This article sets out to highlight how new technologies have changed the way publishers and other information providers are able to deliver services. Publishers are rethinking…
Abstract
This article sets out to highlight how new technologies have changed the way publishers and other information providers are able to deliver services. Publishers are rethinking their role and taking a fresh look at how they can meet the needs of customers. Universities, libraries and publishers are all undergoing change brought about by technology and the Internet. As those seeking information expect rapid service, day and night, publishers must be innovative and adapt to the challenges ahead. Electronic publishing can offer new services over and above the traditional. By forging links with users and establishing networks, online conferences and much more, publishers are now faced with a host of opportunities.
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Anne Christie and Eric Sandelands
Considers how systemization of the action learning process combined with implementing solutions company‐wide will greatly enhance results. Focuses on knowledge created by…
Abstract
Considers how systemization of the action learning process combined with implementing solutions company‐wide will greatly enhance results. Focuses on knowledge created by International Management Centres Association (IMCA) and Canadian School of Management (CSM) Action Learning programmes. Looks at how “Enterprise Schools of Management” can harvest and disseminate knowledge and in particular at IMCA’s Published Learning initiative. Routinely publishing research may enhance learning and bring together theory and practice to provide workable solutions.
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Anne M.H. Christie, Peter J. Jordan and Ashlea C. Troth
The purpose of this paper is to examine if teachers’ trust in others is predicted by their perceptions of others and their emotional intelligence. Employees need to trust others…
Abstract
Purpose
The purpose of this paper is to examine if teachers’ trust in others is predicted by their perceptions of others and their emotional intelligence. Employees need to trust others to achieve outcomes, and a lack of trust can have a negative impact on workplace performance.
Design/methodology/approach
The paper surveys a sample of 84 employed teachers.
Findings
Our findings show that perceptions of others’ ability, benevolence and integrity are strongly and positively associated with trust. The emotional intelligence ability to perceive emotions is also related to trust. Regression analysis showed that perceptions of others (ability and integrity) and an individual’s emotional intelligence (perceiving) combined to predict a large portion of the variance in trust.
Research limitations/implications
This study was limited by a small sample size and the use of a cross-sectional design. These issues were addressed in our analysis.
Originality/value
The majority of trust research examines employee-to-manager trust. Our study is one of the few to examine trust among co-workers. This study also contributes to research on the emotional intelligence and trust relationship by showing that the ability to perceive one’s own and others emotions significantly predicts increases in trust. It also reaffirms that perceptions of others’ integrity and ability are strongly linked to trust, but that further investigation of the benevolence construct is required.
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The impact of electronic publishing (e‐publishing) on library collections, services and administration is complex. There are no simple solutions to the problems of managing the…
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The impact of electronic publishing (e‐publishing) on library collections, services and administration is complex. There are no simple solutions to the problems of managing the collection, archiving and access to e‐publications as well as including them in library services. There are, however, many good usable solutions that libraries can learn from each other. No one needs to recreate the wheel to cope with e‐publications. Many librarians feel that the technology to solve the problems and take advantage of e‐publishing is either currently available or clearly under development. How the advent and increasing presence of e‐publications will impact the people who will read them may ultimately be of more importance than what we will do with the machines, the storage media or the delivery mechanism. Therefore, emphasis in this special theme issue is more on the human‐interaction aspects of e‐publishing rather than on the technology or delivery mechanisms.
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Peter A.C. Smith and Judy O’Neil
Many organizations now utilize action learning, and it is applied increasingly throughout the world. Action learning appears in numerous variants, but generically it is a form of…
Abstract
Many organizations now utilize action learning, and it is applied increasingly throughout the world. Action learning appears in numerous variants, but generically it is a form of learning through experience, “by doing”, where the task environment is the classroom, and the task the vehicle. Two previous reviews of the action learning literature by Alan Mumford respectively covered the field prior to 1985 and the period 1985‐1994. Both reviews included books as well as journal articles. This current review covers the period 1994‐2000 and is limited to publicly available journal articles. Part 1 of the Review was published in an earlier issue of the Journal of Workplace Learning (Vol. 15 No. 2) and included a bibliography and comments. Part 2 extends that introduction with a schema for categorizing action learning articles and with comments on representative articles from the bibliography.
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Lynn Deeken, Meggan Press, Angie Thorpe Pusnik, Laura Birkenhauer, Nate Floyd, Lindsay Miller, Andrew Revelle, Jaclyn Spraetz, Christina Riehman-Murphy, Christie Flynn, Caitlin Gerrity, Stephanie J. Graves, Sarah LeMire, Anne Pemberton, Vonzell DeRico Yeager and Magen Bednar
This paper aims to demonstrate the variety of ways institutions and their libraries approach student success both conceptionally and operationally.
Abstract
Purpose
This paper aims to demonstrate the variety of ways institutions and their libraries approach student success both conceptionally and operationally.
Design/methodology/approach
Librarians from nine different institutions of higher education were given a series of questions about student success on their campuses and in their libraries. They responded with written essays describing their experiences and perspectives.
Findings
The contributed pieces are collected together and display a shared interest in defining “student success,” aligning strategic planning with student success initiatives and establishing (and assessing) strong infrastructure to support student success.
Originality/value
These examples help us observe what is happening throughout higher education and see potential paths forward at our own institutions engaged in this work.
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The purpose of this paper is to adapt research conducted on subclinical psychopaths and Machiavellians to conceptualise false agents in transaction cost economics (TCE). Both…
Abstract
Purpose
The purpose of this paper is to adapt research conducted on subclinical psychopaths and Machiavellians to conceptualise false agents in transaction cost economics (TCE). Both opportunism and information asymmetry provide a means to manipulate contractual relationships, pursuing existing loopholes for self-interest, while uncertainty and small-numbers bargaining allow false agents to exploit existing agreements during periods of rapid change, growth, and development. Considering differences in contract length preference may inform our understanding of subclinical psychopaths and Machiavellians. Contextually, the rise of “quasi-governmental” hybrid organisations may produce an ideal prospect for “natural born” opportunists to reap self-interested benefits through contractual loopholes.
Design/methodology/approach
This theoretical paper addresses social norms and blind trust in contractual relationships. In turn, blind trust may provide clues about the environmental conditions that facilitate manipulation by subclinical psychopaths and Machiavellians during negotiations of contract term length.
Findings
Williamson’s (1975) TCE framework provides a novel approach to subclinical psychopathic and Machiavellian behaviour by agents. Assumptions about behavioural norms may differ between the contracting party and the agent, leading to positive behavioural expectations of trust such as confidence, reciprocity, and history. The length of the contractual relationship may distinguish subclinical psychopaths from Machiavellians. The subclinical psychopath is more likely to behave opportunistically in short-term contracts, while Machiavellians more likely amass goodwill to behave opportunistically in long-term contracts. The role of uncertainty, small-numbers bargaining, information asymmetry, and opportunism is particularly relevant in quasi-governmental organisations when agents are “natural born” opportunists.
Originality/value
This theoretical paper adds to discussion of TCE related problems in organisations. “Natural born” opportunistic agents are more likely to take advantage of principals who extend trust as a goodwill gesture in a contractual relationship. Trust often represents a mental shortcut, based on “gut” reactions to save time, especially in dynamic environments. Hybrid organisations represent one such environment, in which contracting of goods and services renders comprehensive monitoring impracticable. Yet, scholarship adheres to legal mechanisms as safeguards against opportunism without acknowledging social norms that guide blind trust. Finally, contrasting motives between principals and false agents creates an inherent relationship asymmetry.
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MANY LIBRARIANS collect books. I collect authors' dedications. I find this a fascinating pastime. Skim through any shelf of books that takes you fancy, and you will be surprised…
Abstract
MANY LIBRARIANS collect books. I collect authors' dedications. I find this a fascinating pastime. Skim through any shelf of books that takes you fancy, and you will be surprised how many dedications even so casual a search will reveal. You will be surprised too how varied they can be.
Stephanie Fohring and Lily Horsfield
Following victimisation of many types, knowing one is not alone in their experience, or the reactions to that experience, has been identified as comforting and supportive of…
Abstract
Following victimisation of many types, knowing one is not alone in their experience, or the reactions to that experience, has been identified as comforting and supportive of recovery in survivors of violence and abuse. Information is often provided by support groups, professionals, or victim/survivor organisations, which still fill a significant gap in the criminal justice system, which offers insufficient support to victims of crime. However, as many victims do not engage with support services or the criminal justice system, they may be at risk of not receiving such crucial support. The rising popularity of so called ‘hashtag activism’ has however provided victims and survivors with a worldwide platform to share experiences, reactions, information, support, and solidarity. This chapter explores the impact of key hashtags, such as #metoo and #BlackLivesMatter, via a critical evaluation of outcomes, including policy, cultural, and legislative impact, to unpick their successes and failures, with a focus on support and community-building, marginalisation and performative allyship.