The purpose of this paper is to discuss the implications of an outsourcing policy for public recordkeeping. The research question addressed is as follows: What are the current…
Abstract
Purpose
The purpose of this paper is to discuss the implications of an outsourcing policy for public recordkeeping. The research question addressed is as follows: What are the current impediments to create, capture, organize and pluralize records produced by contractors to whom work has been outsourced?
Design/methodology/approach
The paper uses four dimensions of the records continuum model (RCM) as a structure for understanding what important aspects of recordkeeping that can be affected by an outsourcing policy and discuss the consequences for the creation of public archives. An investment project at a Swedish public agency with a far-reaching outsourcing policy in the form of a client–contractor model is used as a case to exemplify the problem.
Findings
The findings indicate that the legal framework for recordkeeping needs further development, or clarification as to how it should be interpreted in the outsourcing context. More case studies are needed to provide richer data about recordkeeping challenges arising from outsourcing and further opportunities for theoretical analysis using the RCM.
Originality/value
The RCM has been used in a first attempt to understand various aspects of records management practices and what principles need to be taken into account when making such significant organizational structural and cultural changes.
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Keywords
Maintaining infrastructures such as roads, bridges, railways and other civil constructions requires long term documentation that ideally should comprise a reliable reflection of…
Abstract
Purpose
Maintaining infrastructures such as roads, bridges, railways and other civil constructions requires long term documentation that ideally should comprise a reliable reflection of the physical structures. However, the Swedish Transport Administration (TRA) states that its documentation is currently inadequate and that new working method are needed. The purpose of this paper is to study how the agency is working to improve their recordkeeping, by taking a closer look at two new positions that now coordinate the delivery of documentation from the building process teams to the agency. What is their role and what challenges do they face with regard to creating, sharing and preserving records with other areas across the TRA? The study’s purpose is also to discuss the concept of the archive in the current environment and how existing archival theory can be applied to long term documentation.
Design/methodology/approach
The study used a case study method, as the aim was to explore and understand recordkeeping practices and theoretical implications, without seeking to generalize the findings outside the Swedish Government. Two positions – the delivering coordinator and the receiving coordinator – were chosen as relevant focuses, due to their function as links between departments in which it was previously indicated that creating and maintaining reliable recordkeeping was difficult and where organizational structure might challenge the traditional archival theory. Documents and reports from the agency were used as research material through documentary analysis and a questionnaire consisting of 10 questions was used to conduct semi-structured interviews with 10 coordinators at the agency.
Findings
Obtaining the correct documentation at the right time and of appropriate quality from contractors and entrepreneurs was difficult, despite detailed contractual rules and regulations identifying what should be delivered. The work of the coordinators was formally connected to the important tasks of creating, sharing and preserving records with other areas within the TRA, but in reality, the coordinators faced several difficulties due to expectations of their professional role, practices in information management between different departments and archives creation at the entire agency. The interviewees therefore had differing perceptions of what was meant by TRA’s “archive”: it was variously perceived as only including the registry; comprising only the records preserved by the archives department or encompassing only those records in the registry or in the agency’s business system/s. Findings indicate that the concepts of multiple provenances and the recordkeeping “single mind” might provide insights to better inform the recordkeeping principles needed to improve the current environment.
Research limitations/implications
The study was limited to the 10 interviewees in 2 roles, although there are more positions involved in handling records. Future studies may solidify or contest the different themes identified in the present paper, through interviews of those additional roles at the agency. This paper uses the Swedish concept of the archive as a point of departure in its analysis.
Originality/value
By increasing the knowledge about positions that are responsible for handling records at an agency, this paper can get a better understanding of how they affect the ultimate creation of archives. This will give Swedish public agencies and other organizations, better results when they are creating strategies to preserve reliable records for the future.
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The purpose of this paper is to study how the concept “middle archive” is related to the Swedish archival theory and practice, by exploring its background and its practical and…
Abstract
Purpose
The purpose of this paper is to study how the concept “middle archive” is related to the Swedish archival theory and practice, by exploring its background and its practical and theoretical implications. The overarching aim is to increase the understanding of the interrelations between the archival theory and practice, with a special focus on changes occurring in the digital environment in Sweden.
Design/methodology/approach
The paper is based on a qualitative study of texts produced between 2010 and 2013, which were read and analyzed iteratively. The research design and analysis is inspired by Dryden (2014) who recommends taking the context into account. The three types of digital repository developed by Millar (2010) are used as a comparison to further extend the understanding of the concept of the “middle archive”.
Findings
The findings indicate that the “middle archive” was introduced as a solution to practical problems of managing digital records, and that there is a need to further discuss how the term relates to existing theoretical, legal and administrative contexts.
Research limitations/implications
The study is limited to contemporary Sweden. The researcher did not follow the discussions and drafts which contributed to the development of the final definitions of the “middle archive”.
Originality/value
The study contributes to the research and development of archival concepts, with a special focus on recent developments in Sweden. The paper highlights some of the challenges relating to archives and records in the context of e- government development.