering to the needs of researchers and practitioners with a vested interest in comprehending and advancing the study of deviance in its myriad manifestations.
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Muhammad Hasan Ashraf, Anis Triki and Mehmet G. Yalcin
This study examines the impact of third-party logistics (3PL) supervisors’ paradoxical leader behavior (PLB) on the relationship between logistics digitalization and 3PL…
Abstract
Purpose
This study examines the impact of third-party logistics (3PL) supervisors’ paradoxical leader behavior (PLB) on the relationship between logistics digitalization and 3PL blue-collar employee performance. 3PLs often lag in digitalization due to blue-collar employees struggling with learning paradoxes, i.e. the tension between abandoning the known methods in favor of new ones. In such situations, 3PL supervisors play a crucial role in helping their subordinates manage these tensions. By incorporating a paradox theory lens, we propose that 3PL supervisors’ PLB acts as a supportive tool, motivating blue-collar employees to address learning paradoxes, thereby improving their operational performance.
Design/methodology/approach
We conduct a scenario-based behavioral experiment in which participants assume the role of a package sorter in a fictional 3PL hub setting. Participants engage in a custom-designed package sorting game that mimics a real-life hub sorting operation.
Findings
The results indicate that digitalization combined with supervisors’ PLB significantly improves blue-collar employee performance, with the most substantial improvement observed in the high digitalization and high PLB condition than all other conditions.
Originality/value
Our research examines the impact of digitalization on blue-collar employees’ performance through a paradox theory lens. We demonstrate that 3PLs can maximize digitalization benefits by ensuring supervisors exhibit high PLB. Also, we introduce a package sorting game for researchers to conduct experiments related to digitalization and hub operations.
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Arooj Tanveer, Sami Ul Haq, Muhammad Bilal Ashraf, Muhammad Usman Ashraf and R. Nawaz
This study aims to numerically investigate heat transport in a trapezoidal cavity using hybrid nanoparticles (Ag-$Al_2O_3$). Unlike previous studies, this one covers…
Abstract
Purpose
This study aims to numerically investigate heat transport in a trapezoidal cavity using hybrid nanoparticles (Ag-$Al_2O_3$). Unlike previous studies, this one covers magnetohydrodynamics, joule heating with viscous dissipation, heat absorption and generation. The left and right sides of the chasm are frigid. The upper wall heats, whereas the bottom wall remains adiabatic.
Design/methodology/approach
After reducing the system of dimensional equations to dimensionless equations, the authors use the Galerkin finite element method to solve them numerically. Geometric parameters affect heating efficiency; thus, the authors use flow metrics such as the Reynold number Re, magnetic parameter M, volume fraction coefficient, heat absorption and Eckert number Ec. The authors use the finite volume method to solve the governing equations after converting them to dimensionless form. The authors also try the artificial neural network method to predict the innovative cavity’s heat response in future scenarios. Transition state charts, regression analysis, MSE and error histograms accelerate, smooth and accurately converge solutions.
Findings
As the magnetic parameter and Eckert number increase, the enclosure emits more heat. As Reynold and volume fraction coefficients rise, the Nusselt number falls. It rose as magnetic, Eckert and heat absorption characteristics increased. The average Nusselt number rises with Reynolds and volume fraction coefficients. The magnetic, Eckert and heat absorption characteristics have inverse values.
Originality/value
This study numerically investigates heat transport in a trapezoidal cavity using hybrid nanoparticles (Ag-$Al_2O_3$). Unlike previous studies, this one covers MHD, joule heating with viscous dissipation, heat absorption and generation. The left and right sides of the chasm are frigid. The upper wall heats, whereas the bottom wall remains adiabatic.
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Muhammad Hasan Ashraf, Mehmet G. Yalcin and Rabia Hos
Despite being a fundamental concept, the field of supply chain management (SCM) exhibits a significant lack of consensus regarding the definition of supply chain flows (SCFLOWS)…
Abstract
Purpose
Despite being a fundamental concept, the field of supply chain management (SCM) exhibits a significant lack of consensus regarding the definition of supply chain flows (SCFLOWS). Additionally, there has been an over-reliance on three flows – material, information and finance – while various other flows crucial to SCM performance have been overlooked. Hence, the purpose of this study is twofold: (1) to explore the multi-dimensional nature of SCFLOWS and (2) to identify additional flows beyond the commonly acknowledged ones that are vital for SCM performance.
Design/methodology/approach
This study employs various qualitative methods as part of the abduction process. The methods include in-depth interviews with logistics professionals, a Delphi study involving SCM scholars and a focus group comprising airline industry practitioners.
Findings
Seven SCFLOWS dimensions are identified and presented as SCFLOWS framework. Also, two additional flows, i.e. human and capital equipment, are proposed as vital to SCM performance.
Originality/value
This is the first study to introduce SCFLOWS framework to achieve consensus in the field. By introducing two additional flows, it proposes extending the SCFLOWS boundary to include various flows overlooked previously but pertinent to SCM performance. The SCFLOWS framework serves as a systematic guide to validate additional flows and represents an important step towards building SCM theory.
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Muhammad Ashraf, Jamil Ahmad, Wareesa Sharif, Arslan Ali Raza, Muhammad Salman Shabbir, Mazhar Abbas and Ramayah Thurasamy
This study examines the role of continuous trust (i.e., a trust that develops over time as a result of continuous usage interactions) in determining customers' intention to…
Abstract
Purpose
This study examines the role of continuous trust (i.e., a trust that develops over time as a result of continuous usage interactions) in determining customers' intention to continue using online product recommendations (OPRs).
Design/methodology/approach
Based on information system (IS), continuance model, and continuous trust, we propose that continuous trust will influence customers’ intention to continue OPRs’ use directly and indirectly via their satisfaction and usefulness of the OPRs. The research model is tested using data collected via an online survey from 626 existing users of OPRs in 15 different countries.
Findings
The empirical results revealed that continuous trust is shown to be a significant predictor of customers’ intention to continue OPRs use for future purchases. Additionally, the customers’ perceived confirmation and continuous trust positively influence their perceived usefulness and satisfaction with the OPRs, which subsequently influence customers’ OPRs continuous usage intention.
Research limitations/implications
The saliency of continuous trust and usefulness of OPRs present e-retailers with potential fruitful areas to shape future usage of OPRs. In addition, e-retailers must understand that improving the OPR usefulness on its own may not lead to OPRs continuous usage until OPRs trustworthiness is not continually improved. OPRs itself may be convenient and useful, but trustworthy OPRs will pay stronger dividends for customer satisfaction and OPRs’ continuous usage.
Originality/value
The incorporation of continuous trust into the IS continuance model offers a new theoretical lens and an alternative explanation for the OPR continuous usage intention. This study stands in contrast to the large majority of research concerning initial trust and OPRs adoption, in that it focuses on continuous trust (as opposed to initial trust) and on a customers’ OPRs continuous usage intention as opposed to the initial adoption decision.
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Abhay Kumar Grover and Muhammad Hasan Ashraf
Despite its potential, warehouse managers still struggle to successfully assimilate autonomous mobile robots (AMRs) in their operations. This paper means to identify the…
Abstract
Purpose
Despite its potential, warehouse managers still struggle to successfully assimilate autonomous mobile robots (AMRs) in their operations. This paper means to identify the moderating factors of AMR assimilation for production warehouses that influence the digital transformation of their intralogistics via AMRs.
Design/methodology/approach
Drawing on innovation of assimilation theory (IAT), this study followed an explorative approach using the principles of the case study method in business research. The cases comprised of four AMR end users and six AMR service providers. Data were collected through semi-structured interviews.
Findings
Four clusters of moderators that affect each stage of AMR assimilation were identified. These clusters include organizational attributes of end users (i.e. production warehouses), service attributes of service providers, technology attributes of AMRs and relational attributes between the AMR service providers and the AMR end users.
Originality/value
The authors extend the IAT framework by identifying various moderating factors between different stages of the AMR assimilation process. To the authors' knowledge, this is the first study to introduce the perspective of AMR end users in conjunction with AMR service providers to the “Industry 4.0” technology assimilation literature. The study propositions regarding these factors guide future intralogistics and AMR research.
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Muhammad Adeel Ashraf and Ahcene Lahsasna
Customers of Islamic banking industry continue to be skeptical on Sharīʿah compliance of Islamic banks despite receiving fatwa from the competent authorities. The purpose of this…
Abstract
Purpose
Customers of Islamic banking industry continue to be skeptical on Sharīʿah compliance of Islamic banks despite receiving fatwa from the competent authorities. The purpose of this paper is to quantify the Sharīʿah risk taken by Islamic banks, so that customers are better informed on the level of Sharīʿah compliance that will help in removing the persistent level of skepticism toward Sharīʿah compliance.
Design/methodology/approach
This research has used the scorecard based modeling approach to build the Sharīʿah risk rating model, which consists of 14 factors that capture Sharīʿah risk and are grouped in 5 major areas revolving around regulatory support, quality of Sharīʿah supervision, business structure, product mix and treatment of capital adequacy ratio. The score calculated by applying the model is grouped into 4 tiers reflecting the level Sharīʿah compliance at bank as non-compliant, weak compliance, satisfactory compliance and high level of Sharīʿah compliance. Three case studies were conducted by applying the model to Islamic banks from Malaysia, Pakistan and Saudi Arabia.
Findings
The final Sharīʿah risk scores calculated by the model clearly differentiate the 3 banks on basis of their Sharīʿah risk. The underlying scores also highlighted the areas where banks need to improve to reduce their Sharīʿah risk.
Originality/value
This model can be applied by customers of Islamic banks who are interested in understanding Sharīʿah-related aspects of Islamic banking industry. This model can be applied on standalone basis or as an extension to the conventional counter party risk rating models. This model can benefit management of Islamic banks toward allocation of capital against Sharīʿah risk under Basel III, and regulators can apply the model to measure industry wide risk of Sharīʿah non-compliance.
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Christine Nya-Ling Tan and Muhammad Ashraf Fauzi
This study aims to explore the intricate connections among late adolescents in Malaysia by considering their attachment patterns, attitudes towards technology acceptance…
Abstract
Purpose
This study aims to explore the intricate connections among late adolescents in Malaysia by considering their attachment patterns, attitudes towards technology acceptance, malevolent psychological and emotional traits and addiction to social media. This is achieved by integrating and refining the attachment theory (AT), the technology acceptance model (TAM) and the dark triad (DT) personality traits.
Design/methodology/approach
A total of 217 quantitative data were gathered from adolescents between 17 and 19 years of age. The data was analysed using partial least square structural equation modelling with established constructs, including TAM (perceived ease of use, perceived usefulness, attitude), DT traits (narcissism, Machiavellianism, psychopathy, fear of missing out), AT (attachment avoidance, attachment anxiety) and social media addiction.
Findings
The findings indicate that the perceived ease of use and usefulness are significantly positively related to attitude. Additionally, both attitude and FOMO were found to have a significant positive relationship with social media addiction. Notably, attachment anxiety was found to have a significant positive impact on FOMO, whereas attachment avoidance did not. Furthermore, among the dark triad traits, only narcissism showed a positive relationship with FOMO.
Originality/value
This study is novel because it integrates and expands unified theoretical perspectives to uncover the multifaceted factors contributing to late adolescents’ social media addiction. Moreover, introducing new concepts such as FOMO lays the groundwork for future research. Additionally, it proposes interventions that target specific vulnerabilities associated with attachment styles, technology acceptance and personality traits.
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Muhammad Ashraf Fauzi and Mohamed Battour
This study aims to provide a comprehensive and systematic review of halal tourism structure using bibliometric analysis. Halal tourism interest has increased due to the high…
Abstract
Purpose
This study aims to provide a comprehensive and systematic review of halal tourism structure using bibliometric analysis. Halal tourism interest has increased due to the high demand for tourism products adhering to Shariah law. Furthermore, the vast Muslim population has increased the demand for halal tourism products and destination factors in this niche tourism segment.
Design/methodology/approach
A network visualization through bibliographic coupling and co-word analysis, this review presents a science mapping analysis to reveal the knowledge structure of emerging and future trends in halal tourism.
Findings
The current and emerging trends demonstrate three themes: the fundamentals of halal tourism, communication via word of mouth in halal tourism and Muslim tourist satisfaction and loyalty. At the same time, the co-word analysis presents the four themes primarily associated with halal tourism challenges: tourist satisfaction, service quality and Muslim travellers’ attraction.
Research limitations/implications
The findings serve as crucial implications, contributing to halal and general tourism theory and application.
Originality/value
This review serves as crucial fundamental knowledge for future studies in halal tourism and its relevant themes for further development in tourism management. The most significant emerging theme in halal tourism is the intervention needed to increase Muslim tourist satisfaction and loyalty through halal-friendly service, customer-service quality, foods and beverages, facilities and privacy. The co-word analysis suggests increasing tourists’ engagement in halal tourism by invigorating the religiosity domain among tourists, improving service quality and perceived value and discovering new Muslim-friendly attractions. The most crucial finding from this study is to ensure that halal and Muslim-friendly tourism are at the same level, to the extent of better service according to Islamic practice. This approach would elevate the value and status of halal tourism as a trending product in Muslim and non-Muslim markets.
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Christine Nya-Ling Tan and Muhammad Ashraf Fauzi
This study aims to conduct a complete bibliometric analysis of published research to develop a solid roadmap for future research into developing young adults’ mental health and…
Abstract
Purpose
This study aims to conduct a complete bibliometric analysis of published research to develop a solid roadmap for future research into developing young adults’ mental health and resilience and to further the body of knowledge and scientific advancement in this area.
Design/methodology/approach
A literature search using VOSviewer, through Web of Science, was conducted to identify young adult mental health and resilience studies. A total of 226 studies were identified between 1993 and the end of June 2022, as the number of published studies increased. Extracted data included citation, co-citation, keyword and co-word analyses.
Findings
This study evaluates the current knowledge structure of young adult mental health and resilience through co-citation analysis and discovers the directions and trends of popular topics in young adult mental health and resilience through co-word analysis. It suggests that legislators and physicians should aim to provide social support via screening and interventions, especially for young adults struggling with disruption in their social lives.
Originality/value
Using a bibliometric approach, the findings provide a robust roadmap for further investigation into young adult mental health and resilience evolution. This method will further advance the knowledge and progress of this field, as this research is the first attempt at doing so – to the best of the authors’ knowledge.