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Article
Publication date: 1 March 1991

Anne Tofts

The UK National Health Service is undergoing a radical period ofchange. The changes represent a massive challenge and opportunity forthose who manage healthcare in the UK. South…

121

Abstract

The UK National Health Service is undergoing a radical period of change. The changes represent a massive challenge and opportunity for those who manage healthcare in the UK. South East Thames Regional Health Authority′s programme for developing their top managers for future roles in the National Health Service is outlined. A competencebased approach is described, using development centres to identify individual needs. The focus of the programme is on helping individuals to recognise and effectively use the development opportunities that already exist in their organisation. The author has managed this programme since its inception in September 1990 and summarises the research process used to identify competence models for executive roles, and the aim and structure for the development centre. Some issues and learning evolving from this ongoing management development programme are introduced. South East Thames are encouraging hospitals to develop the learning organisation concept with the intention that learning opportunities are created for individuals while the organisation is transformed as a whole.

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International Journal of Contemporary Hospitality Management, vol. 3 no. 3
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 January 1991

Lyn Randall and Anne Tofts

The increasing interest in NHS Support Services as areas where costeffectiveness and improved provision of value for money can beintroduced has led to the Hotel Service concept in…

147

Abstract

The increasing interest in NHS Support Services as areas where cost effectiveness and improved provision of value for money can be introduced has led to the Hotel Service concept in recent years. The Government′s review of the NHS will have a major impact on the quality of hotel services in hospitals and there will be increased incentives for managers to engage in personal development programmes which will benefit the individual and the organisation.

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International Journal of Contemporary Hospitality Management, vol. 3 no. 1
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 11 April 2016

Anne Reff Pedersen

The purpose of this paper is to investigate the process and impact of patient involvement in locally defined improvement projects in two hospital clinics. The paper particularly…

1338

Abstract

Purpose

The purpose of this paper is to investigate the process and impact of patient involvement in locally defined improvement projects in two hospital clinics. The paper particularly aims to examine how patient narratives, in the form of diaries and radio montage, help to create new insights into patient experience for healthcare professionals, and support professionals’ enrolment and mobilisation in innovation projects.

Design/methodology/approach

Two case studies were undertaken. These drew upon qualitative interviews with staff and participant observation during innovation workshops. Patient diaries and a recorded montage of patient voices were also collected.

Findings

The findings illuminate translation processes in healthcare innovation and the emergence of meaning making process for staff through the active use of patient narratives. The paper highlights the critical role of meaning making as an enabler of patient-centred change processes in healthcare via: local clinic mangers defining problems and ideas; collecting and sharing patient narratives in innovation workshops; and healthcare professionals’ interpretation of patient narratives supporting new insights into patient experience.

Practical implications

This study demonstrates how healthcare professionals’ meaning making can be supported by articulating, constructing, listening and interpreting patient narratives. The two cases demonstrate how patient narratives serve as reflective devices for healthcare professionals.

Originality/value

This study presents a novel demonstration of the importance of patient narratives for translating healthcare innovation in a clinical practice setting.

Details

Journal of Health Organization and Management, vol. 30 no. 2
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 1 August 1914

In the present European crisis every intelligent individual of British birth must feel that a tremendous debt of gratitude is due to the British Navy, which, by keeping open the…

45

Abstract

In the present European crisis every intelligent individual of British birth must feel that a tremendous debt of gratitude is due to the British Navy, which, by keeping open the lines of traffic across the seas, has ensured the supply of daily food to the country. Although this journal does not concern itself with political matters, it does concern itself with the question of the maintenance of an efficient food supply in this country at all times, and the one question is indissolubly bound up with the other. Few people probably have any idea of the enormous extent to which they are dependent for the very food which nourishes them upon the ships that enter London and other ports of the English coast. Every day in the year nearly three‐quarters of a million pounds' worth of provisions are imported into this country, in addition to what we actually produce ourselves, and last year no less than two and a quarter million tons of grain, 360,000 tons of chilled and frozen beef and mutton, 170,000 tons of tea, 250,000 tons of sugar, and many other foods in proportion, were landed in the port of London alone. These figures, in view of the present crisis, completely shatter the absurd position of the “Little Navy” nincompoops.

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British Food Journal, vol. 16 no. 8
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 1 January 1967

ARNOLD BENNETT was a man of two worlds. In the terms of Max Beerbohm's cartoon “Old Self” was plump, wealthy, self‐assured, a landmark of the London scene, a familiar of press…

62

Abstract

ARNOLD BENNETT was a man of two worlds. In the terms of Max Beerbohm's cartoon “Old Self” was plump, wealthy, self‐assured, a landmark of the London scene, a familiar of press magnates, the owner of a yacht; “Young Self” was thin, ambitious, far‐sighted, industrious, secretly terribly anxious to justify himself to himself and decidedly provincial.

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New Library World, vol. 68 no. 7
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 June 1954

ARUNDELL ESDAILE

As all readers of library review must know, last year, so notable otherwise, was the bicentenary of the foundation of the British Museum. The foundation, not the opening, which…

45

Abstract

As all readers of library review must know, last year, so notable otherwise, was the bicentenary of the foundation of the British Museum. The foundation, not the opening, which followed nearly six years later.

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Library Review, vol. 14 no. 6
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 March 1971

R F Vollans writes:Nothing pleases me more than to see honours bestowed on those who are worthy of them, particularly if they are my close friends and personal colleagues. It was…

37

Abstract

R F Vollans writes:Nothing pleases me more than to see honours bestowed on those who are worthy of them, particularly if they are my close friends and personal colleagues. It was, therefore, with some delight that I read of the LA'S new awards—the McColvin and Besterman Medals.

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New Library World, vol. 72 no. 9
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 June 2002

John Corkery

Aims This paper examines (a) the relationship between notifications to the Home Office Addicts Index and deaths of notified addicts, and (b) the survival rates of such…

52

Abstract

Aims This paper examines (a) the relationship between notifications to the Home Office Addicts Index and deaths of notified addicts, and (b) the survival rates of such addicts.Design and participants Data came from the Home Office Addicts Index covering (a) notifications of opiate and cocaine addicts seeking treatment in the UK between 1966 and 1996, and (b) deaths of notified addicts between 1967 and 1996.Measurement Date of first notification; date of death; numbers of notifications in different times.Findings The proportion of addicts dying compared to the number of new notifications 20 years earlier rose from 2 to 7 in 10 between 1988 and 1993. There is constancy in the relationship between numbers of death and new notifications for up to 10 years before death. The proportion of the cumulative notified population dying between 1985 and 1993 remained consistent at 0.6% or 0.7%. The average length of time between first notification and death increased by six months between 1985‐90 and 1991‐96. Whilst the absolute number of deaths rose between 1984 and 1993, the proportion of newly notified addicts dying each year fell from 2.1% to 0.5%.Conclusions An increase in notifications was directly associated with a proportionate increase in addict deaths. One can expect the number of serious‐end drug users who die to increase with time, especially given the continuing role played by opiates ‐ chiefly heroin and methadone ‐ and increasingly cocaine in drug‐related deaths. At the same time, one can expect such individuals to survive for longer periods than did addicts in past decades.

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Drugs and Alcohol Today, vol. 2 no. 2
Type: Research Article
ISSN: 1745-9265

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Article
Publication date: 1 February 1969

Elsewhere in this issue we review the First (Interim) Report of the Joint Survey of Pesticide Residues in Foodstuffs, published by the Association of Public Analysts (Editor: Mr…

75

Abstract

Elsewhere in this issue we review the First (Interim) Report of the Joint Survey of Pesticide Residues in Foodstuffs, published by the Association of Public Analysts (Editor: Mr. D. G. Forbes, B.Sc., F.R.I.C.). The Scheme, planned with meticulous care and executed with the best spirit of co‐operation, sets a pattern for this type of investigation; there are other problems which could be studied in the same manner. Such a response from the bodies representing the major local authorities of the country and their food and drugs administrations—inspectors, food sampling officers, public analysts—is evidence of the concern felt over this particular form of contamination of food. It constitutes a public health problem of world‐wide dimensions. The annual reports of public analysts show that many are examining foods outside the Survey lists now that gas/liquid chromatography, spectroscopy and other highly refined methods of analysis are available to them.

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British Food Journal, vol. 71 no. 2
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 7 March 2023

Rory Higgs, Anne Liao, Tracy Windsor and Shelly Ben-David

Previous research has highlighted the importance of engaging people with lived experience (PWLE) in the knowledge creation process. However, diverse approaches to engagement…

134

Abstract

Purpose

Previous research has highlighted the importance of engaging people with lived experience (PWLE) in the knowledge creation process. However, diverse approaches to engagement exist. In addition, tensions remain in community-engaged research (CER), including how to address structural inequalities in research settings. This study aims to consider how CER interacts with citizenship within and beyond the research context.

Design/methodology/approach

This study discusses the authors’ experiences as a majority-PWLE of psychosis research team in Canada, including successes and challenges the authors experienced building their team and navigating research institutions. This study also reflects on the authors’ pathways through citizenship, prior to and during the research process. This study discusses divergent models of CER and their applicability to the cyclical process of citizenship and community participation.

Findings

Relationships between academic and peer researchers developed organically over time. However, this study was limited by structural barriers such as pay inequality and access to funding. The authors recognize that there are barriers to full citizenship and acknowledge their resources and privilege of being well supported within their communities. Team members built on a foundation of citizenship to access participation in research. This led to opportunities to engage in community spaces, and for PWLE to participate in research as partners and leaders. This study also found that citizenship is a way of giving back, by building a sense of social responsibility.

Originality/value

Academic and peer researchers can reflect on the authors’ experiences to build more inclusive research teams and communities by using a citizenship approach to research participation.

Details

Journal of Public Mental Health, vol. 22 no. 1
Type: Research Article
ISSN: 1746-5729

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