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For firms to compete successfully on quality, the total quality management (TQM) philosophy must be integrated into all aspects of the organization. Quality function deployment (QFD) provides a systematic process for integrating TQM into new product development activities. QFD combines various design engineering and managerial tools to create a customer‐oriented approach to developing new products. QFD provides a means for organizations to “delight” customers by including their voice into the product design process. Proposes to demonstrate how QFD can be used as a mechanism for incorporating TQM into the product design process. Provides a case study illustrating the use of QFD by the Chrysler Motors Corporation, as well as preliminary conclusions on the use of QFD to facilitate TQM in new product development.

The traditional innovation process - consisting of a funnel coupled with project screening - suffers from several practical shortcomings and flaws. Overemphasis on the role of early stages, such as idea generation, overshadows subsequent phases of equal importance. The drive to feed as many ideas as possible into the funnel may cause congestion that slows down overall progress. Furthermore, the yield may be of low quality if ineffective gates allow too many infertile ideas to pass through the funnel. Processes may be inflexible and slow to react, especially if tied to the corporate planning calendar as often proposed. This is not to imply that these problems are inherent; they are instead the consequences of poor practices.

The authors discuss the disadvantages and suggest an alternative to overcome them. The proposed approach is driven by strategic business options and also introduces additional benefits. It produces savings in sunk costs and prematurely tied-up capital. It contributes to effective and economical use of resources, because a company commits irrevocably to only one step at a time. Lastly, options enable, and by their very nature even demand, active and adaptive management.

Using corporate value statements of the top Fortune 300 firms for the year 2012, we examine relationships among the stated values of these companies, their industries, and their Corporate Social Responsibility (CSR) performance measures. We classify stated values into 21 broad categories. We find that corporate values exhibit strong industry affiliations. Correspondence analysis and regression models indicate that 19 out of 21 values are related to at least one performance measure and while some values are associated with improved performance (e.g., ethics), others (e.g., safety) have a negative impact. Further, while some values have the anticipated impact on performance (e.g., the shareholder value is positively associated with financial performance), some show no relationship (e.g., the environment value is not associated with environmental performance). Finally, our findings also suggest possible CSR washing in some cases. Overall, the study finds corporate values do affect their performance.

This chapter elaborates the concept of Structural Equation Modelling (SEM) and further validates the model for the sustainability of financial innovation using factors of e-payment system, adoption intention, trust and sustainability, and finally derives a model for the sustainability of the financial innovation using SEM. The chapter also presents Sustainability of E-payment System on Customer Perspective (SEPSCP) through segmentation approach.

The purpose of this paper is to propose an interpretive structural modeling (ISM) model which highlights the relationships between the identified just-in-time (JIT) elements useful for the implementation of JIT in maintenance and understand mutual influences of these identified JIT elements on JIT implementation in maintenance. Further, this paper seeks to identify dependence power and driving power of identified JIT elements using an ISM and Matrice d’Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis.

The methodology used in the paper is ISM with a view to evolving mutual relationships among JIT elements. The identified JIT elements have been further classified, based on their dependence power and driving power using MICMAC analysis.

This paper has developed the relationships among 16 identified JIT elements using the ISM methodology. Further, this paper analyses the driving power and dependence power of identified JIT elements with the help of MICMAC analysis. The incorporated approach is developed here, as the ISM provides only binary correlation among identified JIT elements. The MICMAC analysis is adopted here as it is useful in specific examination related to driving and the dependence power of identified JIT elements. The ISM developed model and MICMAC analysis finding are validated with the help of industrial experts.

The weightage and validation for the ISM and MICMAC analysis are obtained throughout the opinion of academics and industry experts. Further hypothesis may be conducted to examine the validity of the planned model, and structural model may also be validated statistically with the help of structural equation modeling.

The ISM model development and MICMAC analysis of identified JIT elements provide academics and maintenance managers a macro picture of the profits gained by the organizations by the implementation of JIT in maintenance of an organization.

The results will be useful for maintenance managers to understand the process of implementation of JIT in maintenance and to gain benefits after the implementation of JIT in maintenance of an organization.

This paper aims to examine the relationships between socioeconomic development, renewable energy and the innovative process by providing: a descriptive analysis; a co-occurrence analysis of terms, thematic mapping and conceptual structure; and the typology of the textual corpus.

To analyze the relationship between “renewable energies, socioeconomic development and the innovative process,” it is necessary to build a theoretical foundation that contains the relevant scientific studies and reflects the current state of the art on the subject. For this, this study developed a systematic literature review (SLR) using the preferred reporting items for systematic reviews and meta-analyses research protocol to answer the relationship on the theme.

Research shows a global understanding of the need to invest in developing studies to reduce carbon dioxide emissions and improve economic growth. The main contributions lie in providing a typology of the state of the art, identifying the joint relationships between themes, insights into the key themes and indicating themes that must be developed. This study may also support future empirical studies as it provides a theoretical foundation for formulating hypotheses, which can be tested through qualitative and quantitative approaches.

The innovative character consists of addressing a shortage of SLRs on this theme. Thus, this paper fills this gap by providing a theoretical foundation for future scientific and academic knowledge generation. Furthermore, regarding the interdisciplinary aspects of this research as contributions, this paper presented different approaches and theoretical perspectives.

The purpose of this study is to examine if the cash flow and short-term accruals and long-term accruals together have a role to play in explaining the change in dividends.

The authors’ mainly used the same models developed by Atieh and Hussain (2008) and expanded on this model by including contextual factors: firm growth, firm size, gearing and quality of earnings. Using 344 observations from Jordanian firms, the association of variables with dividend changes was analyzed using the generalized least square regression.

The results reveal consistency with previous studies that disaggregated earnings outperforms the cash flow model in explaining the changes in dividends. Also, the explanatory power of the Lintner (1956) model is improved by replacing earnings with cash flow and short-term and long-term accruals, which is in line with previous studies. Regarding the effect of contextual factors, the superiority of the accrual model is affected by the contextual factors proposed, except for geared firms. The accrual model is superior for high growth, large firms and poor quality of earnings.

The paper contributes to the existing literature that the Lintner (1956) model’s explanatory power can be improved by replacing earnings with its components mainly cash flows and short-term and long-term accruals. These results support the evidence related to developed markets. The paper also provides evidence of the importance of firm characteristics on the information content of the components of earnings.

The purpose of this paper is to examine the relationship between political connections and corporate tax aggressiveness in Malaysia. In addition, this paper investigates the relationship between corporate governance variables and corporate tax aggressiveness. Next, the study investigates the mitigating role of corporate governance in the relationship between political connections and corporate tax aggressiveness.

The sample of this study is based on 2,538 firm-year observations during the 2000-2009 periods. This study employs a panel least square regression with both period and industry fixed effects. The study retrieved the corporate governance variables from the downloaded annual reports, whilst the remaining data were collected from Compustat Global.

This study finds that politically connected firms are more tax aggressive than non-connected firms. Furthermore, the study finds that large board size decreases the likelihood of tax aggressiveness and a non-linear relationship exists between institutional ownership and tax aggressiveness suggesting increase in monitoring as the ownership increases. However, the study finds no evidence to suggest that corporate governance mitigates the influence of political connections in promoting tax aggressiveness behavior. The findings suggest that the impact of political connections could outweigh the benefits of changes in corporate governance in Malaysia.

The data are not recent, but it reflects a rather longitudinal research period.

This paper extends the literature of tax research in Malaysia which is in its’ infancy stage. Furthermore, it investigates the role of political connections in tax-planning research.

Halal is an emerging business sector and is steadily gaining popularity among scholars and practitioners. The purpose of this paper is to critically evaluate and review the reported literature in the broad area of Halal using bibliometric technique and network analysis tools. Moreover, this paper also proposes future research directions in the field of Halal.

This paper employed a systematic review technique followed by bibliometric analysis to gain insight and to evaluate the research area associated with Halal. Furthermore, data mining techniques are used for analysing the concerned article title, keywords and abstract of 946 research articles obtained through the Scopus database. Finally, network analysis is used to identify significant research clusters.

This study reports top authors contributing to this area, the key sub-research areas and the influential works based on citations and PageRank. We identified from the citation analysis that major influential works of Halal are from the subject area of biological science and related areas. Further, this study reports established and emerging research clusters, which provide future research directions.

Scopus database is used to conduct a systematic review and corresponding bibliometric study; the authors might have missed some peer-reviewed studies not reported in Scopus. The selection of keywords for article search may not be accurate for the multi-disciplinary Halal area. Also, the authors have not considered the banking/financial aspects of Halal. The proposed four research clusters may inform potential researcher towards supporting the industry.

The novelty of the study is that no published study has reported the bibliometric study and network analysis techniques in the area of Halal.

The purpose of this research is to provide a systematic insight into corporate social responsibility (CSR) and corporate citizenship (CC) in supply chain development, by analyzing the current literature, contemporary concepts, data and gaps for future discipline research.

This research identifies information from existing academic journals and investigates research designs and methods, data analysis techniques, industry involvement and geographic locations. Information regarding university affiliation, publishers, authors, year of publication is also documented. A collection of online databases from 2001 to 2018 were explored, using the keywords “corporate social responsibility”, “corporate citizenship” and “supply chain” in their title and abstract, to deliver an inclusive listing of journal articles in this discipline area. Based on this approach, a total of 164 articles were found, and information on a chain of variables was collected.

There has been visible growth in published articles over the last 18 years regarding supply chain sustainability, CSR and CC. Analysis of the data collected shows that only five literature reviews have been published in this area. Further, key findings include 41% of publications were narrowly focused on four sectors of industry, leaving gaps in the research. 85% centered on the survey and conceptual model, leaving an additional gap for future research. Finally, developing and developed nation status should be delineated, researched and analyzed based on further segmentation of the industry by region.

This research is limited to reviewing only academic and professional articles available from Emerald, Elsevier, Wiley, Sage, Taylor and Francis, Springer, Scopus, JSTOR and EBSCO containing the words “corporate social responsibility”, “corporate citizenship” and “supply chain” in the title and abstract.

This assessment provides an enhanced appreciation of the current practices of current research and offers further directions within the CSR and CC in supply chain sustainable development.