Marianne Lykke, Ann Bygholm, Louise Bak Søndergaard and Katriina Byström
The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology…
Abstract
Purpose
The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology company.
Design/methodology/approach
A mixed-method approach studying employees' authentic search activities during a 4-month period by log data, questionnaire survey and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers.
Findings
The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths.
Practical implications
The findings point to the importance of knowledge on historical and contextual relations in enterprise search.
Originality/value
The work sheds new light on enterprise searchers' information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.
Details
Keywords
Sarah Samuelson, Ann Svensson, Irene Svenningsson and Sandra Pennbrant
To meet future healthcare needs, primary care is undergoing a transformation in which innovations and new ways of working play an important role. However, successful innovations…
Abstract
Purpose
To meet future healthcare needs, primary care is undergoing a transformation in which innovations and new ways of working play an important role. However, successful innovations depend on joint learning and rewarding collaborations between healthcare and other stakeholders. This study aims to explore how learning develops when entrepreneurs, healthcare professionals and older people collaborate in a primary care living lab.
Design/methodology/approach
The study had an action research design and was conducted at a clinically embedded living lab at a primary care centre on the west coast of Sweden. Data consisted of e-mail conversations, recordings from design meetings and three group interviews with each party (entrepreneurs, healthcare professionals and older people). Data were analysed with inductive qualitative content analysis.
Findings
An overarching theme, “To share each other’s worlds in an arranged space for learning”, was found, followed by three categories, “Prerequisites for learning”, “Strategies to achieve learning” and “To learn from and with each other”. These three categories comprise eight subcategories.
Originality/value
This research contributes to knowledge regarding the need for arranged spaces for learning and innovation in primary care and how collaborative learning can contribute to the development of practice.