Anthony M. Grant, Ingrid Studholme, Raj Verma, Lea Kirkwood, Bronwyn Paton and Sean O’Connor
There is limited empirical literature on the effectiveness of leadership coaching in healthcare settings. The purpose of this paper is to explore the efficacy of leadership…
Abstract
Purpose
There is limited empirical literature on the effectiveness of leadership coaching in healthcare settings. The purpose of this paper is to explore the efficacy of leadership coaching for individuals implementing strategic change in the Australian public health system.
Design/methodology/approach
Using a within-subjects (pre-post) design, participants (n=31) undertook six one-hour coaching sessions. Coaching was conducted by professional leadership coaches. Both quantitative and qualitative data were collected.
Findings
Participation was associated with significant improvements in goal attainment, solution-focused thinking, leadership self-efficacy, perspective-taking capacity, self-insight and resilience, and ambiguity tolerance. There were significant reductions in stress and anxiety. The benefits of coaching transferred from the workplace to the home. Many participants reported being able to use insights gained in coaching in their personal lives, and reported better work/life balance, less stress and better quality relationships at home.
Originality/value
Few studies have provided evaluation of leadership coaching in healthcare setting. Leadership coaching in the public health system may be an important methodology for facilitating goal attainment and fostering resilience in this vital social sector, benefiting workers in the health services, their families and ultimately their patients and the broader community.
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Ofer I. Atad and Anthony M. Grant
This study aimed to examine how the effects of traditional tertiary education (lecture format) on various outcomes – including goal attainment, psychopathology (stress, anxiety…
Abstract
Purpose
This study aimed to examine how the effects of traditional tertiary education (lecture format) on various outcomes – including goal attainment, psychopathology (stress, anxiety and depression), resilience, solution-focused thinking and self-insight – compare to effects of traditional education supplemented by health coaching, delivered through Zoom video-conferencing.
Design/methodology/approach
The study, which involved mature-age Israeli undergraduate students enrolled in a health promotion course (n = 178), used a randomized controlled between-subjects (pre-post) design. Participants were each randomly assigned to a traditional-education condition (n = 90) or to a coaching condition (n = 88). All participants attended 13 weekly course lectures; those in the coaching condition also participated in weekly Zoom-based coaching sessions, with trained health coaches. Each participant completed online questionnaire measures at the beginning and at the end of the semester. Data were analyzed using repeated-measures ANOVA.
Findings
Compared with participants in the traditional-education condition, those in the coaching condition showed, over the course of the semester, significant improvement in goal attainment, solution-focused thinking, self-insight, resilience and psychopathology. Participants in the traditional-education condition showed no change in these measures.
Originality/value
The authors’ findings suggest that health coaching, as a supplement to traditional lectures, can enhance undergraduates' goal attainment and multiple facets of their mental well-being. These findings may have significant practical implications for the vast numbers of students struggling to cope in higher education systems worldwide. The authors further suggest a range of alternative, coaching-inspired interventions that do not require development of a full coaching program.
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The purpose of this paper is to compare the impact of a long‐term (13‐week, spaced learning) with a short‐term (two‐day, block intensive) coaching skills training programme on…
Abstract
Purpose
The purpose of this paper is to compare the impact of a long‐term (13‐week, spaced learning) with a short‐term (two‐day, block intensive) coaching skills training programme on participants' coaching skills and emotional intelligence.
Design/methodology/approach
In the study 23 participants completed a 13‐week coaching skills training course which consisted of weekly 2.5‐hour workshops and action learning. In comparison, 20 participants completed a two‐day “Manager as Coach” training programme, with a three‐week action learning break between day one and day two. Both training programmes used the same coaching frameworks, with the two‐day programme being more condensed.
Findings
Participation in the 13‐week training course was associated with increases in both goal‐focused coaching skills and emotional intelligence, whereas the two‐day block intensive training was associated with increased goal‐focused coaching skills, but not emotional intelligence. Further, the magnitude of the increase in goal‐focused coaching skills was less for the two‐day programme than for the 13‐week programme.
Research limitations/implications
These studies used a quasi‐experimental pre‐post design, and the long‐term effects were not measured. Future research should use control groups and random assignment to short‐ or long‐term training.
Practical implications
The main implications of these findings are that, while short, intensive programmes may improve participants' goal‐focused coaching skills, organisations seeking to deepen the impact of “Manager as Coach” training programmes and improve the underlying emotional intelligence of participants should use a spaced learning approach over a number of weeks.
Originality/value
This is the first study to examine the impact of different approaches to coaching skills training and their impact on emotional intelligence.
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Anthony M. Grant and Sean A. O'Connor
The purpose of this paper is to explore the differential effects of problem‐focused and solution‐focused coaching questions by means of a literature overview and results of an…
Abstract
Purpose
The purpose of this paper is to explore the differential effects of problem‐focused and solution‐focused coaching questions by means of a literature overview and results of an exploratory pilot study.
Design/methodology/approach
In a problem‐focused coaching session 39 participants complete a range of measures assessing self‐efficacy, their understanding of a problem, positive and negative affect, and goal approach. They then respond to a number of problem‐focused coaching questions, and then complete a second set of measures. The 35 participants in a solution‐focused session complete a mirror image of the problem‐focused condition, responding to solution‐focused coaching questions, including the “Miracle Question”.
Findings
Both the problem‐focused and the solution‐focused conditions are effective at enhancing goal approach. However, the solution‐focused group experience significantly greater increases in goal approach compared with the problem‐focused group. Problem‐focused questions reduce negative affect and increase self‐efficacy but do not increase understanding of the nature of the problem or enhance positive affect. The solution‐focused approach increases positive affect, decreases negative affect, increases self‐efficacy as well as increasing participants' insight and understanding of the nature of the problem.
Practical implications
Solution‐focused coaching questions appear to be more effective than problem‐focused questions. Although real‐life coaching conversations are not solely solution‐focused or solely problem‐focused, coaches should aim for a solution‐focused theme in their coaching work, if they wish to conduct effective goal‐focused coaching sessions that develop a depth of understanding, build self‐efficacy, reduce negative affect, increase positive affect and support the process of goal attainment.
Originality/value
This is the first study to explore this issue.
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Carol Pomare and Anthony Berry
The purpose of this paper is to explore whether and how changes in the management control systems (MCS) of post-secondary institutions (PSIs) in Western Canada can be described…
Abstract
Purpose
The purpose of this paper is to explore whether and how changes in the management control systems (MCS) of post-secondary institutions (PSIs) in Western Canada can be described and explained in terms of formal and informal MCS; and whether and how changes in the MCS of PSIs in Western Canada can be described and explained in terms of an integrative contingency-based framework of MCS based on regulatory accountability systems, competitive markets and organizational culture?
Design/methodology/approach
The empirical research was undertaken with an exploratory mixed design. The first phase involved descriptive univariate and bivariate statistics as well as non-parametric statistics computed on data from annual reports and financial statements of 46 PSIs in Western Canada to quantitatively explore MCS. The second phase involved the grounded theory (GT) analysis of annual reports of 46 PSIs in Western Canada to qualitatively explore formal MCS in relation to changes in contingencies. The third phase involved the GT analysis of 20 semi-structured interviews of senior managers from PSIs in Western Canada to qualitatively explore informal MCS in relation to formal MCS and changes in contingencies.
Findings
The research showed that emphasis on formal MCS in Western Canadian PSIs resulted in biased compliance within informal MCS. The exploratory research also demonstrated that the distinction between formal and informal MCS was better understood in a wider framing of MCS in terms of regulatory accountability systems, competitive markets and organizational culture.
Originality/value
This research led to the elaboration of an exploratory theoretical framework to subsume the distinction between formal and informal MCS into an integrative contingency-based framework of MCS.
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Mark McCormack, Lauren Brinkley-Rubinstein and Krista L. Craven
The purpose of this paper is to present a case study of leadership religiosity in a local non-profit organizational setting, from a larger program evaluation project, and to…
Abstract
Purpose
The purpose of this paper is to present a case study of leadership religiosity in a local non-profit organizational setting, from a larger program evaluation project, and to problematize prevailing theoretical assumptions in the leadership religiosity literature about the nature of religion in organizational settings.
Design/methodology/approach
Methods of data collection consisted primarily of in-depth interviewing, observations, and document content analysis of organizational publications, web sites, and social media. The larger program evaluation project also utilized social network analysis and surveys.
Findings
The data highlights several important manifestations of leadership religiosity that serve to legitimate potentially unhealthy leadership tendencies and organizational processes: unrealistic future goals in strategic planning and dogmatic decision making. Both stem from the perceived divine origination of the organization in question, and from the perceived divine authority placed upon the leader of the organization.
Practical implications
This research challenges prevailing theoretical assumptions about religion in the workplace that characterize “religion” as wholly distinct from other social, political, and organizational processes and inherently positive or beneficial. Conclusions about the potential benefits of religion for organizational life should therefore be made with caution and with a more robust and balanced understanding of the constructed nature of religion.
Originality/value
This paper adds much-needed nuance to the extant literature on leadership religiosity, the vast majority of which assumes certain a priori qualities and values in religion and considers only the positive manifestations and functions of religion. While religiosity is often associated with certain organizational benefits, more robust discussion must examine the potential for religion to be manifested or used in the service of more negative or harmful purposes and ends.
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Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
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Thalia Anthony, Juanita Sherwood, Harry Blagg and Kieran Tranter
Kristin L. Cullen-Lester, Alexandra Gerbasi and Sean White
This chapter utilizes a network perspective to show how the totality of one’s social connections impacts well-being by providing access to resources (e.g., information, feedback…
Abstract
This chapter utilizes a network perspective to show how the totality of one’s social connections impacts well-being by providing access to resources (e.g., information, feedback, and support) and placing limits on autonomy. We provide a brief review of basic network concepts and explain the importance of understanding how the networks in which leaders are embedded may enhance or diminish their well-being. Further, with this greater understanding, we describe how leaders can help promote the well-being of their employees. In particular, we focus on four key aspects of workplace networks that are likely to impact well-being: centrality, structural holes, embeddedness, and negative ties. We not only discuss practical implications for leaders’ well-being and the well-being of their employees, but also suggest directions for future research.
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Anthony J. Stone and Carol Rambo
Using a semi-autoethnographic layered account format, we present the voices of 16 Native American adults as they talk about their lives and Native American Caricature Iconography…
Abstract
Using a semi-autoethnographic layered account format, we present the voices of 16 Native American adults as they talk about their lives and Native American Caricature Iconography (NACI). First, we explore their impressions and lived experiences with “racial formation projects” such as tribal identification cards, blood quantum calculations, genocide, child removal, boarding schools, and reservations, to contextualize why some Native Americans interpret NACI as much more than “an honor,” “tradition,” or “just good fun.” Next, we explore the Native Americans' perceptions of sports mascots, cartoons, and sculpture, after exposing them to a series of eight images of NACI. We conclude that NACIs are racial formation projects as well. By unmindfully producing and consuming NACI, we fail to interrupt and reform the racial formation projects that continue to define us all.