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The purpose of this paper is to examine the effect of work engagement on job crafting and innovativeness in the Indian information technology (IT) industry. The authors also theorized and examined the moderating effect of perceived supervisory support (PSS) and openness-to-experience (OTE) in aforementioned relationships respectively.

The authors base their arguments on the job-demands and resource (JDR) theoretical model and broaden-and-build theory. Field data from 377 working IT professionals were collected using the survey method. The model was tested using partial least squares (PLS) technique.

Results support the main effects hypothesis. The authors find a significant and positive relationship between work engagement and job crafting behavior and innovativeness.

The study makes a reasonable contribution to existing knowledge on work engagement and its outcomes. However, the use of cross-sectional data may constrain causal inferences.

Innovativeness and job crafting behaviors are valuable to most organizations, but more critical in IT organizations. As illustrated in this paper, work-engaged employees display higher levels of innovativeness and job-crafting behavior. These results suggest that IT organizations should focus on work-engagement for better productivity and faster growth.

This study is an attempt towards a better understanding of work engagement and its micro level individual outcomes which have not been examined earlier.

The purpose of this study is to explore the dimensions of technology on which information technology (IT) professionals assess and evaluate a given technology. The authors believe that these dimensions influence their career outcomes and hold the potential to explain the intent to leave among IT professionals.

This study hypothesizes that the likelihood of a given technology being assessed favorably depends on various technology features perceived by IT professionals. These features influence their career prospects, thus influencing work outcomes like turnover intention. This study uses a survey-based quantitative technique to test the proposed research model. Data has been recorded from 312 IT professionals working in different service-based IT firms.

The findings of this study indicate that the technology IT professionals work with impacts their work and career-related outcomes. IT professionals evaluate and understand technology to assess the favorability of these technologies. Individual preferences to work with a specific technology are driven by that technology's possible influence on career outcomes such as the availability of job opportunities.

This study proposes that assigned technology influences career outcomes among IT professionals and has a potential to explain their turnover intentions. The authors have found that technologies fulfilling their career expectations, such as better work opportunities and job security, might be favorable for IT professionals. Unmet expectations with the assigned technology affect the turnover intention among IT professionals. Though this study examines turnover intention as an outcome, future studies can explore the attributes of technology relevant to IT professionals and their impact on other significant consequences such as work exhaustion and job satisfaction.

With a growing attrition rate and significant demand for skilled IT professionals, the importance of studying their behavior has become essential for both academia and the industry. Despite ample research, there is still a gap between theory and practice. This study on IT professionals proposes that understanding technology and how it is perceived, understood and evaluated by IT professionals might provide significant insights into their work behavior.

This study contributes to the literature by describing the unexplored phenomenon of the impact of technology assignment on IT professionals' work outcomes. This study is valuable in exploring a new dimension to explain turnover intention.

Quality communication is a big challenge in mobile ad hoc networks because of a restricted environment for mobile devices, bandwidth-constrained radio connections, random mobility of connected devices, etc. High-quality communication through wireless links mainly depends on available bandwidth, link stability, energy of nodes, etc. Many researchers proposed stability and link quality methods to improve these issues, but they still require optimization. This study aims to contribute towards better quality communication in temporarily formed networks. The authors propose the stable and bandwidth aware dynamic routing (SBADR) protocol with the aim to provide an efficient, stable path with sufficient bandwidth and enough energy hold nodes for all types of quality of service (QoS) data communication.

The proposal made in this work used received signal strength from the media access control (MAC) layer to estimate the stability of the radio connection. The proposed path stability model combines the stability of the individual link to compute path stability. The amount of bandwidth available for communication at a specific time on a link is defined as the available link bandwidth that is understood as the maximum throughput of that link. Bandwidth as a QoS parameter ensures high-quality communication for every application in such a network. One other improvement, towards quality data transmission, is made by incorporating residual energies of communicating and receiving nodes in the calculation of available link bandwidth.

Communication quality in mobile ad hoc network (MANET) does not depend on a single parameter such as bandwidth, energy, path stability, etc. To address and enhance quality communication, this paper focused on high impact factors, such as path stability, available link bandwidth and energy of nodes. The performance of SBADR is evaluated on the network simulator and compared with that of other routing protocols, i.e. route stability based QoS routing (RSQR), route stability based ad-hoc on-demand distance vector (RSAODV) and Ad-hoc on-demand distance vector (AODV). Experimental outcomes show that SBADR significantly enhanced network performance in terms of throughput, packet delivery ratio (PDR) and normalized control overhead (NCO). Performance shows that SBADR is suitable for any application of MANET having random and high mobility.

QoS in MANET is a challenging task. To achieve high-quality communication, the authors worked on multiple network parameters, i.e. path stability, available link bandwidth and energy of mobile nodes. The performance of the proposed routing protocol named SBADR is evaluated by a network simulator and compared with that of other routing protocols. Statistical analysis done on results proves significant enhancement in network performance. SBADR is suitable for applications of MANET having random and high mobility. It is also efficient for applications having a requirement of high throughput.

SBADR shows a significant enhancement in received data bytes, which are 1,709, 788 and 326 more in comparison of AODV, RSAODV and RSQR, respectively. PDR increased by 21.27%, 12.1%, 4.15%, and NCO decreased by 9.67%, 5.93%, 2.8% in comparison of AODV, RSAODV and RSQR, respectively.

Outcomes show SBADR will perform better with applications of MANET such as disaster recovery, city tours, university or hospital networks, etc. SBADR is suitable for every application of MANET having random and high mobility.

This is to certify that the reported work in the paper entitled “SBADR: stable and bandwidth aware dynamic routing protocol for mobile ad hoc network” is an original one and has not been submitted for publication elsewhere. The authors further certify that proper citations to the previously reported work have been given and no data/tables/figures have been quoted verbatim from the other publications without giving due acknowledgment and without permission of the author(s).

Globally, the landscape of corporate carbon disclosures (CCD) is continually evolving as societal, environmental and regulatory expectations change over time. The goal of this study is to examine the challenges faced by Indian firms’ corporate carbon reporting (CCR). The literature recognized the hurdles to reaching net zero emissions and decarbonization, which are equally applicable to carbon disclosure (CD).

The scope 3 emission disclosure barriers (S3EDBs) identified from the literature were ranked, and their relationships were discovered using the “Grey-based decision-making trial and evaluation laboratory” (Grey- DEMATEL) technique.

The key findings are the S3EDBs, the most prominent barriers, their interrelationships and important insights for managers of organizations in prioritizing the action area for scope 3 CD. Eight S3EDBs were categorized in terms of cause and effect, threshold value is calculated as 0.78. “Quality, and reliability of data,” “Government policies and statutory requirement on emission disclosure” and “Traceability and managing supply chain partners” are the most prominent S3EDBs.

The results will help industry people in countries with emerging economies that have significant scope 3 carbon footprints. The managers can plan to deal with top S3EDBs as a step towards decarbonization and ultimately fighting climate change (CC).

This study is one of the first to rank these barriers to CD so that industry practitioners can prioritize their actions. The core contribution of this research is to detect the most significant S3EDBs and their interdependencies.

This study aims to understand holistic consumer perceptions of quality and their effect on re-purchase intentions by measuring the latent characteristics of online Amazon reviews.

Data was collected from entries in the Amazon customer review data set, which explicitly mentions quality, economic evaluation and future purchase intention. The analyses included natural language processing, structural topic modeling and econometric analysis. The study used real-time customer reviews to determine the overall perceived quality, the impact of perceived quality on re-purchase intention and the mediating roles of price consciousness and customer satisfaction.

Consumers’ perception of overall quality includes product- and service-related dimensions. Perceived quality influences re-purchase intentions through the mediating role of customer satisfaction. While price consciousness impacts the link between perceived quality and customer satisfaction, it does not affect re-purchase intention.

The managerial implications emphasize multiple dimensions of quality in the online environment and the role of customer satisfaction in consumers’ online re-purchase intentions. The results also illustrate that price effects are insignificant in influencing re-purchase intentions. Thus, while price cuts may encourage initial purchases, quality and customer satisfaction are vital to stimulate re-purchase.

The e-commerce literature lacks a comprehensive and rigorous understanding of the components of consumers’ perceived quality. This research develops a thorough understanding of what impacts overall e-commerce quality based on real-time customer reviews, avoiding the biases arising from traditional methods, including surveys.

The case helps to introduce some of the elements of strategic management process, which are vital for competitive advantage, particularly for the public utility services such as MSWM. It intends to achieve the following objectives: analyse the external environment for MSWM industry in India; analyse the internal organizational environment for a firm’s strategic competitiveness; introduce the concept of value and value chain understand the role of Stakeholder groups; understand the concept of public–private partnerships (PPP); and understand the role of technology in sustaining a competitive advantages.

This case focuses on entrepreneurial venture of Gaurav Sharma and his team who intend to transform the landscape of Municipal Solid Waste Management (MSWM) industry in the country. THANKYOU (letsthankyou.com) is a Jaipur, India-based enterprise offering waste management solutions across different verticals. It was founded in 2016, following an opportunity in the waste management industry unleashed by the Government of India’s (GOI) new MSWM 2016 rules making it mandatory for the waste generators to manage (segregate, process, transport and disposal) their own waste. After initial examination of MSWM service scenario in the country, Gaurav and his two team members realize that a lack of integration among the multiple entities of waste management value chain is the root cause of the current poor state of affairs. So, they come up with an online marketplace, which offers a one-stop solution for the waste management of general households, residential settings and corporate. With initial projects implemented in the decentralized mode offering unit-level services such as door-to-door waste collection, on-demand waste pick-up and waste audits for corporate, the company has eventually got an opportunity of working on a centralized MSWM project for a leading hotel. Indeed, the company has the first mover advantage of entering the government controlled MSWM industry. However, to move forward, the THANKYOU team must address some fundamental issues in the industry: How to integrate the informal and formal sectors involved in waste management to achieve economies of scale? How to make land-filling the least preferred option of waste management? How to use technology to enhance the efficiency of MSWM value chain?

The case can add value to a course on strategic management at the post-graduate level. It highlights the role of external and internal environment analyses in the formulation of business strategy, ultimately leading to a firm’s strategic competitiveness. In a strategic management course, the case can be used to discuss introductory topics such as the analysis of internal and external environment; value creation by leveraging internal resources and capabilities; analysis of a firm’s dependence on its stakeholder groups; ascertainment of the profitability driver for a firm’s business model; and the concept of PPP.

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CSS 11: Strategy

Adopting sustainable practices is highly required in hotels. This study aims to assess consumer behaviour towards adopting sustainable practices in hotels. In addition, mediating role of consumer attitude (CAtt) is assessed between consumer awareness (CA) and willingness to pay.

An empirical study was carried out to analyse the integrative research model of CA, CAtt and willingness to pay premium price (WTPPP) for sustainable practices adoption in five-star hotels in emerging economies. Responses from 447 respondents were collected and analysed. Structural equation modelling was performed using SPSS 21.0.

The research outcomes indicate the partial mediation of CAtt between CA and WTPPP. Furthermore, consumer satisfaction has been found to have a moderating effect on the relationship between CAtt and willingness to pay a premium price.

The research results add to the literature by analysing prominent factors affecting willingness to pay premium for adopting sustainable practices in five-star hotels.

The world is experiencing technological disruptions due to the dynamic business environment, technological advancements, customer preferences, increasing competitive pressure, globalization of supply chains, and environmental disruptions. Industry 4.0 technologies are paving the way for increased production efficiency and worker safety while optimizing resource utilization and improving sustainability. Industry 4.0 technologies find their applications in almost all sectors, but few studies explore industry 4.0 technologies in agriculture. The agri-food sector has experienced an upward trend in digitalization projects. The digital agri-food supply chains will help in the autonomous decision-making process, leading to enhanced visibility in the agri-food supply chains through real-time traceability solutions, thereby leading to improved food quality. It is anticipated that industry 4.0 technologies in the agri-food supply chains will impact climate change disruptions and improve the unequal distribution of resources in the agricultural sector. The present study highlights various industry 4.0 technologies and their applications in the agri-food supply chains. Based on the findings from a literature review, the study establishes 10 key performance indicators that will benefit decision-making in a digital, data-centered environment.

The purpose of this article is to explore the phenomena of board gender diversity and its consequences for sustainability performance, as measured by the environment, social and governance (ESG) disclosure score, in the Indian context.

The positivist paradigm influenced the research design for this study. The relationship between firm's ESG performance and female participation on the corporate boards was explored using panel data regression with a fixed effect approach. A total of 712 data points covering the Nifty 100 companies of the National Stock Exchange (NSE) were included in the data set. To add robustness to the findings and to overcome endogeneity bias, authors employed the Dynamic Generalized Method of Moments (GMM).

The results showed that, a relatively small, percentage of women directors has little impact on ESG performance, but when at least three women directors are in place, these relationships become more favourable. Despite the fact that Indian firms trail behind many developed and developing countries in promoting board gender equality, authors conclude that critical mass theory partially applies in the Indian context.

This study contributes to the field of corporate governance in the twenty-first century by investigating the subject of women's participation on boards in the context of a rising market and its potential influence on sustainability performance. The use of critical mass theory adds a fresh perspective to the literature.