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Case study
Publication date: 7 February 2023

Nitesh Kumar, Abinash Rath, Anil Kumar Singh and Sunildro L.S. Akoijam

This study aims to investigate the factors that contribute to the overall tour experience and services provided by Top Tier Holidays. The study is mixed in nature, and the…

Abstract

Research methodology

This study aims to investigate the factors that contribute to the overall tour experience and services provided by Top Tier Holidays. The study is mixed in nature, and the researchers have used analytical tools to analyse the data factually. Multiple regression using MS Excel is used in the study.

Case overview/synopsis

This case is based on the experiences of a real-life travel and tour company located in New Delhi, India. The case helps understand regression analysis to identify independent variables significantly impacting the tour experience. The CEO of the company is focused on improving the overall customer experience. The CEO has identified six principal determinants (variables) applicable to tour companies’ success. These variables are hotel experience, transportation, cab driver, on-tour support, itinerary planning and pricing.

Multiple regression analysis using Microsoft Excel is conducted on the above determinants (the independent variables) and the overall tour experience (the dependent variable). This analysis would help identify the relationship between the independent and dependent variables and find the variables that significantly impact the dependent variable. This case also helps us appreciate the importance of various parameters that affect the overall customer tour experience and the challenges a tour operator company faces in the current competitive business environment.

Complexity academic level

This case is designed for discussion with the undergraduate courses in business management, commerce and tourism management programmes. The case will build up readers’ understanding of linear regression with multiple variables. It shows how multiple linear regression can help companies identify the significant variables affecting business outcomes.

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Article
Publication date: 18 January 2024

Sonika Jha, Anil Kumar Singh and Sriparna Basu

The purpose of this paper is to provide a systematic review of literature on corporate engagement with start-ups (CEWS) by identifying the modes, contexts, antecedents, barriers…

401

Abstract

Purpose

The purpose of this paper is to provide a systematic review of literature on corporate engagement with start-ups (CEWS) by identifying the modes, contexts, antecedents, barriers and outcomes. As an emerging field, CEWS presently has no such review available which will help in building consensus within the field and shape future research directions.

Design/methodology/approach

The study followed a two-phased systematic review of literature. Three research databases (i.e. Web of Science, ScienceDirect and SCOPUS) were accessed to gather and conduct the review. Of the total 379 papers retrieved, 63 total relevant papers were studied and analysed. The exhaustive review of literature helped to uncover the contexts, perspectives, antecedents, outcomes and barriers reported across the different modes of CEWS.

Findings

The study highlighted the five prominent modes of CEWS favoured by large corporations and start-ups. It found that the large corporations and start-ups associate with one another on the basis of complementarities of activities, resources and motives to pursue their strategic orientations. The engagements also face barriers on the ground, such as incompatibility of goals, power imbalances, cultural differences and weak engagement plans. Most important contexts seen were the high-technology industries in the developed economies like the USA and Europe. It also found that ecosystem creation, accessing innovation and corporate strategy have been preferred as the most productive modes of CEWS in the literature.

Practical implications

This review provides practitioners with a detailed list of the modes and drivers of CEWS. Subsequently, the barriers that need to be managed to successfully execute a specific mode of engagement. This shall enable the practitioners in developing and adopting the best practices while engaging with the start-ups to better facilitate the outcomes of CEWS.

Originality/value

To the best of the authors’ knowledge, there is no systematic literature review available in the domain of CEWS – thus, this study makes an important methodological contribution to the field. By consolidating the fragmented yet growing knowledge on CEWS, the study presents a detailed understanding of what drives and obstructs the engagement between large corporations and start-ups.

Details

European Business Review, vol. 36 no. 5
Type: Research Article
ISSN: 0955-534X

Keywords

Available. Open Access. Open Access
Article
Publication date: 19 April 2023

Arindam Chakrabarty and Anil Kumar Singh

India has been withstanding increasing pressure of enrolment in the higher education system, resulting in the creation of new universities in consonance with the recommendations…

2585

Abstract

Purpose

India has been withstanding increasing pressure of enrolment in the higher education system, resulting in the creation of new universities in consonance with the recommendations of the Knowledge Commission (2007). Barring a few institutions of paramount excellence, the mushrooming universities fail to conform to equitability of quality and standards, that is teaching-learning-dissemination and research, except for accommodating higher gross enrolment ratio. It has resulted in an asymmetric and sporadic development of human resources, leaving a large basket of learners out of the pursuit for aspiring higher academic, research and professional enrichment. The country needs to develop an innovative common minimum curriculum and evaluation framework, keeping in view the trinity of diversity, equity and inclusion (DEI) across the Indian higher education system to deliver human resources with equitable knowledge, skill and intellectual acumen.

Design/methodology/approach

The paper has been developed using secondary information.

Findings

The manuscript has developed an innovative teaching-learning framework that would ensure every Indian HEI to follow a common minimum curriculum and partial common national evaluation system so that the learners across the country would enjoy the essence of equivalence.

Originality/value

This research has designed a comprehensive model to integrate the spirit of the “DEI” value proposition in developing curriculum and gearing common evaluation. This would enable the country to reinforce the spirit of social equity and the capacity to utilise resources with equitability and perpetuity.

Details

Journal of Research in Innovative Teaching & Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2397-7604

Keywords

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Article
Publication date: 16 May 2023

Bhumeshwar Kujilal Patle, Shyh-Leh Chen, Anil Singh and Sunil Kumar Kashyap

The paper aims to develop an efficient and compact hybrid S-curve-PSO (particle swarm optimization) controller for the optimal trajectory planning of industrial robots in the…

206

Abstract

Purpose

The paper aims to develop an efficient and compact hybrid S-curve-PSO (particle swarm optimization) controller for the optimal trajectory planning of industrial robots in the presence of obstacles, especially those used in pick-and-place operations.

Design/methodology/approach

The proposed methodology comprises a monotonic trajectory through bounded entropy of speed, velocity, acceleration and jerk. Thus, the robot’s trajectory planning corresponds with S-curve-PSO duality. This is achieved by dual navigation with minimal computational complexity. The matrix algebra-based computational complexity transforms the trajectory from random to compact. The linear programming problem represents the proposed robot in Euclidean space, and its optimal solution sets the corresponding optimal trajectory.

Findings

The proposed work ensures the efficient trajectory planning of the industrial robot in the presence of obstacles with optimized path length and time. The real-time and simulation analysis of the robot is presented for performance measurement, and their outcomes demonstrate a good correlation. Compared with the existing controller, it gives a noteworthy improvement in performance.

Originality/value

The novel S-curve-PSO hybrid approach is presented here, along with the LIDAR sensors, which generate the environment map and detect obstacles for autonomous trajectory planning. Based on the sensory information, the proposed approach generates the optimal trajectory by avoiding obstacles and minimizing the travel time, jerk, velocity and acceleration. The hybrid S-curve-PSO approach for optimal trajectory planning of the industrial robot in the presence of obstacles has not been presented by any researchers. This method considers the robot’s kinematics as well as its dynamics. The implementation of the PSO makes it computationally superior and faster. The selection of best-fit parameters by PSO assures the optimized trajectory in the presence of obstacles and uncertainty.

Details

Robotic Intelligence and Automation, vol. 43 no. 2
Type: Research Article
ISSN: 2754-6969

Keywords

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Book part
Publication date: 9 October 2024

Anoop Kumar, Anil Singh Parihar and Pooja Jain

With the technological advancements in the sphere of hospitality and tourism, the significant development has been pragmatic in the industry structures, processes and practices…

Abstract

With the technological advancements in the sphere of hospitality and tourism, the significant development has been pragmatic in the industry structures, processes and practices. The worth of innovation in the tourism industry is multifaceted which not only resulted in costs reduction, enhance operational efficiency and service quality upgrade but also enhanced customer experience. This chapter aims to review the articles, papers and books chapters published in various journals in the hospitality and tourism industry area through the lens of technological developments and disruptive innovations. Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) protocol, VOSviewer and word cloud are the tools applied for papers selection, analysis and the visual representation of the most researched themes. The findings reveal that the many researches being conducted post 2016 in this sphere. The information and communications technology (ICT) devices usage, robotics, artificial intelligence (AI), Radio Frequency Identification (RFID), Blockchain technology (BCT), and digital payments are considered as the crucial factors. The study emphasizes to put on better understanding of innovative disruptions in this sphere, layout plan for future research, and enable the decision-makers and authorities to make futuristic policies to stay competitive.

Details

Review of Technologies and Disruptive Business Strategies
Type: Book
ISBN: 978-1-83797-456-6

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Article
Publication date: 1 June 2004

Anil Singh and J.N. Gautam

Computer usage has become commonplace and there has been an increasing number of local efforts in organising indigenous information for individual and institutional utility…

3969

Abstract

Computer usage has become commonplace and there has been an increasing number of local efforts in organising indigenous information for individual and institutional utility. Access to information online or in CD‐ROM media is now just a matter of money; at the same time access to indigenous information has remained a challenging effort both for the user and the infomediary. Information services/products of all kinds are being generated by various agencies in the government, public and private sectors and are emerging out into the Indian information marketplace. There are a number of abstracting journals, which, in a natural process of migration, are now available in dual formats – print as well as machine readable. Besides bibliographic information, service providers are generating factual information – as directories of all descriptions, financial and commercial data, full texts of case laws, export‐import policy and so on. In this paper an attempt is made to present an overview of some of the important electronic databases developed in India or on Indian topics.

Details

The Electronic Library, vol. 22 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Available. Content available
Book part
Publication date: 9 October 2024

Free Access. Free Access

Abstract

Details

Review of Technologies and Disruptive Business Strategies
Type: Book
ISBN: 978-1-83797-456-6

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Article
Publication date: 1 January 2024

Oumayma Tajouri and Lassaad Lakhal

This article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect…

697

Abstract

Purpose

This article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect through organizational learning (OL) as a mediating variable. In addition, this survey examines company size as a contextual variable in the relationship between TQM and outcome variables.

Design/methodology/approach

A conceptual framework is proposed to test causal links between TQM, OP, INN and OL. To empirically test this framework, 110 questionnaires were collected from large Tunisian quality-certified industries, and 167 questionnaires were collected from small and medium-sized industries (SMIs) in order to examine the effect of company size. In this order, a multigroup analysis (MGA) is performed.

Findings

Using the structural equation modeling technique, seven hypotheses are investigated. The results reveal that TQM has a direct and significant positive effect on OP and INN. Data analysis shows that there is a significant positive effect between TQM and OL, while OL positively influences OP and INN. Furthermore, the results illustrate a mediating effect of OL between TQM and OP and INN. The results reveal that large industries and SMIs show significant differences in the relationship, including the conceptual model.

Practical implications

The conceptual framework can be used by practitioners for effective implementation of TQM practices to simultaneously improve operational performance, quality performance and INN. This study also focuses on the role of OL in large-scale industries.

Originality/value

While the relationships between TQM, INN and OP have been examined separately in previous studies, this study examines the relationship between these variables in a unique model in Tunisian industries, including OL as a mediating variable. In addition, it is one of the few studies that considers firm size as a contextual variable and provides an analysis of its effect on the relationships between these variables. This study presents new data and empirical insights into the relationship between these variables.

Details

International Journal of Quality & Reliability Management, vol. 41 no. 6
Type: Research Article
ISSN: 0265-671X

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Book part
Publication date: 24 March 2025

Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra

This chapter focuses on unearthing the metaverse technology impacts on banking services, both the underlying opportunities it brings and the challenges it imposes, along with its…

Abstract

This chapter focuses on unearthing the metaverse technology impacts on banking services, both the underlying opportunities it brings and the challenges it imposes, along with its long-term effects on the industry. The tremendous strides made in the field of technology have impacted every industry, and banking is no different. Metaverse technology further catapults banking services into an unknown realm of possibilities and challenges since the advent of modern technology. Metaverse technology is an upcoming virtual interconnected universe where users can connect with each other and digital entities at the same time in real time. Banking will open up a lot of avenues to redefine customer experience, build new financial products and make the customers sticky. Deploying metaverse technology in a banking system comes with a whole host of challenges, including technical complexity, security, privacy and compliance. More insights on the dos and don'ts of this as well as what to measure in terms of success would be found by looking at cases from those banks that have successfully rolled out metaverse technology. So, for banks to come out of their shells and sustain themselves in a competitive world of financial services, understanding metaverse technology in banking is essential. This chapter attempts to uncover the subtlety of metaverse technology on banking services, their promise and perils and the consequences that may stick with this industry forever.

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Article
Publication date: 6 February 2023

Nofirman Firdaus, Hasnida Ab-Samat and Bambang Teguh Prasetyo

This paper reviews the literature on maintenance strategies for energy efficiency as a potential maintenance approach. The purpose of this paper is to identify the main concept…

627

Abstract

Purpose

This paper reviews the literature on maintenance strategies for energy efficiency as a potential maintenance approach. The purpose of this paper is to identify the main concept and common principle for each maintenance strategy for energy efficiency.

Design/methodology/approach

A literature review has been carried out on maintenance and energy efficiency. The paper systematically classified the literature into three maintenance strategies (e.g. inspection-based maintenance [IBM], time-based maintenance [TBM] and condition-based maintenance [CBM]). The concept and principle of each maintenance strategy are identified, compared and discussed.

Findings

Each maintenance strategy's main concept and principle are identified based on the following criteria: data required and collection, data analysis/modeling and decision-making. IBM relies on human senses and common senses to detect energy faults. Any detected energy losses are quantified to energy cost. A payback period analysis is commonly used to justify corrective actions. On the other hand, CBM monitors relevant parameters that indicate energy performance indicators (EnPIs). Data analysis or deterioration modeling is needed to identify energy degradation. For the diagnostics approach, the energy degradation is compared with the threshold to justify corrective maintenance. The prognostics approach estimates when energy degradation reaches its threshold; therefore, proper maintenance tasks can be planned. On the other hand, TBM uses historical data from energy monitoring. Data analysis or deterioration modeling is required to identify degradation. Further analysis is performed to find the optimal time to perform a maintenance task. The comparison between housekeeping, IBM and CBM is also discussed and presented.

Practical implications

The literature on the classification of maintenance strategies for energy efficiency has been limited. On the other hand, the ISO 50001 energy management systems standard shows the importance of maintenance for energy efficiency (MFEE). Therefore, to bridge the gap between research and industry, the proposed concept and principle of maintenance strategies will be helpful for practitioners to apply maintenance strategies as energy conservation measures in implementing ISO 50001 standard.

Originality/value

The novelty of this paper is in-depth discussion on the concept and principle of each maintenance strategy (e.g. housekeeping or IBM, TBM and CBM) for energy efficiency. The relevant literature for each maintenance strategy was also summarized. In addition, basic rules for maintenance strategy selection are also proposed.

Details

Journal of Quality in Maintenance Engineering, vol. 29 no. 3
Type: Research Article
ISSN: 1355-2511

Keywords

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