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1 – 3 of 3The bulk of research in international exchange has adopted an exporter perspective. In contrast, the work reported here incorporates the importer side of the dyad. The research…
Abstract
The bulk of research in international exchange has adopted an exporter perspective. In contrast, the work reported here incorporates the importer side of the dyad. The research used an extensive multiple case study design involving 36 exporter‐importer dyads operating across four countries. The main search criteria used by importers are identified along with those areas where the perception and performance of exporters were most at variance with those being used by the importers. Field research also pointed to a marked age‐related cyclical effect in dyad performance. In addition, the best performing dyads were those in which close relationships were maintained among the people on either side, an aspect that could have been more carefully managed by some of the exporters.
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Ashley Lye, Wei Shao, Sharyn Rundle‐Thiele and Carolyn Fausnaugh
The purpose of this paper is to examine the dominant consumer decision theory models and understand why that theory has received little empirical validation. A “decision waves”…
Abstract
Purpose
The purpose of this paper is to examine the dominant consumer decision theory models and understand why that theory has received little empirical validation. A “decision waves” theory is proposed – an alternative, multi‐phase approach to decision making using image theory. An approach to validating empirically the multi‐phase theory is outlined.
Design/methodology/approach
This conceptual paper examines the foundations of modern consumer decision theory and argues for a more representative model of actual consumer decisions.
Findings
Decision waves provide a theoretical approach to represent more accurately consumer decision making and improve understanding in this foundational component of marketing. Decision waves do not change detailed empirical findings: however, they do change the macro perspective of how those findings are assembled for marketing.
Research limitations/implications
An empirical test of decision waves theory is ongoing.
Practical implications
The concepts outlined in this paper will change segmentation, positioning and how tactical plans are developed within the marketing mix, particularly for promotional strategies.
Originality/value
A theoretical approach that represents decision making more accurately will bring us closer to understanding this foundational component of marketing. It provides a basis for differentiation in congested markets.
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Veronica Liljander, Johanna Gummerus and Magnus Söderlund
– The purpose of this paper is to study the responses of young consumers to suspected covert and overt product-brand recommendations in a blog.
Abstract
Purpose
The purpose of this paper is to study the responses of young consumers to suspected covert and overt product-brand recommendations in a blog.
Design/methodology/approach
Experimental design was applied to investigate the effect of covert and overt marketing on young consumers’ perceptions of blogger credibility and their behavioural intentions.
Findings
Overt marketing had a negative effect on behavioural intentions, such as future interest in the blogger, intention to engage in word-of-mouth, and purchase intention. Covert marketing did not affect the intended behaviour. Neither covert nor overt marketing influenced the blogger’s credibility.
Research limitations/implications
The study was delimited to a small sample; one blog, one type of product recommendation, and a well-known brand. Young, well-educated consumers with experience in reading blogs may be able to filter the brand recommendations and focus on the content of the blog.
Practical implications
This study has implications for bloggers, companies, and policy makers. Although overt marketing is the most open and the recommended form of blog marketing, the study showed that overt marketing has negative effects. Therefore, bloggers need to carefully consider how they present a sponsorship.
Originality/value
The study makes three important contributions. First, it answers the call for research on consumer reactions to covert (deceptive) and overt marketing tactics. Second, it contributes to blog marketing research by studying a case of suspected covert marketing where consumers do not know whether the blog is sponsored or not. Third, the study contributes to knowledge around young consumers, demonstrating that covert and overt tactics do not affect blogger credibility.
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