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Article
Publication date: 29 March 2011

Eva Gemzøe Mikkelsen, Annie Hogh and Louise Berg Puggaard

This paper aims tp prevent bullying and conflicts at work and to identify process factors associated with the implementation and effects of such interventions.

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Abstract

Purpose

This paper aims tp prevent bullying and conflicts at work and to identify process factors associated with the implementation and effects of such interventions.

Design/methodology/approach

The paper presents process evaluation data from an intervention study in two organizations. A quasi‐experimental, process‐oriented research design was used. The following interventions were implemented: lectures on bullying, courses in conflict prevention and management, dialogue meetings, the distribution of pamphlets, newsletters and posters as well as steering group meetings.

Findings

Results indicate that participants benefited from the interventions, in particular the dialogue meetings and the courses in conflict prevention and management. Moreover, various factors stimulating or obstructing the implementation and effects of interventions were identified.

Research limitations/implications

The use of process evaluation to document the phases of the study and relevant process factors is a major strength. However, the study only included two public sector workplaces and no control groups.

Originality/value

The use of qualitative process‐evaluation helped identify important process factors affecting the implementation of interventions and their perceived effects. The paper thus yields valuable knowledge to researchers and practitioners.

Details

International Journal of Workplace Health Management, vol. 4 no. 1
Type: Research Article
ISSN: 1753-8351

Keywords

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Article
Publication date: 29 March 2011

Michael Sheehan and John Griffiths

The purpose of this paper is to extend awareness that workplace bullying impacts on the health of individuals both within and outside the workplace and that there are implications…

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Abstract

Purpose

The purpose of this paper is to extend awareness that workplace bullying impacts on the health of individuals both within and outside the workplace and that there are implications for workplace health management.

Design/methodology/approach

The paper contextualises the problem of workplace bullying and workplace health management and introduces the five articles in the special issue.

Findings

Workplace health management is becoming more prominent in some organizations and workplace health management, and a corporate culture based on partnership, trust and respect, offers considerable potential to move the agenda forward. Moreover, there appears to be a paucity of knowledge available as to how workplace health management strategies and programmes impact on organizational culture and assembling and sharing such a knowledge base could be a useful step.

Research limitations/implications

Further research is required to extend the studies presented and to address workplace bullying from the perspective of workplace health management.

Practical implications

Research is required to explore the extent to which the potential of workplace health management programmes to impact positively on corporate approaches to bullying and harassment has been realised and how those programmes have influenced corporate culture.

Social implications

A partnership approach to knowledge creation and sharing has the most potential for successful outcomes and accords closely with the inferred ideals of the Luxembourg Declaration for Workplace Health promotion.

Originality/value

The paper addresses a perceived gap in the literature linking workplace bullying to the impact on individual health and the implications for workplace health management.

Details

International Journal of Workplace Health Management, vol. 4 no. 1
Type: Research Article
ISSN: 1753-8351

Keywords

Available. Open Access. Open Access
Article
Publication date: 4 April 2016

Ann-Louise Holten, Gregory Robert Hancock, Roger Persson, Åse Marie Hansen and Annie Høgh

The purpose of this paper is to investigate whether and how knowledge hoarding, functions as antecedent and consequent of work related negative acts, as a measure of bullying. The…

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Abstract

Purpose

The purpose of this paper is to investigate whether and how knowledge hoarding, functions as antecedent and consequent of work related negative acts, as a measure of bullying. The authors investigate the relation as mediated by trust and justice.

Design/methodology/approach

Data stem from a longitudinal study in which questionnaire responses were collected twice from 1,650 employees in 52 workplaces. Structural equation modelling was used to analyse the two models. Design-based corrections were made to accommodate the multi-level structure of data.

Findings

The analyses showed that knowledge hoarding was both an antecedent and a consequent of negative acts. First, over time, knowledge hoarding was indirectly related to negative acts mediated by trust and justice. Second, negative acts were both directly and indirectly related to knowledge hoarding over time. The study thus points to the existence of a vicious circle of negative acts, psychological states of trust and justice, and knowledge hoarding behaviours, which presumably will affect both individual and organizational outcomes negatively.

Research limitations/implications

The use of already collected, self-report data, single-item measures, and the two-year time lag could pose potential limitations to the study.

Practical implications

Preventive and repair actions could potentially impact both negative acts and knowledge hoarding by focusing on increasing the social exchange quality at work unit level.

Originality/value

This paper combines two strands of research, that of bullying at work and that of knowledge management, within which research on knowledge hoarding has been an under-researched area.

Details

Journal of Knowledge Management, vol. 20 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

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