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Despite the current attention toward the concept of data culture, a commonly accepted scope and definition is currently lacking. Addressing this conceptual fuzziness would be beneficial to pursue the development of knowledge on data culture in the public sector. The research aims at advancing theory by building a novel conceptualization of the constituent elements of data culture in local governments and their relationships.

For this purpose, the authors used a multi-method research design. More precisely, the authors conducted 12 semi-structured interviews with mayors and heads of administration from local governments, and a document analysis. The authors inductively mapped the findings to an existing heuristic featuring seven levels of data culture and extracted relationships between these levels.

The authors find several elements belonging to the data culture of local governments for each level of the existing generic heuristic and identify 24 influence relationships between these levels. The authors integrate these findings into the data culture model, which conceptualizes data culture in local governments.

The data culture model provides a strong theoretical basis for researchers to position their research and further advances knowledge on this still elusive concept. Practitioners can use the data culture model as a reflective tool to understand which elements impacted their current data behavior.

To the best of the authors’ knowledge, this is the first work to provide a conceptualization of data culture in local governments at this level of depth, and to conceptualize relationships between constituent elements of data culture.

The purpose of this research is to study how current research reports reflect on using public displays in the smart city. In particular, it looks at the state-of-the-art of this domain from two angles. On the one hand, it investigates the participation of citizens in the development of public displays. On the other hand, it aims at understanding how public displays may foster citizen participation in addressing urban issues. Its goal is to provide a literature review of this field, and a research agenda.

A systematic literature review (SLR) was conducted following a thoroughly detailed protocol. It surveys 34 recent papers through multiple aspects, including interaction modality, level of participation, socio-demographics of participating citizens, topic of participation, evaluation of the display and participation of end-users in the early development stages of the display. Then, a research agenda informed by the results of the SLR is discussed in light of related literature.

The SLR showed that further research is needed to improve the involvement of citizens in the early stages of the development of public displays, broaden the spectrum of citizen participation achieved through public displays, integrate public displays with other means of participation and handle the changing urban context to improve the participation experience.

Previous literature reviews have been conducted in the field of public displays, including one specifically related to citizen participation. However, they have emphasized the technological aspects of public displays and omitted other essential aspects. This article aims at addressing this gap by conducting a literature review, including also non-technological perspectives such as socio-demographics and participation in development, complementing other works.

Governments around the world engage in digitalization projects to improve their internal functioning and the delivery of information and services to their users, including citizens. There are several ways to implement this digitalization and, therefore, different roles for citizens, who can be considered as customers, as participants and as coproducers in a digital government. The purpose of this study is to identify which factors influence the roles citizens are willing to take in a digital government.

This paper conducted an exploratory survey in Belgium. This paper examined which factors among age, gender, occupation, education, digital literacy, government level and frequency of use of other e-services influence citizens’ roles.

Through a statistical analysis conducted on data collected from 203 citizens, this paper identifies 25 relationships between the aforementioned factors and expectations mapped to the citizens’ roles. This paper has identified relationships between expectations and government level, gender, age, occupation, use frequency of other e-services and digital literacy. On the other hand, this paper found no influence for the education level and for working in an administration.

This study contributes to the research field by providing insights into what citizens expect from digital government and exploring several relationships to be investigated in further research.

No previous work has asked directly to citizens which role they would be willing to take and, consequently, what expectations they have towards digital government. This paper contributes a usable survey instrument to achieve this and has demonstrated how it can be used to collect data from citizens. In doing so, this paper contributed valuable findings supporting Belgian policymakers in developing digital government policies that are aligned with citizens' expectations.