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The aim of this study is to measure the perceptions of the Jawaharlal Nehru University (JNU) library users as they relate to quality service and to determine how far the JNU library has succeeded in delivering such service to its users.

The research was carried out among the students and faculty members of the JNU. A questionnaire was used as the data gathering instrument. The instruments for data collection consisted of structured questions. All the closed ended questions were designed to elicit responses on a five point Likert scale to measure both respondent satisfaction and perception of service quality. Analysis of the collected data made use of the chi‐square method.

The results would appear to indicate that the JNU library is not lacking in quality of service. However, we need to note that quality information service is about helping users to define and satisfy their information needs, building their confidence in using information retrieval systems, and making the whole activity of working with library staff a pleasurable experience. To achieve total quality in information service the JNU library should provide a comprehensive information programme that is predicated on the needs and activities of the users.

This study may help those libraries, who are seriously interested to develop user satisfaction and provide better service to the user. This study also suggests some recommendations about increasing the user satisfaction in the library service.

On 20 March 2020, the four adult convicts of the 2012 Delhi rape case were executed after a long debate regarding the punishment for their crime. The Delhi rape case, unlike others, was also given to the fast track court because of the worldwide outrage India received in its aftermath. Otherwise, most rape survivors rarely speak out and if they do, their lives are often endangered and threatened, depending on the severity of the case itself and the perpetrator's rank in the society. Through the analysis of Aniruddha Roy Chowdhury's, 2016 film Pink, and Ajay Bahl's film Section 375 (2019), this chapter explores the different ways in which mainstream Hindi cinema deals with such questions, especially in its depictions of courts. Both these films foreground India's contemporary cultural systems of fear that silence the rape survivors. They also imply that in the court cases, unless the specific court case faces intense global publicity, as was the case of the Delhi gang rape, rape survivors will never want to speak out. Moreover, the rape survivors will also hesitate to file a First Information Report (FIR) – a document that records crimes by the police against their perpetrators – limiting any possibility for justice for them. The laws surrounding rape cases are obscure and complex and finding justice for a rape victim (unless it is on a global level) is not an easy venture in India. At the time of the #metoo movement, the rape laws in India are not designed in such a way to arguably encourage victim-survivors to speak up. Instead, if rape survivors do decide to confront their perpetrators, they not only face ostracisation from society but also the danger of losing loved ones and endanger their lives as well.

The short/fast-food and perishable food supply chains (PFSC) have similar characteristics of lower lifespan and variable demand, leading to significant waste. However, the global population surge and increased health awareness make it impossible to continue wasting food because it is responsible for the loss of economy, resources, and biodiversity. A sustainable transition in short and PFSC is necessary; thus, addressing challenges is critical to explore the best strategy for redesigning PFSC.

An extensive literature review helped to identify 40 challenges, while a Delphi study highlighted 21 critical challenges. The fuzzy decision-making trial and evaluation laboratory method establishes a causal relationship between sustainable development (SD) challenges to help redesign PFSC.

From a strategic development perspective, frequent transportation disruption is the main critical challenge. Lack of supplier reliability is the most substantial cause of independence, with a causal value of 2.878. Overhead costs and lack of green maintenance strategies are part of the performance-oriented challenges. As it belongs to the driving zone, the second quadrant requires control while transforming PFSC for better sustainable development.

The study has several implications, such as lack of supplier reliability and frequent transportation disruption, which have the most robust causal value used as short-term strategy development. For short- and fast-food supply chains, it is necessary to study market and consumer behavior patterns to optimize inventory and customer service. Combating transportation disruption and supplier reliability challenges is vital in both PFSC and short and fast-food supply chains to reduce waste and promote sustainability.

The study’s findings are unique and put value toward the sustainable transition of PFSC by revealing critical challenges and their impact.

Productivity, especially in the construction industry, has always been very difficult to measure and control. All estimating professionals would agree that the quantity of work to be performed and the cost per hour for labour to perform that work can be established with considerable accuracy. However, it is the identifying and evaluating of the critical factors which influence productivity that provides a challenge. Every error in productivity estimation causes an inverse effect in the actual cost of labour to perform a scope of work.

Over the last ten years scores of methodologies have emerged in management science/operations research/statistics that employ techniques such as mathematical programming, simulation, artificial intelligence, and clustering to convert a flexible manufacturing system into a cellular one. Based on a real‐life case that involved over 1,000 components and 3,000 operations, related to a world‐class furniture manufacturing company, finds that the somewhat outdated King’s algorithm, after partial linearization, works as well as the other sophisticated techniques in terms of speed and problem size. Drives home the point that a shift to cellular configuration from functional layout results in across the board savings in material movement, setup times, hilo moves, WIP, work area and in manufacturing leadtime. The company under study benefited to the tune of $164,000 per year from switch to single cell. The projected savings are expected to exceed $700,000 per year when the reconfiguration is completed.

The purpose of this paper is to use the waste materials in soil stabilization and low traffic volume roads so as to minimize the cost of subgrades for road construction along with solving disposal problems of waste materials thus protecting the environment.

An extensive laboratory study has been carried out on various samples of soil alone and along with waste materials such as municipal solid waste incineration ash and marble dust by adding cement to evaluate their effect on geotechnical characteristics of clayey soils.

The experimental study revealed that mixture of soil:Municipal solid waste incineration ash (MSWIA):Cement and soil:Marble dust (MD):Cement can be successfully used for the construction of low traffic volume roads. The differential free swell of the clayey soil is nil on adding MSWIA: cement and MD: cement to clayey soil in optimum amounts.

The research needs further experimentation on combining both MSWIA and MD together to stabilize clayey soil.

The research can be successfully used by government agencies in subgrades of low traffic roads.

The utilization of waste materials in the study solved the disposal problem of both waste materials, thus protecting the environment and giving quality living standards to people.

The use of MSWIA along with cement and use of MD along with cement for evaluating geotechnical properties has not been studied in the past. The present study is focussed on the use of both these materials along with cement in soil stabilization.

This paper aims to analyse the factors influencing migration, the labour migration process and the status of migrant laborers in the informal sector, particularly those working in brick kiln factories. It will shed light on the precarious nature of their work, often characterized by informal and verbal contracts. The paper examines occupational and environmental health hazards affecting the labourers and their impact on their well-being, the vulnerability of women in the precarious work environment and the associated health risks in brick kiln factories in India.

The study relies primarily on primary data collection, supplemented by secondary literature and documents. Balangir district was chosen as the research region due to its historical deprivation, underdevelopment and the historical prevalence of environmental distress, leading to distress-driven migration. To gather primary data, 40 respondents were selected from five selected blocks in Balangir district, resulting in a total of 200 respondents. In addition, in-depth interviews were conducted with 35 individuals across the selected blocks, with approximately seven participants from each block. In addition, interviews of 10 kids were taken and around 10 key informants including the trade union leaders, intellectuals and civil society activists.

Migrant labourers, including men, women and children, face significant health issues and are exposed to similar occupational health hazards. Internal migrant women workers are more vulnerable as they face critical health risks during pregnancy in host areas due to unfavourable working conditions and limited access to health-care services. Factors such as strenuous work, long working hours, poor nutrition and inadequate maternal care contribute to adverse outcomes such as spontaneous abortion, premature delivery and abnormal postnatal development.

The brick kiln industry presents a distressing reality for men who are highly vulnerable to occupational accidents, and women workers are exposed to sexual abuse, exploitation and violence. The prevalence of physical harassment, ranging from leering to rape, is alarmingly high among women. These incidents not only inflict physical harm but also cause severe psychological trauma and increase the risk of sexually transmitted diseases. Despite the existence of laws aimed at protecting women’s rights and addressing sexual offences, the workers often remain unaware of their rights. This lack of awareness further compounds the vulnerability of women workers and perpetuates their exploitation in the workplace.

To address health issues comprehensively, interventions should encompass the entire migrant population, including men and children. Strategies should focus on improving access to health-care services, promoting occupational health and safety measures, ensuring proper immunization and nutrition for children and addressing the broader social determinants of health. Empowering women with knowledge about reproductive health and rights, raising awareness about available health-care services and strengthening health-care providers’ capacity to cater to migrant populations are crucial steps towards addressing health disparities.

Urgent interventions and policies are needed to address the health vulnerabilities of internal migrant workers and women workers. It is required to ensure health-care accessibility, improving working conditions, ensuring access to maternal care and essential supplements and providing health-care services for both pregnant women and their children, regardless of migration status.

The study focused on precarious health and occupational hazards and accidents faced by migrant workers. It highlights women migrant labourer’s and children’s vulnerability in the Brick Klin sector, which is a value addition to the existing knowledge in social science.

Cellular manufacturing is a layout approach to increase productivity in manufacturing. The basic concept of cellular manufacturing is to exploit the similarity between parts and manufacturing processes. Parts similar in design and manufacture are grouped into families. Then machines are identified to process part families. In the literature, the problem is studied using two approaches: standard and generalized formulations. Compares the effectiveness of cluster analysis techniques for both formulations.

Development project implementation involving ecological and social externalities is an iterative process due to dynamic challenges emerging from the need to reconcile multiple, and often conflicting, interests of stakeholders. Stakeholder interactions result in learnings for project developers as well as policy makers. This paper aims to track corporate-civil society organizations-state interactions and learnings in case of a port development project in an eco-sensitive and socially challenging region of India.

The authors try to unpack the interactions among various stakeholders in the case of development of Dhamra Port being developed by the Dhamra Port Company Ltd, in the state of Orissa, India.

The authors find that sustainable development policy formulation and implementation is an evolutionary process involving plugging of governance gaps at each successive stage with civil society actors playing an active role.

The study is based on single case of a major port development in India.

The paper highlights that development in emerging economies through large projects is unavoidable. The development-sustainability dilemma cannot be overlooked any further; rather, it needs to be resolved with complete participation of all involved stakeholders.

The paper provides account of long and complex interactions among various players involved in developmental project in an emerging economy. The learnings from the paper will be relevant for policymakers, corporate executives and civil society activists.

Friction stir welding (FSW) is considered an environmentally sound process compared to traditional fusion welding processes. It is a complex process in which various parameters influence weld strength. Therefore, it is essential to identify the best parameter settings for achieving the desired weld quality. This paper aims to investigate the multi-response optimization of process parameters of the FSWed 6061-T6 aluminum (Al) alloy.

The input process parameters related to FSW have been sorted out from a detailed literature survey. The properties of weldments such as yield strength, ultimate tensile strength, percentage elongation and microhardness have been used to evaluate weld quality. The process parameters have been optimized using the Taguchi-based grey relational analysis (GRA) methodology. Taguchi L16 orthogonal array has been considered to design the experiments. The effect of input parameters on output responses was also determined by the analysis of variance (ANOVA) method. Finally, to corroborate the results, a confirmatory experiment was carried out using the optimized parameters from the study.

The ANOVA result indicates that the tool rotation speed was the most significant parameter followed by tool pin profile and welding speed. From the confirmation test, it was observed that the optimum FSW process parameters predicted by the Taguchi method improved the grey relational grade by 13.52%. The experimental result also revealed that the Taguchi-based GRA method is feasible in finding solutions to multi-response optimization problems in the FSW process.

The present study is unique in the multi-response optimization of FSWed 6061-T6 Al alloy using the Taguchi and GRA methodology. The weld material having better mechanical properties is essential for the material industry.