Arosha S. Adikaram and Pavithra Kailasapathy
The authors aim to explore how perspective-taking and attribution of blame lead to side-taking by human resource professionals (HRPs) when making judgements and handling…
Abstract
Purpose
The authors aim to explore how perspective-taking and attribution of blame lead to side-taking by human resource professionals (HRPs) when making judgements and handling complaints of sexual harassment.
Design/methodology/approach
Employing qualitative methodology, the authors used semi-structured in-depth interviews with 35 HRPs from 30 companies in Sri Lanka. Attribution theory and perspective-taking were used as theoretical lenses.
Findings
In handling complaints of sexual harassment incidents, HRPs take the perspectives of the alleged perpetrator, complainant, or the company and attribute the blame to the alleged perpetrator or the complainant. Irrespective of the gender of the HRPs and the perspective they take, they would most often blame the female complainants due to sexual harassment myths and misperceptions and traditional sex-role beliefs. Thus, they either take the side of the alleged perpetrator or the company, explicitly/implicitly or intentionally/unintentionally.
Originality/value
The central originality of this research is the finding that HRPs take sides in resolving complaints of sexual harassment and perspective-taking and attribution of blame by HRPs lead to this side-taking in organisational settings.
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The purpose of this paper is to illustrate how the particular culture within which research is conducted and its norms and values can give rise to additional challenges and…
Abstract
Purpose
The purpose of this paper is to illustrate how the particular culture within which research is conducted and its norms and values can give rise to additional challenges and complications for the researcher when the research area is sensitive in nature.
Design/methodology/approach
Drawing on research on sexual harassment of working women in Sri Lanka, the researcher engages in self and methodological reflections to elucidate the many challenges faced.
Findings
Carrying out sensitive research in an Asian cultural context, with various stereotyping cultural norms, values and beliefs can give rise to additional culture-specific challenges for the researcher, even when the researcher is a cultural insider. How these cultural complexities influence the manner in which the participants respond to data collection and the manner in which the researcher is seen and understood by others are explained. Strategies to overcome these challenges are discussed in light of the cultural competencies propose by Deardorff and Sewyer et al.
Practical implications
The paper highlights the need for researchers engaged in sensitive research to carefully plan and conduct their research, being mindful not only to the sensitive nature of the topic, but also to the cultural edifices and ethos.
Originality/value
The influence of cultural context in conducting sensitive research is not sufficiently addressed. Culture-specific challenges that can arise in cultures outside the West, such as Asia, have specifically being neglected. This paper addresses this knowledge gap by focusing on the culture-specific challenges faced by researchers, whether they are cultural insiders or outsiders.
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Sulakshana De Alwis, Patrik Hernwall and Arosha S. Adikaram
This study aims to explore how and why employees perceive technology-mediated interruptions differently and the role of sociocultural factors in this process using sociomaterial…
Abstract
Purpose
This study aims to explore how and why employees perceive technology-mediated interruptions differently and the role of sociocultural factors in this process using sociomaterial analysis.
Design/methodology/approach
Data were gathered from 34 Sri Lankan knowledge workers using a series of workshop-based activities. The concept of sociomateriality is employed to understand how sociocultural elements are entangled with technology in work-life boundary experiences.
Findings
The findings of the thematic analyses suggest how culture is intertwined in the way employees perceive technology-mediated interruptions and how they manage information communication technologies (ICTs) to balance their work and nonwork demands. Participants have been unable to avoid technology-mediated boundary interruptions from work, as organisations have created norms to keep employees connected to organisations using information communication technologies. Traditional gender roles are specifically found to be entangled in employees' boundary management practices, disadvantaging women more.
Practical implications
The findings highlight how national culture and gender norms create challenging work-life experiences for female employees than males. This could create a disadvantageous position for female employees in their career progression. It is crucial to consider factors such as boundary preferences and family concerns when deciding on family-friendly work policies. Also, organisations have to consider the development of explicit guidelines on after-hours communication expectations.
Originality/value
Using the lens of sociomateriality, researchers can understand the contextual entanglement of ICTs with national culture and gender norms in creating different work-life boundary experiences. It seems ICTs are creating a disadvantage for female employees when managing work–nonwork boundaries, especially in power distant and collectivist cultures where traditional gender norms are highly valued and largely upheld. This study also contributes to the current discourse on work-life boundaries by providing insights from non-western perspectives.
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Arosha S. Adikaram, Subashini Weerakotuwa and Dilusha Madushanka Liyanage
This paper aims to revisit the debate on the insider-outsider positionality of the researcher in conducting qualitative research by highlighting the challenges of researching…
Abstract
Purpose
This paper aims to revisit the debate on the insider-outsider positionality of the researcher in conducting qualitative research by highlighting the challenges of researching sexual harassment and harassment among stigmatized or hidden groups of individuals in a culturally value-laden backdrop in South Asia.
Design/methodology/approach
The authors drew on a bricolage of methods to analyze and write this paper. First, the authors borrowed from the case study approach to select three research projects that would shed light on the argument raised in the study. Then, narratives, together with self and critical reflexivity were used to write reflective narratives, which served as data for this paper. Next, the authors used the thematic analysis method to analyze the reflective narratives. Finally, the authors drew from literature and the experiences to provide recommendations for the challenges thus identified.
Findings
The critical reflections highlight three overarching challenges the authors encountered as insider-outsiders in researching a sensitive topic among stigmatized/hidden groups in a value-laden cultural backdrop: 1) difficulty in recruitment, 2) internalized gender norms and 3) unconscious biases. Based on these challenges, the authors posit that what is pertinent is not whether a researcher is an insider, outsider or in-betweener per se, but how to maximize benefits and minimize pitfalls of being an insider or outsider and employing other means of overcoming the drawbacks. The authors also claim that being more sensitive to the culture, reflexive, flexible and experienced would help overcome challenges faced when conducting research of this nature as insiders-outsiders.
Originality/value
There appears to be little empirically derived inquiry on the insider-outsider positionality of the researchers at the intersection of sensitive topics, stigmatized participants and culture. Our reflections and suggestions address this lacuna while revisiting the simplistic use of insider-outsider dichotomy and proposing other means to overcome the drawbacks brought on by the researcher positionality.
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Arosha S. Adikaram and Ruwaiha Razik
This study aims to explore the challenges and barriers encountered by Science, Technology, Engineering and Mathematics (STEM) women entrepreneurs in an emerging country context �…
Abstract
Purpose
This study aims to explore the challenges and barriers encountered by Science, Technology, Engineering and Mathematics (STEM) women entrepreneurs in an emerging country context – Sri Lanka – within a context of strict gender role stereotyping beliefs and norms.
Design/methodology/approach
Using qualitative research methodology, 15 in-depth, in-person, semi-structured interviews were conducted with STEM women entrepreneurs using the theoretical lenses of intersectionality and social role theories in tandem.
Findings
Findings revealed that participants were confronted with an array of structural/administrative and gender-related challenges at the intersections of gender, entrepreneurship and characteristics mapped with STEM fields. Accordingly, lack of access and reach to networks and opportunities, procedural obstacles, difficulties in staffing, difficulties in obtaining finances, lack of understanding and support from family and society, difficulties in managing work-life, and legitimacy obstacles appear to restrain the participants in starting and running their businesses. These challenges have their roots embedded in a complex web of ideologies and expectations related to gender.
Originality/value
This research contributes to the scant body of literature on STEM women entrepreneurship in general and specifically to the literature on challenges facing STEM women entrepreneurs from the perspective of a non-Western – emerging economy, which is built on strong cultural strictures and gender ideologies.
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Arosha S. Adikaram and Pavithra Kailasapathy
The decision-making styles of human resource professionals (HRPs) in resolving complaints of sexual harassment are extremely important as they form the backbone of effectiveness…
Abstract
Purpose
The decision-making styles of human resource professionals (HRPs) in resolving complaints of sexual harassment are extremely important as they form the backbone of effectiveness in the resolution of a complaint. The purpose of this paper is to explore these decision-making styles and gauge their effectiveness in resolving such complaints.
Design/methodology/approach
Employing a qualitative research approach, semi-structured interviews were conducted with 35 HRPs of 30 companies in Sri Lanka.
Findings
We found eight decision-making styles used by HRPs in resolving complaints of sexual harassment: (1) analytical, (2) behavioural, (3) directive, (4) conceptual, (5) avoidant, (6) dependent, (7) intuitive and judgemental, and (8) manipulative and persuasive. HRPs were found to generally adopt combinations of these styles, with one or two styles being dominant while one or two were used as back-up styles. In resolving complaints of sexual harassment, certain combinations of these styles were found to be more effective than others because they led to procedural, distributive and interactional justice.
Practical implications
The implications of these findings for self-reflection and in training for the HRPs are also discussed.
Originality/value
The findings of this study assist us in understanding how and why HRPs make different decisions when resolving seemingly similar complaints and the effectiveness of such decisions.
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Arosha S. Adikaram and N.P.G.S.I. Naotunna
This paper aims to explore how Human Resource Management (HRM) practices were adopted to implement and manage remote working during the COVID-19 pandemic and identify whether and…
Abstract
Purpose
This paper aims to explore how Human Resource Management (HRM) practices were adopted to implement and manage remote working during the COVID-19 pandemic and identify whether and how remote working would/should continue in the future, in a developing and a unique cultural set up in the Asian context.
Design/methodology/approach
The study was conducted using qualitative methodology with semi-structured, in-depth interviews with 26 Human Resource Professionals (HRPs) of different industries in Sri Lanka. The information was collected in two phases; at the initial stages of the pandemic during May–June 2020 and after one year and four months, in October–November 2021.
Findings
The findings explain the different HRM activities executed by HRPs, such as employee engagement activities, setting guidelines, employee support, performance management and training, to make remote working successful when it was implemented as an emergency and involuntary work arrangement with the advent of the COVID-19 pandemic in Sri Lanka. However, over time, the interest and interventions of HRPs appeared to have dwindled, and many companies are waiting to revert to on-site work when the pandemic situation settles. It appears that remote working will remain a transitory work arrangement to respond to crises or exceptional circumstances rather than a permanent work arrangement for many companies in Sri Lanka.
Originality/value
The study contributes to and expands the knowledge of HRM in managing remote working during and beyond the pandemic in a developing Asian country perspective and the suitability of remote working and HRM practices for specific national cultural contexts.
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Arosha S. Adikaram, N.P.G.S.I. Naotunna and H.P.R. Priyankara
This paper aims to present an empirically driven crisis management framework of complementary human resource management (HRM) bundles that can be utilized in simultaneously…
Abstract
Purpose
This paper aims to present an empirically driven crisis management framework of complementary human resource management (HRM) bundles that can be utilized in simultaneously managing the health crisis, financial crisis and disruptions to business operations through lockdown and other government restrictions propelled by the COVID-19 pandemic.
Design/methodology/approach
The framework is developed employing qualitative methodology, drawing from the successful HRM practices adopted by 26 Sri Lankan companies in battling the many crises of COVID-19 and using the soft HRM approach as the theoretical basis.
Findings
The findings report a framework that consists of three key HRM bundles (health and safety bundle, cost-saving bundle and employee motivation and engagement bundle) entailing an array of inter-related, internally consistent, complementary and mutually reinforcing HRM practices and HRM activities. These HRM bundles and the HRM practices as well as the HRM activities therein, indicate how a softer approach to managing employees can be used during a crisis.
Practical implications
The framework will inform the HRPs of the HRM bundles, HRM practices and HRM activities that can be used to manage the multiple crises created by COVID-19 and other similar pandemics.
Originality/value
The study contributes to and expands the knowledge of HRM in crisis management generally and HRM in a global pandemic more specifically.
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As prior research has indicated, women who experience behaviors that fall under the accepted definitions of sexual harassment, do not label, acknowledge, or claim these behaviors…
Abstract
Purpose
As prior research has indicated, women who experience behaviors that fall under the accepted definitions of sexual harassment, do not label, acknowledge, or claim these behaviors as such. The purpose of this paper is to explore an alternative explanation for this non-labeling by arguing that apprehension in expressing sexuality, stemming from apparent subjugation of sex and sexuality by society, posited in a culturally value laden backdrop, leads to Sri Lankan women not labeling or acknowledging sexual harassment.
Design/methodology/approach
Employing grounded theory, in-depth, one-on-one interviews were conducted with 40 working women.
Findings
It was revealed that social construction of gender and sexuality in Sri Lankan society, with its instilled moralistic beliefs and norms such as respectability, sexual innocence, chastity, and purity among women, suppress and govern their sexuality in the workplace. The resultant self-surveillance and self-discipline lead to women evading expressing and using vocabulary denoting sexuality – including the term “sexual harassment” – mainly for fear of social censorship, self-blame, and victim blame.
Practical implications
The study shows how policies and procedures of sexual harassment must heed the gendered everyday realities of women in workplaces and questions the capacity and utilization of these laws and policies that employ the label “sexual” in addressing the issue.
Originality/value
This paper advances knowledge on sexual harassment by providing new insights on how cultural values and norms leading to social construction of gender and sexuality play an important role in non-labeling of sexual harassment. Moving further, this paper illustrates how Foucault’s treatise of “sexuality and power,” and “social construction of reality” can be employed to theorize non-labeling.
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Arosha Adikaram and Ruwaiha Razik
This paper aims to explore the motivations behind women in a developing South Asian country – Sri Lanka – to embark on entrepreneurship in science, technology, engineering and…
Abstract
Purpose
This paper aims to explore the motivations behind women in a developing South Asian country – Sri Lanka – to embark on entrepreneurship in science, technology, engineering and mathematics (STEM) fields, which is a doubly masculine hegemony operating within a culturally nuanced gendered context.
Design/methodology/approach
The study employs a qualitative research approach, conducting in-depth semi-structured interviews with 15 STEM women entrepreneurs, following the theoretical lenses of push and pull motivation theory and gender role theory.
Findings
Although the motivations of STEM women entrepreneurs cannot be exclusively categorized as either push or pull factors, the pull factors had a greater influence on the participants in motivating them to become entrepreneurs. The primary motivators for starting businesses in STEM were: inspiration from something or someone, inner calling, the identification of business opportunities, the need for flexibility, necessity and/or desire to help society. It was often difficult to identify one dominant motivator in many instances, as many factors were interlinked to motivate women to start a business. The study also revealed that gender ideologies could stifle the participants' motivation, while the inner need to break these gender ideologies implicitly stimulated their motivation.
Originality/value
The study contributes to and expands the knowledge of STEM women entrepreneurs in general and to the limited existing knowledge of STEM women entrepreneurs in developing countries specifically. The paper brings contextual novelty as Sri Lanka produces more female STEM graduates than men, which is unique compared to most other parts of the world.